I had an excellent experience working with Jan to purchase my 2026 Subaru WRX. From start to…read morefinish, he made the entire process easy, stress-free, and transparent. He was knowledgeable, responsive, and took the time to answer all of my questions while keeping me updated every step of the way. Jan worked hard to find exactly what I was looking for and helped me get a great deal without the usual hassle of negotiating at the dealership. His professionalism and attention to detail made the car-buying experience enjoyable. If you're looking for an honest, reliable auto broker who genuinely looks out for his clients, I highly recommend Jan. I'll definitely be reaching out to him again for my next vehicle. Thanks again for making my WRX purchase such a great experience!

Working with Jan was easily the best car-buying experience my wife and I have ever had…read more Within just a few hours of our initial conversation, Jan had found us exactly what we were looking for--a 2026 Hyundai Palisade with an incredible deal. Although we picked up the vehicle a day later than when it was ready due to our own scheduling, the entire transaction was essentially complete within less than 72 hours. When we arrived at the dealership, we signed the final paperwork in less than 10 minutes and drove away. There was no negotiating, no waiting around, and none of the typical dealership games. Everything had already been handled. Jan was responsive, transparent, and made the entire process completely stress-free. After this experience, I can honestly say I'll never step foot into a dealership to negotiate a vehicle myself again. If you're looking for someone who will save you time, money, and frustration, I highly recommend working with Jan. We'll definitely be sending our friends and family his way. Thanks again, Jan!

I recently purchased a white 2022 Kia EV6 (82k miles) from Southern California Preowned, and it was…read morehands down the best experience I had during my entire car search. We actually picked the car up the same morning we got off our cruise ship. Since we had friends with us and a long drive back to Arizona ahead of us, I was worried about a long wait. However, the team made the pickup process incredibly fast and easy. The paperwork was handled efficiently, and the wait was very short. Highlights of the experience: The Car: It was exactly as advertised--clean and in great condition. They even made sure to include the Level 1 wall charging cord and the V2L adapter, which I really appreciated. The Team: Everyone was incredibly friendly. Kevin was great to work with over the phone leading up to the sale, and Ruben did an excellent job getting the car prepped and ready for the road. The Logistics: While they stayed firm on the price ($17,938.25), they were very helpful with the out-of-state logistics. They provided a one-day trip pass so I could drive back to AZ and handle the taxes and registration locally. I'm currently waiting on the title, which they've communicated should arrive by next Friday. If you're looking for a transparent, friendly, and efficient car-buying process, I highly recommend these guys!

Very friendly and easy to work with! Sold my car to these guys and was hassle free and…read moreunderstanding unlike other dealerships trying to rip you off.

I honestly can't say enough good things about my experience at Honda World Westminster. Buying a…read morecar can be stressful, but these guys made me feel like I was being taken care of by family instead of being treated like another sale. Yaz was my salesperson, and what I appreciated most was that he was NEVER pushy. I came in already knowing the car I wanted -- a beautiful 2024 Nissan Sentra with very low miles. I decided to put a larger amount down and finance the rest to help build my credit. Yaz made the entire process easy, explained everything, and helped me with the application in detail. He did show me a leasing option so I could compare and make sure I was making the best financial decision, but he could tell my heart was already set on that Sentra. Instead of trying to push me into something else, he respected my decision and helped me get the car I actually wanted. I really appreciated that. Then came insurance. I was already frustrated with State Farm and had been sitting on hold forever trying to get coverage for my new car. Yaz told me they had Allstate right there in-house and introduced me to Poblo. Poblo immediately calmed my nerves. Within a few minutes, we were laughing and talking, and he actually recognized me from a TV show I was on! As an actress, that was such a cool moment because it reminded me that the work we do really does connect with people. But Poblo didn't just make me feel comfortable -- he got me a BETTER insurance rate with Allstate than I had with State Farm. Goodbye, State Farm! Finally, I sat down with Moe in finance, and somehow the experience got even better. Moe was able to get me a better interest rate than I was originally offered AND my monthly payment ended up lower than I expected. He really hooked me up! By the time I left, I kept thinking, "I just met these guys, but they feel like people I've known forever." They were reassuring, respectful, patient, and most importantly, they did exactly what they said they were going to do. I drove away in the car I wanted, with a better insurance rate, a better financing rate, and a payment I was happy with. If you're looking for a car and you DON'T want the pressure, games, or hassle -- go see Yaz, Poblo, and Moe at Honda World Westminster. Good people, great service, and they genuinely made me feel like my business mattered. I would absolutely buy from them again.

Honda World -- Please Think Twice Before Doing Business Here…read moreI would strongly recommend that people think twice before doing business with this dealership. We have been customers since CK was there, and over the years, my husband and I have referred more than 12 families, including my sister and my dad. Unfortunately, our recent experience has been extremely disappointing. Since the new corporation took over, we have seen significant changes, including long-time employees being let go and what appears to be unfair treatment toward employees who have dedicated many years to the dealership plus cutting their wages. We recently purchased a used CR-V, and unfortunately, it developed a major problem just a week or so after we bought it. We were then offered an HR-V as a replacement. However, we did not realize at the time that we were being given a lower trim/model than what we originally expected. After being loyal customers and referring so many people to this dealership over the years, we expected much better communication, transparency, and customer service. This experience has been incredibly disappointing. I hope management takes these concerns seriously and treats both customers and long-term employees with the respect they deserve. Please do your research and consider taking your business elsewhere. DONT support this place.

We had a great experience working with Aidan at Miller Toyota of Anaheim when purchasing our 2026…read more4Runner TRD Sport Premium. My wife specifically wanted that trim, but the one we wanted was still in transit. Aidan reserved the vehicle for us and let us know the moment the car hit the lot. He made the trade-in and purchase process quick and painless, which we really appreciated since we needed to get back home to our baby. Everything was straightforward and efficient, and we never felt pressured. If you're looking for a smooth and transparent car buying experience, I'd definitely recommend working with Aidan.

Warning if you are buying USED car here…read more Vehicle inoperable after 5 days. Then again within 5 months. No driver fault. I bought a used 2022 Toyota Corolla Hybrid from Toyota of Anaheim on 12/4/2025. It had to be towed back within 5 days and was out of service for 31 days. Toyota of Anaheim's own repair documents later showed wiring issues, corrosion/exposure concerns, replacement of a wiring harness and door module, and signs the right rear door had been worked on. These concerns were not reflected on the CARFAX provided at sale. The car failed again within 5 months with multiple warning lights and another major repair. They fixed the repairs and helped with rental, but that does not change the fact that the vehicle had major problems almost immediately. We requested a goodwill resolution. They declined repurchase, offered a trade-in/new purchase option, however STOPPED responding to our final written follow-up. Not even a polite decline, just completely ignored. I would strongly caution used car buyers to get an independent inspection before purchasing here and to pay the extra $$$$ for cancellation/buyback or you'll get stuck with a vehicle like us.

They have a great service for leasing a vehicle and returning the vehicle. They provide best price…read moreon town for the customer.

Danny from Dream Autoland beat the CarMax appraisal by $1000 for my 2011 Hyundai Sonata. I received…read morethe check the same day and they took care of everything else. Simple and quick. Our family also purchased a new Lexus RX350 for our grandma here.

I had a great experience with Jay at Karland Motors in Garden Grove, CA. Prior to checking the car…read moreout, he was very good with communication through texts. When I visited the dealership and checked out the 2018 Mazda 3 hatchback, I requested to take the car to my 3rd-party mechanic to get a second opinion and Jay had no issues whatsoever letting me test drive the car and drive it over to the mechanic by myself. I got the thumbs-up from my guy and he said everything looked great under the hood and I drove back to Karland Motors and we started talking numbers, Jay was very transparent during the process and called multiple credit unions trying to get me the best interest rate and lowest monthly payment...Since he knew this was my first car-buying experience he made sure I was explained everything thoroughly and gave me good advice along the way. Karland Motors doesn't tack on ANY unnecessary fees (besides the obvious sales tax, registration fee w/ DMV, $85 document fee, $29 title transfer, $60 emissions test). They don't push any hidden dealer warranty's, "mandatory" anti-theft device charges, market adjustment fees, prep fees, no B.S.....When I returned the next morning to pick up my car, it was washed, had a full tank of gas, oil changed and smogged!

My wife has been going to Karland for 5 years now and we have been extremely pleased with our…read moreexperience with Karland. Each car she has gotten has been a remarkable deal and not even comparable to dealerships we have checked out. We have had negative experiences at dealerships due to the constant negotiations and wasting of time and pressure from sales people. However, we have worked closely with Paul and he has always given us the best deal without us even having to think twice. Today we got a new lease and we weee so thankful to Paul as he was the one who reached out to us to let us know he had an exceptional deal. Again, the deal he gave us was significantly cheaper than other dealerships and we didn't even hesitate to grab the offer. Also every time we come to pick up the car, Paul has been extremely kind and helpful and is genuinely happy for us for our new car. Would definitely recommend Karland to all our friends and family and would pick them over any dealership any day. Keep up the exceptional service!

They worked hard and got me easy financing.. The…read moresalesperson Nancy is am absolute doll..friendly, professional, knowledgeable, Intelligent and cares.. This is not a bad place to purchase a used truck ,but be prepared for the usual used car lot B.S... Understand you will be spending another $1000 getting the vehicle that you buy here road ready.. The Jeep they sold me was 100% out of fuel..I texted them a few hours before my arrival to buy it anf ask them to put fuel in it.. I asked Nancy again when I got there..I asked the manager..he finally mumbled and pointed in a random direction and said something about the mechanic isn't here today.. He was there three days earlier when I test drove it and pointed out it had no fuel.. And really .we are not in Oregon..anyone in California should be smart enough to pump fuel. Also...I got 5 miles away and the change oil soon light came on.. When changing the oil we found that the air filter was plugged dang near solid.. They installed the cheapest new tires money could buy..that's fine but they didn't get them balanced ..so..they saved like $20.. Tomorrow I have an appointment to get the front end aligned as it does pull slightly right..get the tires balanced..$200 ..I got the engine oil..auto transmission fluid changed and the air filter that was $350. I don't expect them to eat the cost for all that on cars..but a reputable dealer would just do all that before putting a vehicle on the lot...and just ad the cost to the price... I paid $23,000 for a 10 year old vehicle with 79,000 miles and had to spend close to $1000 to make it road worthy... If they had a truck that I was in the market for I might buy there again..because let's face it...all used car dealers are like this..just have $1000 minimum ready to dump in it just to make it road ready.

Caveat Emptor -- Buyer Beware…read more I recently attempted to purchase a Ford Transit 350HD from this dealership as an out-of-state buyer. Unfortunately the experience turned into one of the most disorganized and frustrating vehicle purchase attempts I have encountered. This dealership advertises itself as a "family-owned business," which suggests a certain level of accountability and professionalism. That was not reflected in my experience. After identifying a specific Transit van listed online, I contacted the dealership and confirmed the advertised price. I spent several days working through the purchase process, provided documentation, and secured financing approval through my lender (Westlake Financial). At that point the deal should have been straightforward. Instead, the transaction steadily deteriorated. Three nearly identical Transit vans were involved and the dealership repeatedly confused VIN numbers during the process. Pricing changed multiple times after the initial quote. I was eventually told that the price I had been given was incorrect and that the vehicle should have been listed higher than advertised. In an effort to move the deal forward in good faith, I even agreed to the revised higher price. However, the problems continued. A shipping credit that had been advertised was removed, and the dealership then insisted that I would need to pay California sales tax on an out-of-state purchase despite clear documentation indicating otherwise. What was most concerning was the lack of management involvement. The salesperson, Anna, was polite and personable throughout the process and appeared to genuinely try to help. However, it was obvious she had been left to manage a complicated transaction without adequate training or support. When the situation began to unravel, a sales manager should have stepped in to correct the problems and provide direction. Instead, the responsibility for the entire situation appeared to be left on a relatively new salesperson. The finance manager, Emilio, was particularly disappointing. Calls were not returned and basic questions regarding financing and tax obligations were not properly investigated. A finance manager's role is to clarify these issues and ensure the transaction is handled correctly, not to leave customers chasing answers. Throughout the process I remained patient and professional, even as the terms of the deal continued to change. Ultimately I decided to walk away because the pricing, terms, and vehicle information had shifted too many times to proceed with confidence. For transparency, I retained all documentation related to this attempted purchase including email correspondence, financing approvals, pricing discussions, and VIN information. My advice to potential buyers is simple: verify every detail in writing and proceed carefully before committing to anything. A dealership that promotes itself as family-run should demonstrate the coordination, leadership, and accountability that such a claim implies. In this case, that expectation was not met. It's also worth noting that the only time I've seen Maria, the sales manager, get involved is when apologizing for all of these negative reviews. If you read this in it's entirety, please check out my profile. I don't leave negative reviews, only positive. This is my first and its so sad.

I recently purchased a Kia EV9 from Kia Garden Grove, and while there were some disappointing…read moreissues with the vehicle itself, the service and staff have been outstanding. After taking delivery, we discovered that the AC was not working, there was a significant dent in the fender that had been missed, and the vehicle was not as clean as I would have expected. Needless to say, that was frustrating and took away from the excitement of getting the car. That said, Kia Garden Grove has gone above and beyond to make things right. They provided a loaner vehicle, arranged to have the dent repaired, fixed the AC issue, and even delivered the EV9 back to me while picking up the loaner on the return trip. The staff has been professional, responsive, and genuinely helpful throughout the process. I am still bummed about the initial condition of the EV9, but I really appreciate how they handled the situation and stood behind the customer experience. Overall, amazing service and a great team. I would just hope the vehicle inspection and delivery prep process improves so future customers don't run into the same issues.

I am writing this review to warn other customers, especially people who are new to the United…read moreStates, about my experience with Garden Grove Kia. On June 13, 2026, I went to Garden Grove Kia intending to purchase a brand-new vehicle. After reviewing my credit, I was told that because I was new to the U.S. and had a limited credit history, they would not sell or finance a new vehicle for me. Instead, they strongly pushed me toward purchasing a used vehicle with a very high interest rate. The vehicle they recommended already had a brake problem. I was repeatedly told that it was only a minor issue, that there was nothing to worry about, and that the vehicle would be repaired and ready for delivery by Monday. I trusted what I was told. Monday came, then Tuesday, Wednesday, and even Thursday, yet the vehicle was still not repaired and could not be delivered. That was the moment I realized the problem was probably much more serious than I had been told. While waiting, I carefully reviewed my contract and was shocked to discover that I had been charged approximately $3,500 for an extended warranty. During the sales process, I was led to believe the vehicle was covered up to 100,000 miles. I did not understand that I was actually purchasing a separate warranty costing thousands of dollars. As someone who is new to the United States, I trusted the people at this dealership. I honestly believed they were trying to help me. Instead, I now feel that my lack of experience with the U.S. car-buying process was used against me. When I told them I no longer wanted the vehicle and asked to cancel the transaction, I was first told that cancellation was impossible because I had already signed the contract. Only after I insisted and told them I would file legal complaints did the sales manager finally agree to cancel the deal. Then something happened that made me even more uncomfortable. The sales manager brought me additional paperwork and asked me to sign before all the information and checkboxes had even been completed. I signed because I believed the cancellation was finally being processed. After that, I was told my $1,000 down payment would be refunded. First I was told a check would be mailed to me. Later I was told the money would instead be refunded to my card. As of today, I am still waiting for my money. I have called multiple times, and every time I receive a different answer or no meaningful response at all. This has been the worst car-buying experience of my life. I feel that because I was a first-time buyer in the United States with limited credit history, I was treated as an easy customer to pressure into signing documents I did not fully understand. Instead of honesty and transparency, I experienced broken promises, changing explanations, delays, and a complete lack of accountability. I have completely lost trust in this dealership. In my opinion, they care more about getting customers to sign contracts than about treating them fairly and honestly. If my refund is not returned by tomorrow, I will file formal complaints with my bank, the California Department of Motor Vehicles, the California Department of Consumer Affairs, the California Attorney General's Office, and every other appropriate consumer protection agency. I will also continue updating this review until my refund is returned and this matter is fully resolved. Please learn from my experience: never rely on verbal promises, read every page of every contract carefully, and do not sign any document that has not been fully completed. I hope no one else has to go through what I experienced.