Took my dogs for their annuals to this location and I've been to a different VCA in the past with…read moremy other dog, so this one felt a bit new for me, and it did take a little time to get checked in, but once we were in everything moved along nicely. The assistant and the vet were both very patient and kind. Our dogs were seen by Dr. Arca, and he really took his time. He listened carefully to all my concerns and answered every question without rushing. He even shared his email in case anything comes up later, which I really appreciated. Having had dogs for years, I tend to be cautious about introducing too many medications and prefer a more natural approach when possible. It felt like he really understood that and tailored his suggestions around what we were comfortable with, instead of pushing anything unnecessary. Overall, it was a really positive visit, attentive, respectful, and we felt like our dogs were genuinely cared for.

Staff is very compassionate, efficient and helpful. They love and care for animals. I highly…read morerecommend making an appointment for faster service.

ATTN PET OWNERS: I'd like to share my experience with Bonds…read moreRanch Animal Medical Center here for everyone to see and be aware I pray this happens to no one else: Profound Negligence by Bonds Ranch Animal Center in Handling My Dog's Remains: On the day I tragically lost one of my dogs back in September when he was hit by a car, I brought him to Bond's Ranch for cremation -- and made it extremely clear that I needed his DNA collected first so I would be able to know his breed mix. I called five times after I left him - verifying the steps and ensuring what I needed would be done. I spoke for 28 minutes with the receptionist, and sent multiple emails with explicit directions for a cheek swab and then a tissue sample when the cheek swab wasn't possible. I even called immediately after sending an email subjected "Tissue Sample" to review the instructions with her. She confirmed she understood and that the doctor knew what to do. When I arrived with dry ice and shipping materials, I was told the vet NEVER collected the sample before cremation-- only hair and nails. The hair had no root (so it's useless for DNA). I am deeply concerned with Dr. Nichols medical knowledge if he believes top coat fur can be submitted for DNA testing needs... This wasn't a minor miscommunication. It was a complete failure to follow clear, documented instructions from a pet owner. Because of this, I permanently lost the chance to preserve his genetic material and learn his true breed mix. On top of that, I had requested the clay paw prints every cremation facility provides. Bonds Ranch never submitted that request. Instead, they made their own(!) with paint on paper. It looks like a child's art project! I have the email thread with the crematorium confirming the clay prints were NEVER REQUESTED from Bonds Ranch. Yet again -- another piece of him I've lost forever due to their lack of attention and utter negligence. If this is the attention they pay in imperative moments that can never be recovered, please be aware of how they handle everything.

The staff at Bonds Ranch are fantastic. I recently had to put one of my sick cats to sleep. Dr…read moreNichols was compassionate, professional and respectful. They also did a fantastic job neutering another one of my cat's the day before.

Dr. Rickords is absolutely one of the best Vet doctor here in fort worth. I am ever so thankful for…read morealways taking the time to ensure my babies are taken care of and explains everything to me carefully. He spends the time with you and your baby. I appreciate this when I am super worried, he makes me feel like everything will be ok. His staff is caring, compassionate and synthetic. This is the best clinic for your babies!

What a wonderful vet hospital, the staff is very Knowledgeable and extremely caring and friendly. I…read morehave only received the best care and treatment for my pets when I take them. l can't say enough good things about them.

They took great care of my kitty! Re: Male neuter…read more Communication was great. Customer service was great! I got there at 8 am and there was a long line.

Everyone was professional and genuinely cared about my Archie. I am from out of town and was…read moreextremely glad to find VEG. Rest assured if you need vet care I would recommend it. Thank you VEG of Fort Worth.

It's unfortunate because I did like this place, the staff was friendly enough and it was close to…read moremy house but guys.... I am 4 months into a UTI issue with one of my dogs and they cannot give me a solution that works, we've tried 3 different kinds of antibiotics and I have made the infection impossible to treat now. The correct approach looking back was to do a full urinalysis and know exactly the type of bacteria so we could target it correctly out of the gate. They didn't suggest that until we had 2 full failed rounds and then when we did the test their lab left the urine out too long and got inconclusive results. Nonetheless, I continued on with round 3 of antibiotics, finished it last week and the dog is peeing in the house again today. Taking him to another vet now and looking back this process just makes me furious. I've spent close to 10k on visits, medicine, new food, supplies for my house and I had to get new floors... all without even having a solution. People should know about my experience and I hope no one else has one similar.

We have been going here for 10 years. They always exceed our expectations. On our most recent…read morevisit, routine shots, etc. we forgot to tell them about our dog's terrible ear infection. They didn't blink an eye. they said they would take care of his ear infection in addition to giving him his routine shots. Dr. Kelsi was there and they took care of the ear infection and his routine shots. They did not make us come back for the ear infection . They are the best of the best of the best. We recommend them to everyone!!

I have a miniature schnauzer, Lili Mae, she stayed at the Resort for Pets for a week in March. I…read moregot report cards for her everyday and pictures, she looked so happy! I feel comfortable leaving her in their care. She's been going there to see one of the doctors since she was a puppy, she also gets groomed there, Mackenzie does a great job and the entire staff is friendly and helpful:) Kelley

They issued out a bad batch of vaccines for kennel cough. Admitted to it but forced me to pay for…read moretreatment and told me I'd be reimbursed if it came back positive. The Dr literally told me it was either kennel cough or the flu. Well the test results magically come back negative and guess who doesn't have to reimburse the $600 vet bill.... They also called me while my dog was at day care ti try and tell me my dog was not neutered. Pretty easy way to check for that.... And he was in fact neutered. Avoid this place

The staff is great, especially Casey. She is always so bright and cheery with a smile on her face…read more They are professional and schedule your appointments promptly.

They worked us in with out an appointment. They were very professional and excellent with my Dog…read moreduring the visit. They kept him at ease and their energy towards the Dog was excellent. I appreciate them not turning us away and helping with this medical need.

We recently moved to the area and was looking for a vet for my 2 year old puppy. I searched around…read moreand from the first phone call I had a pleasant interaction from there, I truly have loved my experience at TruBond Vet! Dr. Cito and the wonderful team are so lovely and eased all my worries in preparing for my dog; Cooper's surgery. I knew I found the right place, when Dr. Cito sat on the floor with my puppy when he introduced himself to her (she is a nervous gal). She left that apt happy and a belly fully of treats! In preparing for surgery I had a few appointments and the staff were so kind and took their time to explain my options and sent friendly text reminders about the upcoming appointments. They truly care about your fur baby and you as well! I've had such a lovely experience and I know you will to! Ps They also have an on-site groomer which is a great option. I haven't tried them yet!

I had high hopes for this practice after reading the reviews and taking my dogs here for several…read moremonths. After a routine exam, they advised me that my otherwise healthy 5-year-old dog needed a dental and gave me an estimate of around $900. The day of my dental, the vet called me and told me that my dog needed $3500 worth of dental work. I was shocked by the cost difference but I of course wanted my dog to have the best possible care, so I agreed. After his surgery, they told me to contact them immediately if I had any concerns. I felt reassured and supported, but it turns out that their concerns were merely performative. In the days following his surgery, my once vibrant and energetic dog was not himself. I understand that recovery takes time, but after a few days of observing some concerning symptoms (including blood in his stool), I made a follow up call to the vet. They blew off my concerns, but when I persisted, agreed to see him for a follow-up visit that would (surprise!) cost an undetermined amount of money. I'm now out $3500 and have a lethargic five-year-old dog. I couldn't even get a vet on the phone to listen to my concerns (despite one being available when I called), and they have demonstrated that they don't care about anything except taking more money from me. This is concerning, to say the least. I would expect this kind of behavior from a private equity-owned veterinary practice, but not from an independently owned office. Lesson learned: When you pay more for services, you don't necessarily get better care (or more caring, compassionate, and concerned practitioners) in return. I will be taking my business elsewhere, and you may want to consider that as well.