I was just charged $127 for two items: a short jacket and a plain white shirt (nothing special). And you're not told till u go pick it up. Seems to be a consistent theme in all negative reviews here so PLEASE know what you're getting yourself into beforehand. read more

Genuinely the best dry cleaners in town. I always feel confident referring my clients and their expensive luxury garments to Swiss because I know they always do an incredible job and they treat the garments very well. I know from experience how hard it is to find a good cleaners to trust with your expensive pieces and I'm happy that we have a great company like this in Dallas. I also love the family that own this place! read more

Best High End dry cleaners in the DFW. Great Service and Friendly Staff. Owners are very hands on and involved not like those other cleaners that have and random employee running the place. They specialize in luxury pieces and expensive designer fashion. Only place I would trust to get something cleaned right! read more

Do NOT bring your clothing here if you want it to last. I had three shirts that were damaged and ruined due to this place with little and no regard for my clothes. Each time I was told, "there must have been something wrong with your shirt" or "the shirt has been cleaned by us three times, so it is old and tore". Since when is a shirt I wore 3 times "old". Pictures Below of the damage. Sophia was the person and I think the owner. For the first two damaged shirts, there was no credit or reimbursement given, just an explanation that my shirts were old. The third and final dress shirt that was damaged was new and only worn three times that she claimed "As you can see this shirt is just about a year older if not more, the fabric you're seeing is weak fabric which is caused by repeated wears and general wear and tear of fabric. It's most common to be seen on collars and cuffs. I can assure you this weak fabric did not happen due to our machines but rather due to the repeated wears and friction"... which is interesting since my shirt was not torn nor was it shredded when I brought it there so I'm not even sure how the heck blaming my shirt is the problem. I also had to send repeat messages and ask for updates each time I had issues, sometimes 3 times before she would respond and even attempt to solve the issues. If you love your clothing do not bring here. The prices are a tad high as well, so I would expect a little more service or care for my garments. The motto is for being green and the environment, but when machines damage your clothes and force you to buy new clothes.. not so green. UPDATE. Hi Sofia, so you agree and are stating that if people have shirts that are not "high quality" or to you "old" they should not take their shirts to you because in fact, your machines do destroy them. Thanks for that confirmation. read more

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This was my first time visiting this dry cleaners & my experience was amazing . Their easy kiosk drop off and pick up made my visit even better. They handled my clothes with care and lifted all the stains. Also their texting number was a quick and easy way to communicate back and forth if I had any questions. 10/10 will definitely be back read more

I had a big problem with them but they completely responded, fixed the issue and earned my loyalty.

Best cleaners in dfw- family owned and run - live these guys - they just installed a new state of the art computer clothes drop off and pick up system- so cool ! read more

I Highly Recommend Swiss Cleaners!!! Shamil is so friendly, professional and knowledgeable. Makes me smile! I initially brought in my relatively new silk pajamas, that the previously dry cleaners nearly ruined. He advised me on how they would be able to restore the color, appearance and silky feel. They did just that!!! I feel confident that they can address and properly care for the most delicate of items! ~Shea read more

$93 for two dresses. BUYER BEWARE!! Holy smoke! $93 for two dresses!!! That is insanity. I thought she said $23. I paid and walked out, looked at my receipt and was sure there was a mistake - went back in and no... $93 for two dresses. Not special - just two cotton maxi dresses. They start at $30 for a long dress and then decide to add more based on fabric or if it has a tie/belt. Holy crap. BUYER BEWARE!!! Never again. I'm so frustrated and feel totally taken advantage of. read more

Buyer beware. This is THE most expensive dry cleaners on the planet. I am all for non-toxic eco friendly dry cleaning, but why is this place easily 5 times as much as any other dry cleaners I've ever used? They nickel and dime you for every stain big or small. Here are some examples: - Cleaned a cotton mini skirt that apparently had a stain. $19.28 for the skirt and $7.50 for the stain, for a total of $26.78 before tax. - Dresses start at 29.99 regardless of material. They upcharge an extra $2-$5 if the dress is "fancy" whatever that means. Apparently any item that has crochet, ruffles or buttons is considered "fancy". 95% of my items were upcharged for being fancy. I was charged extra for stains for every piece. My total bill ended up being more than $300 for 5 blouses, 1 pair of shorts, 1 skirt, 3 dresses and a romper. A total of 11 pieces, for an average of almost $30 per piece. That, in my opinion, is highway robbery and I will never ever bring my clothes here again. read more

I love this place. They do a great job dry cleaning my clothes and looking out for stains or loose buttons. They always check for anything they can do to make my clothes look better than just clean. They're great at communication and have friendly service. They even deliver!! read more

We dropped off 5 men's dress shirts here on a whim. We didn't ask for pricing, which turned out to big a huge mistake. To dry clean a men's dress shirt costs $14 PER shirt! I'm all for eco-friendly alternatives, but this place is an absolute rip-off. Nope. Never again. We could have bought a brand new shirt for the cost of dry cleaning 5 shirts. Stupid. read more

I won't use them again. I brought in a pair of shoes for cleaning and repair. They were returned to me almost the same as when I brought them in - with mud still on the soles and the trim unpolished. They charged me $50. I cleaned them myself. I asked for a refund, and got nothing. They've lost all my business forever. read more

We've used this fabulous family owned, local business for a few years. On several occasions I have reached out to them to assist with some specific request for clothing and each time they've gone above and beyond. Today, they saved me from a major melt down with my daughters outfit! Forever grateful and thankful for the knowledge, service and expertise of this hidden gem! read more

I ran an Executive Suits near this location awhile ago and one of my tenants introduced the office to this company. You could always count the best care you deserve. The delivery guys would visit every couple of days depending on if anyone was in need of services. You could always expect not only all your garment clean and pressed within 24 hrs along with a short friendly conversation; but they always appreciated our business so much, they always showed us with a little treat, from a batch of awesome muffins to a double batch of cranberry oatmeal cookies!! Thank you Swiss the Greener Cleaners for you outstanding service! read more

I have used Swiss The Greener Dry Cleaners for over two years, including their delivery service for about half that time. My clothes were always cleaned and pressed in a timely and careful manner. My clothes were cared for well. When visiting their business, the people were friendly and quick in their service, just like the delivery service was. The reasons I selected Swiss the Greener Dry Cleaners were two-fold: The reviews I read, and their better approach to help our environment. They exceeded my expectations! Thank you for great service and work. read more

I was walking past this shop and in the window saw a PERFECT dress I needed for a wedding- color, cut and everything. (It was literally their display dress on the manikin for show haha.) The owner of the shop was so generous to let me wear it for the wedding I had to be in the following day AND dry cleaned it perfectly for me. It was like a magic moment that I stumbled (truly) upon this store and I'm so grateful for amazing service and people like this in Dallas. I will be coming back here every time I need something cleaned! High quality service and people can't be replaced. Well done Swiss the greener dry cleaners! You guys are awesome read more

Best dry cleaning service. They have always given my cloths the best attention to stains and general clearing service.

Professional, prompt, did a nice job on my alteration. Dry cleaned another sweater for me. Overall I had a really good experience.

oh my god i gave my clothes to them for dry cleaning i came back to them to get them they said you never give to us can you believe it . I keep asking from them they say no we never had them now they don't even care to give me discount or find my stuff I have never ever had this experience before read more

Took a bag of clothes to Swiss the greener cleaner for wash and fold service. Charged $42 for wash and fold. Not same day service but next day. It came tossed in a bag. Some items just handed to me without being in a bag. Eww. Disappointed with how the items were returned, especially for a premium cost. Won't use their wash and fold service again. I attached pictures from a wash and fold less then a mile from Swiss. Very nicely wrapped and completed in two hours for less money (obviously the green bag was from Swiss). read more

Even 1 star is a lot for their lack of knowledge and responsibility cleaning expensive fabric. I gave them my $1,000 beautiful suede and fur vest for just cleaning off the dust at the bottom of the jacket (suede side) in Feb of this year and this is what I got from them- see the photos. They told me their team has 10 years of cleaning leather and suede experience but someone with even a basic knowledge or not in denial can see how this vest is ruined. After my first complaint that the vest is burned, changed color, texture and now looks like a $20 vest (I had to make many complaints for them to even take this seriously), the guy at the counter first tried to get rid of me by being super rude but when he saw I wasn't leaving, he brushed the fabric (of course with no change in appearance) and told me that would help the burned fabric. Yea you can remove the burned and change of texture with brushing fur!! After months of complaints and more than 100 emails exchanged with the owner they sent the vest to a who knows source and their letter says they don't even see change of appearance. Like are you kidding me. And this is after I spent almost $200 paying them for basically burning my vest. It's one thing to not refund me my money or at least the money I paid them to ruin the vest, it's another thing to not even admit the change in appearance and that's why I am leaving this review so people can see they have no clue (or are in denial because it is obvious to even the naked eye) how to handle quality fabric. read more

Swiss the Greener Dry Cleaners - Ruined $1,000 vest - Dry Cleaning Near Me - Dallas, Texas

The wife and I have been very happy with our numerous experiences here. The price is a little high, but then again their rent probably is as well considering the prime location on Mockingbird next to SMU and I-75. Always greeted with a smile and hello. I have yet to feel the cleaning wasn't good enough. Sometimes the turn around time on bigger items can be a little while but this has more to do with how busy they are. Thankful to have a great cleaner in the area. read more

No problems with the service at all! Had an awful beer stain on a shirt that was dryclean only and they completely got it out! Prices are a little high but they use some greener method so it makes sense. read more

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We have used Swiss for many years now. Their quality and customer service are superb, and no toxic smells when you get your clothes back. The pickup and delivery service seals the deal. We don't go anywhere else! read more

The BEST dry cleaners!! HIGHLY RECOMMEND! They are family owned and run and go above and beyond for their customers. They are always so kind and helpful. They will call you if they notice a hole or loose button that needs repair. My entire family has been using Swiss for as long as I can remember. They truly value their customers unequivocally and take pride in their work. They are so prompt and will even pick up and coordinate delivery to make sure you are home or good with the drop off time. My home recently flooded and they were so incredibly helpful and sent someone right away to pick up. They can even clean your rugs, when other companies told me they were beyond repair. LOVE Swiss Cleaners!!! read more

I take all of my clothes to Swiss. They are the best dry cleaners I have found that does not cost as much as outrageous Bibbentucker's or Fishburn's. After Comet destroyed my favorite dress, which I bought specifically for my honeymoon, I stopped trusting cheap cleaners. I give them five stars for quality dry cleaning. However, I deduct stars for three things: 1) It usually is 3-4 days before the cleaning is ready, so don't be hurry if you bring your clothes here; 2) There have been two times that they did not clean things b/c they wanted to ask me about them. However, they did not call. Instead, they waited for me to come in, delaying me getting my clothes. Also, they kept my husband's shirt to repair without letting me know. When he realized it was missing, I went up there and there it was; 3) I have deleted my thrid complaint as of 11/2/07 because the friendly service has been exactly that...friendly, the last three times I have been in so I feel bad dogging it. read more

I dropped off about 10 items and, unbeknownst to me, Swiss Cleaners split the work into 4 groups. I got 3 groups back about a week later, paying in 2 groups due to a clerical error. Yes, it was expensive. No, I did not verify that they gave me everything back -- I had never had a dry cleaner lose an item before. Three months later, I got a call about the 4th group, which admittedly was only 1 item. I went back and paid $10.80 for the silk tank top. This claims to be a green dry cleaner, but it smells a lot like a typical toxic dry cleaner. My last dry cleaner (out of state - I'm a recent transplant) was green and did on-site work and smelled nothing like Swiss Cleaners. This is in a strip mall with a large parking lot. I'd recommend grabbing an ice cream sandwich from Pokey O's (or a latte from Starbucks) before heading out of the lot. Due to SMU's construction blocking the primary exit, you'll be done with your treat before you manage to leave. read more

DON'T GO HERE!! Slow and expensive, with horrible service. I needed my pillows and a blanket dry-cleaned and thought I would check them out because they were close. When I went in, the guy asked for my name. He seemed friendly but I eventually had to hand him my ID. He said they could have my things ready within 5 days. Seeing my face, he quickly changed his mind and said they could have it in two days. Since he had said they would have it by 4pm two days later, I made sure to get off work early to come pick up the items. Thought things would be fine going at 4:40, but I was wrong. It started with looking up my name. Apparently the man had still somehow managed to not enter my first and last name correctly--the lady at the counter eventually had to ask for my phone number for reference. When they finally figured out which invoice was mine, they couldn't find my items. Apparently they hadn't been catalogued correctly. When I remarked that I had been told my items would be ready for pickup by 4, the lady replied that they were ready they just had to find them. For whatever reason that made sense to her. Finally all items were located and I was rung up and the cost for 4 pillows (2 small, 2 regular) and a blanket came to $120!!! I understand paying more for a "green" drycleaner, but the experience was not worth the price. I will not be going back. read more

I just found out that we are going to LV and needed something altered. I spoke with Maria and then the owner, Sophia. Great energy and kindness. Many other drycleaners wanted extra fees to get it done within a few days. Sophia very nicely told me to come and she will take care of it. Very professional. Delighted to write this review and hope that you will check them out! I am high maintenance and just loved the customer service. read more

So it's a bit far from where I live in Uptown, but Swiss is the best drycleaners I've ever used for "nice" clothes - however their cost reflects that. Swiss has done an excellent, thorough job with every item I've sent them, including expensive equestrian clothing. Because of that, I'll continue to drive the three extra miles to pick up my drycleaning. read more

$119 for 9 shirts to be cleaned , bc they were too small to be used in the machine so they had to hand wash them .. Makes no sense. Customer services was unpleasant . Will not be returning. And if that was the case that they did need to be uncharged for whatever reason , they should have notified me when I dropped them off. And then tells me they can't do anything about it. Call the manager next week. I would give it 0 stars if possible. read more

Swiss the Greener Dry Cleaners - Makes no sense why they'd be different prices. They are the same type shirts. - Dry Cleaning Near Me - Dallas, Texas

Thank you so much for the great job you did preparing my 57yr old wedding dress for Katie's wedding. Your careful care made the dress look as good as new and assured she was indeed a beautiful bride. The pleasant customer service you so freely offered was a much appreciated bonus. No one could have done more or done it any better. Sincerely, Kathy Liebersbach read more

THE BEST! Now that I've found them, I won't go anywhere else. High-quality work with the friendliest people ever. Love the complimentary home delivery option. And I feel great that I am choosing an option that may be better for the environment. Highly recommend. read more

Yelp filtered my first review for reasons that remain vague to me. Here's the story in a nutshell: Swiss Cleaners offers the best cleaning in Dallas: environmentally friendly, fabulous and personalized service, and at a price that reflects the care put into your clothing. read more

I had white pants that had the worst stain on them and thought it would be impossible to get that stain out. My friend recommended me to Swiss Cleaners, and I went there and absolutely LOVED the result! It looked like my white pants were completely brand-new by the time I got them back. I would definitely recommend people to drive the extra mile and go there. Not only are the results exceptional, but the staff is really friendly! read more

They've done a good job on my wife's clothes. They do charge a pretty penny. On 9 shirts of mine, they broke 5 of the top buttons. 5 out of 9 shirts. I've never seen that before. No more of my clothes. read more

This is definitely one of the best dry cleaners in the area! They offer a wide range of services such as leather/suede cleaning, being able to handle high end designer brands, use Eco friendly cleaning methods and also provide alteration services. The employees always provide great customer service and definitely do some quality work. I definitely suggest this place for your dry cleaning needs. read more

Excellent customer service, great ultimate service, but TOO DAMN EXPENSIVE. 3 articles of clothing cost me $100. Ridiculous. I've taken the exact same coat to a green dry cleaner and spent 1/3 of the price. read more

I was hesitant at first to try a new dry cleaners. I heard from a friend that this particular location is environmentally friendly using green products so I thought I would give it a shot. The cost was slightly more than my previous place but I kid you not the service was phenomenal! I told them that I was leaving for vacation in a few days and they offered to fold my clothes as well. My dress shirts came packed and folded as if I bought a new shirt from the store! My t-shirts were folded as if my own mother did it! I was able to just throw it in my suit case without having to worry about wrinkling my newly dry cleaned clothes. I was beyond impressed. Well worth every penny!! read more