Although we ultimately decided to sell our home instead of renting it out, I can't say enough good…read morethings about my experience with RNB Property Management. I initially spoke with Kristen, who took the time to explain the process, answer my questions, and let me know that Marshal would be following up with me. Shortly after, Marshal reached out and was incredibly responsive, professional, and knowledgeable. He sent me detailed information directly via email, answered every question I had, and made what could have been an overwhelming decision feel straightforward. Before contacting RNB, I had reached out to another property management company, and the experience paled in comparison. They weren't nearly as helpful and mostly directed me to their website for information. RNB's personalized service and communication really stood out. We were fully planning to move forward with RNB until our plans changed and we decided to sell our home instead. Even though we never officially became clients, I wouldn't hesitate to recommend RNB to anyone looking for a property management company. Their customer service is exceptional.

I started to write a review for RNB, when an old review I had written and forgotten some 8 years…read moreago, popped up. After reading it, I realized that everything I said in that review is as true now, as it was then. I will never manage a rental again or consider partnering with another management company other than RNB. Their staff at that time was responsive and capable, as they are now. The person I depended on then was Marshal, who is now General Manager and he has a fantastic team. Individuals who have different styles of delivery and yet share the same traits of being service oriented, time aware, and efficient. Most recently, Luke, provided that steady support in helping resolve a stressful situation. Their office seems to be organized by specialties and functions that overlap rather than by rigid departments. They manage the process of preparing your property for the rental market, they handle the marketing and advertising on multiple listings, collect applications, screen applicants, onboard tenants, respond to their needs in the course of the tenancy, and offboard them. You are always made aware of what's going on and always have final approval. And they also provide you with an Income/Expense statement at year end. If you are a landlord looking to lessen your load, RNB will do the heavy lifting for you, as they have done for me, for the last 8 years.

You know it's going to be a good company when it's one property manager giving another property…read moremanager a 5 star review. Gabe and his team at Allegiance are so easy and great to work with. It's been exceptionally hard to find help with some properties in the Sacramento area that I can't manage myself. During my initial search, most of companies I talked to in the area over promised and under delivered. From the first call, it was clear that they were lacking professionalism, industry knowledge and some never even called me back. I do have high standards of course as I myself have been doing the job for 10 years but I couldn't believe the experiences I was having with these other companies. When I finally found the Allegiance team, I was so relieved. Not only are they great at what they do and got these properties rented quickly, they are just fun to work with and very down to earth. Their knowledge, professionalism, fair pricing, and outstanding customer service also set them apart in the industry. They will continue to be my first choice in the Sacramento area and I can't recommend them enough. Thank you Allegiance Team! Highly Recommend!

My partner and I were very interested in renting one of the properties listed by Owen's Property…read moreManagement, but unfortunately our experience has been frustrating from the start. We've been trying to get in contact with them for about a week and a half through calls, texts, and even by visiting their office in person, only to find out that no one is actually there. The contact information listed online didn't seem reliable, and we were given different numbers to try instead, which only added to the confusion. I do want to highlight that Adam was great, he was responsive and got back to us in a timely manner. However, he isn't able to assist with property-specific inquiries, so we were referred to Jesse multiple times. Despite being told on more than one occasion that Jesse would reach out, at one point even the same day, we never heard back and were left waiting days without any follow-up. At this point, I can't imagine the amount of loss occurring due to this kind of lack of communication. Since then, we've moved on and are now working with another property management company and are in the process of signing. Overall, this experience has been disappointing, especially when we were genuinely interested in moving forward. It made the process unnecessarily stressful and left a poor impression of the company as a whole.

After all of this had happened. I felt like it was some kind of unconditioned with sibling such as…read moremetaphorical kind of way. After a while, I started to see Dan, he showed up and showed him around. He explained how it work between with any Property Management and the owner while requesting for any work repair. There was one lady whom suppose to work with me named Stephanie (long story, but let me make it short simplifying thing), she mentioned she talking with owner for the past approximately 4-5 months , therefore no result. That how I was about to get Dan which I finally meet him. He fired that lady, Stephanie, then got another person. That all good. I rather reach out to Dan for any quicker responses. He is the main person. So, things happened, got things settle, and made a good deal for me for one month. It wasn't a bad deal and got most of the thing fix like ceiling fan in living room, replacement 2 fans/light upstairs, fix heather, eh, it was all taken care off. Alright then, that my simply journey story. I end up staying another year but more likely stay here 3 more year for the kids school. All that thing being happening, henceforth one I recommend go through it, however always get Dan or each out to him. Someone might help, but he is the one you actually need to take things care of. Heh, more attention for him. That a good thing. Happy holiday and upcoming new year. Be safe ya'll! Thank you Ferguson Property Management to make things easier. Glad to work with you. But the owner is something else and that doesn't want to respond. Now you know the difference. Best Regards, Sumeet

Scammers be scamming. They took over $800 from the security deposit even though I did everything on…read morethe list that they wanted me to do before handing the house back. I even vacuumed and mopped the floors, cleaned the countertops, cleaned the baseboards. I even patched all of the holes that were left by previous tenants and painted over them. We left the house in better shape than we received it. Can't trust this company.

Simplified online portal eventually worked and convenient. Like pulling teeth to get timely…read moreresponses and effective communication. 2 years, plenty of communication regarding issues never completed since move in. They'll keep you away from bypassing to the owner. If you break the lease big charge of $1250 but couldn't live up to their end of the contract since the start.

Amazing property management, Aimee always is responsive and professional, we have been using this…read moreservice for years and will continue to do so!

Matt was very professional and efficient with how he managed our property. He kept us up to date…read moreon any changes to laws or regulations, and handled any issues with the property or tenant quickly and efficiently. Very open and upfront with responsive to communication. I would definitely recommend Carmazzi Real Estate as a property manager.

Matt Carmazzi professionally managed a property in Midtown Sacramento that I rented for three…read moreyears. Matt was quick to respond to any any repair requests and communicated very well with me. The website used for collecting rent was easy to use and it also was used to track repair requests. During the move out process Matt worked hard to get my deposit back by finding creative ways to repair a wood floor that had been scuffed by my furniture and that saved me hundreds of dollars.

Genuinely the worst rental agency i've ever had to deal with. Their email's have become snarky and…read moreso many problems have been unresolved. Our lease says the landlord pays for landscapers and they haven't come after 8 months and we have been asking about it and they said its not in our lease (again, it is), and that it was a coutresy that the landlord was doing for us and that they could get rid of it if we would rather do it. It took 6 months to put the trash bill in our name making us late to pay for it often because we relied on their emails with the bill info. Work that has been done has been shotty- paint got on my car. Often when i email someone it will be replied to by someone else. Do not use this company. They rip you off with added fee's and they don't actually help when problems arise.

I applied for a home on their website that said it was available but two days later was told they…read morewere processing a different application that was submitted prior to mine. They said that I can not get my application fee back because it is nonrefundable even though the house was not available but that I can switch it to a different home which technically in California is illegal bait and switch. I also found they do not participate in the better business bureau. I do not recommend renting from the agency.

SPP has the owners and tenants best interest at hand. I feel confident as a property owner that…read morethey will handle my rental with professionalism and care.

From the owner: We are a full property management company. Our different divisions ensure that you are fully…read moresatisfied with our services. Communication is our priority so that as a Tenant and an Owner, you are content at the end of the day with us. We are always working behind the scenes, even after our business hours.

I hired Amelia almost a year ago. I want to update my review and state that the job she has done…read morefor me is exceptional! She knows what she is doing and does it very well. She is observant and efficient. She has increased the return on investment of my property. But most of all she keeps my tenants happy and gives me peace of mind.

We were very pleased with the agency. Justin was our property manager and did a fantastic job. He…read moredid everything in timely manner and gave us the right advice in the difficult situations. We were able to live oversees and knew that our property is taken care of. We highly recommend this agency for both landlords and tenants.

This is my first time utilizing an all automated/online property manager, but thus far, it's been…read morean incredible experience. I initially toured the property with the current tenants, who were able to give me a good idea and feel of the neighborhood, property management and their overall experience. It seems like an odd idea, current tenants touring prospective tenants, but it's actually invigorating and you get a good sense of what you're getting yourself into. From the moment of leaving the property and being immediately contacted by the leasing manager via text, to the application process being processed expeditiously, to the lease signing....it has been seamless! The customer service is unmatched. Paying the deposit and rent online is quick and easy. This has been a great experience and I would definitely recommend this company to others.

Emailed ZipRent to tour a rental property. I was told I had to schedule a visit online and upload a…read morephoto of my ID. I emailed back saying I was not comfortable uploading my ID onto a random website and I'd be happy to come into the office and show it in person to verify my identity. I was then ghosted. Edit: after posting my 1 star review (which was 3 days after the original emails), I was called immediately and told there is no office and no way to show my ID other than to upload a picture of it online. While the person I spoke with was nice, there was no solution. If you want to view one of their listings you have to put your private info online, unfortunately. I recently had my identity compromised and am extra careful now about what I put online. While I completely understand that management companies need to vet the people viewing their properties, not being able to have an in-person option makes me uncomfortable, personally.

I've had a great experience with Keyrenters managing my rental property on Stanley Avenue. I…read moreespecially want to highlight Lizette, who has been incredibly helpful throughout the process. She's responsive, professional, and truly went the extra mile to get my house rented quickly. It's clear that she cares about both the property owner and the tenants, which gave me peace of mind. I highly recommend Keyrenters--and Lizette in particular--to anyone looking for a reliable and efficient property management company. Yvonne.

the worst company I have experienced so far! GO WITH ANYONE ELSE. Communication is almost non…read moreexistent until you complain about random maintenance showing up unexpectedly in your backyard with no prior notice. Unexpected work for months that was never discussed prior to moving in and then blamed the landlord and workers for not even letting us know the work had been finished over a month prior yet we were not allowed to use our premises (confirmed myself with the construction company who said Keyrenters was aware) Upon moving out, they also will keep money for repairs and promise to give receipts (CA law) and then they ghost and block you right after you move. Myself and other tenants have moved strictly because of this company and how awful they are with privacy, communication and unlawfully keeping your money without any proof or receipts (AB2801). Notice how their good reviews only come from landlords because they do not give a shit about tenants AT ALL.