I've used Don's in the past so after my garage door cable snapped last night, I knew exactly who to…read morecall without even considering shopping around. Everyone with this company is always so incredibly kind, from the woman on the phone who scheduled me, to the men that have come out to my home for repairs and tune-ups. My window was 8-10am and just before 8:00am, I got a text with a photo and an "about me" section so I could see who was coming to my home. Such a nice touch! Their senior technician, Josh, arrived a few minutes after 8:00am, looking just like his photo, with another young man who was shadowing him. I showed Josh what I thought happened, he was very reassuring that this is common (which was such a relief to hear), and within a few minutes of looking it over, he calmly explained what my garage would need and why. Despite my door being crooked and assuming there would need to be a lot replaced, most of it was repairable. Only the cables and a couple of brackets needed replaced. The price was phenomenal, lower than I was anxiously googling last night, so I was even more relieved! The work was done in a reasonable amount of time, the guys made me feel safe and comfortable, they showed me the utmost respect, and suggestions for future items to consider were explained without being pushy. My elderly neighbor, who needs a new garage door, saw their van and came outside to ask them to chat with him next. I know they probably don't always have time in their busy schedule for a quote but they made time for him, which was very sweet. I highly, highly recommend using this company for all of your garage door needs!

Tried Don's again and had a similar experience to the previous one in which the technician tried to…read morecharge us about $2k to fix our not broken garage door. They also weren't even able to fix the part that we had called them about (a spring that hasn't went out but will in a couple hundred more uses)? Not really sure why they would schedule an appointment that they couldn't fix anyways? Also charged us about $60 for nothing. They also are owned by a new company now and I don't believe it is a local one. Will be finding a new garage repair service.

First, let me say that Steven was prompt and great at getting my Torsion Springs replaced the same…read moreday I called him. He didn't gouge me in terms of prices like some of the other 'bigger' garage door places. Some quotes were as high as $1,000 for spring replacement. My parts for the door could be bought online for $130. So basically $870 in labor for a 2 hr job??? Definitely call Steven / Cascade. Great job and done fast.

Cascade Garage Door saved the day twice!! A small kid got a piece of wood stuck in our garage door…read moreand everything was lopsided and off track. Cascade came out to make sure the garage wasn't stuck open all night. He was professional, on time, hard working, he came back and fixed our garage to full working order. I am so grateful. Price was affordable, conversation pleasant and his work was wonderful thank you!

Bad experience with this company service. I am very disappointed for garage door replacement…read moreprocess: poor quality, inefficiency. Will never use this company again.

Door to Door did a great job replacing my garage door remote and key pad. I would recommend them.read more

Responded very quickly, came out first thing on a Sunday morning to replace garage door spring. Was…read morevery friendly and professional.

Called to get an estimate on a new door. Can't even talk to a live person. Technician said he'd be…read morethere in 30-40min. Never showed, never said they cancelled my appointment. Then made up some BS saying I told them I found a better price, and that's why they cancelled. Trash customer service and lost my business

I had an amazing experience with the garage door repair tech, Tyler, today! He fixed the broken…read morespring in no time and had my garage door working perfectly again. What really impressed me was that he didn't just stop at the repair - he carefully inspected the rest of the door, pointed out areas that may need attention in the future, and made helpful recommendations without any pressure. Professional, efficient, honest, and generous - everything you'd hope for in a service professional. I highly recommend Tyler to anyone needing garage door repairs!

My garage door openers are a bit older. Tyler helped me to weigh my options and we agreed to a plan…read morethat has extended the life of both doors and openers. Recently, a part broke and my wife's car was inside the garage. I called, and in less than an hour Tyler and McKayla were at my house with the part. The repair only took 30 mins and likely would have gone faster if I wasn't chatting their ear off! Great people, great company, highly recommended!

Woke up this morning to discover the spring in my garage door had broken and I couldn't leave at…read more This was at 8am. By 8:30 I'd quickly scheduled to have someone come take a look between 10am-noon that day! My guy Brock came out, quickly let me know what the issue was & laid out all my options and my foot was fixed by 11:30! Highly recommended!

I had two springs replaced on my garage door today after calling them yesterday. They say they give…read moresame day service but it was not an option . The gentleman doing the work was great ! Eric was personable and his trainee who did the repair was as well, but quiet. The repairs were completed in less than an hour and the cost was $600 from my online research which I believe was excessive but not the fault of the techs . I have had work done by this company in the past and the costs were much more reasonable. I should have gotten estimates but I needed to get my car out to pick up a prescription yesterday! Great work , great people doing the work but high costs according to my research! Get estimates first !!

The guys were professional and very efficient. They completed a full operational check and shared…read moresomething that will need to be addressed in the future. Thanks again

Matt did a great job on my garage doors. He is very knowledgeable, no upselling, very reasonable…read moreas well. Showed up on time and finished in record time. Thanks Matt!