Lame Booked online with reservation and confirmation number…read moreand they couldn't see my payment.

Great hotel with. Very nice staff. Most importantly the rooms are spotless. My only negative is…read morethe price. Roseburg has the highest priced hotels is Oregon.

We dropped by seven feathers casino a little before 9:00 am. There were already several players in…read morethe casino, but it didn't feel crowded. It was very clean, well maintained, and offered complimentary coffee and soft drinks. There were also interesting exhibits and quite a few restaurants. The restrooms were extremely clean and very nicely appointed. There was also a non-smoking area that actually did not smell like smoke. We will definitely stop by here closer to a meal time to check out the restaurants.

We can't wait to come back next year! We just finished working their Tattoo Expo this weekend and…read morewe are impressed with all the staff, the ones working the event, hotel and restaurants. Hotel is clean, organized and easy to make your way around. Our whole experience here was so pleasant, fun and carefree. K Bar was phenomenal! Amazing food & drinks. Thank you Melissa, Chelsea, Riley & Jose! We hope to see you when we return for next year's' expo!

What a nice winery. Incredibly warm and inviting atmosphere / setting. The owners, Jim and Terri…read moreare so down to earth, kind and hospitable. We really enjoyed ourselves and the wine was wonderful as well. We also loved the band they had playing. We will definitely return. Thank you .... Rob & Linda

What a wonderful little gem of a place. The owners Terri and Jim and the pooches were so wonderful…read moreand warm. They really make you feel at home. I just regret we were not able to stay longer. Terri and Jim showed up in the morning with the most amazing cranberry scones..fresh and warm from the oven and a spectacular array of fresh fruits. After breakfast Ziggy and Cassie, two of the dogs were our guide on our walk. The property is beautiful and tranquil. We did a wine tasting before we left...the bottle of 2009 Syrah that awaited us was wonderful as well as the other wines we tasted in the tasting room.. Must visit again.

Check in guys were nice and helpful and room was clean that unfortunately that all the good. It is…read moreEXTREMELY Noisy ALL night and even cleaning staff is up slamming door very early and talking loudly while standing in the halls. Breakfast was luke warm slightly burnt eggs and some very stale cereal and large communal milk that everybody is touching rather than the singles that you can just take one. Weird lumpy gravy that smelled sour. Definitely just skip!

Kylerh was amazing helping us with our situation. Awesome customer service. We will be back because…read moreof you!

Was a older hotel but was clean people were nice.walls were a little thin . Getting room away from…read morefront street. Price was good .we will be back again

If I could give this place 0 stars, I would!!!!!…read more I took a road trip with my young son to roseburg for a fun weekend getaway and to visit the wildlife safari. After being on the road for hours, we approached the hotel, I literally said "I hope this isn't our hotel." It was. We arrived and immediately noticed the extremely run down, dated, and dirty building. The grounds have not been well kept whatsoever. My son and I both felt uneasy. We made our way to the lobby to check-in and I instantly had a pit in my stomach once I saw the front desk guy, Johnny. There was something about him that seemed so unnerving. My son tightly held my hand and we took our place in line. In front of us was a very sweet older gentlemen and the way Johnny spoke to him made me instantly want to just turn around and walk out. The older man said "no, thanks! I won't be needing that!" And Johnny gave him a nasty look and shoved the card towards him while saying "ummm this is your key." The old man said "oh, I'm sorry. I thought this was the WiFi code." With a blank stare. I could tell the older man felt embarrassed. It was our turn and we approached Johnny, still feeling uneasy. He glared at my son and I was so confused. I seriously was like "what the hell is going on around here?!?" I told Johnny we were checking in. He was unbelievably rude and treated me like I was unintelligent and like I was his greatest inconvenience, which I found to be quite funny and was mostly just confused while having a "there's no way this is actually happening" thought. He asked us if we wanted a room upstairs or downstairs, my son excitedly said "upstairs, please!" He ROLLED HIS EYES at my son. Gave us a room downstairs. Why did he even ask?!?!? I saw my son physically cower and looked at me for help. At this point, I'm becoming extremely frustrated and want to find a way out. I was LIVID and said "great. So helpful." As I walked away. He said to the rest of the guests in line "what did that b***h just say to me?!?!" We picked up our pace because he seemed so out of control, I was genuinely afraid he would come after us!!! I take my key and we walked hesitantly to our room. Upon arrival to the room, we noticed it looked NOTHING like the photos. Small, cramped, dirty, dust on the curtains, stains on the floor. The bed squeaked when my son sat on it, the bathroom was microscopic, and the toilet was stained yellow. The curtains were so thin, I could see people staring at us as they walked by!!! I did not take pictures because I didn't even want to sit down!! At this point, I knew we had to get out of there. My son was exhausted and became emotional while telling me he didn't feel safe there. We finally found another place to go and bravely made our way back to the front desk. I calmly told Johnny that we didn't feel safe and I'd like a full refund. Thankfully, he gave me the full refund, but someone I assumed to also be working there came into the lobby soaking wet from the pool with no shirt on and said "what's her problem????" Right in front of us. Johnny said "she doesn't feel safe" in a mocking and condescending tone. We quickly got to our car and left. This is probably the biggest case of false advertising that I have ever seen!!! The lobby looks NOTHING like the pictures. They tried to make the lobby seem spacious and clean, it was not. By any means. The whole experience was awful. Thank god we were able to find a better hotel. Please please trust me when I say do not go here and do not take your children here!!!!! Especially if you're alone as a woman with small children!!!!

The owners don't respect privacy and are invasive also very money hungry and pushy about purchasing…read moreextra services

Absolutely exceptional!…read more Great accommodations, great grounds and surroundings, great people. Very well equipped plus a few very nice surprises!

I loved the Itty Bitty Inn so much!!!…read more This is easily the best motel that I have ever stayed at - or even heard of, for that matter. It is, in fact, so much better than the second-best motel that I don't even know what the second-best motel I've been to is! Not only is the Itty Bitty Inn now a must-stay for me on my next trip up the Oregon Coast, but it is so great that it has dramatically increased the likelihood that I will be driving back up the Coast soon. I'm still shocked that the Lonely Planet guide didn't mention it. Rick (the owner) is the coolest. The first thing that he did was give my friend and I a rundown of Coos Bay hotspots. Then he showed us to our beautifully decorated and upholstered rooms - we had the two Tiki-themed rooms, each of which had too much detail to even be done justice by a picture. He proceeded to then pour us complementary beers and directed us to the outdoor patio for lounging and decompression after our trip. I felt like the King of France! I now absolutely need to stay in every one of the rooms for at least a night (there are 5 total, each with a different theme). This is no trivial feat, as apparently new complete redesigns are always in the planning stages. I can't wait to see the place next time I'm in town!!!

Rik the owner made us feel so welcome. Rooms were cute and clean. The only negative, which can't be…read morehelped, was the noise from the cars driving by, while trying to sleep since it's right by the road.

Ricky and his team went above and beyond and made my experience PLUS from start to finish. Mark…read more(bar manager) made the BEST drinks and just provided all around great conversation. Cory (a regular at the bar) was hilarious and gave me some input on local dispensaries in the area. We had a minor issue with our HVAC in the room and Cody with his apprentice Austin fixed it right up. Brandon Lucas the bell hop assisted us with luggage to and from our car. Lastly, Hugh, the Concierge. He just answered all of my questions about Oregon and truly made the experience PLUS. Thank you Best Western Plus

Live the breakfast. Clean and comfy beds…read more Quick check in and check out. Recommend for family trips.

Beautiful setting, but at $250/night we were surprised at the moderate accomodations. If you check…read moreanywhere that charges $250/night it is "luxury" pricing. Similarly, the dining was nice but priced way above value. I guess they're the only game in town (or on the river) so they price that way, but I'd rather see pricing correlated to value or service, not just because they are catering to the well-to-do's.

Our stay at Steamboat Inn on July 13 was a wonderful part of our trip exploring the spectacular…read morewaterfalls and hiking trails along the North Umpqua River. We stayed in one of the Hideaway Cottages, tucked into a peaceful wooded setting just a half mile from the Inn. The cottage was quiet, comfortable, and surrounded by nature, making it the perfect place to unwind after a full day of hiking. After settling in, we enjoyed a wonderful dinner at the Inn's restaurant. Dining outdoors beside the beautiful North Umpqua River was an unforgettable experience. The setting was absolutely breathtaking, the food was excellent, and the friendly, attentive service made for a relaxing and memorable evening. The only drawback to an otherwise exceptional stay was the complete lack of internet access. We understand that many guests appreciate the opportunity to disconnect from the modern world, and there is certainly something refreshing about being off the grid. However, as hikers exploring the area, we would have appreciated having at least limited Wi-Fi access--perhaps in the registration lobby--so we could download offline trail maps and check hiking conditions before heading out each morning. That small convenience would have made an already wonderful experience nearly perfect. Overall, Steamboat Inn is a beautiful retreat in one of Oregon's most scenic locations. If you're looking for a peaceful getaway surrounded by nature, outstanding dining, and a relaxing atmosphere, this is an excellent choice. We thoroughly enjoyed our stay and would happily return on a future visit. Mike & Debbie