This was my first time using SAFELITE. I needed a new window installed in the back of my Toyota rav. This occurred at the time of a long stretch of frigid weather. Mokrane showed up at my home. He was very professional with a kind demeanor. He told me that I should have the work done at the Willie grove shop because my garage temp was too cold to dry the glue. I agreed and after that, everything went like clockwork. I was in and out in less than 90 minutes. It was a job well done and greatly appreciated. The waiting room was fine. Next time, I will go directly to the shop. read more

Safelite Technicians Beware This goes out to anyone who drives Armada's from 2018 to 2024 and anyone who drives Infinity trucks with the same parts as the Armada trucks in that same year. Please pay close attention!!!! This will happen to you if you're not watching the technician or get distracted by your phone etc. especially when watching the technician removing your windshield & window moldings from your truck. Also watching the technician replacing all of your moldings back onto your windshield when reassembling back onto your truck. I had my windshield replaced by a Safelite Technician installer in 2024. The technician failed to tell me that he had broken both my right and left side moldings that holds my windshield in place on my truck. Also the Technician did not replace the double sided automotive tape when taking off the windshield moldings. The backside of the windshield moldings there are 3 strips of double-sided automotive tape and clips that holds the windshield moldings in place on your windshield. The technician used the same old torn double-sided automotive tape on the left and on the right side windshield moldings and put them back onto the truck. The technician should've removed the torn double-sided tape from the back of the window moldings and put new double-sided tape with the clips when reinstalling the moldings back onto the truck with the windshield as it was being replaced. I will show you what these window moldings look like that I had to replace in these pictures. Both window moldings that came off were at 2 different times during the year of 2025 and the 2026 both moldings cost $500 each, Yes that's right $500 each from the dealership. Luckily, I was able to get them at a discount price because people who own body shops they get a discount with the dealerships when buying parts from a certified dealership not having to pay the full original price. I will show you the receipt that I actually paid for the moldings. Keep in mind both of the moldings came off my truck at 2 different times after Safelite did the window replacement which was in 2024. The first window molding came off some time in 2025 then 6 months later the second window molding came off on 6/22/2026. If you hear any kind of vibrations on your windshield in the front that means those moldings were not replaced and put back properly with new double-sided tape. which I did not know because this was the first time of me hearing this rattling vibration. By the time it happened the window molding and the silver trimming at the top of my windshield flew off my truck on the highway in 2025. The second time it happened was on Monday 6/22/2026 on my way to work and luckily I saw it happening. This time it was on my left side so I hurried up and pulled over and caught it in time and took it off the side of my window before it flew off into the highway When I went to look at the window molding, I noticed how there were clips that were broken and the double-sided tape that was torn from when the technician removed them the first time. This is why I say that the double sided tape should've been removed and replaced with new double-sided automotive tape along with the original clips that came with the truck which they shouldn't be broken if the technician is using the proper tools to remove the left, and right side window moldings and clips. I know this was a lengthy message, but I needed to get my point across so you folks who get a windshield replacement don't have the same problem I went through and get stuck with paying an expensive bill for windshield moldings. All because of a technician who wasn't honest and fail to tell you when they break something and take ownership of it. read more

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I went here yesterday with a small chip in my windshield (drivers side) that I was afraid wouldn't pass my annual inspection. My insurance covered the entire appointment and the work was done in literally 30 min. The woman at the front desk was also as sweet as can be and made the process super easy and quick. read more

They never bothered showing up. Took the day off and the jerk never even showed! No excuse.

The day I was supposed to leave for vacation, my back window shattered. My insurance suggested Safelite, so I called them. They came the next morning, but the glass was the wrong size. They promised to be back the next morning, and again, the glass was incorrect. I told them to just tape up the hole and make it safe to drive so that I could get to my mountain vacation. The day after I returned, they came back and finally replaced the window with no problem. The 3 different technicians (Lawrence, Richard and Mokrane) that came were all very nice and respectful, even though I was not the nicest person to deal with. read more

If you must get your winshield fixed by this company because your insurance company is partnered with them, at least request another location. If you don't care about customer service, are impervious to dishonest sales practices, or are capable of processing being told that a quarter-sized, spidered, rock chip in your direct eyeline of your msrp $50,445 vehicle is technically considered fixed, I highly recommend this location! read more

I am so satisfied with the service I received yesterday at this location! I knocked my rearview mirror off and obviously needed it put back on. My service tech was VERY thorough in not only explaining what he had to do, but also went the extra mile with cleaning the windshield both inside and out, my side windows and the side view mirrors. Awesome! read more

Great job on new windshield. Very fast turnaround too. So far 100% satisfied. Lots of timely text communications, everything electronic, no paper whatsoever. read more