She is amazing!!! Knew exactly how to get my hair brighter and to have that blonde pop!!!read more

Love love love love it here. Casey is amazing. She did my hair so cute and my daughters. We will go…read moreback. The vibe is GREAT with her

I came into the salon intending to use my gift card. This was a birthday gift…read more I spoke to a receptionist a month before to ask if my gift card was valid and they stated it was still on my account. Come to find out after my cut they would not honor this after all. I will not recommend their business and will go back to my salon. No thanks ‍

I came in today to have Yon cut my hair. She has cut my hair before and she is familiar with the…read morelength of my hair and how I like it cut. When I showed up for my appointment today (which I had made several days in advance) she refused to cut my hair saying her shoulder hurt too much to cut long hair anymore. That's fine but someone should have told me that when I made the appointment or, at the very least, let me know ahead of time so I wouldn't come in today. To wait until I was actually at the salon for my appointment to tell me is very unprofessional and shows little regard for their customers.

I paid $100 for a haircut and deep condition treatment with Victoria. I decided to go to her…read morebecause her profile said she is good at layers. My hair looked ok when I left even though I was upset she cut my bangs way too short! When I get out to the car I was playing with my bangs flipping them anything to try to make it look better. I get home and notice they are uneven, not blended with the rest of the hair and the length is uneven on top of it! My deep condition treatment lasted long enough until I took a shower because afterwards it was like I never even had it done. I would like to post a picture

**EXTENSIONS** The wefts were installed far too high up on my head compared to the gold standard I…read morecame in with from a different stylist at a different salon (certified Master IBE Stylist). I was not asked if this was ok with me before changing it. And as the client you really can't tell until it's done. My hair does not blend well into the extensions now because it was carelessly placed on top of the cut that blended into my extensions. She also did not cut anything (my hair or weft) to make up for how the hair now does from short to immediately long. I kind of look like a muppet. After leaving the salon I realized while driving home and touching my head that none of the ends were adequately secured and most of them flipped outward which caused them to poke out of my hair when pulled back even gently. I did tell the hair stylist I wear my hair in a low bun for work every day. The quality of service was so much lower than the salon I went to previously before I moved. I paid a fortune for fast, sub-par effort and low quality service. I'm genuinely upset by this, feel less confident in my hair, and have already requested to come in to correct the weft ends and hopefully getting a re-install properly. Will edit/update this post (hopefully for the better) after my correction.

I feel so ridiculously taken advantage of and ripped off... I sat in my car and cried because I was…read moresupposed to get a haircut, color, and style today for my maternity photoshoot. I was given no consultation when I booked the appointment and when I showed up and showed the stylist what I wanted, she told me that she wouldn't be able to do it for the price I had booked because it was not a single process color, but a full highlight. Ok, it's an extra 10$, but ultimately that was fine. Except she then proceeded to tell me she wouldn't have time to give me the full highlight and could only give me a partial highlight. Very disappointing, but ultimately understandable. She THEN continued to tell me she would need to charge me an extra 25$ for toner. Omg, now this getting ridiculous. My natural hair isn't even that dark, it's a light brown. This cut hasn't even started and I'm already feeling like crap about it. I should've just asked for my money back and walked out after that, but I had my heart set on this look for my photos, so I just said it was fine. I sat in awkward silence in an extremely overcrowded salon for about an hour after that while she put in the highlights. This lady was so unfriendly she never even gave me her name, but I believe it was Melissa S based off the business photos. Overall, the completed look was pretty underwhelming and not really what I asked for, but I didn't hate it. I wanted layers and I can't really tell they're there, and the color doesn't really suit me and is totally off from what I asked for, but I didn't look horrible. I'm not much of a complainer so I just said it was fine once again. Then I started to realize I was really being ripped off when she started unbuttoning the cover after blow drying my hair. Um, excuse me? I asked her if she was just not going to style my hair, because it had been part of what I was paying for. She told me that blow drying my hair was the styling. Listen. This isn't my first time getting my haircut. Blow drying is not the same as styling. The package I purchased said, word for word, "One women's haircut, partial highlights, deep condition, blow-dry, and style." Blow drying my hair and leaving it completely straight is NOT what I paid for. I tried to argue this point and even showed her the wording but she kept insisting she "didn't have time" because her next customer would be there "I'm about 5 minutes." I felt so cheated and rushed out the door. She couldn't even take an extra 5 minutes to give my hair a quick little twist. I'm now stuck at home debating between having to go out and get it styled somewhere else and spend even more money or just calling off my maternity photos entirely. My hair looks so bland and lifeless, and I don't know how to curl it myself. I've never been so undervalued and disrespected, and to top it all off, I'm heartbroken that my photos won't turn out the way I wanted them to. Please avoid this place at all costs. They just want your money and to rush you out the door to get their next paycheck. What an awful experience. Pictures are of what I asked for vs what I got. I'm sure you can tell which is which. 110$ I'll never see again.

Being relatively new to this area (1year) I have tried other salons with much disappointment. In…read moreRichmond I was spoiled with lots of choices and great color stylists. FINALLY.. today I found Melissa who not only took the time to explain what she was doing, spent a lot of time with me, and my hair color and cut is fabulous! Thank you Melissa for being my new Virginia Beach Stylist! And my hair thanks you as well! Also the salon calls you back promptly and is extremely professional!

Wendy is an amazing stylist that I was lucky to find when I moved to VA Beach about 9 months ago…read more She is a true master when it comes to hair, and will work with you through your idea to have the best turnout. I walked in today wanting a major change (blonde/brown to blonde/red) and I am delighted with the results. The salon itself feels warm and classy, and I always enjoy my time with the very welcoming and professional staff. Thank you!!

I went here again after my initial visit two years ago. I was not satisfied the first time I went…read morebecause the young lady that did my hair was unsure how to do what I asked. Today I saw Madison and this stylist is very professional and helped me decide what I wanted. She did a great foil and a great cut. She listed to all of my concerns and helped me make a decision on what to do. I like the salon, they have many different choices for hair products and I like Madison because she listened and did exactly what I asked for. I will def go back again because it was a very pleasant experience.

I booked an appt for a pedicure. Just wanted a basic pedicure but had to pay extra to have gel…read morepolished removed from toes first. No big deal as I know that is extra. I was told to pic a color, but, I have to be honest here, there was really no choice to make for me. They had very dull color choices and not very many which totally surprised me. I kept saying that nothing was interesting to me. Anyhow, finally decided (all the while being not happy with color). Might I add that this was the most expensive pedicure that I ever paid for and I have traveled all over the world. It was so basic, they don't even trim up the cuticles around the nail, they do nothing to the areas around the nails. NEVER had that happen before. They look horrible to me. She had to keep polishing one of the nails, or should I say half of my nail, over and over to try and get it right. (never did) Just a VERY TERRIBLE experience. Lesson learned. Will Never Go There Again. "Fool me once, shame on you. Fool me twice, shame on me."

Great salon. Talented stylists. The salon is beautiful. I wish it was closer to where I live.read more

The stylists here are so personable, kind, and attentive -- you can really tell they care about…read moreevery client who walks through the door. From the moment I sit down, I feel completely relaxed and taken care of. The shampoo experience alone is heavenly -- my hair is washed so thoroughly and gently that I always end up dozing off under the dryer! It's such a peaceful, comforting atmosphere, and I leave every visit feeling refreshed, pampered, and confident. I can't say enough great things about this salon. The team truly goes above and beyond, and my hair has never looked or felt better. I absolutely love this place! Thank you ladies Ninsi, Katy and Diana!

The beautician was very personable. The staff were very gentle and transparent. They made sure to…read moreemphasize communication so that the client is aware of everything that they are doing. They are dedicated to hair health over profit. I saw the stylist decline a color job for a client and explain the reasoning to the client. They care about the clients. Making an appointment was very easy. They have their prices posted so you know what you are paying, prices do slightly vary upon length and volume. *They offer military discount on Wednesdays I believe.

Very Professional and experienced Pricing is very fair and…read morereasonable Did a great job on my hair I will try them for nails and let you know

I visit here every winter from Colorado and found Kevin and Christine at their shop on a spur of…read morethe moment try. So happy with their skills, their kindness and effort to please. Kevin is great with hair color and cut and they squeeze me in on very short or no notice. He understands what you want and aims to please...And their pricing is very fair, you won't be disappointed, go see them!