I'd been seeing Dr. Hein for eye evaluations & glasses. The last 2 times the glasses didn't work…read morewell at all. The problem was cataracts. The assistant had thought it was cataracts before the last pair of glasses were purchased. He should have recognized the issue & referred me to a cataract specialist. I found one on my own & had cataract surgery in both eyes.

Average reception and customer service…read more Dr. Nichols was very busy with patients back to back today. He saw me for five minutes. I feel he should have taken more time to really examine and find out why the double vision as well as dry eye symptoms. He gave me prisms in the glasess prescription in addition to a otc antihistamine drops. If you don't have problem eyes, this would be like going to an optometrist not an opthamologist. Huge difference. I came here just for complex eye problems but got the service like i went into a Walmart. I've made another appt with Health Partners to do the same exam.

Excellent eye care here from the checkin staff (Keegan), assistant (Rachael), to Dr Axelson!…read more Clean, well staffed office and exams. Office & optical department is on the lower level of the building, so remember to take the first left into the lower level parking. You can park in the upper parking lot but then you will have to take the steps down or walk down the hillside.

I continue to be impressed with this location. It is easy to get in with scheduling. The staff is…read morealways super friendly. On my visit today the gentleman who works the frames shop was able to help with a bow repair at the last minutes before close... The whole while with a great attitude! (I know it is annoying when customers show up right before close, but this was my last chance before the weekend to get my kiddo in so we could take the tape off of his frames.) thanks for "going the extra mile!"

I started off first grade with a boom. Literally. On the concrete playground of Wilshire Park (Go…read morePandas! LOL!), a notorious bully appeared out of nowhere and punched me in the eye while I waited my turn to ascend the monkey bars. She hit me with such force that it caused schoolyard children, supervising teachers, and nearby murder of crows to make a cacophony of ugly shrieks. (http://bit.ly/1gj0KYN) Later that day, I told my mom about my bully's Balrog punch (http://bit.ly/1bQ3R9y) and she enrolled me in karate. #nationalkarateinroseville Several weeks later, the bruising on my face disappeared; however, the cost of her blow would still be felt decades later. In my early twenties, I developed a cataract. (A cataract is blurred vision that occurs from a damaged lens in the eye.) My ailment was an anomaly -since I wasn't old- that puzzled the head ophthalmologist at Park Nicollet (St. Louis Park)/ leading surgeon at Phillips. Eventually, she determined that my cataract occurred one of two ways: extreme drug use or trauma. I didn't use any drugs, so she deducted that it had to be trauma. (Hence, the realization that it was due to that vicious punch.) I needed surgery, ASAP! Coincidentally, my father, who is 32 years older than me, and within the age range for receiving a cataract, needed surgery as well. My father and I scheduled appointments to go "under the knife" by the same doctor on the same day and place. (First ever father-son duo at Phillips, I might add) Our appointment times were different, of course. My first -and hopefully, only visit- to the Phillips Eye Institute was nothing short of excellent. That's mainly due to the considerate and professional staff. Beginning with the receptionists, they kindly guided me on filling out all of the necessary paperwork and answered all of my questions without any sighs. The nurses? Super awesome, since they clearly articulated how they would help me prepare for the surgery. They also anesthetized me without any hiccups, and when I went under, I was so relaxed that I probably wouldn't have cared if someone slapped me in the face or hijacked and sold my organs on the black market. While drugged up, I recall the surgeon making a minuscule incision on the side of my eye, which immediately caused my vision to become blurry. Right afterwards, though, I saw an array of colors and felt as if I was flying through a rainbow or in warp-speed on the Star Trek Enterprise! (http://bit.ly/1aPrTDA) She then utilized a special operating vacuum to suck out my scarred lens and injected a folded and plastic one, perfectly. Afterwards, I passed out, woke up, and found myself rockin' a not-so-badass eye patch. (See photo.) Several days later, I returned to see my ophthalmologist and had my patch removed. My vision was better than ever! I could now drive at night, read without any problems, and discern between light yellow and white. (Yeah, that's how bad it was.) To this day, my vision rocks! If I ever have an epiphany as to who punched me, I would attempt to find her via Google and then send a message demanding her to pay for my past cataract surgery. However, this will probably never happen. If you or a loved one ever has a cataract, I highly recommend the Phillips Eye Institute! They changed my life!

Mn Low Vision Dr. Amanda Stoutman actually listened. She genuinely acted and treated me like she…read morecared. Thank you so much! The front office person even met me in the lobby so I wouldn't get lost. It is rare when the whole staff is so customer-centric and you leave feeling better just by how you are treated. Wow Mn Eye - Mtka I asked the doctor if a tint would help me see so I could keep my job. The response was well, it is subjective. I asked the doctor if a glare covering would help me see at work, again she said it was subjective. I had to ask point blank if I had the diagnosis of glaucoma after hints. Lastly preparing for another eye doctor visit, while reading her visit summary, the physician stated that she spent a long time talking to me. I couldn't see where, unless "subjective" constitutes having a meaningful conversation. When I asked for help, no options were suggested, no direction given, it was again subjective. It is a big deal when you are in a fight to keep a job so you can have healthcare. I had to problem solve and find that a low vision Physician existed through the internet. I came to you out of high recommendations and trusting that even if you couldn't help I'd at least get a referral or I don't know, but will find you, someone.

Dr. Moline is wonderful! He always patiently answers questions and is a wealth of knowledge. I have…read morebeen seeing him for a long time-trust me when I say you won't be disappointed.

I was badly in need of an eye exam and I got one scheduled with Dr. Derek Moline. It was the most…read morepleasant eye exam I've ever experienced. Dr. Moline was funny and friendly and I learned so much while talking with him. Truly, the appointment was a delight. Afterward, I picked out a pair of eyeglasses in the shop and I should receive them in about a week. So glad I gave this office a try. I highly recommend them if you're looking for an eye exam.

As an HMO eye care center there is a decent, but not great selection of frames. I've been updating…read moreframes here for many years and I used to be able to get sharp looking designer frames, but they were costly. Now they have some designer brands that are more economical, but they tend to be more of the unisex verity and obnoxious colors as the public demands. I've been recycling my prescription sun glasses for about eight years. I can see the frown and grit from the specialist when I tell them to replace the lenses in my old frames. I just can't find anything close to slim style and comfortable fit. The service is excellent and patients are tended to quickly. They'll make adjustments

Have been going to these folks for over 10 years, very top line folks and nice to boot.read more

Easy to find. Good staff. Great care. I shattered my collarbone and I have been getting PT there…read morefor a couple months. Not one negative experience to report.

I'm sure in my future of post Covid-19 I'll take another trip to this complete eye center run by…read moreHealth Partners. Although service is under restrictions now this is a large optical shop with a wider selection of frames than the smaller branches. I've looked at Pearle Vision and was impressed as this shop runs a close second. I mentioned I'm having trouble with their frames staying together and inquired as to whether they are all made by the same company. I was quickly assured they are not..of course I received a reply about how reliable the frames I'm using are. My next appointment with my Optometrist keeps getting pushed forward due to you know what so patience will prevail.

I went to Shopko Optical in Vadnais Heights this weekend. I got the absolute best customer service…read morefrom Dun! She was very helpful and pleasant. I'll certainly go there again!

I needed to replace my glasses and decided to stop by this beautiful new store. The staff were…read morewelcoming and very helpful. A big thanks to Emma for helping me pick out two new pairs!

Dr. Murali refused a patient because of her insurance yesterday. The patient is disabled and had…read morebeen seen there several times before. It takes many people to get her anywhere and coordinate transportation. As well as her caregiver going with her. Very demoralizing and costly to the state. A simple phone call could have avoided this situation.

I'm not someone who writes reviews unless I've had to deal with absolutely horrendous customer…read moreservice. I can't say enough good things about Dr. Murali. My family has been going to her for as long as I can remember. She is an excellent eye doctor. She is ultra thorough and informative. However, the women working at the front desk, one in particular, is the face of incompetence. I feel bad for making such a strong statement, but sometimes people just need to speak up. Her appearance exudes laziness, attitude, and lack of interest in helping customers. She is the first person you see and speak with when visiting Dr. Murali's office. It's a shame that such an amazing doctor doesn't have a better front desk person.

I saw two providers at this practice. After a not great experience with the first I tried another…read moresince this is where my ophthalmologist refers. It turned out to be the worst medical experience of my life. The provider caused me significant pain and when I flinched from the needle in my eye, instead of perhaps adding more numbing drops he had his burly male assistant hold me down against my will, despite my repeated requests to stop. It was an absolute nightmare. He kept telling me I was doing fine, despite the fact that I clearly was not. It was a total disregard for my comfort, wellbeing and clearly stated wishes for him to stop. It felt like an assault, not a medical procedure. Run, do not walk, away from this practice.

Don't have much to say as I'm not the patient. Everyone seems very friendly. Comfortable chairs.read more

All around good experiences! I came in for an eye exam to get a prescription for contacts. The…read morestaff and doctors were all excellent and I felt well cared for. I came in a second time for a contact class. And then a third time for a contact check. And eventually I'll go in to actually pick up my contacts. I wish I didn't have to go in four times, but they are definitely thorough! I would for sure recommend this clinic to others.

I don't understand how people who simply cannot find the outdoor entrance can give the entire…read morebusiness bad reviews. They gave you the correct address. Blame your Maps app, and your inability to simply call the office and ask how you get in. Absolutely NO shame in that! The first time I went there I walked the entire mall confused. Then I called them. My oops! That said: I followed my optometrists (Drs North and Watson) to this location because everyone from front desk to assistants to doctors are simply awesome at their jobs and don't waste your time. And they are somehow warm and inviting whilst still being entirely professional and brilliant. So I give them all the thumbs up! I barely interacted with anyone at the separate retail store. They seem nice and not pushy. But I will always go to this group of optometrists