Jorge did an outstanding job on our carpets. Jorge smiled and he shook my hand and introduced himself. He arrived on time and put on removable shoe protectors for his shoes. I showed him the carpets that I mentioned to Alex and he understood everything I requested. He asked for the connection to the water in the garage and I showed him where it was and he said I could close the garage door on the hose as it would be okay to do that. Excellent communication and outstanding work done by Jorge and Alex. Price was great and I am a happy camper. David read more

The response Alex gave is not accurate. After he wrote me his assumptions I wrote back and called several times . There was zero request to move furniture as a matter of fact there was zero moving of furniture as repairs were made to the house and everything was packed up. I even sent photos of this. And regarding the price he was also mistaken as there were two trips and he would have been paid twice. I'm not trying to split hairs but since Alex wrote this explanation I am ensuring clarity. I also wrote several texts clarifying his misunderstanding and called. He didn't respond at all. Instead I found an alternative who was happy to the work. Alex did indeed dismiss and degrade his colleague. This person is not responding with accuracy. See text below read more

Alex's Carpet Cleaning - Our text exchange with no response after his dismissive assumption. - Carpet Cleaning Near Me - San Francisco, California

I had Alex's Carpet Cleaner out today. I've used him before but it has been awhile. Great job!!! read more

Alex was a true professional! He did a fantastic job on our carpeting and I plan to use him again. Highly recommended!

They did an amazing job on my three flights of stairs in our apartment building. We were so happy! They were flexible, communicative, helpful, and got us in quickly. I highly recommend!! read more

Quick response time, fairly priced, and on-time for cleaning with good communication during the entire process. Thank you!

Attached are the photos of 2 dents in the wall. They are on the walls of a staircase corner, which was a tight area to steamclean. I didn't look at the walls after the carpets were cleaned and did not notice these until I returned from a work trip. The hose being disconnected was only noticed last Sunday when my daughter turned it on to wash her car and the water poured out as the hose was never reconnected after the steam cleaning. read more

Alex's Carpet Cleaning - Carpet Cleaning Near Me - San Francisco, California

Alex called to cancel the appointment 40 minutes before the scheduled time, having booked the day (Wednesday) and time (9:30 am) well in advance, and when the home was already completely prepared and cleared for the carpet cleaning. Not only had I woken up very early, but I had also moved all the furniture in the house (tables, chairs, sofas, coffee tables, etc.). His cancellation came with only 40 minutes' notice and without any empathy on his part. Alex didn't even show any understanding when listening to my bewilderment at the surprise. Professionalism also manifests itself in speaking on the phone, presenting arguments, apologizing, and listening to the client. Alex demonstrated none of these qualities, and that's why I will never call him again. I hope this comment helps Alex understand that formalities are important and, above all, that time is valuable for everyone. read more

Alex's carpet cleaning done by Jorge was excellent! Scheduling was fast and easy. Alex kept me updated the entire day of service. Had two stains on the rug that previous company couldn't remove. Jorge was able to get a pet stain out completely and a coffee stain was harder, but it is not visible anymore after a second spot removal visit. So happy and satisfied with the work that was performed. read more

Alex's Carpet Cleaning was very quick to respond to my inquiry and was easy to coordinate with via text. I requested to clean two rooms approx 500 SF and they had availability the next day. Samy performed the work and the carpets look brand new! These carpets haven't been cleaned in quite some time and a bathroom flooding prompted us to finally do a professional clean. Samy was able to get tons of decade-old stains out of the carpet! Samy was also very respectful of the house. He wore shoe covers the whole time when inside the house. Once we're able to move around the furniture, I'll definitely be hiring them back to do other rooms in the house. Thank you! read more

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Two pieces of furniture cleaned today... the couch and the recliner, both needed revitalization. All in all, great job on both!

tl;dr They came on time, worked diligently and efficiently, and left us with two clean pieces of furniture - which was exactly what we needed. We wouldn't hesitate to hire them again! --- Full review: We reached out to many upholstery cleaners via Yelp to help us deep clean and prep our sofa + area rug for sale. Alex's was available soonest and at a competitive rate compared to the quotes we received from other businesses. Their cleaner, Johnathan, arrived precisely at the scheduled time, cleaned everything well - they did, however, point out a couple stains that proved impossible to remove without bleach (which would in turn remove the color of the sofa), but otherwise did a fantastic job. We appreciated their honesty, quality of work, and efficiency and wouldn't hesitate to reach back out should the need arise again! read more

Prompt, excellent work and results Worth the price and definitely will call them in the future read more

I used Alex's carpet Cleaning for carpet shampooing and I recommend him for both his quality, price and punctuality. Job well done!

Grateful Alex's carpet cleaning responded quickly, showed up on time and kept to their estimate. We were pleased

This is the second time I've used Alex's services. As long as I'm in the area, I won't use anyone else. Professional, trustworthy, thorough, communicative, & personable. He revives my ancient carpets to looking fresh. read more

A couple things went wrong: 1. In one of our rooms, there are MORE stains on the carpet than there was before the cleaning (see picture). I reached out to Alex and got no response about this. 2. I was told the carpets would dry in 3-4 hours. By bedtime, about 12 hours later, the carpets were still wet. We had no choice but to put our new mattress on the ground in order to sleep at night. When we woke up, the bottom of the mattress had multiple wet stains on the bottom from the carpets. The carpets ended up taking over 24 hours to dry, and the staircase even longer. I just wish we knew this ahead of time so we could plan for this. read more

Alex's Carpet Cleaning - Carpet Cleaning Near Me - San Francisco, California

Alex's carpet cleaning is absolutely the best. I had them clean my whole house and it is absolutely beautiful.. I will not use anyone else

I found Alex here on Yelp. He is quick to respond and after describing the space, type of carpet, and condition, Alex was able to provide me an estimate immediately over the phone. I felt the price was fair and his communication was excellent. So, I had no need to get any other estimates. We scheduled an appointment a few days later and before we ended the call, I received a text confirmation. Alex arrived promptly on time with his shoe covers on. :-) He walked through the space with me and set up my expectations properly and shortly began the work. As promised, this is a true steam clean. I occasionally walked out to the machine in his van to monitor the water temperature and it always maintained over 200°, which is what I wanted. The entire job took about 90 minutes. He was very thorough and I am very pleased with the outcome. Payment was dine electronically and Alex has a digital system set up with an email receipt and he will have a record of your work for ease of service in the future. Very seamless. In summary, Don't try to save money and rent one of those shampoo machines for a DIY. Alex's equipment costs several thousands and if you want a proper carpet cleaning with a lot of steam and suction power that will literally dry within a couple of hours (with proper ventilation) get it done professionally by Alex. read more

Alex's Carpet Cleaning - Note that the nozzle is made of a hard polyurethane material and not metal. Will not scratch your base boards or walls. - Carpet Cleaning Near Me - San Francisco, California

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5 star service. Alex was very responsive and customer focused. We spoke to Alex who was friendly, he listened to our needs, checked his schedule and was able to accommodate our preferred time. He provided a quote over the phone and pricing was more than reasonable. Alex's brother performed the service and was prompt, efficient, and very mindful of our residence. Alex and his brother went the extra mile and cleaned our building entry at no additional cost. That is exceptional service and deserves 6 stars. If you need quality carpet cleaning, Alex is the shop to call. read more

First, I will say that I have been receiving carpet cleaning services from this business for a while now and the first time it was excellent business but as the time went on it went downhill. I had services on my one bedroom apartment and yes my carpet was soiled which is why I booked to begin with, right! Ok, the technician attached an adapter to my bathroom sink because he didn't have enough water in his tank to clean the carpet, although that's why he came, right! He attached the adapter to my sink and turns on the water only for the pressure from the adapter to burst my pipe and water to flow from underneath my cabinet all over my bathroom floor and flood my bathroom. When I reached out to Alex he did not initially respond, and when he did he asked for a video, I responded with the video, just for him to deny and say it was a coincidence that now my pipe was busted. I am a great customer who has only shown him and his team respect when they are late and when they leave dirt streaks on my carpet after the cleaning. I always pay in cash as he tells me to and I tip except for this time when the technician flooded my floor, which is why Alex took money off only for him to then deny it. I am beyond disappointed. All of my products were wet my bathroom rugs were soaked, he tried to dry the rugs with the cleaner, me and my son got towels to soak up all the water and there was never even an apology, but I guess the $10 dollar discount made up for it though, right. read more

What an honest guy! Wow. I called Alex about a very delicate wool runner just now. He was the opposite of a hard sell - he explained to me his process versus chem dry and the pluses and minuses of both. He was so helpful and honest I was blown away and felt compelled to write this 5 star review before even hiring him. If someone if this helpful to a prospective customer and this honest, I would have zero hesitation in hiring Alex. What a great professional! read more

We hired Alex's Carpet Cleaning to steam clean our berber carpet after finishing a remodel of our house. Their price was fair and very competitive. The cleaner arrived on time, did a thorough job, and finished within the promised timeline. I would definitely use Alex's Carpet Cleaning again. read more

You absolutely have to steam clean your area rugs and dining chairs after the holidays. Not spring time, after the holidays. Why? Why you may ask? Because the increase in people on your home make this a necessity. Because turning on your heater with forced air coming in from vents that may or may not have been recently vacuumed blow dust particles into the air that eventually settle on your floor and furnishings. Because when you feed people over the holidays? They spill, drip, and create unintentional general messes. Adulting is hard. No one said it would be easy or glamorous yet here we are - doing it without training wheels! Yay us! Onward... I had them steam clean my insured expensive rug I've had for over 20 years and a trendy rug I recently bought from Amazon. They treated both rugs with great care and they use organic soap! Yay for the planet. I also had them clean my fancy dining chairs. They removed spots and drips before steaming and making my chairs like new pretty again. My rugs and chairs no longer display evidence of holiday merriment, and that is a good thing. Pride in ownership. Take care of your nice things and those nice things will make your house a home. I used the handy dandy Yelp app to get a quote and schedule. This company was responsive, well priced, and professional. I recommend! read more

Alex's Carpet Cleaning - Excellent spot removal on my fancy dining chairs. The holiday wine spills/sauce drips are gone! - Carpet Cleaning Near Me - San Francisco, California

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Alex was very understanding and even offered an earlier appointment time as an option on the day of my appointment. He worked on three rooms all for a reasonable price compared to his competitors. I also requested grout cleaning in the kitchen and he even helped me move the refrigerator. If you're like me and you hesitate/overanalyze on who to choose, let me save you the time and suggest you pick Alex. read more

We hired Alex's Carpet Cleaning for our rental in Daly City. Alex was very easy to work with over yelp messaging. He was crystal clear on everything. I felt confident in giving him the project because he was so thorough in his quotation. When Alex Carpet Cleaning was done, the tenant sent photos of the work. Not only was I pleased, but so was the tenant. They were punctual, efficient and professional. Thank you, Alex! read more

Alex and his team are magicians. That's it. They worked our carpet in ways I would have never thought possible. I already referred them to the complex I used to live at, my neighbors are excited and I'm pumped for you to experience Alex's Carpet Cleaning. read more

Alex's Carpet Cleaning - Yep, they even do this custom triangle design, yours free! - Carpet Cleaning Near Me - San Francisco, California

I found Alex's Carpet Cleaning on Yelp and decided to call for an appointment due to great reviews. They were all true! Alex's staff did a fantastic job with my carpet. Highly recommend them. read more

I used Alex and his brother back in August 2022, when we moved into a new house. I just called them again to get a refresher on the sofa and a couple rooms. Back then, Ivan was able to get some stains that no ohter company were able to get out. 5* all the way! Fast, effective, reliable and easy to communicate with. Looking forward to our next appt! read more

Alex Carpet Cleaning crew has done an excellent job cleaning the carpets of the rooms, hallway and stairs in our little preschool. They were efficient and completed the job in a timely manner. Alex is quick to respond, stays in contact and reasonably priced. Thank you for giving our carpets a much needed cleaning. read more

Alex came promptly, communicated well, and clearly took pride in what he did. He cleaned our carpet better than I thought possible. VS read more

All around great business. Very quick communications and concise explanations of services and help with any problems. Did a great cleaning job on my old wall to wall carpet. Highly recommended. read more

Very good communication. Was able to schedule the next day. On time. Did an excellent job cleaning the carpet and removing the stains. Very competitively priced. It was wetter than I expected and because it was a rainy day it took a little over 24 hours to dry with the help of the heater being on and a few fans blowing for air circulation. Would use Alex again. read more

The best! Stellar job from start to finish. On time, professional, expert clean, respectful inside home, and the price is so reasonable. I got so frustrated with bigger companies having $ minimums just to clean a small room. Thank you Alex! read more

Alex's Carpet Cleaning - Spare room - Carpet Cleaning Near Me - San Francisco, California

Listen, book Alex! He was very responsive, quick on giving me a quote and booked me right away. His availability for me was 1 week out which was totally fine. It gave me time to declutter my house. Our house is 90% carpet and he made it look and smell amazing! I'll attach a picture of our most used room where the dogs and kids spend a lot of time - it looks fab! Highly recommend! read more

Alex's Carpet Cleaning - Carpet Cleaning Near Me - San Francisco, California

Wow! Wow! Wow! We called Alex to clean our apartment building's common hallways that were filthy from a decade of neglect. Alex showed up on time, on a Saturday, and worked his magic. A few hours later we now have clean, fresh carpets just in time for grandma's Thanksgiving visit. Edit: I wrote this back in Nov 2021 but somehow it got stuck in my drafts. I noticed today and hit publish. read more

I've used Alex's Carpet Cleaning at a number of properties we manage. He's professional, affordable and very communicative. His crew gets the job done and it's truly magic how they make carpets look brand new. I would recommend them every single time. read more

Hats off to Alexs carpet cleaning ....Booking was easy... they were on time and did a phenomenal job as my carpets look brand new....Alex and his worker were professional and polite.. would definitely use them again.... thanks again for a great finished product... read more

This company was responsive and reliable for a quickly upcoming move in we were preparing our tenants for in South Beach of SF. This company was responsive, reliable and the cost for cleaning carpets in two bedrooms was affordable. It was my first time using this company and I would definitely consider using them again. read more

Outstanding quality and service. Would highly recommend and plan to use again in the future. His attention to detail was exemplary. Very respectful of my furniture and house. Polite. 5 stars. read more