I received some of the worst customer service I've ever experienced. I placed an order through DoorDash and called the restaurant to make a small request. Before I could even explain, the man who answered the phone repeatedly cut me off. Each time I called, I barely got a few words out, just enough to say I had a DoorDash order and provide the name before he hung up on me for no reason. This happened multiple times. It got to the point that I had to ask a friend, who is more fluent in his language than I am to call on my behalf, and she experienced the same dismissive and dusgusting behavior. At no point was I given the chance to explain my request. What made the situation worse was that he kept YELLING at me to come into the restaurant to order, completely ignoring the fact that I had already placed an order through DoorDash, and paid in advance. It felt like this asshole of a human being missed the idea that my order had already been made and paid for already. Seems like his problem for not understanding while making assumptions without listening and showed a complete lack of respect for customers. I don't often leave reviews, let alone a negative review, but this one really had me going. On top of the poor service, I paid an extra $13 for additional meat and did not receive what I requested. That only added to the disappointment. I know many people who love Vietnamese cuisine, and had this experience had not happened, you would have had my continued business as well as several new customers through my recommendations. Unfortunately, that will not be the case. This was my first time ordering from Saito & Pho, and it will be my last. While the food may be decent, the customer service was unacceptable. I would not recommend this place based on my experience. To the owner: I strongly suggest addressing this issue with your staff. I did not get the employee's name, but this kind of behavior will drive customers away. read more

The streets say this is some of the best BBH in town... so I had to come try. Pretty authentic and they give a generous serving of meats. Comes with all my favorite vegetables on the side. The broth was good but I felt like it could've been even more flavorful. Maybe some more spice and depth. I think I'm spoiled by my mom's recipe. I do wish my bowl was served a bit hotter. I want the steam to attack my face! Fast service and plenty of parking. read more

Saito & Pho - Spicy Vietnamese Noodle-Bun Bo Hue - Vietnamese Near Me - Houston, Texas

Great pho and maybe the best bun bo hue in Houston, but not by a huge margin where I would go out of the way for it every time. They give an insane amount of meat here in both the pho and BBH (was delighted with 2 big pork bones in my BBH), so that was great--just wish they gave more noodles, especially with the amount of meat given. The variety of vegetables given here for the bun bo hue was excellent and unique from other restaurants. Will definitely be back! read more

Saito & Pho - Bun Bo Hue - Vietnamese Near Me - Houston, Texas

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3.5. It's good (at first).... It's a little hole in the wall. Very Vietnamese. As standard Vietnamese as you can get. Service sitting down was quick and painless. Ok, here we go.... Food was GREAT (at first). Broth was great. Meat was great. BUT (maybe it was just our bowls) the pho noodles were STUCK together. Normally, once you add the soup, it comes apart but I was fighting my clump of pho noodles the whole time. There is a reason WHY it seems like there is so much meat (and yes, it did seem like a lot of meat), the noodles are so clumped together that you just eat it faster. That's the con. The pro is that the noodles tasted great. Besides the fight against the noodles, the soup seemed to lose flavor as I was eating. It just tasted more and more bland as I ate. I don't get it. Maybe it's just me. But that's my take. AND their L bowls seem more M than L. ¯\_(ツ)_/¯ Would I come back? Yes, still a GOOD bowl of pho minus my gripes. Looking forward to the run back. read more

Saito & Pho - The everything bowl - Vietnamese Near Me - Houston, Texas

Took fast for us to get our food, good service nice lady it was really good broth was rich area was nice had a nice view of the outside read more

Saito & Pho - Vietnamese Near Me - Houston, Texas

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Great spot for Bun Bo Hue. I've heard this place recommended several times through word of mouth for BBH and finally got to try it today. The broth is on the lighter side, and definitely not spicy even if you order it spicy. However, with some shrimp paste and sate, broth finally hits the spot. My favorite part was the variety of vegetables - banana flower, raw water spinach, cabbage, among others. It's been a hot minute since I had water spinach and banana blossom in my BBH. The bowl also had a good variety of meat - shanks, pork leg, cha lua, pork blood. The spring rolls, on the other hand, were incredibly sad. Wrapped loosely with just vermicelli and lettuce, cha lua slices floating in the middle instead of hugging the rolls, dipped in a pale sauce. I wouldn't recommend this one. The older uncle server was incredibly friendly and funny. He told me the owner's dad is actually Japanese, hence the few attention grabbing Japanese dishes on the menu (katsu, steak, teriyaki). Vietnamese and Japanese on the same menu is such a rarity, so I do want to return and try their Japanese dishes. read more

I love this spot, the first two times I ordered through DoorDash, I was not disappointed at all. I got a custom Pho with brisket, rare steak & beef ball. The broth had good umami flavor and it didn't need any Sriracha or hoisin sauce. The meat was tendered and not chewy. For a small they are really generous on the meats & noodles. To be honest I wasn't able to finish my food & had a good amount to save for later. I can't imagine how much they'll give you for a large. I was so satisfied that I decided to dine in with a friend. This time I ordered their bun Bo hue and my friend got a small pho. Once again the portion size for a small is very filling and will have you leaving full. The broth for my bun Bo hue was tasty I just wished it had more lemongrass flavor. Luckily they had that stinky shrimp paste to add onto the soup. My friend can eat but he couldn't finish his Pho. Flavor wise it was delicious and had a good sweetness to it as well. I can tell it was made from love. The entire staff was extremely friendly and welcoming, this is something you usually won't see in Chinatown. Overall, the food was a 4 but I'll give it a 5 because the staff was awesome and the portions are filling. I'm all about quality but this spot delivers with quality and quantity. Will I come back? You bet I will. read more

Saito & Pho - Vietnamese Near Me - Houston, Texas

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This place is nestled in a desolate commercial strip mall that looks to be struggling. The water fountain was drained and the storefront sign looked worn and faded - nothing seemed to draw my desire to eat here... yet there were a decent amount of customers eating. I ordered the bun bo hue noodles. Food came out quick and steaming hot. Lots of meat and broth tasted great! With the added slices of jalapeño, bundle of fresh herbs, and squirt of lime, I was a happy camper. Not the best I had in Houston, but I wouldn't mind ordering it again. The kids enjoyed their rice plate. It's always nice when the kids enjoy their food. Service was friendly and prompt. No complaints. read more

Saito & Pho - NO1. Bun Bo Hue Spicy Special - Vietnamese Near Me - Houston, Texas

Saito & Pho is squarely in the middle of the pack when it comes to pho spots in Chinatown. It's a pretty standard in terms of interior and decor. There is the fish tank against the wall, soup spoons stacked in the middle of the table, and hoisin and siracha. We tried pho dac biet, bun bo hue, and com thit nuong (grilled pork). Bun bo hue: the meat, pork blood, and cha were tasty. The noodles had a good bounce but the soup was just okay for me. I think it was missing a bit of spice. It certainly had the bun bo hue taste but felt like it was missing a little something. Rice plate with grilled pork. The grilled pork was a little dry and didn't have the right flavor. It was okay, but didn't have the grilled flavor. Not quite sure what was missing though. read more

Saito & Pho - Rice plate with grilled pork - Vietnamese Near Me - Houston, Texas

The Togo here for Pho and Bun Bo hue must try it because it's barely any MSg. You can find in but space is a bit tight for large party of 5 or more. I love that bun bo hue Togo give you abundance of lemon grass with beef shanks tender but a tad bit thin just ask for beef slices instead of hocks and cha or pork blood they will replace with more beef, also I like the pho, Nem cuon and eggrolls all were delicious as well for the price is right. read more

Saito & Pho - Vietnamese Near Me - Houston, Texas

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I had an errand to run during lunch at UPS and Saito & Pho was next door. As a self proclaimed pho connoisseur, I looked at the menu and saw they had oxtail pho so had to order it . When I tell you the pho broth was 5 stars by itself then the the star of the show, 3 huge oxtails that were absolutely delicious beyond! It was my first time going but certainly not my last. Outstanding. Oh! Went to the location on Hwy 6 North. read more

Saito & Pho - Oxtail Pho - Vietnamese Near Me - Houston, Texas

If I didn't read the reviews, there was absolutely no way I would have found this great spot. The service was amazing, it could have been the owner but he was on point. It's fairly small yet cozy. The food was delicious. Family will definitely come back. read more

Saito & Pho - The vegetables you place in the soup - Vietnamese Near Me - Houston, Texas

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Bun bo Hue is so good. Ordered to-go and I had ro say it was the best Bunbo Hue I have ever had from a store. The broth was very fragant with a lot of lemongrass. Love it. read more

They have Vietnamese and Japanese food. Pho broth is delicious. If you order the L they will give you more toppings as well not just noodles. It's a bit dingy and toppings on the table aren't clean but still decent food read more

My go to for bun Bo hue. It's always consistent every time we go there. The workers are always friendly especially the old man there. I haven't tried their pho or other foods beside BBH. The place use to be a sushi restaurant so it's very casual. read more

Saito & Pho - BBH - Vietnamese Near Me - Houston, Texas

The best broth ever!!! I can't even tell you how good this place is. They specialize in Japanese and Vietnamese cuisine, but they have a pretty small menu compared to most pho places. That's actually a really good sign. I actually prefer when a place has a smaller menu. They don't do too much and because of that the few dishes they do have really shine. The service here is a little hands off but don't have that keep you from coming in. They only have one server and he's busy with a lot of side work. So if you need something do not hesitate to ask him for help. The shop is really cute. It has big windows that let in plenty of natural sunlight. The walls have these giant mirrors and lots of live plants that make it feel very inviting. Another weird thing about this place is that they have some of the best chicken wings I have ever had. Like ever. The ones in the fish sauce (nuoc sauce). They also have grilled pork Banh Mi's and they are so incredibly delicious. The bread is really fresh and has a nice crispy crust to it. This is one of the favorite hidden gems. The food is always good! Sometimes when you become a regular at a spot you can taste when they have an 'off day'. This place is the exception. If you don't need any fancy frills or anything else to have a good meal this is the spot. Get a bowl of pho and enjoy the company of a good friend. The prices are extremely reasonable and the portions are ginormous. Please be respectful of the slight language barrier. They try their best. If they don't understand what you are saying feel free to point out the dish on the menu and he will get you right. I love this little spot and they deserve the best! read more

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When you see Barbi's photos you might hope for a face pic, only to say "sigh... toe." We saw this stand at the amazing Asian Night Market, and their food is delicious and affordable. They're perhaps one of the better stands at any of these food markets around Houston. When you come to this market, make sure that you come and give this amazing food a try. read more

5/5 pho. Delicious every time. My workplace and family all order from here regularly.

I'm still in the middle of eating as I write this review. The food is absolutely phenomenal. Anyone who enjoys pho will enjoy this place. The broth is an easy 10/10. I could drink it all day. Will definitely make this place a staple! read more

Saito & Pho - Vietnamese Near Me - Houston, Texas

Clean and cool on the inside. immediately brought me ice water. they have delicious ice tea bun bo hue was 10/10 wafu steak was 10/10 read more

I order to go and ask for extra pig feet, they charged me for it but when I got home there was not a single piece of pig feet - was so disappointed. I will check my order from now on. read more

I've only tried their Bun Bo Hue & Bun Thit Nuong Nem Nuong Cha Gio. Their food quality is quite good on both dishes. Bun Bo Hue is a bit pricey but the quality is totally worth the price. The broth was clear but flavorful with decent amount of meats. On another side, their Bun Thit Nuong Nem Nuong Cha Gio took a veryyy long time to be ready (+/-30 mins). Seriously a very long time to the point I thought my 1st visit could be just an unlucky one having to wait for that long, but my 2nd visit 2 years later confirmed it was just the normal time they needed to grill the meats lol. BUT their flavoring & texture are absolutely worth the wait by every mean! The meats were so soft, moist, and very flavorful! They did explain to other customers before that they only grill the meats fresh by order & that's why it generally takes longer for each dish. I would love coming back for their grilled meat dishes but only for the days when we are not super hungry and have plenty of time to spare - which is rarely the case for me and my parties when we go out to eat. T_T read more

Saito & Pho - B02. Vermicelli Combination $10.95 - Vietnamese Near Me - Houston, Texas

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Really good spot for bun bo hue and the wafu steak was delicious. The place is a small hidden gem.

After visiting this place I have vowed to make this my go-to Pho spot.. everything is presented to you fresh. I've ordered other dishes and very pleased w/the all. Please don't forget to try the calamari read more

This is my favorite pace to eat bun Bo hue. The soup is delicious. Many varieties in the menu, the price is decent.

Ate here with my family at 12:30 and was questioning whether or not we should come eat here. The front of store was empty and dirty, the place looked extremely rundown and like it was abandoned. When we walked inside, it was extremely dirty and an oddly amount of plants in the store, like Im talking plants everywhere. We had to seat ourselves because all the workers were busy eating. The decoration was odd and the whole store looked disorganized. My entire family order BBH, the BBH was good, but the meat had a funky taste. I wouldn't come here again. read more

Saito & Pho - the inside of a restaurant - Vietnamese Near Me - Houston, Texas

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If you're looking for a legit bun bo hue that tastes like home (vietnam), definitely put all of your doubts asides and go here. The service is very nice and welcoming. The taste is delicious and consistent every time, you get a generous amount of meats, and the side veggies is the freshest I've ever seen from a restaurant. Their pho and bun thit nuong are both equally delicious as well, but bun bo is a must get! read more

Spicy noodles soup is the best. Lot of meats, vegetables, the broth is balanced. I like the broth in here than other places.

I had Rice and grilled pork with eggs. Delicious food and bite coffee. Wonderful service from elderly man. read more

Got the combination vermicelli and it was soooo good!!! Combination had grilled pork, egg roll, and nem nuong. Will definitely come back to try other items read more

Saito & Pho - Vietnamese Near Me - Houston, Texas

Bun Bo hue was good and a good value. Anchor hock was too hard. Broth was good but needs more salt and lemon grass flavor. The front entry was very dirty with trash every where. read more

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Best bun Bo hue in Houston! Small and cozy, and the service is quick! Love this place!

Bun Bo Hue was really good... hard to find authentic/non salty BBH. Bun Tom Nuong was great as well even for the next day

The service was nonexistent. No one helped me at all! I had to get my own menu, ask for my silverware and they didn't even give us forks. The messed up our orders and made us take it and we asked for them to fix our orders however they refused and made us take it. When we went to go pay they charged my friend for a WHOLE OTHER TABLE. read more

It's pretty good , soft shell crabs are so fyaaahh lol ya must try asap lol . Yum. Lol

Only the best Bún Bò in town! This is the only place that I go for bún Bò now. This is second I actually write a review for a restaurant. The only down side is service maybe a little slow but that is usually the case for authentic delicious Vietnamese food read more

Excellent, broth is clear and flavorful. Rice is perfect. I got the Teriyaki Salmon which was tasty too.

Good price, great taste, nice portion, plenty of parking and friendly service. Recommend their bún bò and cơm gà nướng. read more

i came to this restaurant and was not sat down by anyone. after grabbing my own menu i ordered. they proceeded to make me wait 30mins they brought out the wrong dish and refused to change it. they also did not give me silverware. i then had to pay the price of the dish they brought out and was not given a refund. proceeded to charge my friend for an ENTIRE TABLE WHICH WASNT EVEN OUR TABLE. read more

Best pho I've had in a long time. I had the seafood pho the shrimp was so good. Thai tea was good too.