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    Sac Platinum Realty

    3.4 (5 reviews)
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    3 years ago

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    27 days ago

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    LuAnn Shikasho - eXp Realty

    LuAnn Shikasho - eXp Realty

    (161 reviews)

    I worked with LuAnn Shikasho to sell my house in Elk Grove. She came over to consult with me when I…read morewas fixing up the home after tenants left. The house showed beautifully with the economical stager that she uses, and the photos and videos were top-notch. We had two hard moments when the sale almost fell through, but LuAnn stayed calm and kept me informed the whole time. She helped me show off the remodel we did on the house, and she was honest with me about the market even when it was tough news. In the end, we got the house sold for market value. I would recommend LuAnn because she doesn't ever give up and the team is very efficient!

    Highly recommend LuAnn for any real estate transaction in the Davis or greater Sacramento area…read more My family and I interviewed about seven agents we found through Yelp, and LuAnn stood out immediately due to her experience, track record, and the quality of her marketing and sales materials. She was knowledgeable, organized, and refreshingly not pushy -- a stark contrast to some of the other agents we spoke with. It ultimately came down to her and another agent I'd become friendly with, and LuAnn's professionalism and candor made the decision clear. We hired her to sell an inherited home in Davis that had significant sentimental value and decades of accumulated belongings. She was patient and supportive as we spent nearly three months cleaning, sorting, and conducting an estate sale. Throughout the process, she and her team -- including Anna Huang from eXp -- added tremendous value. Anna helped design and renovate the home, addressed City of Davis inspection requirements, and guided us through every repair and inspection issue that surfaced. The staging was excellent, and the video and social media marketing were outstanding, making the home shine online and attracting strong buyer interest right away. If you have any questions about LuAnn's marketing strategy and execution -- including how she helped turn a $700,000 home into a $900,000 sale -- ask her about our White Horse Davis property. LuAnn also provided a comprehensive list of inspectors, helped us resolve buyer‑side concerns, and kept the entire process on track. Most impressively, she secured a buyer and got the home into escrow within about a week of listing, even though other homes in the White Horse neighborhood had been sitting on the market for months. We achieved the pricing we wanted, felt supported the entire way, and genuinely appreciated her professionalism. I would absolutely use LuAnn again for any future real estate needs in Sacramento, Davis, or even Irvine.

    RNB Property Management - Elk Grove - Catch us riding around town showing properties in this beast.

    RNB Property Management - Elk Grove

    (57 reviews)

    From the moment I applied to rent a property with RNB, I spoke with Karina and Kevin and they have…read morebeen so professional, kind and offer excellent customer service as I navigated the application process. Each time I called to ask a question I had the opportunity to speak to a real person to get clarification immediately which is priceless in today's world! Keep up the good job

    Warning to Property Owners: do not list your property with RNB Elk Grove. They barely lift a finger…read moreto market your property. * They take 5 business days to process each application. * They will not show the house to any prospective renter until the renter has paid an application fee, submitted their application, had their credit, income and rental history checked, and been approved. Very few tenants are willing to go through all of this for a house they have never seen. * I had to show the house myself or have friends show it. * RNB did not list it on Zillow or Redfin. They said they submitted it to these sites, but RNB never followed up to see why it had not shown up until I pressured them 5 weeks into the process because we had so few inquiries. In the 5 weeks I worked with them their "efforts" produced a total of one applicant. They charged me $600 to break my agreement so that I could find another management company. It's true their contract says they charge $600 if you cancel before 60 days. It's also true that their contract says they will post on CraigsList but they did not do this and Nichelle even told me when I terminated that they did not do this. Their contract also says they will post on Zillow, Redfin, etc. but I checked those sites and it was not there. When I asked for proof that it had been posted there, they simply sent me a page that said "posted to internet." It also says they will post on Social Media which they did not do. It also says they will provide "unlimited showings" yet omits the very important part that they will only show it to prospective renters who have paid $50 application fee, gone through the process and been approved. When I told them I should not have to pay the $600 due to their lack of good faith effort to rent my house and their breach of contract by not doing what their contract says in terms of leasing and being deceitful about the showings, they refused to terminate my agreement, take down my listing to allow me to find another company and refused to return my keys or garage door opener until I paid the $600. I lost that money plus rental income from the time they wasted. I signed their agreements and entered the relationship in good faith, trusting they would make a significant effort to find a renter for my home. I hired them to help me and they only caused me stress.

    Stone Creek Properties - Mold in the bathroom of a Stone Creek Property I rented.

    Stone Creek Properties

    (23 reviews)

    This company is much more strict in their screening practices for people of color. They blame…read moreeverything on the property owners. Tenants and clients in Sacramento County have reported several recurring issues with Stone Creek Property Management. The primary complaints center on unresponsive management, delayed or neglected maintenance, unclear fees and security deposit disputes, and poor safety or security within managed apartment communities. Major grievances against the company include: Neglected Maintenance & Repairs: Renters have frequently reported that maintenance requests (like fixing A/C, resolving mold issues, or addressing plumbing leaks) are severely delayed or completely ignored, sometimes resulting in unsanitary living conditions. Poor Communication & Unprofessional Staff: Customers cite difficulties in reaching leasing staff or regional managers, unreturned phone calls, and dismissive attitudes when attempting to resolve account or housing issues. Security & Safety Concerns: Residents in certain managed communities have complained about lack of proper gate maintenance, broken doors, and management's failure to address safety issues such as on-site crime, unauthorized individuals, and package theft. Billing & Deposit Disputes: Complaints frequently detail unexpected or hidden charges, high utility bills from unmetered units, and difficulty getting security deposits returned after moving out.

    I made an appointment yesterday to take a look at a property…read more Response times were prompt, communication was clear, I went into the showing expecting full transparency and respect. I was stunned. The showing agent was unprofessional, disrespectful, and lacked interpersonal skills. I had questions, as Zillow doesn't normally give you the story up front and it's a gamble whether the information is accurate. I've been a renter for going on 6 years now. Any question I had was met with disgust or rather judgement that I had to ask it. Whether it was double checking the deposit, or double checking the pet restrictions, the response was clear reiteration that it was a problem for her. Overall just disrespectful, distasteful, and a poor representation of a business. I'm concerned this is past bad customer service. I came into the appointment with my sister and law- we are young, in our 20's- it leads me to wonder if we would've been treated with more respect had she been working with people over the age of 30, 40, even 50. It felt like ageism and discrimination. I don't care for a response from the owner, as I've read that it becomes an argument. This is for those interested in working with the property management.

    Ed Ritter - McKiernan Realty

    Ed Ritter - McKiernan Realty

    (14 reviews)

    Ed helped me search endlessly for my home. We went on an eleven month journey house hunting (due to…read morea very competitive time with low mordgage rates and cash buyers). He was there for me every step of the journey and never gave up. He was always available to look at houses, if not that day within 2 days. He gave great feedback and tips for me as a new home buyer. We searched high and low throughout the greater Sacramento area and found my perfect home. All the important specs I wanted plus the bonus of it being close to my work. I am now going on 2 years being in my home and love everyday in it! Even after buying my home he still frequently checks in to make sure all is still well. I was lucky to have Ed as my realtor and would recommend him to everyone! Thanks Ed for helping me find a house to make my home.

    Ed is awesome--my wife and I had been looking to purchase our first house and he went above and…read morebeyond in making sure we understood the process. Inventory was low over the winter months but Ed listened to what we were looking for and made sure that the listings he recommended fit what we were looking for. He was very amenable to our schedule and was able to meet us at houses evenings after work and other odd hours. He taught us a lot about what to look for in a house and the various costs we should consider when it comes to home ownership. I am grateful for the effort and time he gave us and highly recommend him to anyone looking to work with a top notch agent who cares about you as a buyer!

    PURE HomeRiver Property Management of California - These are the plastic chunks that they didn't consider the drain blockage.

    PURE HomeRiver Property Management of California

    (2 reviews)

    Writing my review here as well…read more Nothing pure about this tainted company. I would not recommend renting through Pure Management (formerly KBT). From the beginning, maintenance issues were handled poorly. Within our first couple of months, our shower clogged. Maintenance hired someone to snaked the drain. They pulled out some hair, and charged us for it. Meanwhile, they ignored the fact that the shower wall was peeling thick plastic into the bathtub where my toddler bathes. They never believed those plastic chips were contributing to the clog. I was repeatedly promised the shower wall would be repaired by Kimberly Prindle & Joseph Estafanous, but when management changed, I was told by Kristin Gentile that there was no record of those promises, even after I provided documentation. Our refrigerator never worked properly despite three repair attempts. It either froze our food or let it spoil. Eventually, I bought my own thermometer and figured out how to work around the problem because it was never fixed. We also paid for a service that included A/C filter deliveries, which eventually stopped. When I asked about it, Pure simply told me to contact a third party myself. If I'm paying Pure for the service, why am I doing the follow-up? When we gave our 30-day notice, they suddenly required professional cleaning with a receipt, even though that wasn't in our original lease. I also requested to end our lease just 12 days early due to an emergency, and they refused any flexibility despite their repeated failures to resolve issues during our tenancy. Eventually, Kristin and her team that were cc'd in them, just stopped responding to my emails. I didn't think that was professionally of her. The overall impression is that once you sign the lease, you're just another account number. Communication was poor, documented promises were ignored, and customer service was disappointing. I won't be renting from Pure Management again.

    We first started with Bob Thomas and KTB. Bob always gave us excellent service and looked out for…read moreour investment properties. After he sold the business to PURE property the quality of service slowly declined. After having several issues that cost us a couple of thousand dollars we switched to a different company. Unfortunately PURE made the transition as difficult as possible. Joseph, who is supposedly a manager there, would not respond to any request in a timely manner and kept making excuses why he could not do anything we ask. They held back a large sum of money that they owed us past the contract end date. The lack of professionalism shown by Joseph helped to confirm that we made the right choice in finding a different property management company. If you are a property owner and looking for a company to look after your investment property, you DO NOT want to use PURE.

    Ferguson Property Management - Ferguson Property Management

    Ferguson Property Management

    (85 reviews)

    After all of this had happened. I felt like it was some kind of unconditioned with sibling such as…read moremetaphorical kind of way. After a while, I started to see Dan, he showed up and showed him around. He explained how it work between with any Property Management and the owner while requesting for any work repair. There was one lady whom suppose to work with me named Stephanie (long story, but let me make it short simplifying thing), she mentioned she talking with owner for the past approximately 4-5 months , therefore no result. That how I was about to get Dan which I finally meet him. He fired that lady, Stephanie, then got another person. That all good. I rather reach out to Dan for any quicker responses. He is the main person. So, things happened, got things settle, and made a good deal for me for one month. It wasn't a bad deal and got most of the thing fix like ceiling fan in living room, replacement 2 fans/light upstairs, fix heather, eh, it was all taken care off. Alright then, that my simply journey story. I end up staying another year but more likely stay here 3 more year for the kids school. All that thing being happening, henceforth one I recommend go through it, however always get Dan or each out to him. Someone might help, but he is the one you actually need to take things care of. Heh, more attention for him. That a good thing. Happy holiday and upcoming new year. Be safe ya'll! Thank you Ferguson Property Management to make things easier. Glad to work with you. But the owner is something else and that doesn't want to respond. Now you know the difference. Best Regards, Sumeet

    Scammers be scamming. They took over $800 from the security deposit even though I did everything on…read morethe list that they wanted me to do before handing the house back. I even vacuumed and mopped the floors, cleaned the countertops, cleaned the baseboards. I even patched all of the holes that were left by previous tenants and painted over them. We left the house in better shape than we received it. Can't trust this company.

    Sac Platinum Realty - realestatesvcs - Updated September 2026

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