The salesperson ( I think she maybe the owner or manager of the store as she has been there for…read moremany years) is aloof & unfriendly. She may be smiling but I always feel like she just wants me to leave ASAP. I bought more than $100 worth of products and yet she only reluctantly answered my extra questions about other products after my initial transaction. I could have bought more only if she answered my Qs more sincerely. I always regret using this Aritaum location. Language is not the problem as I spoke with to this particular salesperson in Korean. If possible, i always try to get to the Aritaum in Chantilly Lotte where the salespeople are much more respectful.

So this place is pretty nice on the outside and the inside. The staff is really friendly and…read morewilling to help as soon as I walked in the door. The skincare products are the best, they offer a lot, iope, Mamonde, Laneige, and sulwusoo. I ended up buying over $200 worth of products because the people were so helpful and helped me find the correct match for the bb and cc cream. I am in love with this store, it is my new favorite korean skincare place, I like it more than besfren, the face shop, and tonymoly. I like how they are opening more shops for the brand. It makes it convenient to buy non harmful cover up make up and skincare! I can't wait for next time!

I can't begin to tell you how amazing I feel after visiting Erica. She did an amazing job. What a…read moretransformation! I legit cried after she was done she made me feel so beautiful and special! She was Super professional, quick and so friendly! I will definitely be back. Thank you Erica!

First time here and great experience. I'm pretty sure I saw Trine. My hair was super brassy when I…read morearrived (see picture) and she helped guide me to what would look best with my hair without using bleach again. Initially came out dark as expected due to ends so light/bleached, but it lightened nicely and evenly after 2 weeks as she said. Very happy with experience and would recommend her and salon. Also favorite part is when they wash your hair and massage head/neck- so relaxing!

Having been using them for a number of years. Mindy does a wonderful spa pedicure. She takes the…read moretime to do the job right.

Penny is absolutely amazing!! She is very talented, she can do any design or shape. I showed her a…read morepicture and my nails look exactly like the picture. She takes her time, very professional & make you feel very comfortable in her chair! She is super sweet & I can't wait until my next visit. The salon is very clean & welcoming.

I won't go anywhere else. From hair to facials to nails.... Awesome staff with awesome results!read more

I had an up do done last minute and they were fantastic, friendly and accommodating! Beautiful job…read more Thank you for fitting me in.

Sign exactly says "FREE HAIR CUT WITH Color or Highlight Service ($50.00 value for first time…read moreclients only). When I read this I assumed that I was getting my hair colored for 50 dollars and getting a free hair cut. My bill at the end was $75.00. Michelle that was there told me it says you get a free hair cut with a salon service of 50.00 and up. I think this sign is very misinterpreted and I was really unhappy. I still tipped the lady who did my hair which wasn't her fault since she did not make the sign but did agree with me about the sign. They didn't do anything about it and I don't plan on going back.

Pretty good beauty supply store. Has almost everything in stock. It has a frequent buyer card and…read moreprices are pretty good. I go for the friendly staff and the convenience. Actually, i dont know how they train/hire their staff, but they are highly intelligent and highly motivated to help I think they also do haircuts, but I haven't tried it.

I'm so happy with my nails! My old tech of 6 years from another location is no longer working so it…read moreforced me to shop for another tech. After reading a few reviews nearby my location, I found Abby! Amazing job in my nails. Thank you so much, Abby! :) Ask for almond-shaped nails if you get inspired by mine! PS: Make sure you get the name/location of the salon correctly since the name can be tricky. The name is "Nail Salon & Spa" by United Bank.

I booked on their website with Tina. Because she is the only one with photo. But the lady who did…read morefor my nail was introducing herself as Annie. This lady is old Vietnamese. She doesn't put the nail polish well. Not sure if she can see well enough to do the job right. I had to ask several times to fill in my empty nails but she messed it badly. I didn't get to see my toe nail until I got home and it looks terrible. Her station is filthy. I had to clean myself. She didn't do any hand massage which others do. I'm not happy at all with my visit. I won't go here any more. She did such a terrible job. I used the gift certificate from my son. I hate to waste it like this. But so unhappy with the result. I can do better job myself. I go there for massage and better care and result but this was terrible.

This is not Annie's first time doing my hair but I will not be returning after this experience. I…read morewas referred to her by a friend whose hair she's done often, and I returned bc she did amazing on my first style. To begin, she was 30 minutes late to this appointment. When she began working on my hair she asked if I wanted it full, I said no because of how I have to style my hair for work every day. She proceeded to do that anyway then starting cutting braids out when I said I wasn't happy with what she did. Ive had the style in for a week and the braids have been slipping out daily and the braid down itself is literally coming apart at the perimeter of my head. On this past Saturday a full week after me having the style I reached out to Annie to voice my concerns, she asked for pictures and complied. She offered fix it and i let her know that the commute to her and back would be more than two hours and i didn't feel the style would hold up and it would be a major inconvenience to make the drive for a temporary fix. I asked if getting a refund or another style was possible and she stopped responding. I followed up again the next morning asking if there was any way I could be accommodated and this time around she blamed the hair, and my tone from the previous messages. She offered to redo the style if I purchased more hair or to do an equivalent style which I was perfectly fine with. I let her know my Availability and that I did not want another crochet style due to my current experience and I asked what was an equivalent style offered so that I could choose something within reason. I've called and sent a few follow up messages and she has not responded to either. After 3 days of trying to compromise on what would work best for us both I left her a review on her style seat page and she blatantly lied in her response saying "I told you to come back and we fix it or do something equivalent to what you paid. I was ready but you never showed up. If you change your mind, I'm more than willing to still do your hair" my last messages to her were on Sunday, two days ago, and she has been silent. The style itself was very pretty, its just not lasting and for what i paid I absolutely expected more and a week of wear. But, the blatant lie of trying to resolve this to make me appear to be the problem when she know she's been ignoring me is outright ridiculous. Ive also left my review in other places and will continue to do so bc my photos are being deleted in some place. If she actually reaches out to resolve this I will update my review but as of today August 23rd, she has not reached out to me regarding the matter.

Annie was truly a pleasure to work with. She takes great care in making sure that your experience…read moreis pain-free. I have had issues in the past with my hairline being pulled too tightly, causing bad headaches & hairline damage. Annie makes sure to take her time with her application & checks in to make sure that you are comfortable. She is patient & listens to her customers needs'. I did a crochet braid style with 3 different colors & l am very happy with the outcome!! Thank you Annie! I'll be back :)

I went for my usual TRIM and color touch up on my beautiful long one length hair. It took so long…read moreto grow and maintain it- in a matter of minutes, it was cut short and not in a good way. It's been 2 months and I'm still so sad.

Maddie was fantastic! She did incredible on my hair. Already set up next appointment for color and…read morecut. She's my new girl for my hair!!!!! The salon was beautiful and very comfortable. Thank you Maddie!!!