Danny Carter I have been going to Wild Orchid for several…read morecuts by Ashley since she was at the Westlake location. I enjoyed the friendly attentive staff and Ashley's professionism and cuts (obviously as I returned several times). Hearing that Ashley had transfered to Bee Cave/Lakeway I went ahead and made an appointment there yesterday (Wednesday April 30 at 10am). I was told Ashley had upped her price by $10 in an advanced email prior to my appointment. The email also stated that any NO SHOW of my appointment would result in a 50% charge on my credit card on file. The total drive from my home to Wild Orchid was over 45 minutes. Upon arriving a few minutes before my appointment time, I was greeted by at least 3 people offering me something to drink, which was greatly appreciated for the customer service. But after waiting for nearly 10 minutes for Ashley to show, I left because Ashley didn't call, text or notify anyone anything about her NO SHOW. And still today, I have yet to hear of any apology or excuse as to why she didn't show or call. Not a word from management either. I should expect a 50% refund from my last appointment. Neither was I offered a included hair wash with any of my previous appointments that I was unaware it came with the cost of the cut. I thought I'd found the one stylist I could depend on to do my hair the way I wanted and was willing to travel over an hour and 15 minutes round trip to get. But I will NOT be going back to Ashley nor Wild Orchid for anything UNLESS they make this right. So far, I've heard nothing.

I've recently moved to Austin and my daughter goes here so I made an appointment. She did a good…read morejob on my hair and I'm pretty particular so I do recommend this place. I think they have some talented people working here and the price was not over the top so I was happy! Can't remember her name, but she was moving out of Austin soon, so I got the name of another gal for my future appointments.

Blake is my guy! Been cutting my hair and giggling with the galls for 10+ years! Never disappoints…read more Great atmosphere, fun personalities all around and it's in the Lakeway/bee cave bubble!

If you want a great haircut go see Blake. He gave me such a cute current razor cut!…read moreI love my hair again for the first time in a long time! He is both talented and so easy to talk to.

Believe it or not, Men also enjoy getting compliments on having a fantastic haircut…read more Cathy G. at Citrine has been styling my hair for the last decade, and I simply love the results! For the first time in my life, my hair gets noticed and I have received several positive comments from friends and coworkers. Also, I am on a five week haircut schedule and my old cut may look a little long, but always nicely shaped and never weird or lopsided.

Kaleena has been cutting and coloring my hair for almost 15 years. So consistent. Always on time…read more Highly recommended

I had such a great experience with Gabby! From the moment I sat in her chair, she made me feel…read morecomfortable and listened to exactly what I wanted. She's incredibly personable, sweet, and easy to talk to, which made the whole appointment fly by. Most importantly--my hair turned out AMAZING. The color/style was exactly what I was hoping for, and you can tell she really takes pride in her work and attention to detail. I left feeling confident and so happy with the results. I can't recommend Gabby enough!

I'm extremely disappointed by how a serious privacy issue was handled. A private personal matter…read moreinvolving me was discussed outside of the salon based on third-party information that was inaccurate. I had no involvement in what was being said and no opportunity to correct it, which made the situation even more upsetting and unfair. I reached out directly to the salon and the owner to address this respectfully and provide clarity, hoping for a professional response. Despite multiple attempts, I received no reply. Ignoring a concern involving client privacy and misinformation shows a lack of accountability and professionalism. Clients should be able to trust that personal matters and conversations connected to a salon visit remain private and are not repeated or acted on without verification. That trust was broken here, and the complete lack of follow-up made the experience even more disappointing.

Love Lisa for cut and color (short curly Specialisits) and Robyn for brows and wax. WOW one stop…read moreshop with COOL people to boot!

I love this place, and specifically love Robyn. I have been going to Robyn for over 6 years for all…read moremy waxing needs and when my daughter was old enough- I had her working with Robyn as well. She is a pro at her craft and makes sure that you are comfortable the whole time. Literally the best waxing experience I have ever had. This salon is beautiful, the location is super easy to get too and over all super clean. Oh and the pricing is amazing for the area! Super affordable to be able to keep up your waxing every month. Definitely schedule an appt when you can :).

Alexandria always gives a fantastic haircut!…read more The salon is very luxurious! They offer the best styling products too.

One of my favorite salons in the ATX! I'm loyal to a salon and this was the one I used in Austin…read more Very sweet ladies!

Dye is the best! ‍ She nails my cuts, color, and extensions every time -- and actually cares about…read morekeeping my hair healthy. I always have a great time with her and walk out feeling and looking amazing! Highly recommend!

I am absolutely in tears after I left the salon because of how AMAZING my experience was. I called…read morethe salon the same day In tears because of how bad my hair loss was, and how i accidentally over shaved my forehead, leaving me with a HUGE bald spot. Immediately on the phone they helped me figure what the best thing to do was, the front desk girl- Danielle (I think that's her name) went and talked to Dye to see what she could do and they didn't even hesitate to get me in to fix it. Not only did Dye the hairstylist get me in extremely last minute, but she did an amazing job on my really complicated hair situation. She ended up doing 3 rows of extensions, and she listened to my price point and listened to what I wanted to do, and also did check ins with me to make sure I liked it. I've never had a better experience with a hair salon/ hair stylist. Extremely welcoming and such a calm and friendly environment. I left the salon feeling more confident than I ever have, and it's been a while. I didn't think anyone would be able to fix how thin and frail my hair was but she did it better than I ever expected. I would recommend them 100000% over and over and over. Amazing work, amazing people. Love love love!

Ally did a blowout in my hair. I was nervous because I have a bob, but it turned out amazingread more

Aliana is my girl! I have really difficult Asian black hair but I always leave feeling and looking…read moregreat. She is always helpful in helping me understand what will work and what won't since I can be really indecisive sometimes. I'm a mom of two so time is always a big deal for me and I don't ever feel like I'm here longer than I should be! I always get compliments on my blonde and love that I can walk in here and confidently feel I could switch it up and I'd walk out with great results. Don't leave me aliana!

I can't thank Shamrea Marquell enough for her incredible work and compassion. After having surgery…read moreto remove a skull tumor, I was left with a large scar and significant hair loss that really affected my confidence. Shamrea helped me find the perfect hair topper, and the results are amazing--it looks so natural that no one can tell I'm wearing it. Beyond her talent, she was kind, patient, and understanding throughout the process. She made me feel comfortable during what has been a very difficult journey, and the piece she created has truly restored my confidence. If you are experiencing hair loss or need help after a medical procedure, I highly recommend Shamrea. She has a gift for both her craft and for making her clients feel like themselves again.

Best color I've gotten in at least 5 years - walk in and strut yourself out the door! I am…read moredefinitely going back!

Amanda Giuliani is the best! She has done my hair for 10 years! I used to fly to her because I…read moredidn't trust anyone else. She has mastered extensions in any form! I get so many compliments with my hair and people are always shocked that my hair has extensions when it looks so natural! Amanda will listen to what you want, provide feedback and then give you perfect hair! Not to mention she is just good people! If you're looking for a hair person, Amanda is your gal!

I love seeing Haley at Volt for my hair cuts. She's been doing my hair services- cut, color and…read moreextensions for years. She's professional, personable, easy to talk to, talented and skilled. She does a great blow out, too. I wouldn't go to anyone else.