As part of my recent rash of bad car juju, I developed a mysterious 6-inch crack on my windshield…read morethe other day when I was out of town. My car was sitting in my parents' driveway, so I have no idea how it happened. Anyway, JN Phillips provides mobile glass service, so they will come direct to your home or work--wherever your car may be parked. I was able to get prompt same-day service when I called. The repair guy called me when he was downstairs and got right down to work. The entire windshield was replaced in one hour. It took another hour to dry, and I was ready to go! Great service. In Massachusetts, windshield replacements/repairs are typically included in the comprehensive coverage of your auto insurance policy, so I paid nothing. Note: During the month of October, they are donating a portion of the proceeds from windshield replacements to a breast cancer charity. Commendable!

I had my windshield replaced by this company recently, They came to my home to do the work with…read moretheir mobile service. I had requested to reschedule my appointment if it rained but they still showed when it did, so I had them do the work in my garage. The Glass was installed adequately but they left glue residue in several places which I had to clean off myself and they were not very thorough. The main problem we had with them is that the technician was careless and drove the company van over my grass on the side of the driveway and created deep trenches from the weight of the vehicle and tore up the grass. there was plenty of room for him to get by the vehicle in the drive but he decided to drive over the grass...They have been very difficult to deal with regarding a fair settlement of the damages, they wanted to send out a landscape company to put sod down but did not provide any details of what they were going to do despite several requests, nor have they given me the name of their insurance company. We don't have sprinklers and its a bad time of the year to lay down sod unless you can water it several times a day. I requested a cash settlement so I could have it done on my own timeline in the fall or spring when the hot weather is behind us, but they would not agree and are not being cooperative. I will likely have to take them to small claims court to settle the matter. How they handle issues like this says a lot about their company culture and philosophy and I will not use them again or recommend them to anyone. You can see images of the damage I have posted below.

Wow! Impressive rapid service On my damaged rear Tacoma…read morewindow. Showed up early and finished a difficult install before my uber ride showed up for airport run. Insurance covered so not annoying paperwork. Highly recommend

service was fast, friendly, and super helpful. whike I hope to never need them again, if I do need…read moreauto glass service... This will be my place. I also like that they are not a giant chain, but a local business. Also, Kelly was super helpful

Went in to have my Tesla roof replaced. I was told about 1.5-2 hours, they got it done in a little…read moreover 1 hour and also cleaned my windows. Very happy , no notes.

They were able to get me in for an appointment in 2 days and finished the job in less than 90…read moreminutes.

Great service and price! They were done in less than 2 hours, I could not have asked for more.read more

If I could give more than 5 stars, I absolutely would! I've been having trouble with keeping my car…read morewindow up for over a year now. The motor broke and the window wouldn't roll up. I went to Allstate and asked if there was something that could be done. One of the workers, Rich Jankowski, came outside and got the window up and made sure it would stay up. This window has been such an issue for over a year and he fixed it in 5 mins. Great company with great employees!!!!

I had this company come replace my windshield. First problem was poor communication. Second problem…read morewas tech broke my antenna for my remote start when calling the company I was told go get a repair quote I asked to speak to the manager but was told he wasn't there! Next I went to roll down my drivers window and it came off the track "my wife said tech was hanging on the door and window during installation. I have got both things fixed now on my own dime but when attempting to contact company I was unable to get a response even after calling the tech who told me he would have a manager reach out again! Save your self stress go elsewhere!

Apparently they repair window screens! Thank goodness cause I bought the materials at Home Depot to…read moredo it myself and I couldn't. Brian quickly helped me in under 10 mins but then on top of that, I was complaining about pine tree wax stuck on my car and he helped remove it all! So kind! I highly recommend this place!

I showed up with two new window seals for the rear passenger windows in my car which had corroded…read moreand needed to be replaced. The man behind the counter first told me "we're too busy" without even considering the job, or offering to make me an appointment. I was able to coax him out from behind the desk to look at my car and take my number to call me when "the person who can make these estimates" had returned. They called back a couple hours later and complained the job was too much work because it involved "cutting out the glass". Refused to provide any kind of quote even when I confirmed I understood it was a different kind of job than a regular windshield replacement. They alternated between "we're too busy" and "it's too much work". Horrible customer service. They don't want your business. Don't waste your time bringing any projects here. P.S. Their front door advertises tinting services; when I inquired about this, he said they don't do tints anymore. The sign would take a few minutes to remove. This is a good indication of the level of professionalism you can expect from Fields Corner Glass.

A rock broke my windshield on the way to work Wednesday am. I pulled into Master Glass, And…read morewithin five minutes had an approval And appointment for Friday. I dropped it Friday am, at 8:30. Got a call by 11 that it was all set!!!! The job done is PERFECT. Not one thing was out of place. THIS IS THE PLACE TO GO. My truck is my baby.. And they have earned all of my future business And references.

Customer for years. Only place I will go. They do the job right, and the owner is right there in…read morethe shop.

This is my second time bringing my car in for repairs but I did not provide a review for my first…read moreexperience with Glenville Terrace Auto Body. Last year, I had my side mirror knocked off and they helped me repair the damage through my auto insurance but they initially installed the wrong mirror onto my vehicle and then replaced it with the correct one a day later. This time around, there were some damages to the front of my vehicle. The accident occurred after Christmas and I was scheduled for a drop-off a couple weeks after my insurance contacted the location that I'd need work done. They called me to schedule the drop-off, which provided seamless customer service. Drop-off was quick and easy as I didn't require a rental. I was quoted 2 weeks for repair time but it was done in little over a week. I went to attempt to pick up my vehicle yesterday and the valet attendant accidentally locked my key in the car and I did not have the spare key on me. The mechanic was attempting to get my car open for a bit and I asked what was happening as a bit of time had passed and was informed of the situation. It was 6°F outside so this may have contributed to their difficulty in unlocking my car. The desk staff offered to compensate for an Uber as I was going to be late for work and compensate my Uber to come pick up my car later that day. I decided to take public transit instead to work and they called me a few minutes once I got on the train that they unlocked my car and would deliver my car to my workplace later within the day instead of having me come pick it up. The owner of the establishment gave me a phone call later that day to apologize for the inconvenience and also stated he'd be dropping my vehicle off for me. I received text notifications upon his arrival and my car had returned to my possession. Glenville Terrace Auto Body never fails to provide exceptional customer service and attention to detail. I appreciate the interior and exterior clean that they provide as well and my car is always looking great after repairs. I will be returning if I need any additional work done to my vehicle as they are the best of the best in the area.

I've been corresponding with Glenville Terrace Auto Body for about two months or so, from talking…read moreto GEICO insurance, bringing my Toyota Corolla Cross in to determine what parts need to be ordered from Toyota (there was a backlog on part of the Toyota manufacturer), until next week will be the time when all the parts arrive and Glenville Terrace Auto can finally start fixing the multiple damages (scratches and bumps) on my Toyota Corolla Cross. I hope the color comes out to be perfect -- just like the original color coming out of the factory. Hopefully there is no issue here as this color can be considerably unique. This far, though, for the past two or so months, my correspondence with Glenville Terrace Auto Body has been very smooth and professional. They explain to me and follow up thoroughly with what to expect and the timeline to be expected. I still expect perfection for them to fix my car! They were nice enough to even go above and beyond and offered to drop me off at Enterprise because, on Enterprise's fault, Enterprise was lagged in coming to Glenville Terrace Auto Body, to give me the car I reserved way in advanced through GEICO. So yea, kudos for Glenville Terrace Auto Body. Once my car parts arrive--early December 2023-, I expect everything to go smoothly with Glenville Terrace; I hope perfection on the repair of my car, so that I can recommend my other colleague and friends in the areas who don't know about this hidden Auto Body Shop. Hoping for a perfect service and handling everything smoothly with the GEICO insurance on my behalf. I've researched this place a great deal, did my due diligence before entrusting them to repair my Toyota Corolla Cross--so I also hope the owner/manager, Barry Hynes, personally take the time to make sure the repair is done to the best of their ability and meet the QC expectations so that it will be a one time fix and memorable experience for me!