I have lived in Dixon since 2001. Safeway has always been my go-to grocery store. I love going in and knowing the cashiers and seeing friends while I'm shopping. The cashiers are always friendly and attentive to me. Even though it is part of a corporation, there is still the small town-feel to the store. While I don't often buy groceries at full price here, their sale prices are worth not driving across town to Walmart. read more

Customer Complaint If I could give zero stars, I would. Let me just say, I came in to buy balloons for my son and pick up a cake. I paid $75 for the balloons, then went to pick up the cake. When I came back, the employee told me I still needed to pay. I checked my account, and the money had already been taken out. The manager came over and said there was an issue with Apple Pay and that they would refund the money. Refund me the money? So I left with no balloons, no cake, and no certainty that I would actually get my money back. What a joke. I will definitely think twice before coming back. You have terrible customer service and employees who clearly need better training. It's not about the money but how you made me feel. read more

I ordered 5 bags of Fresh Pet cat food for my picky eater that will not eat canned wet food. I had a virus and could not get out of town to shop. I looked online and ordered from Safeway in Dixon, Ca. My cat absolutely wasn't eating it. Every morning I would find dried up uneaten food. I discovered the food was spoiled. I threw the remaining bags away. I called Dixon Safeway only to be told I had to call Corporate. They told me Zi would be refunded the $64.00 I spent, that never happened I was told the second time by , Corporate to contact the local Safeway I've never heard back from them. They essentially stole ,$64.00 and sold me spoiled food. What if my cat had gotten sick,,? What has happened to customer service? I don't shop there, I live in Winters and do not go to Dixon. At this point , I furious with Safeway, Corporate and Fresh Pet for not making this good. I loved the convenience of ordering online, but I won't do this again.. read more

The staff in this store is SO friendly. Special shout out to Alicia in the Starbucks kiosk, ans Kellie. They made my day.

Been shopping here for 25+years1! Love the staff, managers, specials and coupons. The District manager, Heidi, Michelle, Janet then also Roberta, best and Lilli. read more

They need work on food safety every time I go to deli to get sandwiches they never change their gloves. They use same gloves to make sandwiches even watching them grabbing stuff out of freezer, moving boxes, or utensils. They grab the meat and and sticking their hand and veggies with same gloves they don't put on a pair new ones read more

Wow and beautiful! The staff at Safeway Bakery-Dixon put all their heart into making my mom in laws 80 birthday cake. I took them and image and asked for pastel pink colors. Their skill and efforts really came through. Thank You to all the Bakers! read more

Safeway - Birthday Cake - Grocery Near Me - Dixon, California

I love shopping at Safeway but I will NEVER order home delivery again. They have no control over their delivery service. I placed an order to be delivered between 3pm and 5pm. My order was ready before 3pm. The time is 4:18pm and I'm still waiting for the driver to come to Safeway so my order can be delivered. My order finally arrived at 4:50pm. Not Good Safeway!!! read more

Safeway - Order delivery wait - Grocery Near Me - Dixon, California

I have lived in Dixon, CA and shopped at Safeway for over twenty years. So, you can imagine my joy and relief for their new delivery service. But, there is a problem escalating with the Shoppers /Packers for online orders checking for quality control. For example, I have received rotten cantaloupe, expired cream, and just yesterday's delivery arrived with expired and molded cheese. I order groceries to be delivered to my house frequently, and more than once, I have experienced either expired, molded, and rotten items. I have limited mobility and really enjoy the new delivery service. So, please make sure the people shopping/packing the groceries pay better attention to the freshness of the food being delivered. read more

Is this the most filthy Safeway in California? Right next to the bakery and pharmacy are the two restrooms. I shop here about 2-3 times a month (I've stopped now). The bathrooms are always the worst with no care or cleaning. Safeway overall isn't a quality market chain. Poorly managed and intentionally overcharging its customer base but the restrooms are inexcusable next to food and medicine. Foods such as diary are often EXPIRED per dates and not rotated. Nugget Markets and Whole Foods can run circles around a Safeway. Photos attached of the Dixon, CA Safeway / Pitt School road exit off Hwy-80. read more

Safeway - Grocery Near Me - Dixon, California

*** This is more of a tip than a review*** I live by the Mayfair fairgrounds/ Dixon HS so I'm not too far from Safeway. I went to pick up my cake which was ready and sitting out on the baking rack, waiting to be boxed. If you order a buttercream frosted cake and the weather is above 80*, bring a cooler or something to put the cake in on the ride home because blasting A/C and pointing all vents towards the passenger seat will not help. Unfortunately, the $27.99 cake did not survive the 10 minute ride home. I decided to "just go with it" because what else could I have done at this point? Would refrigerating it have let the frosting stiffen up more before pick up? Maybe. The cake was beautiful when I initially saw it. Although the cake wasn't aesthetically pleasing after the ride home, the taste was still on point. Overall, the store is clean and the customer service has been professional. There's barely any fresh seafood in the meat department- most of the seafood can be found in the freezer section. Sometimes, stock can be hit or miss but I consider that more of a supply chain / availability issue. read more

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Great store to finds what you need. We shop here on a limited basis and use the app to find deals. If we did not be points then we would not shop here. read more

Went here to get a bouquet. Picked some flowers off the shelf thinking that would be an easier way to describe what I wanted. Asked the florist to put the flowers together with some baby's breath as one bigger bouquet. She got out a calculator and started adding up the prices of the individual flowers I had picked out ($30), then said she "thinks" she's "supposed to double it for the labor" and "it's also extra for baby's breath but I don't know how much." So she guessed she could put together $30 worth of flowers for me for about $70. What??? Super dishonest, rude, and unhelpful. For the last couple years, I've had issues with advertised discounts not working at the register and many of the cashiers treat me like it's my fault when I bring up discrepancies and ask them to be corrected. read more

I stopped by the Safeway because I had to charge my Tesla and we're moving across the state. Once I walk through Safeway, a cashier was really friendly as she guided me in the correct direction I needed to go after that the kids and I grabbed a snack to eat as we continue our Road trip. At self check out a cashier named Stuart was very kind and generous, and his customer service was on point. I felt bad because I was in a hurry and he was trying to do a price match because I saw a different price and I only had a certain amount at that point to have spent on the kids, but instead of price matching he ended up paying for our snacks and I just really want to give a shout out to him. Thank you again for your customer service. read more

I went in to Safeway to buy flowers for my mom to take to VA cemetery as I have done many times before. I usually spend about 17-20$ for bouquet. There were no signs posted with the cost of the bouquet and I assumed it would be appx. the same. I went to check out and was shocked to see it cost 48.00$ I went back to floral department because I was sure that was wrong. There were 3 people working only one who was doing and they said price was right and they were too busy to post price. I had already had stems trimmed so I could not get a refund. I was livid!!! Buyer beware! Do not buy their flowers unless you want to spend a lot for grocery store flowers! read more

Constantly out of popular items. Personnel does not care. Never enough cashiers. Worst management ever. I recommend going out of town to a different store, or even walmart has better standards. Get it together Dixon Safeway! read more

Very disappointed I went for Father's Day balloon and treats there was like two cakes and 5 flower bouquets nothing special for dad's very sad to see no fuss for all our great dads out there read more

This review is for the incompetent management, not the store itself. I've been to this store many times and had no issues until now, thus an extra star. On Tuesday 4/25/2023 I put $20 into the CA Lottery Machine located at this store. First I pressed the $5 Poker scratcher on the touch screen, but the ticket did not come out. Figured these tickets were sold out, so I pressed another $5 scratcher and nothing came out again. Thinking that the third time was the charm, I pressed for a different ticket and got one $5 scratcher. Assuming I still have $15 left, I tried going for a different scratcher, only to be notified I have only $5 left. So in case you are not following; I was charged for the tickets I did not get. At that point, I went to the register and asked someone to come help with the machine malfunction. A younger gentleman came out a few minutes later and had a hard time understanding what I was trying to explain to him. The machine charged $10 for tickets I did not get. It should really not be hard to comprehend. He kept on telling me how I only have $5 left and that's all he could refund. Finally, after explaining for 5th time, he seemed to get it and said he would talk to someone and told me to wait there by the machine. 15 minutes (!) later, he comes out with someone (who I presume would be his supervisor) and they both start explaining that I only have $5 left and that they will give me back $5, but a person who handles the lottery is not there and how she will call me the next day. They asked me to write my name and number on Post-It (LOL), and Shanice (sorry if I didn't get the name right) will call me on Wednesday. Reluctantly, I took my $5 leftover and gave them the benefit of the doubt. 5 days later, no one reached out-as suspected. Since neither of the two staff I dealt with left me their contact info or gave their names, there is no one I can turn to. The Safeway website does not list the store manager's email or phone number. I hate leaving bad reviews for local businesses, but this one left a bitter taste in my mouth. It is obvious that the customer does not come first here and the staff is in need of some serious training on how to handle situations like these. I will not go broke because of lost $10, but I will surely be more careful when using automated systems at this store from now on. read more

Stopped by to pick up a few things. Cashier completely ignored me even after I directly asked her a question. Another employee, who I believed to be a manager was at the cashier stand and also refused to acknowledge my question which was "are you open?" It was very strange. Got better customer service from the self checkout. read more

No longer open 24 hours. That's fine- I'm usually not looking to go grocery shopping then. Mighty convenient having a gas station attached, even though that's a separate Yelp listing. If you absolutely need something between the hours of 12am and 4am, head over to the 24 hour open Walmart. read more

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Anything perishable YOU NEED TO CHECK THE DATES ON! If it's refrigerated CHECK THE DATES! Bread CHECK THE DATES! This Safeway will sell items past the posted "Best by" or "Use by" dates. read more

I love the personnel at this Safeway. They are always so friendly and helpful. Overall, the quality of the merchandise and selection is good. I want to give a head up to folks about the meat department, though. Take a look t this tri-tip. Hidden beneath the lovely red meat displayed under the cellophane was a whopping chunk of fat! This was an out and out ripoff, in my opinion. I don't buy red meat that often, but I will definitely be wary next time I buy it at this Safeway. read more

Safeway - This tri-tip from the meat department at Dixon Safeway was one-third fat! The rest of the store is great, but meat buyer, beware. - Grocery Near Me - Dixon, California

People here are genuinely nice and the bathrooms are super clean! Per usual, this Safeway also partners with Wells Fargo for your banking needs. I like how people are working hard to keep this place tidy. But if there's nothing left to do - don't feel pressured to "pretend" to work. Breaks are necessary for efficiency. read more

I have to share how disappointed I was with my experience at Safeway today. During checkout I asked the cashier if I could speak with someone regarding all the buy 2 get 3 free type of "deals", as I find it frustrating having to spend more to save money, and find places to store it all in my home. Heidi, the front end manager, was my cashier. She told me there was nothing she could do. I told her I understand, and still wanted to know who I could talk to. Heidi told me to call the customer service number on the bottom of the receipt. The more we talk, the louder she gets. We get to the point where I punch in my phone number and pay, and there is a survey on the screen. I give it a zero, as I honestly cannot recommend anyone shop at this store. Heidi then proceeds to announce to everyone that I gave a zero and that will bring down the stores score and affect everyone. As I was leaving she said, maybe next time I can make you happy and give you some better prices. I don't understand how asking a simple and fair question can get such an unkind and uncaring response from a customer service lead. I don't expect anyone to be treated with such rudeness and certainly won't let this go without letting people know how poorly the staff treat their customers! read more

I have shopped at Dixon Ca Safeway for 40 years. I will say that I have never met a bad employee! I would like to say tho that one of the newer young ladies is especially good. She is extremely pleasant and helpful and polite. I rarely do something like this but she has helped me now half a dozen times Her name is Yasmin. not sure of her last. Anyway... I felt I owed her looking up how to do a review and point out how good of an employee she is. read more

I just tried to buy a 16 piece fried chicken. After waiting 5 minutes, (one person was getting a sandwich) a woman finally came out of the back to "help" me. She said there wasn't enough. I asked what that means. She ignored me and proceeded to add roasted chicken to the bucket. Then she put 8 pieces of thighs and no breasts in the bucket. I told her of her mistake. She said there weren't any breast despite there clearly being at least 6 right in front of me next to the glass. She insisted those were thighs despite them being twice the size of the thighs she put in the bucket. I told her to forget it and left the store without doing the other shopping I planned. Why would I pay more at Safeway to be treated like crap by their employees? Now I understand why this Safeway always looks empty. I'm going to Walmart. read more

Why does it take so long to get a deli sandwich? And why do the employees act like they hate their jobs so much? Lastly, why is a sandwich $20?!? read more

Absolutely filthy bathrooms.I'm not sure why Safeway stores in so much trouble keeping their bathrooms clean. Keep in mind, this bathroom is the place where employees both use the bathroom and wash their hands.if the bathroom is this filthy, what must other behind-the-scenes locations look like in this grocery store. read more

I'm only complaining about the lack of customer service I received from a cashier named Kira that checked me out today when I visited the store. When it was my turn for Kira to ring me out, she didn't greet me and she didn't seem very friendly. The young lady that bagged my groceries was very friendly and I only wish I could have gotten her name to say thank you. When Kira completed my transaction, I thanked her and the nice young lady for for the service given and Kira said nothing to me yet again but the young lady thanked me and wished me a happy weekend. As I was walking away, I heard Kira speak and say hello to the customer behind me. I've been coming to this Safeway for over 20 years and have always felt welcomed. read more

I had the worse checker, Melissa, today that I have ever dealt with at Safeway. She was so busy talking to her co-workers that she never acknowledged me or spoke to me. She bagged my groceries, left them on the counter and walked away to talk to her co-workers. Is this the way Safeway is training their checkers to treat their customers? read more

It's a fine supermarket. Stupid gas station is usually closed. I don't live in Dixon, i time the stop. Close the gas station permanently or keep it open by but the mystery status is annoying. read more

A great place to have curbside pickup if you want expired food. A recent order had not one but two items that had expired. One that day and one that was over a week old. Trying to reach a human that gives a @#%@ about the quality of their customer service is another not fun experience. I won't use their pickup again, if you shop in person at least you could see if it's expired. Better choice drive to a Nugget Market that has good service, good quality and is local. read more

I've complained about this deli before because of the way one of the employees treated us. This one is because I can't believe that this rude,rude lady still works here!! Luckily for my husband and I we had one of the younger kids helping us but while waiting for our lunch meat one poor lady got treated so rudely by the older short lady!! The rude one had just gotten off work and was standing outside the deli near us and a lady walked up to her and asked " do you have this " and the rude one didn't even look at her and said very rudely " I'm off". The lady asked " I just want to know, before being cut off in the middle of her question with "I said I'm off. The 3rd time the lady said " look, I just have a question and the rude employee once again barked out " I'm off" and then barked out "give me my chicken to the kids behind the counter!! My husband and I were shocked by how rude she was to this lady!! After getting her previously packaged chicken she left and the nice male kid behind the counter answered the lady's question. I'm sorry but this rude lady need not be working with the public!! I have never seen anything like it in my life, she obviously hates her job and people and is like a cancer in your deli!!! read more

This is a nice store. Good selection and good prices. If you are local and join, there are a lot of bargains to be had. Pleasant shopping experience with friendly and helpful people. Good deli and bakery and wide choices in produce. Conveniently located for the community and in a small strip mall with other useful businesses. I like it very much. One last thing, you should disregard my earlier review, in which I was critical and impatient. The review is not fair to the store or the staff. read more

Never ordering a sandwich from safeway deli again. Always slow when I go there and this was the worst ever. read more

Safeway - Their signature turkey sandwich for $8.99 - Grocery Near Me - Dixon, California

Employees here are what keep us coming back. They have been here for years and are very friendly and always helpful. Always go above and beyond. Good location not too far from home. Good place to stock up on essentials. Great florist, deli, and bakery. We like smaller market shopping experience that you get here. read more

Busy, crowded, bad service. I would not recommend this grocery store. I was so happy to make my purchase and leave. Waited in line 15 deep for the 'quick check' lane with my five items. Argh. read more

This review is strictly for the Deli department. I have been going to this grocery store since 2017, the staff has been great but the deli staff. First, it was one lady who would ignore you for a good 10-20 mins. before helping, I figured it was because she was short-staffed. After my other encounters and listening to my mother's encounters and now seeing from my own eyes I see that the older ladies in the deli have a problem with colored people. They are unprofessional and rude and Safeway should be ashamed to have such disrespectful people on their team. read more

This is my go to store. The staff knows me by name and are always very helpful. The prices have gone up, but that is every where. The food is good, always fresh. read more

I've written two yelp reviews in my life. Only when I'm disappointed beyond words. I literally just got a sandwich there ... 1) I cannot believe how long it takes them to greet the customer and to make a damn sandwich. 2) the sandwich was so sloppily put together ...it shows extreme lack of care. Maybe this place needs new management? When I went to eat the sandwich ... she had drowned it in mayo and didn't bother to wrap in clean paper so mayo was smeared across the whole outer part of the sandwich when she rolled it up. Train your deli people again ! read more