My doctor Kato of Femme Clinique specified Prime pharmacy for my medication.When I called the…read morepharmacy to make sure I was coming to the right location they patiently gave me the freeway exit and directions to the pharmacy. Danny welcomed me and when I told him this was my first time with this medication he showed me the measured applicator and gave clear directions on how to best apply it. This doctor and pharmacy are CLEARLY a cut above. Calm, reassuring. Knowledgeable. Marlena H

Information shared and customer service were exceptional. Recommend this to anyone needed…read morecompounded medications.

The service I received at the Pharmacy for a FLU shot today was good. There were a long line at the…read moreVaccine area and the Pharmacy too.

The woman at the pharmacy with NO BOTTOM TEETH told me my son's antibiotics were not available and…read moremy insurance was canceled. Neither are true I'm assuming she just didn't want to work... I asked to speak to a manager or someone who could help with the insurance confusion and the toothless lady pretended to walk away and come back and mocked me when I was being polite and said "I'm the manager" with a grin like she really stuck it to me - customer service didn't exist. She then said "I don't know what to tell you." And walked away without helping me any further. Stood there shocked and someone else in line said that this location always sucks and I should just try Freddy's across the street. The pharmacy toothless woman should be ashamed of herself.

This is the worst pharmacy in the country! I had been a CVS customer for over 20 years living in…read moreanother state so naturally I had my prescriptions filled near my home once I moved to Washington State! I don't see how they stay open. Most recently their incompetence put my health at risk in filling a prescription. After that I transferred every prescription to another pharmacy. Customer loyalty isn't worth my life.

I'm not impressed with CVS at all. Whenever I call in a prescription to be refilled, I get a…read morerecorded message letting me know it's on hold waiting for me. Obviously, I know this because I called it in. Secondly, it borders on harassment when I get a recorded message EVERY DAY until I pick up my prescription. Can we say overkill? it's ridiculous. Plus, there has been once when I called in a prescription (two days in advance) and when I went in to pick it up, all I get is a blank look and the person telling me, "We never received a phone call to get that prescription refilled." Bullshit. I always call in my prescriptions at least 2 days in advance. Sometimes 3 when they need a doctor's authorization. I told the person that I need it right now. I'm not leaving without it. Today, I picked up 2 prescriptions. I complained, once again about the recorded messages. I've called in twice before complaining about this. But apparently, they don't listen. So, when I told the lady this, all I get as an answer is, "well, we don't have any control over that". Once again, I call bullshit. So, because of this, I plan on taking my business elsewhere. Then I won't have to deal with ineptness and the constant recorded message about picking up my prescriptions every day.

I was on hold for 20 minutes until the system hung up on me. Drove down to the store while on hold,…read morearrived and there was no line, no phones ringing, just silence. I asked if they were having trouble with their phones. The woman just looked at me. I feel like if you don't know there is a problem with receiving calls, you should be informed especially with this type of business. Instead she took me aside and gave me to the pharmacist. This was who I needed so I asked my question about a medication availability. She said they didn't have the liquid. I asked about tablets. She told me I needed to wait for her to give someone a vaccination. Ok, I get it, this live guy is waiting for his vaccine and I'm just a hospice nurse trying to find a med close by for a dying patient urgently. Could the other lady look for the tablets? Nope.

On a Tuesday I had to pick up prescriptions for my daughter, and There is a few techs here that are…read moreprobably new, and still learning I get it. But I do see them trying their best to help the customers with a smile and good attitude, so these stars are for them. However there is one tech there that just gives attitude everytime she attends me. I seen her give attitude to all 3 people she helped while I waited on line. Straight up rude and no greeting, only "What's your last name" looking like she didn't want to be there and slamming everything. Like girl, go get a different job you clearly not happy here.

This place has the absolute WORST pharmacy EVER. You are lucky if the drive through is open, and…read moreLord help you if you need to call them. They don't answer the phone. I called multiple times on more than one occasion and no one answered. When someone finally DID answer, I was thrown on hold without being given the chance to even say hello! I simply wanted to ask if they had received both of my daughter's medication orders because they texted that only one was ready. No one came back on the line for FIFTEEN MINUTES. Ridiculous service, Rite Aid. I would have expected better.

At this point is it LEGAL, to NEVER answer the phone being that it is a Pharmacy with life saving…read moremedications? How is it acceptable to literally just IGNORE the phone? I tried for 4 consecutive hours! Absolutely unacceptable and unprofessional! Sick! Avoid! I will be switching pharmacies asap! If you want a chance at life, professionalism, and your calls answered, I suggest you avoid them!!!

I have gone to many pharmacies over the years and had to move due to my insurance changing. This…read moreis the worst pharmacy I have ever been to. Ever since Dan and the young asian guy started working there the pharmacy has been horrible. First, they once gave me someone else's medication but thankfully I caught it in time. When I returned it, they treated me like I was bothering them. They didn't say thanks for driving out of my way to return it. Second, many times they will tell me a prescription is ready to pickup and when I go there it isn't ready at all. Third, they refuse to transfer prescriptions. All of the other pharmacies will transfer prescriptions, except this one because this branch decided to make up this new policy that no other Bartells follows. Dan told me to go to all of my doctors and get new prescriptions sent instead. I've called them multiple times for various reasons and every time they act like I'm disrupting them. Dan has a flat monotone voice and gives one word answers. He never tries to help me, he just pushes me off to another Bartells. The guys who answer the phone are the rudest people I have ever dealt with. When I brought up these issues to Dan about him being impolite and not doing his job, he instead called me rude. I've worked in customer service and I would never treat customers the way he does. I have to deal with this location because it's the closest one that my insurance takes but I would change immediately if Walgreens opened near me. I think this whole pharmacy needs an overhaul. Every single experience is bad and the employees don't want to do their job.

Called them multiple times and left messages trying to transfer my prescriptions once I learned…read morethey are not in network. The first time I went in there after the Bartells on 4th closed, they didn't indicate to me that they were no longer in network. He asked for my insurance card thinking it wasn't in the system but then handed it back to me because he realized I wasn't in network, but didn't tell me so I paid more than I should. I figured this all out after I got a letter a week later from my insurance company informing me. Why wouldn't he ask if I knew that to make sure? I went into the Newcastle store since it's closer to my home hoping I could get it transferred if I went into the store. They indicated that they wouldn't transfer it to theirs just to transfer it out because the store gets dinged when a prescription is transferred out. This explains why they don't call you back. I decided I don't have the time to waste on this anymore and went the easy route which is unfortunate but Amazon makes it easy. I signed up on Amazon, they initiated the transfer with CVS. CVS did not respond. Called Amazon and got a LIVE HUMAN BEING in 1 minute. They recommended contacting my physician and asking them to send the Rx to Amazon directly. This is how it went: 1. I sent a message to my provider in MyChart, 2. 10 minutes later, I got an email from Amazon indicating they received my transfer. 3. Amazon pharmacist reviewed and it was ready to order in 5 minutes. 4. I ordered. 5. My prescriptions were on my front door four hours later. This is how customer service works and why the brick and mortar will sadly be out of business and many people without jobs. They need to up their game...

The management team here at this Target (Renton) needs to be improved. Here's how and why:…read more May 27,2026. I placed my order through the Target app the night before and selected curbside pickup for today around noon. Before arriving, I properly used the app to notify the store that I was on my way, as instructed. I arrived within approximately 10 minutes and parked in the designated curbside pickup area. I then waited more than 15 minutes without any communication, update, or assistance from staff. During this time, I observed numerous other vehicles arrive after me, receive their orders, and leave, while my order was completely ignored. Concerned that there may have been an issue, I called the store for assistance. Unfortunately, the employee who answered the phone was dismissive, rude, and unprofessional. Instead of apologizing, checking the status of my order, or attempting to help, he responded with: "Why don't you just go inside and get your stuff?" That response completely defeats the purpose of offering curbside pickup and reflects extremely poor customer service. At no point did anyone acknowledge the delay, provide an explanation, or make any effort to correct the situation. I understand that stores become busy and delays can occur. However, customers should still be treated with courtesy, professionalism, and basic respect. What made this experience especially disappointing was not just the wait itself, but the lack of accountability and the rude attitude displayed when I attempted to seek assistance. This experience left me frustrated enough to leave without receiving my order. I believe the employees responsible for curbside fulfillment and customer service at this location need better training in communication, professionalism, and customer care. * Addition Concern Regarding Incorrect Pickup Confirmation. To make matters even more concerning, after I left the store without receiving my order, I later received an email from Target at 12:11 PM indicating that my order had been marked as "picked up" at the Renton location. This information is inaccurate. I did not receive my order, nor did I authorize any individual to collect it on my behalf. I left the store dissatisfied after waiting without assistance and after experiencing unprofessional treatment from the employee with whom I spoke by phone. Receiving an incorrect pickup confirmation raises significant concerns regarding order handling, verification procedures, and accountability at this location. ** Customers should be able to rely on Target's pickup system to accurately reflect whether an order has in fact been received by the intended customer.

Service? What Service....I services myself. I went to Target to find a certain type of coffee…read more I tried calling three days in a row. Three different locations I tried calling. No one ever answered at any location, any department I decided to go to the Renton Landing since no one answered the phone. Needless to say I didn't find what I was looking for. I went to Customer Service and the Lady who helped me did tell me they are under staffed but not hiring, smh. She also found the item I was looking for and what location I could buy it at since no one answers the phone, ever. She also told me she couldn't call because they don't have direct numbers to reach other stores.

What happened? There are so many empty shelves. Regular stuff like shampoo aisles almost empty. I…read morethink they're going out of business. That's sad, they have always had a great selection of makeup, hair, medicine, toys, household stuff

They are always helpful and nice..... the store is always clean and stocked with Seattle stuffread more

I came to Walmart to pick up an order and had an uncomfortable experience. There was very limited…read moreparking, and several people who appeared to be delivery drivers gathered around my vehicle and repeatedly placed their phones on the back of my car while I was waiting. I felt uncomfortable and had to ask them to move away. Customers should be able to wait for their orders without feeling crowded or harassed. Because of this experience, I do not plan to use Walmart Pickup again.

I was asked to pick up my Granddaughters 6th Birthday Cake…read more I made sure I was extra careful. Arrived, set the cake in the kitchen with the cupcakes and proceeded to get everything else in order. To my daughters surprise she opened the cake and it split in threes. The scream she let out was horrifying. I called the bakery and I must admit the Customer Service is excellent but I told her I'm so the way in Seattle and the party already started. I asked if she could make a note of it so my daughter could be compensated

Large store staff, pharmacy well staffed. They were prepared for Rite Aid customers. Super happy,…read morein and out in less than 5 minutes. And very friendly.

Stop by when they just open the store, so it was a great shopping trip. The check out process was…read moregreat and the cashier was very helpful. Overall it was good.