Tanner was great!! Made the check out and loading my car much easier by carrying the very heavy…read morecorn hole game for me.

Bought a pair of Adidas golf shoes. Tried them on and walked around the store with no issues. Went…read moreto play golf and where their tongue meets the shoe on the underside started rubbing my toes both feet took them immediately and took them back today for a refund. They would not return them because they were worn. No dirt, no marks but they did ask me if I wore them and I said I did. They told me at that point, they cannot return them and asked if I had contacted Adidas. My response is why would I talk to Adidas when I bought them from you. I bought them the week prior. Apparently they have a policy not to allow returns on worn shoes. These had less than 20 minutes of wear on them. They refuse to return them. In this case, I would say you're only as good as your return policy and I would not recommend buying anything at Dick's Sporting Goods. The manager was very rude and Direct that since I admitted that I wore them, she could not accept return. Not a great policy in these times, from the sounds of some of the other comments, customer service is a problem for Dick's Sporting Goods.

Love this place definitely will recommend it to everybody. Thank you guys so much. you have the…read morebest products in town.

This is a great store with knowledgeable staff. We have found they have a great selection. We buy…read more ammo and other hunting and camping stuff here.

Greeted upon arriving and took a lot of time explaining the different brands Assisted with my…read moretrying on several pair and was extremely helpful and smart An intelligent decision was made with their assistance

Fantastic place with friendly, knowledgeable and helpful staff. I had a bad limp from high arches…read moreand osteoarthritis and I was fitted with a pair of New Balance and I'm not limping! Very happy and I'll be coming back. Thank you Gallagher Fitness!

Never knew there was an REI here! The store was clean & the staff was friendly, multiple people…read morechecked in on us to see if we needed any help. Great selection of bags!

I work for the US Forest Service fighting forest fires. I camp all summons in a tent and wanted the…read morebest tent possible. I was told to go to REI supposedly because they stand behind their products. Oh was I wrong. I even bought their membership because I was told I could return my tent for any reason and even no reason whatsoever and get my $ back. The grommets ripped out of my tent and all of the stakes bent so easily when the wind picked up. All of my coworkers who bought their tents at walmart returned their tents and got brand new ones.I paid three times as much for my tent and was told all these promises.And when I went to return it, they said, no, you're effed. Screw off we won't take it back. I highly do not recommend.Do not listen to anyone there.And buy your stuff somewhere else.Horrible company.That's why they're closing all their stores. Do not shop at r e.I.They are horrible. If I could rate lesson one star I would. How I was treated was worse than a gulag in Russia. Thanks for taking my money and being huge liars.

Wonderful staff, they have a great selection of dance wear. The owner is very knowledgeable and…read morehelpful. They also run the adjoining health and wellness space which has some super cool features.

I love this dance store! Everyone there is super nice and I always go there to get my pointe shoes…read morefitted. They always have lots of shoes, leotards, and other dancewear in stock.

Absolutely NOT. We purchased a pair of $180 shoes on Mother's Day and after wearing them I had foot…read morepain and swelling so when I inspected them I found the tongue is misshaped and rubbing. We returned them to the store and were informed they would do nothing. We had the credit card and receipt but without the box we were out of luck. We talked to customer service and were told the same thing. This type of behavior is unacceptable. Please know that if you buy anything there you are stuck. They said they have to be able to resell. Who would want to buy defective shoes.

Assisted by Diego and several other employees with a return from the Champs Store in Washington…read moreSquare. They were amazing, patient and got the job done. We will return.

Their service is always outstanding and friendly. I have no problem with the manager or the staff.read more

Malls are dying. We all know this. I mean, the Lancaster Mall here in Salem is all but closed;…read morethe stores on the periphery are all accessible only from the exterior (I discovered this by literally walking face first into a locked door as I was distracted talking to my son while trying to enter. I'm amazing.), making it essentially a strip mall in a circle. I still go to Salem Center for pretty much three things: Cheesesteaks in the food court Seasonal Decorations at the small holiday store that's themed for whatever time of year it is Famous Footwear when my constantly growing now-11 year old boys need shoes. I generally buy shoes at a company store in Portland, where everything is about half off, but it's not always convenient for me to get to the Montgomery Park building. When that happens, we usually head to Famous Footwear in the Salem Center. This is the third time now in as many years that we've shopped here. Each time has been a great experience, but this most recent trip made what could have potentially been an incredibly frustrating ordeal into an absolute gem of a time. First off, Famous Footwear has all sorts of brands, and a rather large Clearance section. Clearance items at the time were buy one get one 50% off, so of course we started looking there. Unfortunately, while I found a pair of shoes that fit me just fine, nothing fit that my boys enjoyed the style of. So we got to looking. I'll skip my youngest (by two minutes) son, who found a pair that he liked the look of almost instantly, in his size, and felt like they fit perfect. That took him roughly four minutes to accomplish. My other child is more...dramatic about his life choices. The first few pairs were sized to what his foot should have been, based on the shoe size he was wearing and the little metal doo-dad thingie for feet. But it didn't seem to fit. So I asked the woman working if she could help and see if I was doing his sizing wrong. Her name was Taylor and if there was one specific reason I'd come back to Famous Footwear for shoes, it was her. She checked out both his feet and determined the right size. She then listened to what styles he was interested in (he hates solid colors and likes more playful, colorful, varied designs). He tried on style after style after style, color and color and color, size and size and size. We looked at basketball shoes, running shoes, tennis shoes, whatever shoes. Some didn't fit his toes. Some didn't fit his bridge. Some didn't fit his arch. One pair had too low of a heel. The New Balance pair that had the perfect color, fit, design, and feel...except the tongue was made part of the top of the shoe, not separate, and that bothered him too much to overcome. Taylor stuck with us, putting away boxes that we didn't need, but also coming around with new styles in sizes that would fit him and ask him what he thought, get ideas on WHY he didn't like a thing in particular, and never tried to show off anything like that. We were there long enough that several customers came in while we were doing this. Taylor would go and help them, sometimes for quite a while, because we were still going back and forth. But invariably when she finished with someone else, she'd come back to see how we were doing and get right back into the search. She showed absolutely no impatience or annoyance at how long and how thorough my son was being. Instead, she roamed the store looking for the right pair of shoes. And she found them! She came by with a pair, showed them to him and got his approval. She adjusted the size of the shoe between his sizing (taken for men but it was a women's sizing) and what size the shoe was. They fit, they were comfortable, and he liked the look of them. He went for a run around the perimeter of the store, which is a thing he does before he settles on a pair of shoes. He declared that they were the right pair. Two hours for two pairs of shoes, and both pairs of shoes cost me about 135$ total. That company store in Portland I referenced earlier? I may have gotten their shoes there for maybe ten or fifteen bucks less, taken together. Maybe not. Travel time, fuel, and other expenses from doing that would probably make up the difference. So I left feeling like I got a value. The largest part that this was successful, though, was because of how much time and effort Taylor put into helping us. She could have hung out at the front register, looking at her phone, or sighing impatiently every time we grabbed another box, but she didn't. She was right there making sure we got what we needed. Useful, since my son took off his old shoes and through them in the garbage immediately after we arrived, declaring them no longer wearable. So... fortunately, Taylor found us a solution and we left happy.

So here is what happened. I previously called the Tigard store to see if they had a knife that I…read morewas looking for (mine got stolen). I added ONE extra word in the model name that wasn't there, "extreme black ops" instead of "extreme ops" and the manager that I talked to said they had the knife. I drove all the way there from Salem to find out that he thought I meant the something "guard" knife... I was so extremely irritated. A couple days later I go to this store, not expecting to find my knife. And it turns out they have ONE left. I told the manager my story and he was MORE than happy to sell it to me and went the extra length to make it completely worth getting it at this location. He was extremely friendly and nice and went out of his way to search for me. Not to mention they have THE BEST prices on knives. The manager of the Lancaster St Big 5 was super great and exactly how managers should be, although they are far and few now a days. He should get a raise for sure! I STRONGLY suggest you visit them :)

I just left Big 5 on Lancaster dr in Salem Oregon around 330pm-350pm and I was appalled by the…read morebehavior of Cassy. I came in for a few items got them and before I could even go to check out Cassy starts screaming like a banshee at some kids across the store who seem to just be browsing. She starts cussing She said "god damn fucking kids fucking always causing trouble." and starts mumbling to herself. She then called them jackasses and that was the final straw for me. I left with nothing after that. I shouldn't be hearing an employee cussing like that. I'm glad my kid wasn't with me to hear that. Im going to the one in south Salem now.

Decently priced and the front staff is good. Just really sucks they say they close at 8:30, but…read morethey are always closed 10-15 minutes before that. Crazy management lets them get away with that. I guess I'll just start going elsewhere.

I love going to Big 5 sporting goods, I occasionally go in there and buy clothes and sports…read moreequipment for my son...... Yesterday I went in there with a weird request, so the sales associate said "we can probably do that" and called the manager up to the front. Not only did they help me out with what I wanted, they saved me money with the store items I Bought, and these store items were not even on sale. The customer service is great and very friendly, and I will be continuing to go in there as much as I can, regardless if the items are on sale or not.

We will never come back. No greeting and no ask for any assistance as we looked around. When we…read moreleft nothing was said. Two people at the counter and zero customer service. I went to OSU and would never want to be represented this way. I struggled to even give one star. Aside from the customer service, I have to say the shop had a cool vibe and gear I would definitely buy! Merchandising is on point! So many things to choose from! So kudos to that. Bring some greetings and smiles! Go Beavers!

When: Friday, June 12th, 10:00 am…read more Arrived here a little past store opening. Store Clerk was very friendly and helpful. Lots of ample parking at this Keizer Station location. This store has everything for the casual to rabid Beaver fan. As a Beaver Parent and Football Season ticket holder, I couldn't leave here without buying anything...left here with a Beavers Hello Kitty magnet for the wife and a Men's Dri-Fit running shirt...could have probably spent more, but will probably save up when the new fall line arrives for the football season...if you can't get down to the newly remodeled bookstore in Corvallis or don't want to deal with the downtown Portland traffic, this Keizer Station location is your best alternative.