Marco was excellent! He responded quickly, was very professional, and got the job done fast and…read moreright the first time. It's hard to find someone this reliable and skilled -- I'm very happy with his work and would highly recommend him to anyone who needs a good plumber.

It's such a blessing to eventually find them. It had taken me one month to get quotes from plumbers…read moreand figure out the root problems since our toilets backed up. When I was sure that we had to first replace the whole septic system, I got quotes from many companies and building 5 offered the most competitive price. I was told by some company that cheap means less quality. Okay, please use your own judgement. I can only say they are not greedy company, or maybe they use fewer workers with less time but very efficient work. Maybe no long warranty is also a factor. So it depends on what you want. And during the work, they were very transparent with each process and helped me take pictures of every step they did. Josh and Alan were very patient in answering all my questions. They even change the main sewer line connected to the tank which is not in the scope of work. And the toilet already started to flow. Josh is super honest with the price, he took down the part that they didn't do at the end. They not only saved our pocket but also the time. They did a wonderful job within a day with cheapest price which some company has to finish in a week but charge triple. They truly care not just for the money. Thank you for everything. A lot of blessings for your business.

While actively in the process of selling my home I was requested by my realtors to get the septic…read moresystem pumped and certified. I contacted multiple businesses through yelp. Atlantis pumping was by far the best price with the most included in their package. Corey was very timely in his response to me and was very patient when answering my questions and dealing with escrow. He was very informative and helpful. I definitely recommend Atlantis pumping!

December 26, 2025 Once again Atlantis Septic Plumbing came…read morethrew. We(I) semi panicked about what company was coming for our septic pumping. Our management company said 'A' company was coming out but never said what company. So, as we were nearing 2 weeks since being told, I began to get anxious. With no disrespect to other companies, we didn't want anyone else to service our septic. Rick & Corey have been taking care of our septic (property) with such perfection in our book. But on Christmas Eve mind you, in the pouring rain here pulls up Rick. Talk about dancing in the rain. We were so happy to see Rick (& sad at the same time because it was Christmas Eve & raining). Anyway, Rick was in & out with both ours & our neighbors. I keep saying it, these men do a job I can't imagine anyone doing since it is a 'sh*tty* job & through all weather & holidays. They are AMAZING & deserve top dollar. You can't go wrong with hiring Atlantis Septic for your plumbing services; they are Top Notch. Thank You again Rick for coming out in the rain & on Christmas Eve, you're like family. Hope your Christmas was happy & you were dry.

Miguel at High Desert Septic saved the day! It was just…read morebefore Thanksgiving, most of the companies I called went straight to voicemail, noting they would not return until after the holiday. For a few others, I completed online request forms explaining exactly what I needed. As a real estate broker working under a strict deadline, I needed timely responses--especially since this property had two septic tanks that required certification. When an inspection was finally scheduled, one tank passed, and the other needed to be replaced. Although the field technician was fine, the office staff at that particular company seemed distracted and short--they weren't rude, but they clearly didn't have the time or patience to help me get the information I needed. As someone representing my client, I need a contractor who is responsive, professional, and efficient, and I realized I couldn't move forward with a team that made communication difficult. Fortunately, I then reached High Desert Septic. Miguel answered my call and from the very first conversation, he was pleasant, knowledgeable, and ready to help. I spoke with him on a Friday--by Monday, he had the permits, and by Tuesday, all the work was completed. He kept me informed and even sent photos without me having to ask. It was an absolutely refreshing experience. Miguel truly stands out in his industry. His professionalism, efficiency, and pride in his work deserve ten stars. I highly recommend High Desert Septic. Thank you, Miguel Trinidad.

I spoke to Miguel a few times and we texted and I sent photos. A process of about 3 weeks of us…read moremaking appointments and him not keeping the appointments. I would drive to the rental house to meet and he would not show up and not answer the phone and then a few days later we would talk again and he would apologize and make another appointment. After about 3 weeks and 5 appointments he stopped answering or calling me back. It was depressing and my tenant is really not happy because they had to live in the house all this time without the problem being fixed. Needless to say, after he quit talking to me I quickly called a different plumber and the job was completed relatively fast. If he would have just said sorry I am too busy, sorry I cant help you, you should look elsewhere I would have understood, but this is what happened and it was depressing.

Solid service from Señor Septic. Hector was extremely friendly and straightforward. The technician…read morethat pump was very professional and tidy. He even answered many questions I had about service intervals and tank risers. I highly recommend this company.

Unreliable. If they tell you they will call later in the week to confirm for the weekend, don't…read morehold your breath! Best advice, move on to a more professional company. Adios, Senor Septic!

Adding my 5 star review to all the rest. These guys are great - good work, quick, ontime, good…read moreprice...No complaints - definitely recommend.

We have lived for 48 years in San Antonio Heights, county area north of Upland city, where many…read morehomes have septic tanks, including ours. Every few years weve've had ours pumped, but Quality Pumping Service has done the most efficient and careful job by a long shot. The tank is located up a narrow, long diveway, and Steve managed to maneuver it without causing a scratch to the wood fence. The previous vendor actually managed tomcarelessly crack a corner of the driveway. I highly recommend this company. Price is very reasonable also.

I was able to get an appointment the next day for a sewer pump. They arrived an hour early, which…read morewas great! They were quick and friendly. They were plugged in and finished in less then 30 minutes . I will definitely use them again and I would recommend them. Plus, they were way cheaper then the other quotes I got!

They were quick and helpful regarding planning a date for the service They did the job right and…read morecleaned up after they finished the job. Would recommend!

Excellent service. Nathan is great -- very good at communicating issues and complications -- there…read morewere never any surprises. I also appreciated that he tried to get us a less expensive but effective option until it became impossible when we discovered we had a sinkhole forming -- in this case, the city was right -- we needed to replace things to meet city codes (and for our own safety!). The solution to my septic plumbing ordeal began when I called Cisneros Bros. in the middle of the night meaning to leave a message, but surprisingly, after several calls (accidentally called several times in my stress) an actual person answered the phone. Nicole (who answered) must have guessed it was urgent even if after hours. The next day, I met Nathan Knapp who walked me through every single step the crew would take. (Thank you crew!). I was helping my parents with this -- their septic tank broke into a foul river of waste in their front yard. Neighbors called the city for help, we were cited to fix things immediately, and almost $18,000 later it has been fixed. I could not pay ANY company this amount without understanding what in fact they were fixing, how, and the different options. Apparently for many decades, we were not meeting city codes (we didn't know until this septic tank disaster). The cheaper options to "fix" the septic mess weren't really an option because the city citation did not allow the cheaper fixes, but also because we truly needed a major fix. Nathan and the crew (Jeff, Victor and Rogelio) were super hardworking at pumping out the tank and Victor luckily spoke Spanish who could better explain things to my dad. It's hard to pay a bill like this, but I recognize the value of it -- it was necessary, and I really don't think it would have been cheaper or done better by others. We passed the city codes with flying colors and we don't have to worry about a sinkhole or wastewater mess. So glad to have have a brand new seepage pit, new outlet lines etc.!

I reached out for a quote for 2 water heater replacements. My estimates came in at 4500- 5800 for…read moreboth. Here is their response. Okay great. With permits I can replace 2 for you with new shut off valves and lines with permits for $11,000. This includes 2 new units all installed with a 1 year warranty on workmanship and a 6 year manufacture warranty. When do you need these installed?

This company did my septic system. Their work is clean and professional. I would surely recommend…read morethem.