It's really interesting to see how a place can be remade from a wide-open, large and airy space…read morethat was former resident's style (BCBG) to the rather warm, cozy and compartmental arrangement that is the look of the new resident Tory Burch. This boutique is just filled with pricey lovelies from floor to ceiling. I am particularly in love with the Lola Metallic Top: a gorgeous short sleeve silk tunic with sparkly embellishment around the neck. Priced at a mere $395.00, I am fairly certain this will never hang in my closet. Whether I am going to buy something in here that costs as much as my mortgage is beside the point. There are pretty things in here and I like looking at pretty things. Get used to my visits.

I'm super bummed. I was in Portland in fall 2019. My wife had made mention of a specific bag she…read morewanted, so I popped in a picked it up. Super quick transaction because I walked in the door and knew the bag and color I wanted. I was in the shop 15 minutes, max. And that part was GREAT! Fast forward 15 months later. The bag - used daily - has a strap pop. My wife contacts Tori Burch online, who directs her to call the location. So I call, asking about guidance for a warranty and/or repair. It honestly took days before I could get a human on the line. One morning I called before the store was open and a frustrated woman wanted to know why I'd called 3 times in a row - sorry your voicemail doesn't work. She promised to call back, never did. Finally - today - I remember to call after 2pm eastern time as to not interrupt pre-opening hours, and the woman I spoke to this time kept cutting me off to tell me the warranty is only "one year!" and find someone locally because that would be "way cheaper than sending to Tori Burch in New York for repair." Wow. Not that it's a priceless possession or a massive investment, but a Tori Burch was several hundred bucks and lasted about 15 months. The website apparently doesn't affiliate with brick & mortar stores, and the employees that will finally answer a phone find no value or concern in the products they sell. Definitely not high quality if the strap broke in 15 months. Absolutely zero of the bags I've ever bought my wife, from Kate Spade to Louis Vuitton have every busted a strap.

A fabulous boutique like one you would find in NYC or San Francisco, not typically in Portland…read more The clothing and accessories are carefully curated, bringing together a refined collection of high quality items in shades of black, cream, gray, camel and white. The prices are in the high side, especially for Portland, but a cashmere cardigan for $400 is the going rate. The boutique is bright, clean and has an industrial vibe. It's easy to browse through the racks of clothing which line the parameter on racks in a color coordinated fashion. The cashmere dresses are scrumptious! Beautiful in color, texture and style; refined elegance, classic, timeless. Even cashmere loungewear, perfect for staying comfy and warm during these long days spent at home. Kayla, the young woman working that day, was super helpful and pleasant. She easily engages in conversation and provides assistance, if that is your mode of shopping. And also gives one the freedom to browse at their leisure with no pressure to purchase, which is my preference. We visited on MLK Day and were there specifically to see what Oliveve handbags were available since I had recently come across this brand while shopping at the House of Lolo in Palm Desert. Kayla immediately recognized my Jasper bag! The Oliveve bags have a modern design, clean lines, and my bag is made of neutral colored pebbled leather. It's the perfect bag to use while shopping as it is a cross body style yet as large as a tote and holds a lot. That day there was only one Olivevebag available, a black handbag with tan wrapped handles, and my friend immediately claimed it! I'll have to go online (Oliveve.com) to buy my next one, the black oiled Italian leather Eva bag, which I've had my eye on for a few months. In addition to the clothing, they have a small selection of unique jewelry and other accessories like boots, tassels to add to your handbags, hats, belts and scarves. Even a small but unique selection of home decor items like textured throws, pillows, candles, woven baskets and trays, perfume and vases.p to adorn your home. Located on NW 11th in The Pearl District, it's around the corner from the main shopping area so unless you know it's there, you may not stumble upon it. It's worth seeking out if you want to add quality clothing to your wardrobe that you can wear season after season. And while you are there, definitely check out the jewelry, boots and the Oliveve handbags!

You know you are in the Pearl District when you step into a spacious shop with little and very…read moreexpensive inventory. There really is not that much to choose from as the theme here is obviously minimalist. The few things they do have are lovely and for me, priced completely unreasonably. Like I am going to spend almost $1000 on a wool trench coat with some leather trim? Sure, it's a sharp looking coat. But good God, I know we are in the Pearl but is anyone going to spend that much? Maybe I am just not hip with the times and people really do spend that kind of money on a random coat, if so, I beg your pardon. It would be cool if your shop had goods that "normal" people like me, I know I am throwing the term normal around quite loosely but folks probably get my gist. My budget for a really nice and very unique coat is more like $500.00 Unless you are selling Versace or something, consider rethinking your price points. It's just that I see so many shops like this come and go because nobody is going to really shop there. 2015 - Review # 98

Online clothing puchase advice:…read more I own several Portland Gear bags, but use caution when purchasing their clothing online. Think about trying to find it in the store to try it on. They are not friendly about returns. I'm sure it makes sense on the accounting side, but between shipping and returning 2 t-shirts, I'm almost $20 out-of-pocket. I rushed things and didn't take the time to go into the store because I was leaving for a trip. But they didn't ship in time for the trip and when I got back and tried them on the t-shirts were cut in a way that almost looked like mock turtlenecks. I guess the 80s are back. So leaving this here for others in case they think Portland Gear uses the same ecommerce return policies as others. If you don't like your purchase, be prepared to recoup only some of your cost.

Save your money and buy from another brand. Purchased the rain and roses puffy print hoodie, and it…read moredidn't make it a month. All of the print has cracked, and I have worn the hoodie maybe ten times, and washed it inside out one time on cold and gentle. Let air dry just like all of my other puffy print hoodies which I have had for years and this is the only hoodie that the print has cracked on. Threads coming out of the sleeves, overall very poor quality. When I messaged them to see if they would just swap the hoodie out for another, they told me repeatedly that they don't accept any returns on washed or worn clothing. For a brand to not stand behind their products like that, is a one and done buy for me. I have had much smaller companies offer more for much less. 100 dollar hoodie and they offered me 15% back. Keep it, I will take my money to other reliable brands that care about their customer base.

Not my everyday clothing store, but when I want an outfit for a special occasion, this is where I…read moreshop. The clothing selection is quite vast with a variety of styles that match the diversity that makes up a women's body. There is no one style or shape that flatters every figure so I appreciate that the clothes they curate represent a diversity in both shapes and sizes. The level of personal service is superb. While I shop here for special occasions, a friend of mine shops here frequently and often I go with her to provide the critical eye. She knows that I will be honest because I want her to look her absolute best. We always work with Sarah who is absolutely delightful. She knows my friend's preferred style and always has a rack of clothes waiting for her to try on. It often includes pieces that are out of her comfort zone and surprisingly, some of them work. Which is why it's important to give new things a try, whether that's clothing, food, places, sports - anything! The Mercantile carries a diverse selection of jeans - not just super skinny - and lots of beautiful cashmere wraps and sweaters. They always stock Herno down coats which truly are the best in terms of warmth and style. Silk blouses, supportive leggings, fashionable jackets, classic sheath dresses, flowing tunics and capris in the summer plus accessories. Hats, scarves, belts, handbags and wallets. Plus beautiful jewelry, most sourced from local artists and artists known on a national level. The boutique is large, well organized, with plenty of room to see everything. Make sure to take a few laps around so you don't miss anything! Located downtown the Mercantile is one of the few high end women's clothing stores remaining and I hope they are here for years to come. I do find it interesting to see so many one star reviews as I have been here dozens of times and have received nothing less than exemplary customer service. Shout out to Sarah for being the best personal shopper and always helping us find the perfect pieces of clothing to add to our wardrobe!

Portland may not be Paris, but whether you're a Parisienne or a Portlandienne...you will find your…read morechic at Mercantile. I love this boutique so much because it elevates the PNW aesthetic to refinement. The service is exceptional, the merch cannot be found elsewhere in the city and I love that it's a local (not chain) woman-owned business. Mercantile has been a part of Portland for as long as I can remember and it's always been en vogue...such a gem!

I stopped by Una after seeing an item of interest on their insta page. I can't believe I've never…read morebeen to this shop, it's amazing! The selection is fantastic & beautifully curated. My favorite thing is finding new designers I'm not familiar with, and Una had some great ones to discover! There were two friendly store associates who helped me find the piece I'd seen...when I described it one of them knew EXACTLY where it was in the shop! Both were very knowledgeable about fabric care & were able to give me some tips on caring for my new purchase. Will definitely be stopping by Una again!

This is an amazing shop with things you cannot find anywhere else. Staff are friendly and not…read moreoverbearing. Items are beautiful and 100% interesting. The seasonal sales are also incredible.

Excellent variety in their selection. I frequent the store and there is always something new to…read morecheck out. Staff is friendly and knowledgeable on all of the brands and products. One of my favorite stores in Portland!

Top notch selection, welcoming cast and crew, and the knowledge base / community is like none other…read morein the area. You will find sick gear here that you cannot find anywhere else on the West Coast. Do yourself and your loved ones a favor, and blow a bag at MACHUS.

Best in quality of clothes and service professional staff very attentive. I always shop at Marios…read morefor all my clothing- suits shoes and sportswear

Mario's is an upscale clothing store that while it seemingly is set up for a guy's shopping…read moreexperience, they absolutely carry women's clothes as well. The doors are locked, and you must ring the bell to be let into the store. This is a sad testament to what's going on in the world. There are definitely plenty of amazing items to select from, and you want to be certain to bring your plastic with you. Some of the brands featured are absolutely lovely, and for most men that don't enjoy shopping, they absolutely will feel comfortable and at home at Mario's!

Very poor Customer service. I had called this morning to put a mouse toy on hold . I came a few…read moreminutes before they close and they wouldn't let me in I just needed one purchase. I stood by the door and she nodded her head no. I used to own a boutique, and I would stay open five minutes if anyone came in I would gladly let them come in and purchase, especially if they were by the door like that.

I'm very disappointed with the customer service experience at this store. I was a loyal customer…read morethroughout my pregnancy and purchased many items here because I live in the area and wanted to support a local business. At my baby shower, I received a beautiful baby girl outfit as a gift, but I unexpectedly had a baby boy. Since it was a gift, I wasn't aware of the store's strict 2-week return policy. Between postpartum recovery and caring for a newborn, it was impossible to return within that timeframe, and I went in 3 weeks after giving birth hoping for some understanding. Unfortunately, the manager was not empathetic or willing to help, even though the item was brand new and unusable for my baby. I understand stores have policies, but some compassion and flexibility for new parents would go a long way. Very disappointing experience from a store I previously enjoyed supporting.