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    Services - Safelite AutoGlass

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

    3 More Services

    Auto window replacement

    Auto windshield repair

    Auto windshield replacement

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    Recommended Reviews - Safelite AutoGlass

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    Safelite replaced our windshields on August 11, 2023. I bring my car to the shop at 9:00 am, but they didn't start working on it until 2:30 pm. Safelite called at 4:00 pm to inform me that the vehicle was ready for pickup. In Safelite e-mail state "important things to know: "Please wait at least two hours before removing any tape from your auto glass." However, I did not see any tape on my windshield when I pick up my car. As soon as I got into the car, I noticed that the windshield was dusty and very dirty, the outer seals weren't properly installed, causing the windshield to not be waterproof. Inside, the car's headliner wasn't reattached correctly and was now hanging loosely from the ceiling. Additionally, there are wires sticking out from the casing behind the rearview mirror. When I pointed this out, to their manager. He said, "That's how it was before." Which is not true. I purchased a brand-new 2023 Toyota Sienna Hybrid Platinum edition on July 15, 2023. The ceiling on my car was not loose and I did not see the wire sticking outside. I only own this vehicle for less than one month. Now the outer seals weren't properly installed, headliners are hanging loose, and wires stick out after Safelite did the work. He claimed ignorance about the windshield situation, including why he even suggested that's how it's supposed to look. It's concerning that a Safelite manager doesn't seem familiar with proper windshield installation, especially for a new car where the headliner should definitely not be hanging precariously. I wonder if this is because I'm a female, making him think he can deceive me about their mistake. Safelite didn't admit that their installation was faulty, but I requested them to fix it. After some back and forth, he finally agreed for me to bring the car back for re-inspection, but they asked me to wait for 10 days. Given that the mistake was due to Safelite's installation error, it's frustrating to have to wait another 10 days for them to fix their own error. Moreover, they asked for full payment on 8/11 before rectifying their mistake. There's a forecast for heavy rain in the next ten days. I shouldn't have to drive around with duct tape on my new car's windshield, hoping that the electronics don't get damaged if rain enters the car. Had I known about Safelite's approach, I would have preferred to keep the original cracked windshield. My car would have been better off without Safelite touching it. Furthermore, they didn't even bother cleaning the windshield before returning the car, adding to the overall disappointment in their work.

    Start of crack

    I wanted to update this review since safelite responded to it saying they wanted to discuss matters. I did. Contacted them, gave them my email, set up 2 phone calls for both associates to lazily tell me the exact same thing the person who told me the warranty does not cover the damage. So I went to a local replacement business and they took care of me for less than half of what safelite charged me. Its been some time since the replacement and the new windshield holds up. Lesson: dont trust safelite, go to your local bizz.

    Storefront
    Nelson B.

    I recently had a bunch of rocks that cracked my windshield and needed to get it replaced. My auto insurance company schedule me here and I'm glad they did! My appointment was for 7am and I was out at 8am. They were quick, efficient and very professional. I would recommend people to this location of Safelite.

    They didn't bother to clean this glass up.

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    Thank you, Barbara! A happy customer is always our goal!

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    5 years ago

    fabulous service experience... would highly recommend. Very professional, instructional, and courteous!

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    Wonderful! We always appreciate hearing from a satisfied customer!

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    Ask the Community - Safelite AutoGlass

    Does this business install rear cameras?

    Hi Rolando, thank you for thinking of us. Installing cameras is not a service that we offer.

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    Safelite AutoGlass - windshieldinstallrepair - Updated July 2026

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