Jorge did an outstanding job on our carpets…read more Jorge smiled and he shook my hand and introduced himself. He arrived on time and put on removable shoe protectors for his shoes. I showed him the carpets that I mentioned to Alex and he understood everything I requested. He asked for the connection to the water in the garage and I showed him where it was and he said I could close the garage door on the hose as it would be okay to do that. Excellent communication and outstanding work done by Jorge and Alex. Price was great and I am a happy camper. David

The response Alex gave is not accurate. After he wrote me his assumptions I wrote back and called…read moreseveral times . There was zero request to move furniture as a matter of fact there was zero moving of furniture as repairs were made to the house and everything was packed up. I even sent photos of this. And regarding the price he was also mistaken as there were two trips and he would have been paid twice. I'm not trying to split hairs but since Alex wrote this explanation I am ensuring clarity. I also wrote several texts clarifying his misunderstanding and called. He didn't respond at all. Instead I found an alternative who was happy to the work. Alex did indeed dismiss and degrade his colleague. This person is not responding with accuracy. See text below

Tony's service was honest. He did a great job on my really old white common space carpet in one of…read moremy buildings. I didn't expect miracles since it was on its last leg and had its share of foot traffic over the last ten years. He would be the go-to for professional carpet cleaning service in the San Francisco area, but I try to stay away from carpet now! He was on time and took care of two flights of stairs and hallways within four hours. Sent me before and after as well, which I appreciated.

Very responsive! I was going to reach out to another company via Yelp for quote but I end up went…read morewith Tony because he was very responsive, gave a very fair and reasonable quote. And Tony delivered as promised and I truly appreciated it! I had him to clean a large loveseat couch for us. He showed up early and cleaned the sofa and left our living room clean and dry :) Highly recommend him for sure!

I have used Oscar many times before. This service is always a 10! My cat says Merry…read moreChristmas........ Thanks, Oscar!

They ruined my sofa. Please do not hire this business for upholstery cleaning. They are carpet…read morecleaners. Because I read one review for cleaning fine upholstery in the past, I decided to hire them to clean my large Gold+Williams velvet sofa, two velvet chairs, 1 loveseat, and 1 vanity chair. When I spoke with Carlos, he assured me they had experience with fine upholstery like mine. Reina called me the day before, asking for more money because it was an over an hour trip, which I declined since it was a 30-minute trip and her son knew the address in advance. I should have cancelled the service right then. They ruined my fine sofa; it was left with vertical stripes and fabric scratches, damage from the machine they used. When I called her about it, she said the marks would go away if I passed a damp towel on them, which I did, and nothing happened. Then she said that if we sat on it, the lines would go away. I asked if they had used metal blades on my sofa, and she said yes, that it was a professional machine. Finally, she offered to take care of the problem if I paid her an extra $200, which I declined. She also told me they couldn't remove a "mark" from the loveseat (it was dry food, I removed it after they left). The vanity chair, stained with makeup, was left as dirty as it was found. She said they couldn't clean it. I paid $400 for the service, a waste of money. I give them 2 stars for the carpet cleaning, which they do well. They cleaned the carpet in the stair-hallway, and that job was done very well.

This place ghosted me. I had an appointment and they never showed or answered my calls. Super…read moreinconvenient after I completely destroyed my apartment to prepare for them.

Robert came over and converted our sectional sofa from an antique 5 yr old to looking brand new !…read moreHe was also very easy to talk to, alert and responsive to our questions and even gave us tips on keeping the furniture in great shape I would definitely recommend Kleenet for your home or business !

Expert Clean and Green took "expert" care of my three sixty-plus-years-old Karastan rugs that…read morebelonged to my aunt. Todd returned them in pristine condition; especially happy with the cleaning since my Irish Wolfhound also loves these rugs! I'm pleased to add my name to those who highly recommend the experts at Expert Clean and Green for your textile cleaning needs!

Ofer's expertise and experience shows in his top-notch work. We've relied on him for over a…read moredecade-- for cleaning white rugs and white upholstery. He even offers DIY spot-treatment tips for his clients. DIY case in point: Recently the dog peed clear through a memory foam mattress topper. In a panic I called Ofer who walked me through treating it myself. I followed Ofer's simple steps, basically, for treating the memory foam. At the end, as he advised, I used an enzyme-based product. (He recommended Nature's Miracle; I had BioKleen on hand, plus it's fragrance-free, so used that instead). Thanks to Ofer, the memory foam is saved! Smells like nothing now, other than faintly like foam. You can't even see where the spot was. I would never have believed we could save this mattress topper!

Nikita did a great job cleaning our sofa and loveseat! They look brand new after the cleaning. Very…read moreprofessional and thorough -- highly recommend!

Informative. Possibly generated. Perfect for what I wanted which was information about cost and…read moretype of service

Derald was on time, very polite, and did a thorough job to clean each vent. He does the best work…read more I am happy with the services (vent and carpet cleaning). I will contact New Era again for any future services.

I can't recommend New Era Carpet Cleaner enough! He did an amazing job cleaning my rugs-- they look…read morebrand new again. He was super helpful, took the time to move furniture carefully, and made sure everything was put back perfectly afterward. On top of that, his prices were really fair and cost-effective for the quality of work. If you're looking for someone reliable, friendly, and thorough, definitely give Derald a call!

The team at Bay Area Carpet Master was incredible. I requested a three room carpet cleaning with…read moretwo large area rugs and they gave me a quote that included one flat fee. They were able to come out the same week and did a great job. The technician was professional, on time, and knowledgable about our carpets (wool, so they'd take a bit longer to dry and may have a 'natural' smell). Overall, thrilled with the service and highly recommend.

Service was quite good. The crew arrived on time and did fantastic work. Price was fair…read more We had a problem though - the cleaning agent they used gave me an allergic reaction and I couldn't re-enter my place for over a day. They were very gracious and sent the crew back to rinse the carpet and 2 days later I could enter without an allergic reaction. Well handled but not without problems. I suspect most folks won't have allergic reactions.