No I don't recommend Stellar. Their best attribute is ignoring and misrepresenting both their…read moreavailability and the estimates they present to the insurance company, severely inflating the costs proudly so many employees boast to be sure they get you plenty of money. In reality it's to line their pockets because the customer is an inconvenience. Must be because they don't answer the phone, respond to email questions and if they do it's snarky, with industry jargon and leaving you with more questions. Note misrepresentation of the damages and expenses is defrauding the insurance co and in violation of FL Statute 817.234. By FL Statute and the contract they are to have the estimate of damages to the customer within 60 days of signing yet it took them 124 days and that was with repeated calls and emails to the 3rd adjuster. The first 2 quit before they ever began any work nor talked with me which explains the disorganization and having to resend invoices and other documents repeatedly. Again no response from the owner. They don't consult as per the contract and as they advertise, with you prior to hiring the Umpire to discuss the cost, which was double what they told me at the initial meeting and what is in their contract. They don't represent you during appraisal meetings at your home with the insurance or with the Umpire nor does the Stellar adjuster show up pre-Umpire negotiations to preview damages all of which is stated in the contract 'we will always represent you at all meetings with opposing appraiser...' Get the pattern? Gets worse. They hired the mold testing co 3 hours from my home so I had to pay a $250 travel charge. Plus, the fee was 3 X the industry standard! There are hundreds of very reputable and certified experts in mold testing between Miami and Sarasota, FL that charge $650 and don't charge a travel fee. There also was a significant discrepancy in the tester's statements at my home regarding not seeing ANY visible signs of mold and not expecting much to come back on testing the swabs given all was dry on the surface. When the report came back I was not notified yet there was supposedly now VISIBLE signs of mold observed and the 3 most dangerous types of mold in dangerously high concentrations in both the master bedroom and the garage. Interesting I never received an urgent call to GET OUT OF THE HOUSE ASAP, nor did any movement occur on my claim. Much later I was emailed this report and again the email didn't point out the danger or to contact them as in all their advertising materials if mold this dangerous was found. Later I had a mold test conducted too. Suspect how it differed so greatly. In addition, the owner and 4th adjuster at Stellar to work my claim violated yet a 3rd Statute in FL 468.8419 by hiring this same company to both test for mold AND perform the mold remediation(clean-up.) Again without contacting me to get authorization especially given it is illegal. Huge conflict of interest. Not only did the owner of Stellar hire this mold co but he negotiated with the Umpire for payment for the test and the remediation months ago. No work has even been performed. I was not even informed any progress had been made with the settlement of my claim nor did any other funds get released until 2 months later than the owner got these guys paid for something they didn't and can't do! I can't help but question the connection between these 2 companies. So many errors were made by Stellar and violations of statutes and our contract. Yet this owner hides behind the wall of being an attorney, a FL Court Mediator, an Umpire himself, an owner of an Adjustment Co, and sits on the FL State Law Board of Ethics. He finds pleasure in taunting you with not responding to questions but telling you to have your attorney call him. As if paying him to do the job of helping me process the claim against my insurance for 10% of everything isn't enough cost to me on top of all the expenses but now this owner pushes for me to hire my atty to talk to him so he can drive the cost to me up mores . He just ignores at every stage no matter what the accounting dept states. 'The adjuster will be in touch soon to go over the details.' Never happens! So the owner is holding the settlement check hostage because he wants access to my checking account to be paid. He won't respond about taking a cashiers check from my bank of 20 years. Who would trust this co after all this with cart Blanche to their bank account? Stellar Public Adjusting lacks ethics, integrity and human decency to interact and serve those they enter into a legally binding contract with. From all that has transpired I can only conclude that Rami the owner of Stellar could care less if they break the contract nor any Statutes as long as they make themselves money.

Stellar Public Adjusting is excellent. Karla Upbright helped after it got to the Account…read moreReceivable Analyst Department. Karla always called me back. She was very polite, professional and completed her job with speed and passing all messages from me to upper management. I am very impressed. Thank you, Karla Upbright, Account Receivable Analyst. Diana Cummings 321-696-1102 Lake Mary, FL 32746.

Because ZERO STARS is NOT an Option!!!! Chris Gay adjusted my claim and while he worked on the…read moreappraisal for the damages to my condominium, he never asked about any "Loss of Use" damages (furniture damages, the storage unit cost that I had to incur, the place that I had to live while the construction to renovate my condominium was taking place) and settled my claim without taking any of this into consideration. This amount was thousands of dollars and I ultimately ended up losing money on the entire claim. He knew that I had incurred these cost....I thought they were covered under a different part of my policy. Do yourself a favor and find someone more experienced as he should have known that he was settling my entire claim.

If you are in need of an Adjuster, I would strongly recommend Florida's Best Public Adjusters…read more Handled our case with professionalism, thoroughness and integrity. Very pleased with their efforts

So helpful with our claim with KIN Insurance following Hurricane Ian…read more We found KIN Insurance unhelpful but Ari got out claim settled

In keeping my review as short as possible, I would NOT recommend Fraser Property and Adjusting to…read morehandle your settlement. I would recommend you handle the settlement portion with your mortgage company on your own. Do NOT pay FP&A to talk with your mortgage company because it's a waste of time and YOUR money! It's honestly not that difficult to talk with the mortgage company to finalize the release of your settlement. Had I known that, I would have never hired FP&A to work on my behalf. I ended up having to handle the final release anyway! Fraser quit talking to me altogether! They got paid and I was left still fighting to get my mortgage company to release the remaining funds. I had zero clue what I was doing, which is why I enlisted Fraser's help. I ended up figuring it out because I was fed up with waiting on Fraser. I have all necessary receipts to show that Fraser quit on me. I emailed the company once everything was done and told them about my disappointment. The president of the company wrote me back, acknowledging my email, and saying she'd get back with me. That was March 2nd. It's now March 30th. Basically a month ago. I have not heard back, which proves my concern for their lack of follow through. Again, save yourself the headache, the hassle, the frustration, the disappointment, the money, and handle it yourself!

This company is horrible! Run don't walk. We contracted them to work an insurance claim for us…read more They could NOT get our claim settled. We had to get a lawyer. The lawyer was able to get the claim settled. Then we got our check and the owner of this company David had the audacity to refuse to endorse the check so we could send it to our mortgage company to get paid to fix our house and pay the pay his company as well. He demanded that we pay him his commissions immediately and refused to endorse the check. We had to borrow thousands of dollars to pay him because we felt very strong-armed and bullied. We had been fighting the insurance company for so long and just wanted to fix our house but he must be hard up for money because he was not going to wait for the check to be dispersed from the mortgage company to us so we could pay him then. He is a terrible human.

The team worked tirelessly on my claim. None of my calls or questions went unanswered. Both Luis…read moreand David updated me through out the entire process, followed up with me and made sure the insurance company provided all required information. It was a pleasure to work with this team and I will recommend them to anyone looking for an adjuster. Thank you Royal Public Adjusters

10 out 5 stars! Adam Cohen was a phenomenal adjuster. The insurance company denied my claim, Adam…read morewas able to reopen and take care of me. Very grateful for Adam and Horizon Public adjusters !

UPDATE: My review is a completely accurate account from my point of view. Adam, our adjuster, was…read moreonly in communication with my insurance company when I requested an update from him. He definitely did NOT obtain 650% more money for us. I don't know where they get that figure. Completely inaccurate. Finally, our BANK allowed us to deposit the check from our insurance company and we paid the 8% "commission" to Horizon. It's unfortunate that company's like this exist to con people out of money. I'm a business owner and if I tried to scam my customers, I wouldn't be in business for over 20 years.

My house was damaged due to Hurricane Ian, and when my insurance company finally got back to me,…read morethey told me it was loss below deductible. I hired Nelson to help me with my claim and he was able to recuperate six figures for me, as well as alleviate my stress. I couldn't recommend him enough!

Because I cannot give them a negative number. They talk a big story...bring in subcontractors to…read more"bolster your claim" that they charge you for so instead of 10%, their take is much higher because of these "contractor charges". They didn't read our policy, just shot from the hip which resulted in our being given higher expectations than were possible from our insurance company. When we got a 3/4 million $ offer they told us they should be able to get twice that so we turned the offer down. Then they stopped communicating with us AND our insurance company which resulted in further delays and expired deadlines. Their reviews/references that they give you are likely fakes. Use these guys at your own risk.

I am very happy with the help I received from Cindy Kimbrough. It took several months to finish my…read moredamage claim from hurricane Ian because of the insurance company being completely overwhelmed with a huge number of claims filed from this category 5 hurricane. Cindy very quickly earned my trust in her ability to work with the insurance company and negotiate a settlement that was agreeable to both. I was always able to reach Cindy by phone and am very happy that she helped me get the settlement I needed to repair my home back to how it was before the hurricane. I am so glad I had Cindy for my public adjuster.

I contacted Invictus Public Adjusters and spoke with Assaf Horenstein, after having problems with…read moremy home insurance company for a leak inside my home due to wind damage to our roof. Assaf was so polite and he promptly came out the same day a few hours later to my home to evaluate the damages. He spent more time than the insurance adjuster did to adequately review and document the entire roof and interior home damages from the claim. Assaf explained to us the entire process without any pressure and explained exactly how to handle everything to get our home repaired. We collected more knowledge from Assaf than we did from 10 other people we had out to our home before meeting with him. He is the real deal and is so helpful. Do not hesitate to call him. Insurance companies have their own adjusters and we need an amazing public adjuster to fight on our behalf against insurance companies. Thank you so much Assaf.

Assaf was amazing to work with. He was extremely knowledgable and helpful, and handled our case…read morewith care and expertise. He truly went above and beyond to get us more than expected, he is a true shark! We can't thank him enough for doing such an excellent job.