Nikita did a great job cleaning our sofa and loveseat! They look brand new after the cleaning. Very professional and thorough -- highly recommend! read more

Informative. Possibly generated. Perfect for what I wanted which was information about cost and type of service

This was my first time using Yelp to book a service, so the experience was all very new to me. This business was not the company I initially reached out to but I'm so glad I went with them! They responded to my messages quickly and scheduled cleaning 2 large shaggy area rugs for a regular cleaning plus quick dry two days later. I received a reminder call the day before and they arrived promptly within the 2 hour window the day of. Our technician was very kind and wore booties so he didn't track dirt from outside the home! We are so happy with our clean rugs! Thank you! read more

Nikita just spent a few hours doing some magic on my old carpets. He did an amazing job, friendly and showed interest in what he was doing. He explained the work before starting and gave me an assessment of what he was able to do at the end. I felt the price was fair and the service received was excellent. Thank you! read more

Quick easy, the technician did a good job. He was rather quiet but I would hire again read more

USA carpet and couch cleaning did an amazing job cleaning my two couches. The rugs in my living room had stains all over them and one of my dogs had a terrible accident and all of that came out and was brought back perfectly clean. Vitalli did Joan excellent job Cleaning and deodorizing two large couches two chairs and two large carpet carpets which look like they were restored back to new! read more

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the service was quick and efficient. My couch looks so much better! And they were the most affordable quote I got. read more

USA Carpet & Couch Cleaning - Before - Carpet Cleaning Near Me - Oakland, California

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These guys were very responsive and quickly set up an appointment for carpet cleaning of an apartment unit. The technician, Martin, came at the exact time and got to work quickly, finished within 2 hours and cleaned up everything. Thanks USA carpet cleaning! read more

Responds promptly, negotiates fairly, but cancelled me 3 hours before the scheduled time after confirming with me the day before and the day of. Luckily I was able to find someone else. read more

Nikita cleaned our carpets. He was very nice, explained the options and cleaned up once done.

Nikita was on time, prompt, and professional. I had a small job to clean one of our area rugs and it's looking fresh! read more

USA Carpet & Couch Cleaning - Clean rug - Carpet Cleaning Near Me - Oakland, California

Nik came out and cleaned my 8 ft sofa and 2 accent chairs and did a great job. Super respectful, efficient, and just an all-around nice guy. Furniture looks great. Would definitely use them again. Ask for Nik! read more

Update: Yurii came out yesterday and did a great job. I wish he would have come out first. To be fair we both agreed the first guy was or had a bad day. Can't say enough about their Customer Service who kept in touch throughout the whole process and made it right. read more

Got a quote over Instagram for upholstery cleaning and went through their DM funnel to book an appointment. They serve throughout the Bay Area, and look to be widely available as I was able to get a time booked two days from my message. I have a 3-seater and an ottoman. They claim their regular rate is $219, discounted rate is $153. I sent them specific links to my couch & ottoman from Article since the cleaning instructions recommend low moisture techniques for their performance fabric and my couch is white. Upon review, the price went up to $174 cash. There's a 5% fee for credit card transactions. Tip: the tech doesn't carry change so get exact cash ahead of time. Tech came within the two-hour window and got straight to work. Large bulky machine worked wonders. Note that they need access to a strong outlet, water supply, and a place to dump the water. Thanks to the tech, I found out some of my outlets weren't working. After a little over an hour, my couch was cleaned and looked great. Guy even steam cleaned my throw pillows at no extra cost. It could get a little messy. Water from the steam cleaning was all over the floor. Good service, fair price even with the switch up, and professional all around. Would hire again. read more

USA Carpet & Couch Cleaning - Initial quote - Carpet Cleaning Near Me - Oakland, California

Very deceiving. They would play you. At first they said $350 then $399 then $465 You can see how they play with words to play you like an idiot. read more

USA Carpet & Couch Cleaning - Carpet Cleaning Near Me - Oakland, California

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Cat pee??? What cat pee?!? Professional, efficient, and quality work. Will have them back! read more

I would highly recommend this business. First time experience with them. The technician was very respectable, inspected the carpets and provided a revised quote before starting, did the agreed upon carpets cleaning very thoroughly and within the time. read more

Yuri spent a lot of time working on getting out years of deep stains from two area rugs and a La-Z-Boy loveseat. I knew I would pay an upcharge for the deep cleaning on the rugs as they were pretty trashed. I really appreciate the easy communication and will definitely use their service again in the future. One thing to note: not included in the original quote is an optional add-on for quickening the drying time. It was an extra $38 for the loveseat and $19 for one of the rugs so that they dry out in about six hours as opposed to 20ish. read more

USA Carpet & Couch Cleaning - After the cleaning, some stains were just too deep embedded into the wool fibers, but overall it looks so much nicer - Carpet Cleaning Near Me - Oakland, California

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The service and technician, Martin did a great job. The only reason I won't be giving 5 stars is the delay in arrival during the arrival window. read more

Nikita was outstanding - super professional, skilled, and friendly. Would highly recommend!

Nikita was our technician and he did an amazing job. The carpet in our living room had many stains and the deep clean was able to get everything out! Great job and will be calling them again. read more

USA Carpet & Couch Cleaning - Carpet Cleaning Near Me - Oakland, California

Vitalik was amazing! The service was fast, easy, and reasonably priced for the quality of work. I have a white couch that's over five years old, and between everyday wear and having a dog, it was definitely in need of some care. After the cleaning, it looks better than ever. I couldn't be happier with the results and would highly recommend! read more

After requesting a detailed quote to have a piece of furniture cleaned, the person who contacted me did just that! The pricing is well within reason. And although I cannot immediately book with them, I will be using them in the near future! Absolutely Lovely and Spot On Customer Service!! read more

I found USA Carpet Cleaning through Yelp after requesting a few quotes, and they stood out as both affordable and flexible with scheduling. Communication was great--they answered all my questions promptly and kept me updated via text leading up to the appointment. My service window was from 1-4pm, and Vitalii arrived right on time at 1:39pm. He was super friendly, professional, and respectful--he even wore shoe covers inside the house. He did an awesome job getting tough stains out, including coffee and dog pee (ugh), which I honestly didn't expect to come out so well. The high-traffic areas and stairs were extra dirty, but he tackled them thoroughly, and now they look significantly brighter. I have cream-colored carpets, so I knew it would be a challenge, but he really exceeded my expectations. He wrapped everything up by 4pm, and payment was easy via Zelle or cash. Overall, the carpets look amazing! I'd recommend getting a couple floor fan from Costco to help with drying the carpet quicker. I'm really happy with the service and would 100% recommend USA Carpet Cleaning to anyone looking for quality work at a fair price. read more

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Cleaner came on time, friendly and did a great job. Moved furniture carefilly and put everything back to its original place.

Nikita was excellent. He cleaned both sides of our mattress and did the edges + corners. He was very thorough and I would highly recommend USA carpet again. Great experience. read more

Was initially impressed that this company reached out to me quite quickly as I had inquired to book a carpet cleaning and the reviews were good. We set it up and confirmed that they would visit the property earlier today between 2 and 4 PM and their name would be at the front desk to check out the key so they could clean the carpet in the vacant apartment. This was all coordinated and set up, however, at 5:47 PM they texted and said they couldn't find parking. Their next text said they were leaving because they hadn't heard from me. Not sure why they wouldn't just have parked in the front white loading zone of the building and taken care of the job like was all agreed upon and set up. Not impressed with the service provided by this vendor. And then they posted a response below my review saying they arrived during the time of arrival they committed to, but I've have shown in photos below that is false. Also, the building has a white curbside for unloading so they could have parked there to unload. And I've reviewed my communication with them and never once did they inform me that they needed reserved parking as Tim's Yelp response notes indicates. read more

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Yurii came on time during his scheduled arrival. He was fast, efficient, & professional. We had a rug cleaned and were really pleased with the turn out. Attached are before and after photos. Would definitely use them again! read more

USA Carpet & Couch Cleaning - After Picture. - Carpet Cleaning Near Me - Oakland, California

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Couches, pillows, area rugs requested cleaned. It took a couple of hours. Vitalik was the technician doing the work. Friendly but spent a lot of time on his phone which annoyed me. I tried not to badger him but every time I looked in on him he was on his phone. Did he really do a thorough cleaning? I don't know. So far couches look clean, rugs look clean, drying. I just wished he focused more on the job than on his phone. read more

Had a steam & Deep cleaning, just before move in for carpet cleaning. OMG. Looks like new carpet. Martin was kind and very professional. Strongly recommend USA Capet& Couch Cleaning. read more

Your response contains several inaccuracies that I need to correct for the record: 1. You initially offered only a 50% refund, not a full refund. I had to specifically request the 100% refund myself. 2. The offer for a free return visit only came AFTER I posted this review, not during our original interaction as you're implying. 3. The stains I mentioned are NEW stains that were created during your cleaning process. These were not preexisting stains that couldn't be removed. They literally did not exist on my carpet before your service. 4. You absolutely did leave puddles of water on my hardwood floors without drying them. I had to clean them up myself. 5. I also had to remove the new carpet stains myself since they were left after your service. Most concerning is that you've now contacted me multiple times via email and text pressuring me to remove this honest review. This kind of harassment of customers who leave negative feedback is inappropriate and unprofessional. Looking at your other reviews, I can see this appears to be a pattern. Other customers have mentioned similar pressure tactics to remove negative reviews. My review stands as an accurate account of what happened. The continued harassment only reinforces why this review is necessary to warn other potential customers.​​​​​​​​​​​​​​​​ read more

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Simply put: The interaction was professional throughout. The tech was quick to respond, answered questions promptly, and worked with you on schedule. He was also on time, professional, friendly, detail-oriented, etc. The price was reasonable, and the final product (a clean carpet) was outstanding. USA Carpet - way to go with demonstrating how to effectively run a business with a focus on the client and their needs. Solid. This is my new go-to Carpet Care vendor. read more

USA Carpet & Couch Cleaning - Carpet Cleaning Near Me - Oakland, California

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Great work by Nikita. Showed up early and did an excellent job. Even cleaned a small rug for free.

Yuri came up to my house on my time . My couch had a lot of stains thanks to my very active toddler . But it was looking brand new after his work . I would happily call them again ! read more

Nikita did a wonderful job! he was quick and had great customer service! Would definitely recommend!!!!

They came back and did a much better job this time! As soon as they saw my first review they reached out to see how they could fix the situation and were very caring about the whole situation. Definitely recommend them due to their customer service and insistence on quality work. Will be using them again in the future read more

I had the pleasure working with Martin who did an unreal job! Came in at the discussed time and was very professional. My mother's carpet was looking MUSTY CRUSTY DUSTY; but he did such a thorough job with the deep cleaning and steam treatment, I can't believe the ending result. I had very little hope on many of the spots and stains, but he took his time and care for each one and I'm shocked they're nearly non-existent now. If I knew this job would have turned out so well I would have taken a before and after picture, but I did not have such high expectations that it would look as good as it does! read more

Nikica (I'm sorry if misspelled) did a great job. Great communication and he took his time. Not a spot left on my carpets and my house smells amazing. Will definitely use these guys again! read more

The professional technician Yurii help us clean carpet for 3 rooms. His work was completed at a very high level. The attitude is very friendly, and all our requirements have been met. The contrast between before and after carpet cleaning is obvious. Highly recommended. The value of his service far exceeds the actual price. read more

Best experience getting my couch cleaned I was able to send pictures through yelp and was quoted a great price, Yurii showed up on time looked over the couch and discussed in his professional opinion they cleaning my couch needed and realistic expectations no overcharge straightforward very polite and very professional. Highly recommended for couch cleaning. read more

USA Carpet & Couch Cleaning - Carpet Cleaning Near Me - Oakland, California