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    Safeway

    2.3 (163 reviews)
    ModerateGrocery
    Open 5:00 am - 1:00 AM (Next day)

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    9 years ago

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    Review Highlights - Safeway

    The customer service from the gentleman at the 15 item or less line, the very first line on Saturday May 12th 2018 around 12pm was so helpful and kind!

    Mentioned in 3 reviews

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    Asian Mart

    Asian Mart

    4.4
    (98 reviews)
    4.8 mi
    $$

    !!! Don't leave here without an ube pao (ube siopao)! Got one on a whim after the cashier lady…read moreasked me if I wanted anything in the warmer right next to her. Super pillowy steamed bun with ube halaya/jam in the center! Great cozy snack. I also tried the chicken asado one; eh, it was alright as the chicken filling was a little too gloopy for my liking. Anyway, yes this mart is ***fantastic*** if you're looking for hard-to-find Asian food goodies. This mart advertises the ability of customers to request specific items to be sold here, and the owners evidently are receptive to such requests (I mean, there's a freezer corner just dedicated to fruit-shaped ice cream lol). Also, I appreciate that interior-wise it's just an old-school bodega-style mart lol nothing overly trendy like j-pop/k-pop blaring in the store. Good shopping experience for me. :p No fuss with lot parking at all when I visited on an early afternoon Sunday.

    The store itself is really cool, but the customer service is seriously lacking. I've visited 4…read moretimes now, and every single experience has involved poor customer service -- even after spending over $500 in the store. Most recently, we had a 10% off coupon that stated in large writing it expired in 7 days, only to be told there was a different expiration date hidden in much smaller print. We were only a few hours past the cutoff, and instead of offering any understanding or trying to help, the staff argued about it. Most companies with decent customer service would honor something like that. As someone with 15+ years in customer service, it's disappointing to see an establishment with so much potential fall so short in this area. The staff comes across as cold, monotone, and uninterested in helping customers. To make matters worse, there seems to be little to no manager or lead support available to assist with bigger issues. Unfortunately, the customer service here has been a zero every time I've visited.

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    Safeway - grocery - Updated June 2026

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