I was paying out of pocket for a new front windshield, so I emailed several companies looking for…read morethe best price. Auto Glass Now was the first company to actually call me back, answer my questions, and get me scheduled. I did receive a lower quote from another company, but Auto Glass Now matched the price without any hassle, which I really appreciated. The whole process was incredibly easy. I dropped off my car, and when the work was finished, they simply texted me that it was ready for pickup. I loved how they took all the guesswork out of the process. Great communication, competitive pricing, and excellent customer service. I'd definitely recommend them!

I have had a windshield replace here before. My truck was broken into last night so I called to…read moresee if they could get me in today. The nice lady at the desk said they could have the glass in about an hour. I drove to the location, had to wait about 10 minutes until they moved my truck in to replace the window. I was leaving their location in 20 minutes. I ask a few questions of the tech (his name is Tee) he explain what they had to do, then I was done. Great place for repairs.

I'm not one to write reviews for the most part. But this business is doing everything they should…read morebe and more. Friendly. Professional. Fast.

Brought in my truck to get the back window replaced. The back window looks great, but my running…read moreboards on my passenger side they stood on for some reason. Granted they wasn't very secure on there anyways. But I went there to get something to replaced and left with another problem to fix. They took no responsibility for breaking anything, but it has never been an issue before. Now I'm driving around with a running board in the back of my truck.

I have had my car fixed at this shop multiple times and they always do such a wonderful job! They…read morealways have it done in a timely manner and always make sure that everything is fixed and working properly! They are great!

Disappointed with Rife's of Grandview after having great experiences at their Westerville location…read more My main issue is that they entered my visit into CARFAX despite only providing an estimate for minor cosmetic work that I declined. I ended up fixing the issue myself with touch-up paint for a fraction of their quote. Now I have an unnecessary CARFAX entry that could affect my vehicle's resale value. I find it inappropriate to report declined estimates to CARFAX, as it implies work was actually performed. As a side note, I was also concerned about their privacy practices. While waiting in the lobby, I witnessed an estimator having multiple speakerphone conversations with clients, broadcasting personal details to everyone in the reception area. The clients clearly had no idea their conversations were being shared with other customers. While I've had positive experiences with Rife's Westerville location in the past, I cannot recommend the Grandview location based on these practices.

Fast and excellent service. I was receiving updates during time of repair. Easy estimateread more

Working with the estimator at the north westerville location was a total fiasco. I'm not going to…read moremention his name publicly, but if he is going to be the face of the company and primary communicator than he needs to go through more extensive customer service and general business training.

Did great body work on my 2025 F150 following a fender bender. Customer service was excellent as…read morewell. Thank You!

I can't recommend Fine Line Auto on North High Street in Clintonville enough! After my beloved…read moreconversion van was stolen and involved in a hit-skip accident, the insurance company deemed it totaled. I was heartbroken -- I'd only had one season of adventures in it, and it had a unique custom package that meant a lot to me. Rather than replace it, I made the decision to restore it, and I'm so glad I did. Bill at Fine Line was initially surprised by my choice, but he was incredibly thorough in explaining the repairs and costs up front. Once he understood how much the van meant to me, he was fully on board and handled the project with care and respect. He kept me updated throughout the process and made sure to get my approval on a few adjustments along the way. Shushana was always so friendly and welcoming every time I stopped in (and I'll admit, I stopped by several times!). She ensured I had all the paperwork I needed for my final state inspection, which the van passed with flying colors! A big thank you as well to the kind gentleman who helped me when I came in to clear out the camping gear that had been destroyed -- your help meant more than you know. Yes, it took some time -- older parts aren't easy to come by, and a few features needed tweaking -- but the end result was absolutely worth it. The van looks and runs beautifully, and I already took it out for a camping trip right after the repairs were done. I couldn't be happier! Fine Line Auto truly went above and beyond -- professional, respectful, and genuinely kind people. Highly recommend!

Holden and Justin were fantastic! They did a superior job on my car!…read moreSev is a top notch customer servicev rep, she was in contact with me to update me on each process my car was in from day one! I would highly recommend Caliber Collision!

Good communication and great service. On time and works fast. No issues with the new windshield…read more The tech was very friendly and customer service oriented. My experience with Glass America was better than with Safelight. Highly recommended.

Fantastic repair shop with top notch service. When our White Lexus Convertible was broken into and…read morevandalized, we checked the reviews of dozens of repair shops and this was the one with the best reviews. They more than lived up to their excellent reviews and reputation, the car came back looking new and they handled everything with the insurance company and made sure everything that was needed to be fixed was fixed which saved us a ton of headache. Extremely satisfied with the service they provided, and definitely a rank above any other body shop I have ever dealt with in my life.

Fine Line Auto on Olentangy River Road does excellent work. They made the process of working with…read morethe insurance company simple and kept us notified on the progress every step of the way. When we picked up our car it was perfecetly clean inside and out... much cleaner than it was when I dropped it off!

Meticulously worked to fix my windshield. Took great care to make sure the work was completed…read morecorrectly. Didn't hurry, just to get it done.

Quick reply. Excellent customer service. Competitive price. Next day service at my location. Great…read morecommunication day of the service. Stands behind the work and went above and beyond. High quality service and explanation of the repair.