1. Gold Coast Auto Body

    1. Gold Coast Auto Body

    0

    Chicago, IL

    Gold Coast Auto Body

    4.2 (203 reviews)
    Closed 8:00 am - 5:00 pm

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    Services - Gold Coast Auto Body

    Auto body restoration

    Bumper repair

    Collision repair

    Gold Coast Auto Body Photos

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    Before

    Backed into a pole in a very tight parking garage. I tried to correct the damage and only made it worse causing wavy damage to my quarter panel, doors, and some of the wheel well. Upon reaching out to insurance, I was quoted 1 grand - judging the "before" photos you can tell it was very much not a $1000 job. I got quotes from 3 different shops. One agreed with my insurance company, One quoted me 6 grand (middle), and GCAB quoted me 8-10 grand with brand new parts. It took me months to make a decision and I ended up going with GCAB. Let me tell you why that was a good decision, even though I ended up paying a bit out of pocket. Some non-GCAB Issues: 1.) Insurance. They tried to get GCAB to install used quarter panels and used everything. Simple forum searches and a ton of research shows that used quarter panels are extremely hazardous. GCAB COACHED ME on how to contact insurance and how to get them to cover a brand new quarter panel. This saved me over 800$ in the end out of pocket, and I didn't even have to ask GCAB to help me, they did so before I even asked. Highlights: 1.) Communication. I was given deadlines and notifications weekly. I was told each and every step of the process with a scope of work, documents to back it up, and weekly calls. Nothing short of professional. GCAB also did NOT bad-mouth other shops, simply stating that they do great work and are proud of it. They did not sell me on their shop one bit. I'm going to touch on communication a bit more at the end. 2.) Process and expectations. There were no surprises. Deadlines were met. Complete walkthrough of their process with an underlying level of trust. I truly do not think that GCAB takes advantage of its customers. Told me a date of completion and they completed it prior to that date. I've never had this happen with car repairs. 3.) Craftmanship. I've attached photos. Enough said. Fantastic work. Drove 1600 miles after the car was fixed and it's been perfect. They even reglued/reattached weather stripping as mine was coming off some doors for free. GCAB does not use used parts. They have the mantra that when you get your car fixed, it should be like new. Without going on for too long, I would physically travel out of state to take my car here for repairs if I ever moved. It's hard to find a shop that gives a shit, and they do. After all was said and done I paid around 1500$ on a repair with an insurance dispute. money WELL spent.

    BMW i8
    Brooke B.

    5 Star Experience! After my beloved BMW i8 suffered from a hit and run in my parking garage while I was away, I was devastated to come home to it damaged without a note. I was highly recommend to Gold Coast Auto Body by a close friend of mine. I looked up the shop's website and right from the start I knew I would be taking my car there. This family-owned business knows exactly how to serve its customers. Being in a customer-focused field, it's clear that the employees are trained to the highest standard of customer service, which I greatly appreciated. I had the best possible experience with this shop. I was able to get ahold of someone immediately when I called. I brought my car in the very same day and was greeted and taken care of right away with no wait time. I was in and out in a matter of a few minutes! They even recommended a rental car company for me and offered to connect me with them as well as other aftermarket shops who can install a dash cam for me. They always have a solution! Francesca Martino was absolutely wonderful with the initial process of bringing my car in, which consisted of being able to accommodate for me to come in right away, taking a look at the car, and giving me a brief estimate, and explained what the shop could do for me. Her knowledge was impressive. The customer service at this shop is beyond fantastic. I was always given an update as soon as they received one, given quotes extremely fast, and was provided with kind and friendly service where I felt welcome. The quote process was upfront and organized, as I was given an itemized list with quotes and they ordered the needed parts immediately so they could work on it with no delays! The service process was outstanding. Kate Gomez was the best service adviser that I've had the pleasure to work with. The advisers at other shops are no where near to even compare to Kate's work ethic and response time. The shop has the most skilled employees who attended to every detail. The car looks brand new like it was never touched. They did a few aftermarket modification installations, having done a glorious and aesthetic job. An after market part that was damaged in the hit and run accident was no longer being made by the manufacturer, however, Gold Coast Auto Body made it a priority to find me a replacement option that happened to be a much cheaper price than the original piece - and I ended up getting 2 more aftermarket pieces that they installed for me, and the new manufacture was even located in Chicago! They went above and beyond to go the extra mile for me. Very responsive, communicative, and professional. Dominic Martino, one of the owners, is truly a great person and I can trust that the car will be in good hands at his shop. I do not trust any other shop! The car was returned in pristine condition, was washed, cleaned, wind vacuumed. The work done was beautiful and it was clear it was done by highly professional and experienced employees.

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    8 years ago

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    4 years ago

    Top tier work! Clean and friendly location, they sure do know a thing or two about proper auto body work.

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    Page 1 of 6

    Ask the Community - Gold Coast Auto Body

    Review Highlights - Gold Coast Auto Body

    Dominic, Mitch and Jose gave me excellent customer service -treating me like I was driving a luxury car.

    Mentioned in 22 reviews

    Read more highlights

    Armitage Auto Repair & Body Shop

    Armitage Auto Repair & Body Shop

    4.6
    (195 reviews)

    They are always so helpful, quick, fair and honest at Armitage auto body! They also have very…read morecompetitive pricing. They are a wonderful and we have been so fortunate to have them in the neighborhood, sad that they are moving farther south but we will be following them for all of our car needs because we trust them implicitly.

    It's taken me a few months to write this review because I do not want to damage someone's business,…read morebut I do feel that I should warn others about the service I received here. I took my car in because my sunroof was stuck open. They gave me an estimate to fix it and I agreed to have the service done. Ultimately they were not able to fix it and I still had to take it to the dealer for repair who told me the damage that was done would result in an even more expensive repair. Overall, I had a horrible experience with poor communication throughout. They had my car for several weeks and I had to chase them for updates. After the first week with no updates, I finally reached the shop manager and the response I got was to "be patient". This was the state of my car when I picked it up, which was not the state I dropped it off in. Although my car was over 10 years old it was in nearly perfect condition when I dropped it off. The car was hit while parked on the street outside the shop. When I saw the damage I went back into the shop and they sent me to their body shop to have it buffed out. Much of the damage came out but not all of it. Nothing was offered to rectify the damage done to the interior of the car. I sent emails to the shop with the pictures below, but got no response.

    Carrectly Auto Care

    Carrectly Auto Care

    4.6
    (26 reviews)

    I bought a C7 Corvette Stingray a few months ago. I purchased 7 addons (aesthetic), but very…read morefunctional parts to enhance the car's appearance, and increase downforce while improving the aerodynamic grip during high-speed driving. For the install, I went to two places closer to where I live. One was temporarily closed, and the other was a place I've been going to for years. I even recommended them to friends in the past. Unfortunately, the bigger that business became, the worse their customer service got. I searched online and found "CARRECTLY". I went to their website and liked what I read and saw. This place is across town from me, but the trip was well worth the find. I called with my inquiries and spoke to Oliver. An appointment was made, and I sent links to D.I.Y. Videos to help streamline the installation process. Oliver was very straightforward. During the 3 days my car was being serviced, he kept me updated on the progress. This seems to be underrated with most businesses, but it's very important to a customer because nobody likes being left in the dark, especially when their car is left in the hands of someone else. Updates help build transparency and reduce the perception of being taken advantage of. Good communication encourages repeat business and referrals. It also leads to positive online reviews like this one. The installation work done on my car was superb. Everything looked like a factory install.

    Fast, Honest, and High-Quality Service…read more I had an amazing experience with Carrectly Auto Care. They handled my issue (scuffed paint from rubbing a post on the side of the car and tar on the hood of the car) same-day with impressive speed and professionalism. While other shops quoted me over $1,000, Carrectly completed the work for just $80 -- I even offered $100 because I couldn't believe the value. They were honest, transparent, and didn't upsell or inflate the price. The quality of the work was excellent -- even my wife commented on how great the result looked. If you're looking for a team you can trust that delivers quality work at a fair price, I highly recommend Carrectly. This was the best auto service experience I've ever had.

    Erie-LaSalle Body Shop

    Erie-LaSalle Body Shop

    4.3
    (194 reviews)

    Unfortunately this is the 3rd repair with Erie Lasalle, but fortunately they are fantastic and do…read moreamazing work. Body repair isn't cheap, but I do feel they are very fair with their cost and they are upfront. The costumer service is always excellent and I feel informed throughout the process. We had basically the whole side of one car fixed and they were very timely with the repairs. It looked like a new car again. Hope I won't need them again, but will definitely call if I do!

    Two years ago approximately this time of year, I was diagnosed with breast cancer and ended up…read moregetting into a car accident. I was able to drive my car to this shop just before they were closing, but they said they couldn't get to my car until February. I immediately started to cry and was so distraught. I felt so sad, so alone and clearly in shock about it all. Because the individual in the office was so kind, he did end up taking me in as a client, and I explained it didn't matter how long they took to fix my car, since I was going to surgery very quickly, and treatments I never expected. This team is unbelievable, I do remember their kindness every year, and just cannot thank them for their humanity and kindness at a time I just couldn't muster through. My angels. THANK you Erie LaSalle!!! I tell EVERYONE you are the shop to go to, because you just don't find this type of humane service anymore anywhere! So again THANK YOU again for being the angels I needed during a really difficult time. I am ever so grateful.

    Crash Champions Collision Repair Division

    Crash Champions Collision Repair Division

    4.4
    (399 reviews)

    Ashley is the BEST! Let me just start off with that. This was my first accident and I was clueless…read moreon the process. Ashley walked me through it and she was patient with all of my questions. My car looks great and I'm glad I'm able to utilize it again. Thank you Crash Champions.

    STAY AWAY AT ALL COSTS. This place is a shambles and a stain on body shops everywhere - never in my…read more25 years as a driver have I ever had body repairs done so incompetently and without regard to any quality assurance whatsoever. I came in with minor scuffing damage done by a sideswipe on the front passenger side, without any dents or damage to the headlight lens or any sensors. I was quoted an estimate to fix the car in about 5 business days - drop off on Monday, pick up on Friday. The first of many failed commitments as it took 11 days (including the weekend and Memorial Day, granted) to get the car back. The bigger problem is that as soon as I got the car, I noticed that the paint job was botched, with multiple (I counted 8 but there were more) pits on the paint that probably were paint bubbles that formed and burst during the rushed baking and curing process and then were completely overlooked during the (I am assuming nonexistent) quality assurance inspection. When I brought this up to my rep's attention, the pattern was established - still friendly and prompt, but complete failure to explain what happened to cause the pits, why the QA process was skipped over and to involve a supervisor immediately. The "apology" was basically "Sorry about that, but don't worry, you have a lifetime warranty on the repair" - words I would hear over and over again as you will read on. So, what can a guy do but arrange to come back to the shop, drop off his car and get an Uber home (which I paid for myself round trip, mind you - the shop never offered a reimbursement). The redo of the repaint took two days and then I finally had my car fixed completely! Right? Nope. This time around - having my trust in this place shot already - I do a very thorough inspection and yes, the paint APPEARS fine (although I wouldn't wonder if they skipped the primer this time and I have perforation rust in a year or two but time will show). HOWEVER, the wheel arch trim - which has to be installed brand new each time that car panel is repainted - is noticeably loose and popping in and out like a badly attached denture (don't ask how I know) at the mere press of a finger. See above for the already familiar process of how the shop handled this - the rep saying (second time in a row) "Sorry about that, but don't worry, you have a lifetime warranty on the repair". Still friendly and prompt, but complete failure to explain what happened to cause the botched adhesive, why the QA process was skipped over and to involve a supervisor immediately - at this point to apologize to me personally over a second failure in a row. Fast forward another few days (the part had to be ordered and painted in advance again) when I drove to the shop to have the trim piece removed and the new one attached. This time, it APPEARS to be fine, and so three weeks later and two failures later I finally had the car body work completed. Not only are these the only two examples of a failed body repair I have ever experienced in 25 years, but the repeated failures of the repairs and the lack of any QA - especially the second time when this should have become the focus of a manager's attention - are unforgivable. Final thought - when I mentioned this ordeal to my trusted rep at the service center I go to, he said he recommends to his clients to skip this shop, as they do the worst jobs ever and frequently show up with cars taken apart that they do not know how to put together again. Yikes. To recap - STAY AWAY AT ALL COSTS.

    Euro Collision Of Lincoln Park

    Euro Collision Of Lincoln Park

    4.6
    (113 reviews)

    I've been back and forth with EuroCollision since having them repair my rear bumper, fender, and…read moredriver door. The first mishap came when they told me my bill was going to be less than $1000 but ended up being about $2000 when I came to pick it up. They said they'd work with me but ended up knocking off only about $20 as if that made a difference. Then, I take a look at the work they did and it was just terrible. They gave me every excuse under the sun but ended up taking it back to "fix" a few issues that still remained on the car. We spoke about them fixing multiple issues, however, only one of them was addressed when I came to pick up my car for the second time. The service manager kept trying to tell me I don't know what I'm talking about despite personally working on a Best Paint In Show awarded car at Pebble Beach. The more I spoke to him, the more I realized how much of a scam artist this guy, and apparently the company, is. Either way, once again, they told me I could bring the car back for a third time to get the scuffs buffed out that they were supposed to take out already. The next thing that happened just goes to show how dishonest they truly are. The insurance company recommended a new bumper and EuroCollision both charged me for one and "confirmed" they replaced it. However, a few months later, I decided to sell off my car in pieces, and the "new" bumper that EuroCollision "installed" has a 2003 manufacturers date on it, in addition to very unique damaged that was present before my visit. CONFIRMED: EuroCollision practices insurance fraud and passes the BS onto its customers because they're not fulfilling the work they're supposed to be. Finally, upon removing my rocker panel, I found about 5lbs of glue to make the weather strip stay in place after they broke it and decided they didn't want to spend $10 to replace it. So while removing the rocker panel, the glue ripped off paint and is now destroyed. I will absolutely be doing everything in my power to get the word out that EuroCollision is a bunch of scam artists.

    If heaven met a repair/body shop this place is it. When I tell you I had nothing but FANTASTIC…read moreservice. From the wonderful ladies at the front desk who I talked to every time I called or went in or the estimator/repair team who handled the repair to the delivery of my vehicle - everything was top notch and the car looks better than it did going in. I can't recommend this place any more. Go here! You won't regret it!

    Gold Coast Auto Body - bodyshops - Updated July 2026

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