I had a wonderful customer service experience from the entire team at this location yesterday. I…read morewas not aware that Claire's performed ear piercings and was delighted to walk in for a special the establishment was running for free piercings. The staff was incredible, helped me to pick out the earrings to fit my ears. The entire process from the ear piercing went smooth, and purchasing the accessories. Hats off to this team, and thank you Claire's Cross County for a great retail experience.

I needed to re-pierce my ears having done them 40 years ago and having let the holes close up. I…read morehad no idea where to go so I googled ear piercing and Claire's came up. This location is not far from home, so I decided to check it out. I came in on Saturday around 4pm and there were several people ahead of me. Rather than wait, I decided to go have an early dinner at a restaurant in the mall and try my luck later when everyone else was probably going for dinner. So I came back at 5:45 and Sabrina was immediately available to help me. The store is rather cluttered (as are many Claire's stores) and doesn't appear particularly sanitary so I was a little concerned, but Sabrina showed me how everything was done (things were packaged, sealed and sterile) and I felt confident that there would be no problem Since I've got plenty of earrings at home (I inherited a large collection from my mother), I made a rather plain choice, the stainless steel 4mm balls on posts. The earrings, piercing and a large bottle of solution to be used 3X a day for the next six weeks cost, tax included, a bit under $27. There are other earrings should you prefer something real gold or more decorative at a range of different prices, nothing they offer would break the bank. The paperwork (there are health regulations and they need your signature for a number of different issues) took the bulk of the time. I hardly felt a pinch when the posts were inserted. It was quick, painless and considering the circumstances, a very pleasant experience. Sabrina was more than pleasant, clearly knew what she was doing and answered any questions I had. She measured carefully, making sure the holes were in the same place on both ears. After she did the piercing, she clearly explained what I needed to do (apply solution, turn, etc) and the paperwork explained everything else. I recommend this store should you want to have your ears pierced.

terrible. Shirley does not know how to give a facial. All…read moreshe did was slather products on my face as she talked nonstop about herself. I sat at a counter, which was uncomfortable and unprofessional.

Shirley is great been going to her store for over 20 years and have been treated exceptionally well…read moreshe is very kind and always very professional I would highly recommend this business!

I like this CVS, the employees are very nice and very helpful. It's a very convenient location for…read moreme. It's always well stocked in nail polish, etc., but with the new revamp, things are missing in the cosmetic section. I can't wait till they finish the reorganization.

Came here because it was on the way to where I was going. Cashier at the front was pleasant and got…read moreme in and out quickly. Store was clean and organized. Overall, really good shopping experience here.

Arrived on time for my appointment. After waiting at check for several minutes someone finally came…read more& told me to take a chair. sat for twenty minutes with no acknowledgment of my being there finally got up & left. Staff is rude & not engaged with customers. Very unfriendly & unhelpful vibe.

My brown hair color was perfect and natural. The color was matched to my natural hair color without…read moreany red bright tones that can be too brazzy.

I felt the rudeness as I entered the store. what's up with sales person with headphones this is so…read moreunprofessional. She might as well go home. I walked in and I walked right out. The corporation should seriously look into their chain stores for loccitane. I' ended up taking the metro north to city. More professionalism and training.

I just left the Westchester Shop and the young man was so incredibly helpful. When he learned that…read moreit was a gift - he found a beautiful box and filled the sides with samples. Put the beautiful box into a great looking bag and added scented paper. I am so happy that I drove all the way to the mall to purchase this gift. Thank you to "Brad"?? can't remember....

After a hectic emotionally draining morning, my daughter wanted to "get away". Well, I scooped her…read moreup and ended up driving 20 miles for some food and retail therapy. Lush was one of our unexpected stops. The staff was wonderful and engaging, and we ended up leaving with a few goodies to "soothe the soul". We enjoyed the interaction so much we plan to return next Saturday. I'm about to put a few of these products to work in a few minutes! We definitely plan to return.

I had the best lush experience ever in this store. They had the best employee I have ever met, her…read morename is Lisa. Lisa took time to give my friends and I advice on products that would work best for us. First, we asked her if she could show us how to use a bubble bar and she was more than happy to explain what it is and how to use it. Then, we asked about foot care because I am an athlete and my friend is on his feet all day. She showed us a calming lotion to help relax muscles and told us the ingredients and what they do. Lisa was very knowledgeable about all of the products that the store had. Also, I asked about this leave in conditioner and she knew exactly what I was talking about. Lastly, Lisa was willing to give us samples so we could try things out at home and if we liked them we could come back. Lisa told us all about these party packages that lush has that customers can bring their friends and make bath bombs or soaps. There are also fun activities you can do. Lisa also made sure that we did not feel pressured to buy anything. My friends and I could tell that she loved her job and enjoyed helping people around the store. Lisa also told us that there are stickers of the people that made the products on the products and I think that is so cool! This was truly the best