This business deserves no stars. I am only forced to select one star in order to leave this review,…read morewhich I strongly disagree with. I am posting this review regarding an engine replacement performed by G & A Auto Diagnostic Wheel Alignment Center Inc. that has resulted in ongoing mechanical problems, safety concerns, and unresolved financial issues. On January 24, 2026, I paid $7,067.15 for an engine replacement. Immediately after leaving the shop (within approximately 2,000 feet), the engine began backfiring and the check engine light came on. When I contacted the mechanic, I was told to "break the engine in" and informed the engine came from a junkyard with an unknown history. The next day, I discovered a significant oil leak. I reported it and was told to return the following week despite the severity of the issue. Since then, I have had to return multiple times due to persistent problems that remain unresolved. I am currently unable to drive normally without repeatedly clearing the check engine light, raising ongoing safety concerns. I was later told the engine had not been tested prior to installation, which in my view is a major deviation from standard repair practice. After all these months, the mechanic (JR Cisneros) has now presented three options: 1. Remove the engine, issue reimbursement, and allow me to source another engine for him to install, while still charging labor costs 2. Wait for the one junkyard supplier this business uses to locate a replacement engine 3. Keep the defective engine and have him rebuild it for a separate labor fee Additional issues include: * Disconnected wires hanging beneath the transmission * Incorrect battery terminal installed, creating safety risks * Flywheel sold as new but appearing old and rusted * Charges for parts that may not have been necessary, as original components were reportedly reusable * A recently purchased alternator found to be damaged after the repair Communication has been inconsistent, with limited meaningful updates despite multiple attempts to follow up. I was eventually given options not disclosed at the time of service, including engine removal with conditional reimbursement dependent on a third party, an indefinite wait for a replacement, or paying additional costs for a rebuild. As a result, I have incurred additional transportation costs and lost income opportunities due to the lack of a functioning vehicle. My request for a full refund and reimbursement remains unresolved. Based on my experience, I would advise caution when considering major engine work from this shop due to unresolved mechanical issues, lack of transparency, and ongoing safety concerns.

G&A Auto is amazing with taking care of my car. Wouldn't trust my car with no one else. They don't…read moretake advantage you. I would recommend G&A to anyone with a car.

Excellent service they fixed my tire and had me out the door quickly. The staff is very personable…read moreand professional.

I do not recommend this mechanic due to poor communication and incompetency that resulted in my…read moreLane Keeping Assistance feature being disabled without repair. I brought my car in to repair the passenger-side window. I purchased the part the shop recommended (the driver-side window switch) after asking whether the passenger-side switch was needed. I was told it was not. When I was first told the car was ready, the passenger window still did not work. After I pointed this out, the mechanic changed fuses in the fuse box and stated that different voltage fuses were required. Even then, the window would only work once the car warmed up, which I was told was "not a big deal." When I tested the window from the passenger-side controls, it did not work at all. By this point, I had already paid. Shortly after leaving, I noticed my Lane Keeping Assist (LKA) warning light was on. I informed the mechanic and was told it would go away after driving. Weeks later, the light is still on. I was then asked to pay to replace the passenger-side window switch... the same part I was originally told was unnecessary. When I asked about the LKA issue, I was told they would need to look at the car when they had time. The work performed resulted in additional issues, and the repair orders do not reflect the misinformation given or the fuse changes that occurred.

I didn't notice my semi-flat front tire when I left my parking spot but a few blocks later it was…read moreflat. Luckily I was at the light on the corner of Bergen & Communipaw so I pulled into Driveworks. They pumped up & checked my tire, it was some freak accident. I had checked the tire pressures the day before & I guess the internal valve opened up so it leaked all night. I knew I needed front brakes but kept putting it off. They gave me what seemed like a fair price & replaced them. Then at no cost they checked my flat tire & added air to all 4... I thought the service was great. Car drives so much better now & brakes are tighter...

I went to this tire shop "Petty's Tire Auto Center in Washington, NJ 07882, to have a tire…read morerepaired, and unfortunately was a big mistake. While my tire was being serviced, they left a deep scratch on the passenger-side door panel of my brand-new 2025 GMC Acadia. I was quoted $562 to replace the damaged panel. Also, there was oil fingerprints all over the front bumper and inside of the car. As I entered the car after the service was complete, the car had a very strong unpleasant odor, wich made the experience even more uncomfortable. I am extremely disappointed with the way my vehicle was treated. In my experience, this was one the worse shop experience I have had in Town of Washington, NJ. I strongly recommend taking pictures of your vehicle before leaving it with this shop and considering other options if you can. The waiting room is dirty and dusty ... this place is not good anymore even in case of an emergency. Pett's Tire Auto Center in Washington, NJ is a terrible place. I would not recommend it to anyone.

Been going here for years... one of the few trustworthy Mechanic Local Shops still around…read more.. cherish it !

I went there once for an oil change about 10 Years ago and the mechanic vandalize my car and made…read morethe REPAIR of damage he commited when my back was turn to him. Cost me a tidy sum. Not a pleasant experience and customer beware!

The Guy in the front desk gave me great vibes, Then I think…read morethe Owner came in to harass the clerk saying he's going to "dock his pay" I don't support businesses run by shady people, who also treat their employees bad. Wanted an oil change, owner was annoyed. Wanted to charge a full service. After he threatened the clerk, I said never mind and walked away. Don't support this business.

Brought in my 2009 Audi A4 Quattro. Catalytic Converter installed. Then Malfunction Indicator Light…read moreand Low Tire Pressure Lights came on. Had my car "hanging" for 3 days and continually lied to me. Claimed Turbo Boost Sensor was "cleaned up" by the Tech. Autobahn just didn't want to eat the cost of a new Sensor. They returned my car w/no work done. PS. My previous post, on their site, has been deleted. Who knew!!

BKM is top notch. The owner David is a gem. Made me feel comfortable and taken care of. They…read moreserviced my x1 quickly and will definitely bring it back for next oil change and tires and probably any service i need.

Came for the first time to see the open mic and the staff was super friendly and welcoming!!read more

Fast service for tire repair I called before I arrived and there was no wait. Assessed the tire…read morefor me and patched it up. $25 well spent. Clean spot and they have a waiting room. I was also informed that depending on the service that you receive, you get a free car wash. Nice incentive.

Great service and friendly staff, got an oil change and repaired a wheel at a good price, got a…read morefree car wash with the oil change

I recently had my brakes replaced at RJ One Auto Repair, and the experience was excellent. Their…read morepricing was fair and transparent, they never tried to upsell me, and they completed the job exactly on schedule.I highly recommend RJ One Auto Repair for anyone looking for reliable, trustworthy service.

I took my 2007 Toyota Camry to RJ One Auto Repair for some electrical work, and they did the job…read moreexactly as expected. The staff was professional, especially Jose, who explained the diagnostic issue clearly and discussed the pricing with me before starting any repairs. The final price was very decent considering the problem, and I really appreciated their transparent communication. I will definitely consider them again for future maintenance.