I liked this Shuttle just fine. I wanted to go to Crescent City and see the Redwood forests. I was…read morecurious to check out Grant's Pass, where my reclusive brother lives. And a stay at the Running Y Ranch in Klamath Falls was on my agenda. Thanks to careful Southwest Point Shuttle schedule planning, I was able to get to visit all these scenic places. I also took the Shuttle back to Medford Airport. They ran pretty much on time, had friendly drivers (Jennice was very nice) but beware: bathroom breaks are very quick & rushed for the most part so lay off the hooch or water until you get to where you're going. Now the Point runs several different routes in Oregon: a Cascade route; an Eastern route; a High Desert route; a Northwest (Portland) route and this Southwest route which I rode. Kudos to the state of Oregon for partially funding this enterprise to help people get around. In fact, the Oregon Department of Transportation in June 2014 made sure Klamath Falls residents could get down to Medford Airport once air passenger service from Klamath Falls ended. The Oregon DOT reminded Klamath Falls residents looking to fly out of Medford, that there is a stress-free way to get to the Medford Airport and back via South West POINT shuttle. In just a little under 2 hours, you can get come down the mountain to (and from) Klamath to the Medford Airport and back. The Shuttle also goes to the Klamath Falls Amtrak station where you can pick up the Pacific Starlight train. Once May tourist season arrives, the shuttle has a bus that runs up to Crater Lake and back. I would have loved to have done that. According to the POINT website, "this route's 22- and 24-passenger buses have free Wi-Fi, power outlets, air conditioning, space for your luggage and bicycle, and are wheelchair accessible." Tickets are sold online or by Amtrak and Greyhound. The website says the drivers do not sell tickets but they do. I recommend giving the POINT a try: I met many locals who ride it all the time. When I visit someplace scenic, I like to let someone else do the driving, so I can drink in the beauty and majesty that is all around me.

It's been almost a year since I took this shuttle, but I still remember it fondly. It was cold and…read moreI was sick as a dog and as tired as a person who hadn't slept well in a week. The shuttle got me to Medford with no issue and the driver was not only a great driver in the snow but also was quite the character. She made me laugh a number of times.

Highly recommend this service! Driver was good and we were…read moreon time. Affordable! Much better than paying for parking.

They are always on-time & great follow-through. I've been grateful to use their services for…read moredecades.

Wonderful experience for our bridal shower transportation, the driver is so nice and libes his…read morejob. The experience overall is 5 stars.

Good and safe driver. He was very kind and Social the taxi cab driver was very nice and…read moreaccommodating.

On 6/7/25 at around 6:30-7pm my 71 year old disabled vet father called for a taxi from Ashland to…read moreMedford. The person who answered asked if they didn't mind if another passenger in the taxi, he said as long as they were splitting the cost of it and the woman said no they weren't. She said it would be a half hour. She came by 30 minutes later with another passenger stating it was her friend, and still stated that my dad had to pay the entire fair. It appeared that they were trying to swindle my dad into paying for this man's ride out to Medford. The entire incident was unprofessional and unsavory. I don't recommend using this company. It was over 90 degrees out while my father waited for the service. This is unacceptable. We were having a backyard bbq and I had a few drinks and was unable to drive him back unfortunately.

I called them three times in one day, trying to arrange an early morning pickup to get to the…read moreairport, and never received a call back. I eventually went with another company. On a previous occasion, they got us to the airport just fine, but didn't have anyone there to pick us up, although I had made a reservation before we left, and had called them before getting on the flight to Medford. I won't use them again.

This company is offensive. We needed transportation from Medford airport on a very late Sunday…read morenight arrival. We waited for ~ 30 minutes for a taxi to arrive. Then we were told to take us home would be $100.00! (for a 23.5 mile/21 minute ride on highway). It was cold and we were tired, so we paid the ransom. There was no meter used for the ride and likely the money was just pocketed. I would avoid this company like the plague. Very sad to take advantage of people this way :(

I've seen 2 different names for this "Mel's Yreka Taxi" and "Road Runner transportation Services"…read morethe caller ID for this phone number said "Road Runners transportation services" but the phone number on the Google side is a disconnected number. The car I road in had 5 different service lights on her dashboard and it felt like her suspension for the car was nonexistent. Car also smelt like cigarettes and the car needed to be vacuumed. Felt unsafe and disgusted probably would've refused the car if I wasn't already super late to my flight since it seems like nobody else drives in this small community.

WOULD NOT RECOMMEND!!! Firstly it costed $98 dollars for a 25 minute ride, the vehicle was BEYOND…read moreFILTHY with discolored seats from stains and God knows what else, animal hair everywhere and I mean long thick animal hair, smelled like a cigarette factory, I told her I was a non smoker and she still attempted to smoke a cigarette. Just an overall uncomfortable and extremely overpriced experience. I felt filthy getting out of that vehicle and I smelled like cigarettes and I don't smoke once again.

Due to flight delays and an unfortunate issue with a dead car battery, we needed a ride from the…read moreMedford airport home at 11:30 pm. Contacted Jodi from our connecting airport and she said she'd be there. Had to contact her a couple of times more due to flight updates. She was waiting when we finally arrived at 1:30 am and we had a pleasant, fast ride home. She did great by us and we won't hesitate to call her again.

Bottom line is fast it's times you need to get going get something done and don't have time to be…read morewaiting so it helps to have it available if needed all times thank you.

Was able to leverage this service again while in Napa, and this time, Michael picked up my wife and…read moreher father for a surprise Mother's Day dinner in Calistoga! Michael was super communicative throughout the booking process, and I'm so happy that I've got a trusted transportation contact in Napa. Don't hesitate to book them for your next trip!

Mike was phenomenal for my daughter's wedding!!! He was early and was so patient with my…read moredaughter's tardiness!!! I highly recommend 4M Elite Car Service!!!

If you have never used public transportation you should try it, save money, wear and tear on your…read morevehicle and free yourself of traffic related stress. The drivers are awesome extremely helpful to new bus riders, once you learn the schedule it's easy travelin. The cost is reasonable, too. We are fortunate to have the service in some locations. They purchased several new bus' and I really like the wide aisles for loading groceries on board and it's much easier to navigate a wheelchair, safer too! That being said I do have some issues with their priority of funds, safety should always be first. I contacted Stage management about the poor lighting around the bus stop shelter in Mt Shasta's shopping center, near Ray's market. The same bus shelter has an over abundance of snow in winter, piled up to several feet on the sidewalk making it impossible to navigate a wheelchair underneath the shelter. This is one of many locations with real safety issues and some of their drivers have reported the problems. Stage management informed me, they are doing their best with limited funds. Safety should be a priority above spending limited funds in areas that may not bring any revenue. They have expanded their hours to include a Saturday run. I was told that our public transportation operates at a loss, the short explanation not enough ridership to pay the operational costs including an additional day of riders. How do they justify the costly burden of an additional run but can't make our bus stop shelters safer for the disabled.