These women do amazing work from bags to shoes and even clothing. They are a gem in the community…read moreand I will be a forever customer.

I HAD TO CALL THE COPS ON THIS LADY!!!!! BEWARE ... Giving…read morethis place even one star pains me as it is far too generous for the type of person the owner is. Walk with me here. This may be lengthy but if I can save just one person from going here then I have done my job. So my gripe with this lady actually began nearly 1 month ago when I went to drop off my black leather boots. She told me she'd do a perfect amazing job and charged me $70 which I thought was overpriced AF but I was willing to make the investment as my boots are genuine leather etc. She told me it will take a week. COOL that's fine. A week goes by and its radio silent. 2 weeks go by. Still quiet. Then I make the mistake of reading the reviews where it said she doesn't answer the phone. I call this place no joke 45 times, not one answer. So now I have to take time out of my day to pass by TO SEE if theyre ready. So I go and OFC they're not ready. I demand my shoes back because now she has pissed me off. However, she is kinda apologetic and she promises it will be ready by Sunday and if not Sunday DEFF by Monday. I tell her I get out of work late and by the time I get to her it will be around 6:30 PM Monday. She says I'm here til 11 PM every day no problem! She takes down my number. Sunday rolls around and OFC she does not keep her word. No call. Monday comes around , nothing. So I drive by on monday and the establishment is CLOSED! CUTE! Tuesday no word. I now have to take time out of my day to physically pass by and see if they are ready as if I don't have a job and other responsibilities. Now Wednesday is when s*** hits the fan. I pass by wednesday and she says to me "black boots right?" Great, it seems as if she knows what she's talking about and I anticipate everything going smoothly. She proceeds to hand me a plastic bag with a size 8.5 black boot that are very obviously not mine and the brand is ZARA. (I am a size 7 and no shade why would I bring ZARA boots to the shoe repair?). I kindly tell her that these are not my shoes. Bc theyre very obviously not. Instead of saying let me look into this or having any sort of normal reaction she begins SCREAMING at me. Like actually raising her voice, fingers in my face saying things along the lines of these are the only black boots i have in the store, these are YOUR shoes, this is not my problem, you are a liar etc. I tell her to lower her voice and request that we speak like adults. I soon find out she is incapable of this request. I tell her I am not paying for shoes that are not mine and this really sets her off. She then tries to tell me that I am a thief, cheap, this was my master plan all along, tries to make it about her having an accent (?) and that God is always watching and to give the money I'm stealing from her to a homeless man (??) and tells me to take my shoes and leave. After screaming at each other back and forth for nearly 10 mins while customers are onlooking, She is successful in gaslighting me bc I actually leave with the shoes. However, I quickly turn around and return to the store because these are simply not my shoes. This time, I try a new approach because at the end of the day I just want my shoes. I say look I am not trying to fight but where are my shoes? These shoes are 2 sizes too big and I just don't have any use for them? Since she has no emotional regulation , she begins screaming at me again saying that this is NOT her problem and demands that I leave. At this point I am so beyond annoyed and frustrated. I call my dad bc I simply never been in a situation like this before and he can hear her screaming at me through the phone and is even like WTF. So I said MISS THIS IS YOUR PROBLEM. And called the police which I truthfully really did not want to do but I had no choice. I began describing her features to the operator on the line.and they said police will be dispatched. She then collects her sharp items (?) a goes to get a coffee (?????) Odd. She returns though, and I have now been waiting outside her store for 20 mins waiting for police arrival.Mind you I have somewhere to be in an hour. As I am waiting, she VERY politely invites me inside. I knew something was fishy. She then says she "does not want to argue with me" and she "wants to talk like adults"- the very same line I used on her 45 mins ago! She hands me a pen and paper and asks me to describe my boots in great detail (?). While I am doing her assignment because again I just want my shoes, she opens a curtain to reveal MY SHOES. I was so gobsmacked at this point not only at the fact that I was right all along, but the fact that her energy had a complete 180 after she realized she messed up bad and making matters worse, she tried to Kii with me after , saying things like "you want to know whats funny" and 'please forgive me" etc. AND NOT ONE APOLOGY TO TOP IT OFF. ACCOUNTABILITY FEARS HER! I said miss do not speak to me. After she showed me my shoes, I scolded her with finger pointing for 5 mins in a s

nyc streets wreck havoc on a girl's high heels, especially when your daily routine entails carrying…read moreheavy files while running to get to work on time. needless to say, i easily wear out the rubber tip of my heel within a couple of months. while running through the hallway one day, i almost took a spill when the exposed metal slipped on the freshly waxed floor. the security guard that came to my rescue recommended that i try boris. i had been hearing the men talk about getting their shoe shined at boris for years but i never really paid much attention. i am now a fan! when i handed boris my shoe, it looked pretty pathetic, obvious indications of months of neglect and abuse. 5 minutes later, he handed me back a reborn shoe. i don't know what magic he worked, but it looked almost brand new. so instead of replacing my pumps every 6 months, for a mere $10 i can have boris work his magic.

I was in the area for work and, like the first review, needed a heel tip fix: Came here and it was…read moredone, very well, in 5 minutes!this was my first time getting immediate shoe fix service, I feel like usually you wait at least a day, so I was impressed! $10 well spent.

Great service, quality workmanship and fair pricing. I would highly recommend for anyone looking…read morefor shoe, bag or belt repairs.

It has been my place to fix my shoes last ten years or so ever since my last shoe repair person had…read moreretired. First of all, the quality of the work has been amazing. I have this shoes for over 10 years just because of this gentleman. I am planning to keep it for next 5-10 years with his help. ( Keeping my fingers crossed since it is my favorite shoes and they don't make it anymore.) I just had an issue with my leather MK bag and he fixed it perfectly. Thank you and that's why I keep coming back to you even if I moved away from the area.

Excellent selection of shoes. I bought a pair of snowboots I needed for a last minute sky trip and…read morethey had a huge variety to select from. Large selection of shoes available for casual outings as well as professional. Good location in center of the mall.

had a great sale but their terrible customer service drove me away so quickly. if a customer asks…read morefor a size of shoes and figures out they don't want to purchase it anymore, you do not slam the shoes into the box and then proceed to give them a side eye. come on basic proper etiquette but it seems you haven't learned so... if you were fortunate enough to receive less attitude, your experience here could've possibly been better.

I am so happy to have found a shoe repair shop with friendly and professional customer service…read more Richard, the new owner, replaced the heel caps of a pair of heels in less than 10 minutes. He also helped me pick out a pair of shoe inserts. His work is of great quality and value.

How did I ever miss this spot living a few blocks away?? Quick, inexpensive and friendly.read more

Being new to the neighborhood and recently breaking a pair of Tods leather boot heels that were not…read moreonly expensive, they also held a lot of sentimental values to me-- I researched all the shoe repair shops on yelp and decided to reach to out Tony (owner) to help with the repair. He was a very kind soul and responsive to all of my concerns while online; when I dropped him off the shoes the next morning, he assured that the repairs will be done right and I wouldn't notice that the heels were ever broken before. A couple of days, I pick up the shoes and Tony was right! I even waited a couple of days afterwards to write this review, so that I can test out the "walkability" of the repairs... everything was just right on, if not better than the original manufacturer. We live in a society where when something is broken, we throw away and replace . However, there are something's that hold good memories and too precious to discard. Thank you very much Tony for your repair work and for cleaning the leather shoes too! (see attached pictures)

The man working/owner was very rude to me today. I asked him to make the straps on my wedge shoe…read moretighter. I asked him how much?Which the price he told me was the same amount I paid for the shoe. I politely told him I wasn't sure if I wanted to pay that amount and he rudely said "oh your not sure? And threw my shoe " Thats not how you run a business. Very unprofessional. Now I know why he doesn't look like he's not making any business. He lost 2 customers today and wonder how many more to come.

This is a great little shoeshine store in a small house in the front of the Lindenwood shopping…read moremall in the Lindenwood section of Howard beach. The owners name is Max and his prices are beyond reasonable! his work is absolutely spot on and speaks for itself. I have brought everything to him the last 15 years from inexpensive shoes to $4000 Hermes riding boots and he treats all of his merchandise to repair the same! the quality is excellent 5 stars he does not take advantage of the consumer he's a one-man show. and he sells little wallets small batteries, purses He also repairs wallets, purses, zippers, aside from boots and shoes. I would definitely check him out his prices are great and he's a mom-and-pop small business so please support them.

Every inch of this store tells a story. I dropped off at noon and they were ready for pickup by…read more4:30p - amazing. These shoes were in rough shape, but Avner gave them a second life. I really wish I took a before picture bc the after does not do it justice! Restitching of the sole, fixing and reinforcing the heal and toe, fixing the lining, stretching, and giving it the best shine he could given where they were before. He explained all that before and gave me an upfront price and I paid cash - very reasonable and I really appreciated the same day service. He was so friendly and welcoming - will come again for any future shoe or leather needs!

My cuz told me that express shoe repair in Woodside queens could repair the broken zipper on my nap…read moresack and give my pair of dress shoes a complete ovehaul and cuz was right .They work fast as the name states and both items I dropped off are better then new and it didn't cost much .Place looks old and run down just like my old shoe repair shop in the Bronx many years ago and that's what I call a traditional shoe repair shop . They fix and service all types of footwear, fix and replace zippers and other types of services that require the work of a shoemaker . 4.5 stars on my yelp meter.