I liked this Shuttle just fine. I wanted to go to Crescent City and see the Redwood forests. I was…read morecurious to check out Grant's Pass, where my reclusive brother lives. And a stay at the Running Y Ranch in Klamath Falls was on my agenda. Thanks to careful Southwest Point Shuttle schedule planning, I was able to get to visit all these scenic places. I also took the Shuttle back to Medford Airport. They ran pretty much on time, had friendly drivers (Jennice was very nice) but beware: bathroom breaks are very quick & rushed for the most part so lay off the hooch or water until you get to where you're going. Now the Point runs several different routes in Oregon: a Cascade route; an Eastern route; a High Desert route; a Northwest (Portland) route and this Southwest route which I rode. Kudos to the state of Oregon for partially funding this enterprise to help people get around. In fact, the Oregon Department of Transportation in June 2014 made sure Klamath Falls residents could get down to Medford Airport once air passenger service from Klamath Falls ended. The Oregon DOT reminded Klamath Falls residents looking to fly out of Medford, that there is a stress-free way to get to the Medford Airport and back via South West POINT shuttle. In just a little under 2 hours, you can get come down the mountain to (and from) Klamath to the Medford Airport and back. The Shuttle also goes to the Klamath Falls Amtrak station where you can pick up the Pacific Starlight train. Once May tourist season arrives, the shuttle has a bus that runs up to Crater Lake and back. I would have loved to have done that. According to the POINT website, "this route's 22- and 24-passenger buses have free Wi-Fi, power outlets, air conditioning, space for your luggage and bicycle, and are wheelchair accessible." Tickets are sold online or by Amtrak and Greyhound. The website says the drivers do not sell tickets but they do. I recommend giving the POINT a try: I met many locals who ride it all the time. When I visit someplace scenic, I like to let someone else do the driving, so I can drink in the beauty and majesty that is all around me.

It's been almost a year since I took this shuttle, but I still remember it fondly. It was cold and…read moreI was sick as a dog and as tired as a person who hadn't slept well in a week. The shuttle got me to Medford with no issue and the driver was not only a great driver in the snow but also was quite the character. She made me laugh a number of times.

Ian was wonderful! Not only was he very personable, but he knows the streets of Klamath like the…read moreback of his hand. He could have gone a longer route, but he didn't. He made every short cut he could without me asking. That is the tip top of service and professionalism. I've had many bad experiences with Access Taxi, like waiting for 2 hours at Walmart. But this experience with Ian wiped the slate clean.

The drivers themselves are wonderful and excellent drivers. The company itsself is WILDLY…read morefrustrating to deal with. The two times we have used them they have quoted us different numbers every time we have called and once when it was in the evening they didnt get back to us until several hours later and by that time it was very late into the night. Just recently they quoted my boyfriend $100 for an hour ride and he called back the next day to confirm that they could in fact still come get him they quoted $130. This is a huge difference for a poor family who already struggled to raise the $100. Apparently there is no way to get an accurate number of what you will be paying because different dispatchers will quote differently which is a disapointing way to run a business.

Driver was amazing and on time ! He's super nice to me and my little one (: definitely recommend…read morehim as well as clean car

Thank you for being there when no one else was! A little pricey but he's the only one doing the…read morejob. He was very patient and kind. I really enjoyed all of his knowledge of the area and he kept the music bumping with some real gems. Thanks again!

I have used the shuttle service several times traveling between Ashland, OR and the Bay Area. Great…read moreservice if you are taking the train. Very reliable and easy to use.

this company has the most arraogant approach to customer…read moreservice i have seen next to greyhound can't get the schedule and rates without calling and web page doesn't even say when to call the front door doesn't even have the hours or schedule and they do not care if yo uare inconvenienced so don't bother mentioning it to them

Roger has been helpful and is willing to share his knowledge of the area. Reasonably priced rides…read morein and around Burney.

Very communicative punctual and safe for a little lady like me…read more Would recommend and use service again!

I'm 70 and their drivers were the best I've ever had. It was like having your own driver with…read morestops, waiting for me, kindness and don't even think about it I'm not the owner's mom