I have been getting my clothes dry cleaned by Jeff for years and the quality is always top notch. Great customer service and always ready on time. I would absolutely recommend S&L. read more

Terrible! I honestly don't dry clean that much anymore but I've used this place a couple of times. This past time, they tried to ripped me off and charge me again after I spent over $100 in dry cleaning. On top of this, I got home and my linen pottery barn curtains were ripped and they didn't even tell me about it. I would NOT recommend leaving your stuff with them unless you want to be ripped off and your stuff ruined. read more

Jeff is amazing. Excellent service, affordable, and trustworthy! So thankful S&L is so close to my house. I will always go here!!

The worst cleaning experience I have ever had! Long story short: I dropped off my expensive tuxedo to get cleaned and after 2 re-dos, over a dozen calls, and now 7 weeks later, I'm left with a terribly pressed jacket and still no pants. 12/2/2021 - I dropped off my tuxedo to get cleaned after someone spilled some margarita on it leaving some dried white sugar stains on the jacket sleeve, front, and a little on the pants. The stains are easy to see against the black fabric and shouldn't be difficult to remove. When I pick up the tux two days later, I pay and don't check the work closely as I've had this tux cleaned at Super Dry twice without any issue. (I only decided to try S&L this time because they had a better rating than my usual cleaner) But as I'm hanging the tux in my car, I can see through the plastic that the white stains on the jacket are still there. It looks as if no cleaning has been done. I bring the tux back and point out the stains. The clerk says they will take care of it. The 2nd time picking up my tux, I inspect the items more closely. I am expecting a satisfactory job given this is a redo but I find that the jacket is horribly over-pressed with wrinkles in several areas and the sugar stain on the pants is still present. At this point, I have lost faith in their ability to properly clean and press my tuxedo. I push for a refund so I can take my tux to my usual cleaner but the clerk working the desk says he cannot give a refund without the approval of the factory and we should send it back again. Reluctantly, I let them try to re-press the jacket and re-clean the pants. The 3rd time picking up my tux, the jacket pressing still looks terrible (see attached pics) and the pants are not there. The clerk says the factory is probably behind and the pants should show up later today or tomorrow. I am suspicious that they have lost or damaged the pants as they have already had 4 days to do the work. I tell him this but he insists this is not the case so I give him the benefit of the doubt. He offers to send back the tux jacket a 4th time for re-pressing but I tell him that I want my pants back and a refund. He says okay and I keep calling every couple of days but still no pants. 12/23 - After many calls (most go unanswered) and 3 weeks after my initial visit, they finally admit to losing my tux pants and offer me a measly $40 compensation. Since my tux is a Hugo Boss (black label) which retails for $800 and I spent $100 on alterations to make it fit perfectly, I cannot accept that. I know new pants will cost $200-300 depending on if there is a sale plus alterations and finding one that matches in color (not all blacks are the same) and weave will be difficult. He finally says they will buy me replacement pants. I give him the brand and waist size and he says he has seen a Hugo Boss store in Southlake. I inform him there's a closer store at NorthPark Mall and he says he'll check there. I agree and ask him to call me back within 2-3 days with what he finds so I can come in and check whether they match my jacket. He never calls so I begin trying to call him and finally I am able to make contact after 4 more days (this is now 4 weeks after my initial visit). He still has not gone to look for replacement pants and says he called someone who used to work in retail that hasn't gotten back to him (I have no idea how this person is supposed to help). I ask him to follow up and make sure to call me back with an update within the next 2-3 days. That was 5 days ago and I still haven't gotten a call. 1/10/2022 - The clerk finally calls me (the first and only time that I have gotten call from the cleaner) and leaves a voicemail stating they have not found my tux pants and to wait 2-3 more days so he can see what they can do. I wait 3 days and call back. The clerk now says they are not willing to replace the pants they lost and says they can give me $50. I explain to him that the amount isn't enough because these are tux pants that have only been worn a few times and are still like new, and replacement will cost $200-300 plus alterations. Tux pants don't have belt loops so must fit exactly. He says he'll speak to the owners again. 1/17/2022 - I drive to S&L cleaners to talk to him face to face and he offers me nothing more. 1-star for repeatedly failing to clean and press my tuxedo properly and losing my pants. I feel like they could have been more proactive in looking for the pants right when they did not show up on time. The man working the store seems friendly and I have been nothing but courteous and patient but it's been too long and I don't have any resolution in sight. I will update my review if I ever get a resolution. read more

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Amazing service and staff. 2 locations one in Plano and another in Richardson. They make sure they can do the job and the price is reasonable. The owner kim seems very dedicated and consistent which I appreciate. Most owners will leave it to less experienced staff or reject a difficult task. They resized a heavy gown within two days. Thanks! read more

S&L Cleaners - Resized a heavy gown. - Sewing & Alterations Near Me - Richardson, Texas

Genuinely surprised by all the positive reviews for this place. I moved to Richardson recently. I was looking for a dry cleaning place for three skirts and I saw that S&L had lots of positive reviews so I dropped them off with them. I just picked them up and to my amazement they had hung the skirts by driving safety pins through their waist bands and then attaching those safety pins to a hanger. That is: they PUNCTURED this tight-knit fabric with pretty big safety pins and then hung the skirts by those holes they pictured into them. The skirts now have four perforations in their waist bands. I am... speechless. If you are dropping off a piece of clothing to be dry cleaned, it means that you really care about it. So for them to take the liberty to puncture your clothing and then hang it by those perforations strikes me as incredibly inconsiderate, uncaring, and irresponsible. I called them and asked them if they have heard of skirt hangers. Their response: "Oh, we don't do those." Absolutely amazing. Never. Again. read more

I've come to this location several times to get clothes tailored and they do a phenomenal job each and every time. Their prices are very affordable for the quality of work and the turnaround time is also very quick! I'm so glad I found this place, would definitely recommend!! read more

First Time using this a dry cleaner, and I went strictly based off of Yelp reviews. The shop location is very tiny and nothing fancy. I was a little skeptical but decided to give them a shot. I took in 2 wool Winter jackets for cleaning. The attendant quoted me $6 per jacket with a pick up time of the following day. Due to my own obligations I didn't make it back in until 2 weeks later. To note: on their receipt there is a notice that they are not responsible for items left longer than 30 days. My jackets were ready. There were cleaned and pressed immaculately. There was a small discrepancy between the quoted price and the price on my ticket (There was a little leather trim one one jacket that was extra). However, it was only a couple$ and the owner was very accommodating and immediately adjusted the price to what I was originally told with no hassle. Their prices are pretty reasonable, service is great. I will def use again. read more

Absolutely horrible service !!! The items were not ready when promised and the attendant lied to me to try to cover up the mistake. To top off things worse, the jeans were not even pressed evenly and are crookedly. I asked for heavy starch and they could not even do that right. read more

S&L Cleaners - Sewing & Alterations Near Me - Richardson, Texas

If you're looking for a good, old-fashioned dry cleaners, then S&L Cleaners is the place for you. They've been in business for over 20 years and they know how to get the job done right. The staff is friendly and helpful, and they always take the time to make sure your clothes are looking their best. The prices are reasonable, and they offer a variety of services, including alterations and repairs. I've never had a bad experience at S&L Cleaners, and I would recommend them to anyone. read more

I needed my baby carrier fixed urgently and was looking for a place that could do it and in a timely manner. When I walked in, I pointed out the area where the leg hangs on the carrier and I wanted to make sure that it could be somehow sewed back together to hold for at least a few years. He assured me that it will be very strong when I come to pick it up. I came a bit too early and I commend him for being very nice and efficient because he offered to bring it to my family's restaurant which is just a couple blocks away. I just decided to pick it up myself anyways and brought my baby along with me to test the carrier out. It held up just like it did before! read more

Amazing customer service. I needed a pantsuit hemmed for a wedding and they were able to do same day service. Friendly and Fast!!!

Will adjust when I see finished work... Brought in 4 pairs of scrub pants to have stitching reinforced and it was $8 per pair and completed in 4.5 days read more

This guy that owns it is nice and very organized. He has men's dress shirts for $1.09 Same day Service read more

The owner and his family are extremely friendly and kind. I've been going here for years and they have always done a fantastic job; always clean and tailor everything perfectly. They are a great dry cleaner. They clean my shirts, skirts, and dresses fantastically. They also are a great tailor. They have hemmed and fixed my clothes before. I don't even check them because they are so great at what they do. I wouldn't trust anyone else to do as good a job as them. read more

The owner was more than accommodating in taking a rush order. She didn't even accept my tip for doing a fantastic job in such short notice. I highly recommend this cleaner/tailor to anyone whom prizes professionalism and higher level service. read more

We discovered them when we simply need a pair of pants hemmed and wanted to stay in the neighborhood. We will definitely use them again in the future! read more

Everything I've ever taken them over many years... quilts cleaned, pants hemmed, clothes patched, has been returned to me on time with spectacular work and smile. read more

This place is amazing. It is super close to home and the staff is always extra friendly. Their customer service is 10/10 and they have a very fast turnaround time if you need it. I drop my dry cleaning here and I have also brought about 10 pieces for alterations and tailoring and they come out perfect. read more

I love this cleaners! They did the best job with a very dirty white backpack. Also great monogram on my daughter's towels! Kim did an amazing job. I would recommend them whole heartedly!!!! read more

I've had a lot of tailoring done. When I moved to Richardson I had to switch from my old favorite. I tried one I did not like at all, then a friend told me about Civic Tailors. I've had a few pairs of paints and a bunch of shirts tailored here. I'm very pleased! Fit is as expected, high quality work. read more

Took my wife's dress in to get it tailored, and they took several months, every time I kept going back they say "next week it will be done". Guess you can say I won't be going back. read more

Best customer service! Constantly great dry cleaning and laundry! Their prices are very reasonable as well.

This is the best cleaners that I've ever used. First, the owner is incredibly personable and remembered my name after the first visit. I never ever have to go in and have my claim ticket or even say my name. He just knows who I am. He has never lost any of my clothes and does a great job of tailoring. I recommend him without reservation. read more

I have used Civic Tailor many times to alter the hems and waist on pants, as well as basic alterations on men's shirts. Great service each time. I can't speak for more complex alterations as i haven't used him for anything like that. read more

This shop really is as good as it gets. Mohammad (the owner), is one of the kindest, most humble and honest business man I have ever met. I go to him for all my alterations. I bought a pair of jeans once that were slightly flared at the bottom that I wanted to transform into skinny jeans, and I have literally been wearing them for like 4 years now! He is very experienced and also very professional in his work. Dry-cleaning is done in a timely manner too, I get to pick up my clothes the same day. I wouldn't look half as good if it weren't for him! - A.S read more

The turnaround time was very quick. The customer service was good; but, the laundry didn't come back cleaned very well. I was surprised when everything else went so well and the laundry job came back only satisfactory. read more

I have been to many different tailors and civic cleaners is as good as it gets. All work is done in a timely fashion. The alterations are superb and prices unbeatable. I would recommend civic cleaners to anyone. read more