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    Star Automotive

    4.6 (5 reviews)
    Open 8:00 am - 5:00 pm

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    Services - Star Automotive

    Auto brake repair

    Auto engine repair

    Star Automotive Photos

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    8 years ago

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    6 years ago

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    We Care Auto Repair

    We Care Auto Repair

    5.0
    (6 reviews)

    100% HIGHLY Recommend We Care Auto Repair! We were driving through from Colorado Springs on a trip…read moreto Montana and our brakes went out at 6am in Fort Collins. Had AAA tow us to a shop that told us they couldn't diagnose until 5pm (we would've had to cancel the trip). Our tower recommended We Care Auto Repair, we gave them a call and got to speak with a great employee before they even opened for the day. Tower brought us over to them right as they opened up and they got us in short notice-- we had a good idea of what the issue was, talked with the mechanic and he said since we're passing through he'd help us out asap. Took about 2 hours total and their team fixed the brake, got fluid back in the lines and bled them, realigned, and looked over everything to be sure we'd be safe on the trip (even topped off our tires and washer fluid). The price was fair and the service was 5-stars, we even had our 2 dogs with us and they were accommodating and recommended a nearby dog park while we waited. This is a great team, I'd recommend them to anyone in the area!

    My vehicle was a 2007 Toyota matrix with about 200k mileage on it, we care auto repair did an…read moreamazing job on multiple occasions of getting my car in great working condition and working with me at the same time ! They are always fairly priced with parts and labor costs. They are amazing at letting you know how your car is doing and what the problems are/could be!! they helped me get my car into good shape for trading it in and many times before when it would breakdown in high-school. Me and my mother were looking for a more affordable mechanic after going to Firestone and running our pockets dry. So I would absolutely recommend this shop for any car related problems!

    BG Automotive

    BG Automotive

    3.4
    (76 reviews)

    Bought a used 2017 4x4 Mercedes sprinter sight unseen, brought it to these guys to go over it, and…read morefelt extremely well taken care of. They're thorough, take time on the phone, document everything, and are just generally a pleasure to work with. Brandon handled for me, and it's obvious he knows Sprinters inside and out, and they coordinated their work with my conversion company for the van and handled transporting the van for me across town, etc. Easy five star experience.

    BG Automotive? More like "BS" Automotive. The one star is for an oil change (since 0 stars is not…read morean option). BG Auto IS SHADY, smooth talking for sure, but A RIP OFF. STAY AWAY. This is a lengthy description, but it's not half the story. To all the glowing 5 star reviewers - check your invoices. The problem started with their "courtesy inspection" accompanying the oil change, where half of their recommendations (deemed red flag "Requires Immediate Attention") ultimately turned out to be mostly unnecessary and absurdly expensive. That became apparent only after paying. My bad, of course, I obviously should have asked to see a detailed estimate prior to the work. The initial estimate did not provide parts or labor detail & appeared to indicate the work was part of a "complete tune up." Upon dropping off the truck, "Service Advisor"Jesse stated that Champion copper spark plugs had been factory installed on 2013 RAM 2500s, so that was best & what BG would install. Classic BAIT & SWITCH: BG charged $508.48 for a set of 16 plugs! When I challenged the bill, asking if "kryptonite plugs" were installed instead, Jesse indicated, no, the copper plugs were used... then he checked his computer & stated, actually no, in fact the [far] more expensive NKG iridium plugs were installed. "They're much better because they last up to 100,000 miles," he emphasized. I replied, "Great. BG just changed out NGK iridium plugs that had been in the engine already, with only 60,000 miles on them." The WORK WAS COMPLETELY UNNECESSARY. Also on the bill was a "TOTAL FEES" charge of $175.77 (yes, that specific), but with ZERO DETAIL of what those fees were for or how they were calculated. Jesse couldn't provide that detail either, "It could be shop supplies, or hazardous disposal - you know, those state regulations - it could be almost anything." Note there were no hazardous materials involved with this work, such as a tire or battery disposal fee. (Google search indicates: In Colorado, shop fees are usually calculated as a percentage of the labor cost (e.g., 5-10%) and are often capped at a maximum amount (e.g., $25 to $50). Also, Colorado statute requires the repair invoice to have some kind of description of these fees, and further, "a description of each part by name and identifying number." Nowhere on the invoice was the type of plugs installed specified, either. You get NADA DETAIL from BS Automotive. Finally, while repair shops typically mark up parts 70-100% of wholesale price, BG is marking up parts in the ballpark of 100% of retail price. (If you can pry out of them the parts brand they say they'll use, you can easily verify this with a Google search at their counter.) They should be ashamed and embarrassed for what they're charging the hardworking folks of Longmont. When pressed to justify the charges, Jesse insisted they were competitive, "within 5% of other local repair shops." More BS. Comparing apples to apples (parts & labor only), the local dealership quoted over $200 less, the Loveland repair shop I've frequented in the past was over $400 less (obviously, checked after the fact...). If the handful of other shops Jesse quoted are actually within 5%, they are ripping us off too. Jesse would not budge on the final bill, but he did offer to comp me an oil change. As if! I had already told him I would never set foot in BG Automotive again. However, I would take a call from the BG Automotive (Owner) to provide the rest of the story about this pathetic BG encounter.

    Star Automotive - autorepair - Updated August 2026

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