I decided to change salons and try Kevin Charles last summer after a couple of incidents at my previous place. I could not be happier with the results. I absolutely love the color of my hair and the fabulous cut he gave to me. Normally, it takes a few times for a new hair stylist to get my blonde hair in the right shade, but Kevin is a genius when it comes to blondes and he knocked it out of the ballpark after the first visit. Not only is he an incredible stylist, but the salon is beautiful and I love his team. They are always very welcoming and professional offering you tea, water or wine when you check in. Becky greets you with a genuine smile and makes you feel like you are part of the family. I highly recommend giving Kevin and his wonderful staff a try if you have not already. Fun fact: He is also well known in the celebrity circles and has created many styles for the A list stars. read more

I wasn't going to leave a review since I was absolutely traumatized by my experience I can't in good faith let anyone go to this place without a warning. Keep in mind I have been a licensed hairdresser for over 20 years so I KNOW what bad service and stylists look like! BEWARE! 1) the front desk lady Becca who shampooed me is unlicensed- I'll be reporting them to TDLR 2) KEVIN CHARLES himself butchered my hair! See photos! Beyond repair! 3) they only refunded HALF of the service and it took over two weeks and threats to get them to refund the rest 4) no apology whatsoever 5) when they would no longer respond to me I called their "Dallas" location and They told me he sold the business- it wasn't doing well so he retreated to be in Lakeway and sold it. This is a place where HYPE is just that HYPE! Don't believe the claims to fame this guy makes . He's a con man ! There's no proof to any of his claims! fake ! read more

See all

Jacob is the BEST!!!! I came in and booked an appointment with Jacob since I saw he had amazing reviews, and now I know why! He gave me my favorite haircut ever, gave me tips on how to keep my hair healthy along with product recommendations and on top of that, he has the best personality ever! I've had so many compliments already since leaving the salon earlier today The place itself was wonderful, and staff was so welcoming and kind. I will 1000% be back! I absolutely recommend! read more

Kevin Charles Salon - Austin - Haircut! - Hair Salons Near Me - Austin, Texas

First time at the salon, saw Adolf. I asked for a trim, take some weight out, & bring up the face frame a little bit. He said an inch and a half would be better, I said that would be fine. He asked if I liked the back rounded like it was and I said yes. I left with hair that is 4 inches shorter with no weight taken out so it feels 10x thicker and the back cut straight, not rounded. The ends are blunt, choppy and not at all even or blended. So exactly the opposite of everything I asked. Once I saw how much length was gone I said to forget about the face frame out of fear & had to ask him to blend the choppiness in the front a few times, at which point I realized he was simply not capable. I am in shock, I think, at how horrible this came out. I was there for 2 HOURS. I will now have to find someone to try to fix this mess without sacrificing even more length. Should have looked at these reviews to see all the 1 stars first but I just wanted a trim & didn't think it was necessary. Certainly learned my lesson. read more

Long wait times, inconsistent results, & high prices for the quality of the service. I had my roots, highlight, & cut last month & I was at the salon over 5 hours!!! read more

Another 10/10. Mary is amazing! The detail of my balayage is unmatched. By the way, I drive an hour to see Mary and it's so worth it. read more

Kevin Charles Salon - Austin - Balayage by Mary - Hair Salons Near Me - Austin, Texas

See all

Ask for Lisa!! She's the best colorist in the biz ( especially for brunettes!). Very nice folks, great products and everything is always in stock! Less fuss and more bang for your buck. read more

I followed Mary here from another salon. She really listens to concerns ideas, and cares about the health of your hair. My color and cut are exactly what I ask for. Mary doesn't push products instead she makes great recommendations about what works for clients and herself. I have moved around a lot for work and it's always a little scary trying a new stylist. If you're looking for someone new you should make an appointment. read more

Finding a new stylist is no easy task, I mean, you need trust, reliability, style and experience when it comes to cutting hair. Oh, yes, one more thing... you need to feel welcomed and loved while at the salon. All of which, met my expectations at Kevin's salon. Kevin listened to my needs, was extremely kind, fun to talk to and provided his opinion regarding what I wanted. Instead of getting a permanent color I took Kevin's recommendation and got a gloss, which I absolutely love. Becky was also lovely and polite from the time i made the appointment to the end of my service. I will definitely make the 45 min drive from Leander for my hair needs. Thank you! read more

Kevin Charles Salon - Austin - Cut and gloss - Hair Salons Near Me - Austin, Texas

I went in for a haircut and I showed the hairdresser a picture of the cut I wanted. My cut was nothing like the picture. I left the salon and met with my husband around the corner and he was very upset with the result. I went back to the salon to ask if she would fix it and she was gone for the day. I left a message for her with another hairdresser and was told I would hear from her on Tuesday. I had to go to another salon to get my hair corrected as i was not going to be seen in public that way. I called to speak to her on Tuesday and she was out for the day. I left another message, explained my situation with the receptionist. I was told she was informing her manager via text as we spoke. I just wanted for Kevin Charles Salon to make it right. I didn't need another haircut as most of hair is gone. To this day, Thursday 6/6, I still have not heard back from anyone. I am Not one to post or give bad reviews, but for what I was charged and I still had to go somewhere else for correction and no one seems to care to reach out to me, I figured they do not care about their reputation and clients. If you need a pixie cut, DO NOT go to this salon. This has been my worst haircut ever!!! read more

Mary was amazing! I tried this salon for the first time. Mary did a great job highlighting my hair and being sensitive to my color allergies. She gave me a great cut as well. Mary is a beautiful human being! I do have to say, that the prices are ridiculously expensive. read more

Jen Johnson! YES! Jen had cut my hair previously at another salon. Somewhere, somehow, I "lost" her . Now she is at Kevin Charles in Lakeway. Found her! And I am thrilled. The best haircut and styling! Immediately made my next appointment. Lovely salon. Very serene vibes. Everyone is kind and friendly. A very deserved five stars read more

Ezel is fantastic. He is in Dallas, Plano and Austin but I would drive wherever because it's worth the health and look of my hair. He does my blonde without bleach which has greatly helped my badly damaged hair from years of bleaching. With his educational background from both Vidal Sassoon and Dessange in London and Paris he has mastered techniques not found elsewhere in most salons in Texas. He has worked alongside some of the most famous hairdressers in the world from London to Monaco and Dubai where he regularly styles the hair of Royalty and Heads of State. I'm not royalty but it sure feels like it when I get my hair done by Ezel!! I highly recommend him. read more

Extremely amazing customer service and gorgeous salon. Looking forward to getting my hair done there again

The salon was beautiful and Kevin was fantastic. I loved the overall color of my hair and the beautiful blow out. I had champagne and felt very taken care of. One problem was, I arrived and it took a few minutes for anyone to greet me. Upon checking in, I was told to sit and wait. I ended up waiting at least 20minutes until Kevin came to get me. He did apologize which I appreciated, but I was disappointed since I had rushed from work only to wait for a long time not being updated on what is taking so long. As I said once I was put in the chair it was great and I was pleased with the color, process and so on. The second problem was when I was paying. I had been quoted less than $50 for the color touch up on the phone by Kevin. Therefore I went in there with an expectation that the price would be around there. They had asked if I wanted it dried smooth and I was like yes, I was not aware they were going to charge me $40 for that. Had they said it was an additional fee I would've said no. By the end of it, with tip I spent over $100 which I did not intend. I was disappointed that I wasn't told that the blow dry would cost more since I've been to several salons who don't charge when getting color or cut. Overall, I did like the salon and Kevin but was dissatisfied that I waited so long and ended up paying well over what I wanted to pay. read more

Perfection and class. Having been to many over hyped salons in areas around Lakeway, Steiner, Domains and downtown- this place is a breath of fresh air. Kevin is more than an expert, is famous, has a rich experience with many many hollywood stars, product lines and yet is full of humility. Everyone I interacted with at the salon was genuinely listening to my needs as a client and caring. I got the perfect color and cut without any re dos or corrections. Must try if quality is important to you for hair related services. Thank you Kevin Charles. read more

It has been over a year since my daughter and I have had a haircut. Jerome knew exactly what we each wanted. I am 58 and my daughter is 22. We both agreed this was the best haircut we have ever had!! We won't wait as long and will always come back here for a cut!! It was relaxing, not rushed and the music was great! read more

AMAZING. Great service, great communication, very comfortable, priced well. I'd encourage anyone to make an appointment for their services and give them a chance to earn your business and trust. I watched everyone in the salon as I was there, and the culture is fantastic. Great energy, very clean environment and without a doubt, FIRST CLASS all the way around. I am a picky, picky person and I was impressed with so many things about this business and their team. FANTASTIC! read more

When this salon first opened, it had a really cool low key but luxurious vibe- & very friendly. I started going here because my stylist was here. As of lately, the vibe has totally changed & it seems greedy & pretentious. I love to support local businesses- but they can't treat locals like they are nothing but a walking dollar sign & expect people to enjoy it. Glad my stylist left. I followed her. I was super disappointed to find out that I was constantly purchasing my product from her at this salon & she was never paid a commission on it. read more

Nice enough people but awful highlights and blow dry and extremely expensive. Maybe other stylists are better but not willing to try.

Booked an appointment with Jerome, showed up to find out he had left a week ago and they let me show up to make me go with a different person without telling me. Luckily I was able to find out he went to open his own studio right by Urban Air. NEVER going back to Kevin Charles Salon-unscrupulous business practices! read more

I had an amazing experience yesterday with Kevin! I had a balayage/highlight done at an amazing price and it turned out fantastic. Definitely a hidden gem in Lakeway. read more

My stylist used to work out of this salon and she recently moved. I was "transferred" to another stylist, Eliza. Eliza booked with me to do my hair on October 13 mid September. This interaction was via text. A week before the appointment Eliza called and left a voicemail message and said "she had no idea how this appointment got scheduled" but that she needed to reschedule. She then unilaterally scheduled me for October 25. I wasn't thrilled, but I needed my hair done, so. Then the following morning cancelled that appointment. No more Kevin Charles salon for me. I need a place that will do my hair every 6 weeks. My old stylist there was amazing and reliable, but she moved. read more

I can easily give them 5 stars. Talked with the owner in depth about their new venture. We like to support local small business. I appreciate the personal touch. Raphael was extremely detailed making sure the cut came out perfect. Thanks you guys! read more

Kevin is an artist and a master stylist. I asked him to do what he thought would look best. After asking me relevant questions about my lifestyle, hair maintenance etc, he gave me a cut that brought out my features and looks amazing with minimal styling. I am definitely going back and I highly recommend, without hesitation. read more

After years of searching for a great salon in Lakeway, I finally found one! Kevin Charles Salon is absolutely WONDERFUL and I highly recommend anyone who has struggle to find "the right color/cut/style" to meet with Kevin. Kevin brings the latest & greatest products and processes to Lakeway- he continues to amaze me with the his knowledge and expertise! Today I had highlights, straightening & haircut...Kevin personally researched the best process (even calling the vendor) to make sure it was the "right" process to achieve my desired look! I am thrilled with my new style and completely trust Kevin's recommendations! He is ALWAYS in the know for the latest styles! The entire team is professional and kind- Kevin Charles Salon is truly the "Best of the Best"! read more

At first I was apprehensive to leave a bad review, but the more I talked about my experience with friends I thought it was necessary. I found out about Kevin Charles on a FB group posting, someone saying they are new to town and any suggestions on salons in the area. There were lots of recommendations and responses directly from Kevin's salon, so I thought I would give it a go. I later found out through the grapevine, they have their friends leave these fake messages on FB so they can respond, seems very desperate. I also heard they leave fake yelp reviews to boost their reviews. Went to the salon, which was nice, to wait almost 30 minutes, later I heard Kevin was always late to appointments, so expect a wait! He was rushed, because he was late, the cut and color were terrible and completely overpriced, they charged extra for a blow-dry and were not upfront when I made the appointment. I ended up going to another salon to have my hair fixed. Don't waste your time or money on this salon. They are desperate If they have to leave fake reviews everywhere, I would recommend go somewhere else! read more

A few days ago I had the pleasure of visiting this salon. Let me start by saying that I have never been treated so well at a salon, ever. I've been to many overrated salons in Austin that were damaging my hair or not giving me what I was asking for, and so I decided to make the drive to Lakeway. I am SO glad that I did. The entire staff was professional, super kind, made me feel important, and very talented! Jerome was my stylist. I have slight ptsd when getting my hair done, and for whatever reason I felt trusting towards him from the beginning. Jerome knows what he is doing! He's got 30 years of experience and you can tell. He was very attentive, and delivered exactly what I was asking for. I was delighted to meet Kevin, and Becky and they were equally as wonderful! I left feeling beautiful, and very happy with my entire experience here :) I highly recommend anyone looking for a five star experience to visit this Kevin Charles Salon! read more

Beautiful shop, amazing service and even better people that run the salon. They are so down to earth, patient and very experienced. Would highly suggest to anyone in the area. Definitely will be returning. read more

Love this salon! Rachel Joy is my stylist and she is amazing! She always helps me figure out what I want and I the only person I have found that doesn't butcher my son's longer, fine hair ! They have great products available to buy. I would highly recommend Rachel Joy and this salon as a whole ! read more

The salon is beautiful and Kevin took the time to ask questions to understand what I wanted. Very pleased with the results and the service. Will definitely visit again. read more

I have my hair done by Abby Mitchum and she is amazing!! She goes the extra mile to make sure you are completely satisfied. She has years of experience and is a master at color. Not to mention she is a kind genuine person! I highly recommend her and the new salon is modern, bright and very inviting!!! read more

I cannot possibly express how pleased I am that Kevin is here! I've lived in Austin for 5 years and have been unable to locate a good stylist. Kevin is amazing at color and cut, and he is extremely kind. My hair is in the best shape that it has ever been, especially after all of the horrible harsh water here. It's soft and manageable and the color is perfectly blonde again! I love Kevin and everyone at the salon! read more

Kevin Charles is absolutely phenomenal at what he does! I absolutely love my hair every time I leave his salon! his prices are well worth his expertise!!!!! Love him! read more

Kevin is amazing. I love my color and cut. The salon is impeccably clean. Staff is professional, courteous and knowledgeable. I always leave feeling refreshed and vibrant. I highly recommend this salon. read more

I came in with dark roots and wanted to go back to being blonde, Kevin was able to lift my roots and give me a perfect sunkissed blonde highlight WITHOUT using bleach!! The color is exactly what I was wanting! I mentioned that lately my scalp has been feeling a bit dry so they recommended the Spa Mist treatment which was AMAZING!! It's basically like a facial for your hair and scalp! It was so relaxing and I can feel a huge difference in my hair and scalp! Thank you!! I also had my hair blown out and styled by Natalie! She gave me the BEST blow out of my life!! Perfect curls and just what I wanted! I can't express enough how much confidence both Kevin and Natalie have now given me with my new locks! Thank you, Kevin Charles Salon!!! read more