I wanted to hire a caregiver to help my mother take care of my father (who has Alzheimers). We…read morefirst met Patty from Surety Home Care back in 2019 but my mom was not ready to have help. Patty stayed in touch, was never pushy and always kind. In January of 2020, my father's condition worsened and my mom agreed to let us hire help. For the past 6 months, we have been very happy with Surety Home Care and the caregivers that come to my parents' house. Patty is easy to communicate with via phone/text/email. The caregivers write a daily report which I can view online to know how everything is going. Although my mom was hesitant for a long time to accept help, she now says she cannot survive without Surety caregivers. During this Covid19 time period, Surety has ensured that their staff and the families they work for are taken care of. Despite being the most vulnerable people in this scary pandemic, I have never felt that my parents safety or health was at risk. Surety has made sure that all possible safety precautions and cleanings are followed by their caregivers. I am continuously impressed and will recommend them to anyone who is in need of elderly care.

Top quality! I will be referring my friends, whose parents are in need of good, friendly care!…read moreJason has really good reviews on yelp.. which makes the decision process much easier.

Got account for my mother after breaking a hip ww received great care with Joyce but after…read morecanceling my account been waiting two months for my check and if it doesn't come this week gonna have to sue for my money , don't put a down payment might never get it back , the manager Jeff is not very good think twice before picking this location !

Thank God this place is shutting down All of Riverside…read more Chicago st location Personal are totally unprofessional and lack the basic social skills And the Branch Manager MJ Is a piece of work no back bone She aswell as the schedules Kenyatta in particular are very back stabbing along with the two most recent hires Are totally lacking training in their position. Totally desrespful to the clients and the employees. During orientation they are really unprofessional they often talk about other employees and use them on how you shouldn't be with clients To new hires and if you see a employees mishandling a Client or doing something against the Rescare Protocol MJ is real quick to find a way to fire you. Totally unprofessional and all I could say is AAAAAAAAAAMEN Their Finally Shutting That RIVERSIDE On Chicago st DOWN I hope Corporate Keeps a good Eye On That Personal aswell as to any branch that picks them up they are not honest And have no sense of empathy what's so ever. ...

I'm extremely disappointed with the lack of communication and coordination from AccentCare…read moreregarding my uncle's visit after his move to a new residence. Our caregiver arrived at 7:30am and was told my uncle had moved -- which was expected, because I had already given her the new address last week. She also notified AccentCare ahead of time that the client was moving per the family's instructions. She was told someone would follow up, but no one ever did. Because their system requires GPS updates before a caregiver can proceed, she ended up waiting from 7:30am for someone at AccentCare to update the address, even though she already knew exactly where he lived. Instead of allowing her to go directly to the client, she was stuck waiting for a system update that never came. I also called AccentCare and only reached the answering service. They said they would notify the on‑call person, yet a day later I still have not received a call back. This is unacceptable. When a company is responsible for vulnerable clients, communication and follow‑through should be the bare minimum. AccentCare needs to do much better.

If I could give zero stars, I would. The word "Care" should not be in AccentCare's name. Getting…read moreanyone on the phone is nearly impossible, and when you do, nothing actually happens. I have spoken with at least eight different people at AccentCare over the course of weeks. I signed a consent form back in January, and to this day, no care has been provided for my grandmother. No follow up. No coordination. No accountability. To make matters worse, despite being given my grandmother's current assisted living address and room number no fewer than three times, someone from AccentCare still drove to her old house instead. That level of disorganization is alarming especially when dealing with elderly patients who need timely, competent care. This has been a frustrating, time consuming, and completely unacceptable experience. Families reach out to home health companies during stressful moments, expecting professionalism and reliability. AccentCare delivered neither. I would strongly caution anyone considering this company. Look elsewhere.

Tim Crawford and Linda are really the best and my family and I would absolutely recommend them to…read moreour friends. I hope that if my health requires the involvement of a qualified caregiver, that it would be Linda that takes care of me. The responsibility fell on me to find and select an in-home caregiver for my family. I looked at 5 organizations and conducted a pretty detailed analysis. I decided on Senior HomeCare Referral Agency based on these reasons: * Website was easy to understand and also presented useful information for potential customers * Reviews online were good, references were solid, and our social worker strongly recommended them * Their Better Business Bureau rating was good, and that gave me comfort. * Their ability to be straightforward, honest, and present to me options without a sales pitch. The entire conversation felt honest. My assessment is that Senior HomeCare Referral Agency stood above the other options because of their honest, transparent approach to the referral process. I knew exactly what I was going to get and that I had the ability to tailor the level of care directly with the caregiver. I really, really like that. Tim was more interested in referring a quality caregiver (that met all our needs) instead of selling us on his agency. He told us to interview caregivers from different Agency's until we found the best Caregiver. He didn't know we were going to choose his referral, but I'm sure he was very confident in referring the 2 great ladies during the interview process. One should explore all options when looking for care options for a loved one - it is quite an experience doing all the research. I can say with great confidence that Tim and his organization should be your first and last conversation for in-home care.

These guys are great! The in-home caregivers work hard and are extremely helpful and Tim was always…read moreeasy to get a hold of and always has the right answers. Thanks again.

Too all retirees, or future retirees you will be surprised to find out that your HRA account is…read morebasically useless. It will pay for visits, and prescriptions, but not allow you to use the money for Dental work from a provider of your choice. Your forced to only use dentists in Delta USA which is the lowest care provider in the industry. If you thought the HRA was your money was yours.....you are wrong. Kaiser has screwed you!!!

My dad was really happy there. But when he had a brain bleed, they sent him to hospital without a…read morechart, no one knew that his state was not his baseline and I never received a call until the ER called me. They never followed up with me.

I'm Writing This Review Because I'm A Neighbor To This Assisted Living And Recently My Package Was…read moreDelivered To Them And They Basically Stole It. I Received The Notifications From Amazon That The Package Was Delivered And Signed For By The Receptionist Lorania. My Girlfriend Made The First Attempt To Retrieve Package, She Spoke Directly With Loraina Who Stated She Did Sign For The Package And They Told Her It Was Sent To The Third Floor And That It Couldn't Be Found. I Then Made A Second Attempt Were I Was Sent Up To The Third Floor To Speak To "Wellness Coordinator" Only To Be Told That They Were Gone For The Day. I Told The Receptionist I Wanted To Speak The Administrator, She Said He Wasn't In And Gave Me A Card. I Did State I Wanted My Package Or Reimbursement. The Following Day I Received A Phone Call From Kip The Administrator Who Stated "Package Could Not Be Found" And " The Best Thing To Do Is Move On" "It's Amazon, Just Order A Refund" I Told Him That Wasn't They Point And They Shouldn't Sign For Packages That Aren't Theirs. And Yes It's True I Could Order A Refund And If I'm Being Honest They Were Just Hallowed Decorations I Bought For My Job But The Way This Was Handled Was Pathetic. They're Thieves Who Committed Fraud By Stealing My Mail. And Cherry On Top They Did The Exact Same Thing To My Neighbor. Here Hoping They Don't Steal Anymore Of My Packages.

Would not recommend working there or getting services from this place! They're extremely…read moreunprofessional, they don't care about staff or clients. They don't let parents know when alarming situations happen to their kids. The clinic in general is DIRTY staff is always getting sick due to the horrible cleaning crew.

From the owner: We offer personalized ABA therapy programs tailored to the unique needs of each individual. Our…read moreteam of experienced and compassionate behavior analysts and therapists work closely with clients and their families to develop individualized treatment plans that address specific goals and challenges.

My stepmother and father were referred by their doctors to seek home care for my 90-year-old ailing…read morestepmother who recently took another fall and wound up in the emergency. From the moment I made the call on their behalf, until the last conversation I had with them, I felt taken care of with sentiment, caring, and true understanding of the situation my parents were in. My stepmother does not trust ANYONE with her care - but Ben came to house the same day I called them in order to assess the situation, and find the right person for this difficult job of home care for someone who DOES NOT want it. They were ready to have someone their on a moments notice and I truly appreciate all that they have done for us so far! HIGHLY RECOMMEND this agency!

I worked for Brian in the past when I lived in Riverside CA…read moreHe was a very good boss He takes others input serious and makes sure all of the clients are number one. If I ever asked if I'd recommend Peaceful Heart's Home Care it would definitely be a yes.