Service is always great. If there is a long line someone always opens up. Con: DONT go around 5 or 6 for 1 thing. Always busy at that time. read more

Safeway - Giants rice crispy treat - Grocery Near Me - San Jose, California

This is so long over due and I know I'm wasting my time because the manager here doesn't care at all. I've talked to him in person and so has my boyfriend and all he's ever told us is "that's not my problem." Or "Well we're short staffed" I've worked retail before and that's something your NEVER EVER suppose to say to the customer. Anyways the deli here is completely awful!!!!!! We went today to get a sandwich for lunch and the lady who made our sandwiches barley understood any English, had no idea what mozzarella was (LEARN THE FOODS BEFORE MAKING A SANDWICH!!!!!) AND she was wearing gloves but her thumb tore through and never changed them. I ending up throwing my sandwich down in the store and buying a hot pocket. This place is getting more and more ridiculous! read more

Epic fail Safeway Deli!!!! There is no system in helping customers we waited behind a line where it seemed people were standing waiting to be served at the deli. Other people came out and didn't wait in line, then they got served before us. We tried to order with some lady who knew we were waiting in line, but she wanted to help someone else instead. The guy behind the counter did the same. If you are wondering why ice cream and cream cheese was left on the deli counter, that was your fault for not enforcing a system. We left your store, and went to the other down the street. read more

Was in the area and needed cash back and to my surprise, the chicken deli meat from Foster Farms were on sale for $2.99 and I'm glad I bought it because I love sandwiches.. even by itself.. I like to roll it up and dip it in either BBQ sauce, ranch, or hot sauce. This Safeway is quite organized.. much spacious than the one near my residence: Berryessa! I walked in from the Jamba Juice side (yes, there's a Jamba Juice inside), you'll be greeted w/ their deli and hot/cold lunch selections.. and the soups.. very enticing! I wanted to get a sandwich, chicken meatballs, meatloaf, macaroni and cheese, potato salad.. the works BUT being on a diet restricted me from making such purchases but kudos for Safeway in placing them where it's likely to be bought on impulse! I found what I needed w/ ease as the aisles were labeled correctly and items weren't spaced out ridiculously.. I came before noon so I did not face the crowds and the thing that I like was the self-check out.. quick in, quick out. Parking can be a pain.. McDonald's, Baskin Robbins, Panda Express, Postal Annex, Wells Fargo, some cellular phone store, and several other stores on the other side so be prepared if you plan to go during the rush. read more

If so could rate 0 I would. Safeway violated the American's with Disability Act today. I was told I could not shop at this location because I did not have a mask. I kindly let them know, I have a medical condition which protects me and I was told by several employees huddled together I was not allowed. I will be calling the Department of Justice ADA and will be report Safeway. read more

This is the most disgusting Safeway store. The mens bathroom is right behind the Deli. Not sure where the employees wash there hands but certainly not in there! It's discusting. Health dept should be called. read more

They make a lot of money and can't invest in fixing Their restrooms? Horrible restrooms. Someone please do something about this read more

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First time pickup and I got confused where to park Andrea helped me out and thank you. read more

This Safeway is my second home. I often find it a safe haven as it is familiar, with familiar faces and a path to that is well known for me as I've lived in this neighborhood almost all of my life. This Safeway is always clean and almost always fully stocked. The best thing about this Safeway is the friendly staff. Some I remember from my childhood and some have become constants my adult life. It's a great feeling walking in on any day and anytime and seeing the same smiling faces that you do for years. read more

One of the worse safeway location I have ever shopped at. I placed an order and they confirmed my order and canceled it without any notice to customer. I have been waiting for hour and only know about my order status when I call them. All they said is they cant fill my order and my order never come to their desk but they know what are the items in my irder. Doesnt make sense at all. The supervise or manager on 7/6/3020 at 7pm is such a mean lady. All she said is she doesnt have item, she got many custoner who had the same issue like me. Nothing she or her store can do, and try to cut off my phone. All she does is telling me to call back to talk to general manager another day and hung up my phone. Thanks Safeway for such a terrible customer service during covid pandemic read more

Grocery shopping is very good: 4 stars. We love bakery section with friendly and helpful staff: 5 stars. Pharmacy ? Not my favorite ! One day, I dropped off prescription. Only 1 pharmacist, no clerk, no pharm tech. Pharmacy manager was on duty, not friendly at all, so rude, tried to put the socks in my mouth even my question not yet complete Rating 2 stars only for Pharmacy service. read more

I am not sure why I continue to shpp the meat department at this store. Constantly disappointed in the meat I purchase. Months ago, I see managers specials for a large percentage off. Those items are usually discolored meats and look extremely old and dark brown. Well, last week I went shopping for several family members visiting for a not so happy time in our lives. I am not much of a shopper but I do not appreciate being duped on my purchase. I purchased a two piece tri-tip packed as MAX VALUE OR MAX PACK. The price was an unbelievable price of $2.99. The items packaged weight was approximately 8.5 lbs. and the cost $24.94. The sad part is that from the outside of the package you could barely see any fat. It looked very lean for a marbled piece of meat. The following day I was prepping this meat for cooking and was very disappointed to find a 3/4" think layer of fat over the entire underside of both pieces of meat. In many past purchases from other stores I am used to seeing a 1/4" -3/8" fat layer on a small portion of the backside but not on all of it. After cutting off the fat, I weighed it. It was 3.5 lbs of fat. So I paid $2.99 for 3.5 lbs of fat? That's $10.50 for fat! So not fair. If their was a sticker on it that stated that it contained a large layer of fat, I would be okay with it. Sorry I don't have photos but you would have been amazed by the large pile of fat. read more

I don't know how the store manager and assistant store manager keeps their jobs. Crates and electric pallet jacks all over the floors. I asked 3 employees for help and was sent to opposite ends of the store for the same product and it still wasn't there. The assistant store manager was rude and condescending, like he always is. This company has done nothing but take a nose dive the past 10years when it comes to customer service. read more

waiting soooo long in every line and even when i left two lines to go to self checkout its busted and help takes forever to get here read more

Safeway - Is it?? - Grocery Near Me - San Jose, California

The management here must be trash because this store never has their shit together. If you use the app for savings and deals, good luck.. the prices on the receipt never are accurate and you're always over charged. And NO it's not from having the wrong location selected, it's just due to poor integration and management. I've had to get so many refunds, and that's just the times I've cared to wait for them to get an employee to the customer counter to do so. I truly hate this location and I've been forced to shop here for years.... And don't even fckin get me started on the Pharmacy here. It's like every pharmacy associate is pissed off at the world that they were hired for this job. Nothing but bitchy attitudes, poor communication skills, and overall they're soooooo slow at their jobs. I just waited for 45mins for them to tell me the wrong Rx was faxed over, I call my Dr, they send the correct one, then they have the balls to look me in the face and say it'll be 20 mins because they have to give someone a shot...wtf I've been here for now almost 55mins....damn that person and their shot and damn this safeway for sucking so bad read more

What the hell has happened to Safeway prices, or maybe I am unlucky to live right by this particular Safeway? $8.97 is the cheapest jar of honey you got? $6.19 for a bottle of Sriracha? Nothing under $3 except for a thumbnail-sized container of applesauce? Weaksauce. It sucks when your neighborhood grocery store shopping feels like a back alley mugging or a botched colonoscopy. read more

this safeway is huge. of course there's a starbuck. jamba juice too. store definitely upsale. microbrews priced cheapest if u buy 6 bottles. above average selection of microbrews/wines. buys: strike brewing co. (s.j.) brown session series (3.99) 4.8% alc. -buy 6, get 10% off, no mixing ala wines. -smooth but weak tasting. not hoppy. 2ish stars on draught: -friendly, cool checkout by tatooted clerk -lots of parking. read more

This Safeway is awesome! I used to work next door at the salon many moons ago, and I got Starbucks from here every morning. Haven't been back until recently when we were in the area. I stopped in here to pick up a bottle of my favorite sparkling White Zin to chug down while watching UFC 87 at my friend's house... only because I'm not really a fan of beer (which was sure to be abundant at the house). Besides the deli, (their sandwiches are really good, btw), this branch also has an olive bar, nut bar, Jamba Juice AND a Starbucks kiosk. I think that's awesome. Anyway, it was pretty busy when I came but it was a weekend so I guess it's probably best to go during the work week. read more

Do I review ALL the random stops on my journey...sure...why not, right? Today I discovered that Safeway rents movies for $1.49... PSSSTT...guess what... you probably will find that the new releases or the more popular movies are checked out. Sorry. read more

Great grocery selection! They have everything that I like to buy at a grocery store. Fruits and vegetables are always fresh. Bakery cakes are good and bakery workers are pleasant and helpful. The deli needs work. They are slow, every Safeway deli I have been to is very slow. I usually go elsewhere for deli items because I don't have tons of time to wait. If they had more workers to help in the deli I would purchase from there. The checkout always has a long wait. They need more baggers and cashiers. They expect their customers to bag their own groceries. I don't mind pitching in, but I have 2 children who require my attention so I can't help bag. The cashiers are not impressed with me that I'm not helping bag groceries. It's really frustrating having them roll their eyes at me. The cashiers seem to work slow knowing they have to check out and bag groceries. I have worked customer service lines and I certainly could put more effort at moving faster to get the people in and out faster. No matter the time of day, they never seem to have enough cashiers and baggers. I go to another grocery store if I don't have time to wait in long lines. This store would be perfect if they could get better in this area. read more

Hands down, this is my favorite Safeway location. There's one closer to my house, but this one is closer to my work and is 1000x better as far as cleanliness, variety, and customer service goes. The staff here are always super friendly and helpful. When I go clothes shopping, I like to be left alone, but when I'm grocery shopping and having trouble finding a product, I like assistance! This location is almost always fully stocked on everything and very organized. There's nothing less appealing about a grocery store than aisles that are messy, disorganized, and have opened packages lying around (like what you see at Walmart, haha). If I want a quick bite, the deli is my go-to. Sometimes there's a bit of a wait when you want a sandwich, but it's not too bad. They also have hot food ready to buy, like potato wedges, corn dogs, and chicken tenders. Aaand, best of all, they have self-checkout lines, which the Capitol location does not have. read more

I love this safeway! I can always find what I need, whether it is groceries, redbox, and a wide selection of drinkies. Grind your own peanut butter! NOMNOMNOM read more

Meh!! I hate the lines here- during afternoons and weekends they can be horrible- Like 6 people deep and only 2 lanes open! The produce is lacking at times and some of the staff seem they don't want to work there or are to busy chitchatting. I'm not sure if she is a managers, but she's usually dressed in slacks and blouse, but she is rude and not what if expect in management! She's cut me off walking quite a bit without an apology and just comes off nasty. And snotty. read more

The Deli at Safeway San Jose. Stood in line waiting for a breakfast burrito. Esmeralda was preparing food. As I was waiting in line, perhaps 5 minutes, another Safeway employee joined the line. Esmeralda then said - "oh I am serving her first", as the Safeway employee then cut in line and proceeded to order. They laughed and chatted while Esmeralda prepared her food. Typical service here. read more

The service at the meat counter was not good. Seemed like they were not happy to serve the lady who was asking them for a cut of meat. Also, what are with all the customers with BO in this store? It seemed like every aisle had someone stinking up the place. Maybe the drought is causing people to shower less? Drive a little further and go to the LG safeway for better service and atmosphere. read more

2 Stars I remember reviewing this place a while back and giving them 4 stars, but for some reason, the review is gone........GOOD. Walked by a total of 5-6 employees the other night and no smile, no "hi", nothing. Got groceries, and had to listen to the tweaker working the cash register not only speak with his co-workers inappropriately in front of customers, but even speaking with us as if we've been friends forever...sometimes tweakers are amusing, this time it was annoying. Next time, I'll wait until the next morning so I don't have to go here. oh, at least the fruits and vegetables were organized nicely. read more

This is the single worst grocery store I have ever been to. You wanna know what's worse than this grocery store? Nothing. Nothing is worse than this grocery store. I would rather go to the DMV than this Safeway. If you must come here, remember that prices are NEVER as marked, loading up your safeway card with coupons from the app is pointless because only one or two will actually go through, and trying to get from one side of the aisle to the other is near impossible. Do yourself a favor and go ANYWHERE else. read more

This review is not for this Safeway Store in general. It's for the young man who was working in the meat department in the evening on March 18th. At 7:40 PM I asked him if he could grind some chicken thighs for me. The sign above his head said 'Custom cuts from 8AM to 8PM." However, despite the sign, which I pointed out to him, he told me that it was "too late" and that he had already clean the machine. When I said "well, why does the sigh say from 8AM to 8PM then, if you close earlier?" he just shrugged and offered no further help to me. I normally enjoy shopping at this location, but this guy was just a jerk with zero commitment to customer service. Also, I have noticed a reduction in checkers at this store recently, and if this is being done on purpose, it's NOT working. The result is 6+ people in line for the two open checkers, making the shopping experience rather frustrating as my ice cream melts as I wait, and wait and wait to pay. The checkers that are working are very pleasant, despite being obviously overwhelmed by the number of customers. read more

This review is for the Branham Lane Safeway. The staff (mainly the young male cashiers) are generally surly, unpleasant, weird or cop a bad attitude here. Most of them seem to really not like their jobs. They are more interested in chatting with co-workers than serving customers. And when they ring up your purchase don't be surprised to get a snarky comment or two (mostly for the benefit of their friend the bag boy). This is the closest supermarket to me, and I appreciate their late hours, but I think I'm going to have to drive further and shop earlier to avoid this place. read more

This is the best Safeway ever! I came here last night around 11 p.m. and they were open, because this place is open 24/7. Great for late night munchies. One of the empolyees was nice enough to show me around the nut bar where they make fresh made peanut butter! I sampled and bought the oh so delicious honey roasted peanut butter. 100x's better than the pre-packaged kind. I will definitely come here again even though there are closer grocery stores near home. read more

3.5 stars, but I'll round up to be nice. This Safeway has improved a lot since its grand reopening last year. They put an olive bar in, which is the thing I missed the most from my Safeway in Los Gatos where I used to live. They also have a make your own peanut butter/fill your own honey bear area. The honey roasted peanut butter is really good. Good meat counter with rubs and marinades too. Starbucks and Jamba Juice are nice touches. It's unfortunate that it's always crowded here and the parking lot is always full. Try going earlier in the morning to avoid the crowds. I wish they had self checkout like Lucky to make it quick for just picking up a few things because the lines can get really long. read more

Always great customer service here!! The cashiers are always friendly and helpful, there have been several times when I have forgotten something and either a bagger or the cashier would run out and get the item for me!! Don't worry I usually do my shopping after hours, I would never do this during after work rush hours, because I would not be a happy customer if someone did this to me!! In case you didn't know...if you want to sample a produce they will provide a sample to you!! I have been shopping several times and the produce man has offered me samples of the apples, oranges and even plums. Now you know!! :) This Safeway is clean, has a bakery, pharmacy, Jamba Juice, Starbucks, and a flower shop. Also has a great deli and an area to process your own nut butter from a selection of nuts. Has a great wine and alcohol selection. Great place to buy gift cards, they have a huge selection of cards and purchases also go towards gas rewards. I know there is not a Safeway gas station in San Jose, but there is one in Morgan Hill and Campbell if you happen to be in those locations or nearby. Each $100 rewards you towards ten cents off a gallon of gas!! Can be worth the drive to one of the locations. Since this Safeway has a local fire station nearby they frequently shop here too!! So if your lucky and you like firemen then you can shop in two ways!! :) read more

Long over due. 1st incident: Came here with my fiancé awhile back and had a bad experience with the self-checkout lady. She keep commenting on what I was purchasing and was very rude. What I buy is none of your business and you should keep your comments to yourself. 2nd incident: The cashier was ringing me up and the whole time he was talking to another employee about their people life. Also, the phone keep beeping and he picks it up then laughed. A moment later the same thing happens again. They seem to be more interested in playing phone tag then doing their job. read more

It IS NOT 24 hours!! even though I called and automated voice said it was it IS NOT! I Wasted my time driving all the way here. Don't trust the other reviews they probably came at midnight. This location close at 2AM!! read more

This Safeway has a cramped car park, you have to circle to find a spot at times. Safeway also has US Bank inside, so if you need to do Western Union money orders you can get them done here safely (expect a $22 fee for sending money internationally). Safeway used to be my staple grocery go to store. Rewards card was good, they supported schools through eScrip. But they really started playing games with their own brand of breads (Buttertop Wheat), on sale every 3rd week, changing which variety went on sale. I never liked the typical grocery store experience and the checkout lines. So I had enough and switched to Target, bright, airy, good customer service and everyday low prices on bread and other items with Market Pantry brand. 3 stars read more

This review is because I have received multiple rudeness every time I come in to the store.. Okay fine.. Given that I have WIC checks but I go on hours that are not too busy and registers that does not have a lot of people In line..I have made mistakes picking the right items listed on the check but YOU don't have to tell me multiple times that it's not correct and like it's a burden for you as a cashier to ring me up.. And even if I made a mistake, SUSIE, I can pay for it... You don't have to ask me if the Gerber puffs that my daughter is eating needs to be ring up too ( i intentionally opened it before she rang me up to show that it was almost empty.. In short.. It's mine.. Already paid for!) I am not gonna scam the store for a $1.29 Gerber puffs!! So cashier SUSIE.. You need to chill! If you see her in a cash register.. Go to the next one or she will think you're stealing something!! 5 star to the manager Kirk.. I always see him around with a cheerful smile and always ready to help!! read more

REALLY disappointed during my past few visits to this specific store, since it's the closest grocery store to my house. Customer service during my last few visits have just been severely lacking. During a regular Wednesday night, I stopped by the deli department and patiently waited to be helped. It didn't strike me to be especially busy, but everyone had a frantic/panicked demeanor about them. When I was finally asked to be helped, I started to talk when another sales associate (mainland Asian gentleman) completely interrupted me mid-sentence with the Deli associate. I immediately stopped what I was saying and just looked at him, and he ignored my presence completely. Rude and unprofessional. When the Deli lady got back to me, I was just inquiring on the PRICE of a certain sandwich wrap / party plate. Again, I was interrupted mid-sentence, and she said she didn't have anymore, but that she could make one in less than five minutes. I tried to tell her that it was quite alright, and I could just comeback, but she was already gone. Apparently, she started making the sandwich plate without even answering my initial question about price. TWENTY minutes later and I'm still waiting patiently in front of the Deli front. The original Deli associate comes back and tells me that the sandwich plate would be "about" $45.99. Ummm...ok... Ridiculous. I walked out and haven't been back since. read more

This is probably the nicest Safeway in San Jose. I love going here, it has practically everything you need for home cooking. The meat is always fresh, the vegetables and fruits are always restocked. Everything is clean and the workers are friendly. Parking is sometimes a little tight because of the small parking area but not too much of a problem. Other than that, this is the best Safeway i know. read more

I love safeway have benn shopping at the safeway store since I was a child.... They always seem to have the most friendliest and helpful staff.......... I consider it as home ( since I am there so dam much) but ummm this particular safeway is hillarious because they have the cookie aisle far away from all the other foods..... The cookie aisle is in between the alcohol aisles and the icecream frozen foods ailses...... I don't shop in any of those aisles so for me that is a inconvinience ................. LOL Its okay I will go over it I will get the cookies first then continue with my shopping read more

Still love our neighborhood Safeway. Clean and organized. They have a full deli with sushi bar and warm food. They also have an olive bar if you are into that kind of stuff. Large bakery with fresh goods. Fresh produce! Starbucks and Jamba Juice. My favorite part of the whole store is the floral section. Love love love their flowers!!! read more

Safeway - Flowers - Grocery Near Me - San Jose, California