Safelite AutoGlass to the rescue to replace my front windshield! Those pesky flying rocks got me. I had a crack that started on the lower passenger side that was trying to become a spider web up and across the middle of the windshield to reach the driver's side. Scheduling my appointment was easy by calling their toll free number. I was able to schedule my replacement for the very next morning as the first appointment of the day. Renee took good care of me in the waiting area. Ryan was the tech that got me squared away with a new windshield, wiper blades and a cabin filter! Safelite repair, Safelite replace! (100 percent worth the value!) read more

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Speedy on-site service, knowledgeable staff, perfect results! The installer quickly identified all of the stone chips & filled them so we'll you wouldn't know they were there. Highly recommend! read more

My Subaru needed a window shield replacement. The staff was very friendly and efficient, and the replacement went without a hitch. I highly recommend using Safelite AutoGlass. read more

I had my windshield repaired at the Safelite location in Southfield on January 18, 2024 and from the day I stepped into the office to schedule my service until it was completed the staff at the location were friendly, professional and my windshield was repaired very quickly. I was asked when scheduling my vehicle if my car had collision warning or lane departure (ADAS); which it does. This increased the cost of the repair as the windshield would need to be recalibrated. However, after doing some additional research I found out that some auto replacement dealers do not perform this function and some customers have found this out after-the-fact. So I was very pleased that this was done as this was one of the important features for which I purchased my vehicle and I would have been upset had it not worked later. Additionally, I was told my car could take 2-3 hours to repair. I opted to wait in their reception area (which was very clean with tables and chairs, and free bottles of water and coffee and cream). My car was done in exactly 2 hours. My service tech was also very friendly and advised me not to remove the tape for 24 hours or have my car washed for 48 hours. I noticed when I got back in my vehicle he had also re-attached my oil change sticker from my dealer. A small but much appreciated gesture. Again, I can't say how pleased I am with my experience at Safelite. Prompt and polite service in a very clean and pleasant environment. read more

I can't say enough good things about the whole experience. I called the 800 number my insurance company told me to contact for Auto Glass claims. The operator was efficient and courteous and lined up an appointment for me in minutes with this location. (Two other closer locations could not schedule an appointment for at least a week out). Once the appointment was scheduled, I received both a text and email confirming my appointment. I received texts every step of the way, including confirmation on the morning of the appointment, when the work actually started on the car, and when it was completed. Checkout was fast for paying my insurance deductible. One minor thing that could be improved was charging with a credit card. The receptionist had to type my credit card info by hand into the computer screen. A Point-of-sale terminal terminal would have been easier and far more secure (I tend to like to use ApplePay for its superior security and speedy checkout). All of the work, including installation of the windshield and camera calibration was completed exactly when they said it would. They even moved my parks stickers (metro parks and Oakland County Parks) from the old windshield to the new one). The facility was very clean and comfortable, with free water, coffee and snacks. There were numerous tables available to work from if you need to stay. Highly recommend Safelite and this facility in particular. The Public internet was the fastest public internet I have ever seen (I observed 500MB down/ 350MB up from my phone) read more

This company was great to me yesterday. My back window was blown out on Tuesday night by someone backing it into a 2x4 accidently. Safelite came out the very next day and fixed it in my driveway. Jeremy was my service tech and he was great. read more

Wonderful service! Replaced windshield in a timely manner and my van was vacuumed and front dash was cleaned. Thank you!