All I can say is: I have been getting Brazilian waxes for 20 years, and this is hands down,…read moreliterally THE best wax I've ever had. When I tell you I feel like a whole seal in the best way, I am not exaggerating! Skn & Wax Bar is in a very cute and clean salon studio on the West side, and the owner, Kendra, has organized and designed it with the cutest decor. On top of that, her space is absolutely spotless. She uses the best products for absolutely everything, from the wax down to the table cover + draping cloths. Kendra is incredibly kind + personable, the type of person who immediately makes you feel comfortable. I'm an extroverted person who doesn't necessarily struggle with timidity, but still, she has the kind of personality that I imagine makes even shy or withdrawn people very comfortable--she's just naturally sweet and kind with a positive and joyful disposition. I went here not having been waxed in over six months, so you can imagine what we were working with. Cut to my shock going from 'literally cannot live like this one more day' to 'OMG this is the best wax of my life' within 30m. Kendra was *extremely* detail-oriented and made sure she left nothing behind. It wasn't a super fast wax, and in fact it took some time (about 35-40m , realistically), but I've had plenty of fast waxes in my life only to get home later and find lots of little hairs still hanging around. Not this time! I knew it looked and felt good when I left, but it wasn't until later when I was at home showering that I realized that, perhaps for the first time in my two decades of waxing, I was really, truly, completely bare. I can't tell you how clean and amazing it feels! As for pain, which I see as collateral damage, but I totally understand is the dealbreaker for many people: Kendra has a great method that actually protects you from excessive pain, even in the tenderest of spots. She's also very cautious to instruct you to take a deep inhale when she knows it will be more harsh, which helps tremendously. Overall, it barely hurt at all, and I definitely had NO lingering pain when I left (which is not always the story with waxing). Kendra has a client for life in me. I can't recommend her services enough. Just GO and tell her I sent you:)

From the owner: Skn & Wax Bar is a safe space that creates a calm and serene environment, which allows customers to…read moreunwind and indulge in our services.

My beloved eyebrow place closed recently *insert a waterfall of tears* and I was forced to make a…read morechange. I have really sensitive skin and always break out after getting my brows done, whether I do wax or threading. I decided I had nothing to lose by booking a brow appointment at Sugar and Hive. I thought I was booking an appointment to have sugaring done, but when I got there they clarified that it was wax, which was no problem. The area was bright, nicely decorated and squeaky clean. There's a large open treatment area where the facials and other skin services are done and then a couple of treatment rooms for body waxing. My waxer happened to be able to do my brows in one of the treatment rooms which I was glad about. I walked in and was floored by the over the top (see what I did there?) decor. The wallpaper on the ceiling is such a nice touch since you're laying down on the table. I love when businesses really hone in on the little details in order to make the space shine. After talking through my options, we decided to go with hard wax, instead of soft, for my sensitive skin. The treatment was painless and afterward she covered the area with hydrocortisone cream. My eyebrows looked very natural and nicely shaped. I was very happy with the service and the best part is that I didn't break out! The hydrocortisone cream must have been the golden ticket. I made my next appointment before I left and am looking forward to it.

I visited habit after looking for a spa for a facial as a Valentine's Day treat to myself. I…read morereceived a lot of ads about habit after searching and they were offering a new customer special. I received a custom facial from Lani and it was a great experience. She was super friendly and explained exactly what products she'd use based on my skin from her observation and my concerns. The facial was awesome and I'd love to put it in my routine consistently but it'd be a bit of a splurge for me. Now the space itself was beautiful but could use some improvements for customer experience. First the room I received my facial didn't have a curtain it was open which made it hard to relax and wind down because I could hear people moving throughout the spa and talking. A lot of talking. Not obnoxiously just more than I'd care to hear since I came to relax. Lastly. The music choices could also be a bit more relaxing like calming/soothing instrumentals rather than music with lyrics. Overall I'd visit again but some changes could make this a much better experience.

I prepaid for a massage for my fiance for his birthday back in August 2025. $250. Every time he…read morewent to schedule they told him they were booked and call back in a few months. A few months ago they told him they did not have a massage therapist anymore. I called to get my money back, again prepaid for a massage not a gift card, and after many calls a manager finally told me she would refund my card. It's been at least 6 weeks and no refund, no call, they now aren't even picking up the phone. Give me back my money thieves!

Horrible experience from start to finish. What made it worse was that the esthetician doing my…read morefacial was clearly sick--sniffling and congested the entire time. Shortly after, I ended up getting a cold and a cold sore, and now I'm left with a scar on my lip. My daughter also had a terrible reaction--she broke out badly after her facial. Because of all this, I canceled future appointments for my family, and instead of showing any concern, they charged me a cancellation fee. That just added insult to injury. As a physician, I take hygiene and safety seriously, and this place completely missed the mark. I will never go back and would not recommend it to anyone.

Absolutely amazing service by Teresa - she was efficient and I think she created the best round…read moreshape out of all the nail techs I've been to. The interior is nice and clean but surprisingly busy for a Wednesday - then again it's the Wednesday before Christmas so maybe it should have been expected. I came with my fiance's sister and she was getting her nails done for the first time ever. Overall a great experience and high quality for being done in such a timely manner. I'd definitely come back, though I'm not often in the Richmond area. While I got natural nails with tip extensions this time around, they have a large color variety so It'd be fun to get something colorful or shiny next time.

Bad Vibe. I had an appointment for a pedicure and showed up 5 minutes prior. Asked for help picking…read morea color and had the checkin person just walk away. She cane back a few minutes later and helped me pick a color after the 2nd time I asked and then told me to have a seat. Ten minutes after my scheduled appointment another lady (Asian) walked up to the desk after having a manicure and said that she had decided to go ahead and get a pedicure as well. She was taken straight back. After a few more minutes I asked who was the manager. I was then taken back to a chair. The technician then came up to me and explained that she had fortunately had a no show so she would be able to work on me. I had multiple people walk in after me, offered water (which I was not) and taken straight to a chair. Some were white, some were Asian so I am not thinking it was a racial thing. Just very disappointed in their customer management.

If you haven't already, you must call ASAP and schedule your next or first wax with Zena! Not only…read moreis she the most experienced waxing tech I've ever met, she is also the sweetest. She makes you feel special whenever you see her & a perfect no hair left behind wax is just the icing on the cake! If you have been contemplating a first wax or are looking for someone new who will listen to your concerns and educate you on the process or even just to vent during your session, your search ends with Zena! Her location is relaxing and most importantly CLEAN! Would never go anywhere else :)

I had such a great experience with Zena! I came here to get my eye brows waxed. She took the time…read moreto look at my brows, asked what kind of style I wanted, made suggestions. She was friendly and fantastic to work with. She really knows her stuff! She explained all the different waxes and how they are used for different areas. My eye brows look perfect, I got so many compliments at the wedding I went too! She has amazing reviews at her last waxing gig, she was the top waxer and all of the reviewers said to make an appointment with her. They were so right!!!!!

10/10 recommend. I honestly can't recommend Kimberly enough. I have tried just about every waxing…read morecompany in the Richmond area and I am so thankful that I found Kimberly. She makes Brazilian waxing/sugaring easy! She is so relatable and good at what she does! She also does sugaring which is difficult to find in Richmond. I have been getting Brazilians consistently for about 5 years now and this is one of the best services I have received. Thank you Kimberly!

I am a frequent flyer at all the local waxing spots and Peachy Keen is a great little spot. I had a…read moreBrazilian and eyebrows and it was great. Quick and painless. What more can you ask for from a waxing experience? The prices are comparable with all the other waxing places in the area. A definite must try for all your waxing needs. P.S. They do sugaring too. I have never tried it, but I might on my next trip there.

I've been a customer at this location for over a year now after previously going to the willow lawn…read morelocation, and it is well worth the drive to this location for the superior customer service. I've seen a couple estheticians for eyebrow waxes and have been regularly booking with Abby. She is the sweetest and is very detail oriented, so I never worry that I'll leave without my brows looking perfect! She always takes her time and I never feel like a number. Only drawback is that parking can be tight if you make appointments on Saturday mornings, as they are located in a busy shopping center.

Christopher was pleasant and professional. My experience was exceptional. I will repeat and will…read morerecommend.

This is my second time getting a massage at serenity spa. I've been out here from California 2X in…read moreone month. Brianna is great! Best in the country!

I moved to Virginia 5 years ago and have been looking for a new massage place for a long time and…read moreFINALLY found Scents of Serenity. As a former massage therapist myself, I am pretty picky about my massages. Liz was absolutely fantastic. I booked a 60min massage with a 15min scalp massage add on, this massage was honestly one of the best massages I've ever had. I highly recommend this Spa and specifically, Liz.

Where do you go to get all the unwanted hair follicles zapped with love, skin treatment and all…read moredermacare needs plus everything else estheticians do. I was looking for a hair removal alternative to waxing and a friend referred me to Diamond Laser Cut and I'm extremely satisfied. She is very thorough, gracious, personable and responsible. I feel that she follows the covid safety precautions to keep her patients safe. I highly recommend her service's and business. Go check her out let me know what you think.

Nahida is very professional, kind and treated me as well as some of my family members for hair…read moreremoval services. I initially got my chin area trained for hair removal. I used to grow random thick black hairs there and after my treatment I no longer have that issue. Also by treating my chin area I no longer breakout from ingrown hairs or have any darkening or shadow under my chin. I did a 6 package treatment and each appointment was very quick and experienced little pain. I will be returning for additional hair removal treatments and look forward to sharing those results.