I called them 3 times trying to book services for my daughter. All 3 times the girl I talked to…read moresaid someone would call me back and no response. I also emailed them and again nothing. The girl knew why I was calling, I explained it to her in the first call. I guess their business is good, and based on my experience their service is poor.

I always enjoy my visits to Hand & Stone Memorial. The spa is very clean and has such a calming…read moreatmosphere--it's the perfect place to relax and unwind. From the moment you walk in, you're greeted by their friendly staff, checked in quickly, and even offered some refreshing coconut water. Jessica is my massage therapist, and she is absolutely excellent. She really listens to what I need, adjusts the pressure to my preference, and always takes the time to stretch me, which makes a huge difference. Every session leaves me feeling refreshed and cared for. Highly recommend Hand & Stone and especially Jessica.

We chose this as a quick stop for a massage. It was early in the morning, the place we made…read morereservations for that morning backed out at the last minute and this place just happened to be open. Like any other massage place, the tables are nice, the skill set of the people were good as they listened to my needs. I felt very relaxed by the end. I also loved the decoration and rocks. Okay, I get it...it's crystals. I just don't believe in crystals. I do believe in pretty rocks for decorations. I think if energy, crystals, and things like that are important to you they have an eclectic collection. For the person wanting a nice massage, potential jewlery, and neat little rock decorations, this is the spot. For the person who believes in readings and stuff...they do it here too. I don't believe in that stuff, so I can't comment, but they offer it. Definitely come for the reflexology and check out how nicely they decorate their entrance. Whether you believe in crystals or not it's very pretty and appealing to the casual viewer. A definite massage spot if you ever need one.

Stopped in for a quick chair massage at the mall and was pleasantly surprised. The therapist…read morefocused well on my neck and shoulders, and the session was efficient and professional. Great option if you need fast relief while shopping."

I've been coming here for awhile now. I've gotten my mani and pedi done for an event/party, it was…read morefabulous! Sanitary, relaxing and worth every penny! I also get my lashes done here and let me say I look forward to going here for my refills. I know that every time I leave I will feel fresh and after receiving a full set again, I feel great! I always get tons of compliments, usually they cannot believe it's extensions because it looks so natural! The owner does a great job of keeping their services consistent and sometimes that gets slacked when you've been coming for awhile now. Thank you Organique Spa for making me feel special and pampered every time I leave your place!

I originally bought a groupon after my bestie suggested this spot for lash extensions. I had to go…read moreto a different tech than she recommended the first two times who was very nice but not an expert technician. The 3rd and future visits was with Chau who is great. She made my lashes look great. The only problem for me is that my natural lashes are fine so the lash extensions over time got too heavy to hold them upright so after a week or so they would flip and poke my eyeballs. After a few months, I decided to take a break and try to get my lashes strong before I tried extensions again. The front desk staff are amazing. Very friendly and personable. The salon is clean and cute. Def will go back once I get my lashes strong.

After much searching of reviews in the area I decided to try here. Was not disappointed! Had a…read morewonderful massage with Rhonda; very professional & perceptive. Was able to find & treat all tangled areas with the best techniques for each. The other therapists were attending education this day. I have the utmost respect for those who strive to further educate themselves. I thoroughly expect that I would receive great massages from them as well. Thanks for hanging in there between Harvey's mess & the construction! I will definitely support this business. (They might even get sick of me :)

My mom and I came in for massages and facials. Kelli was…read moreour masseuse and she was amazing! My mom wanted a very light and relaxing massage and I needed a deep tissue massage to work out knots. Kelli has very strong hands and worked the knots on my back relentlessly. I'll be sore later but the massage therapy was exactly what I needed. Rhonda did our facials and this was also incredible. She was extremely knowledgeable about the skin and what your body is telling you through your skin. She did a great job and our faces looked and felt amazing after. The spa is a little hidden in a business office environment and it's no frills unlike other spas (i.e. You're not going to hang out in a tea room in a robe), however the place was very clean, cozy, smelled great, and each room was designed perfectly and had the proper cozy ambience. I will definitely be returning and highly recommend this small business!

I had an amazing experience at Hammam Spa. One of the best spa experiences I've had in Houston. The…read moreservice was top notch from the moment I arrived, from the warm greeting to being taken to the Moroccan steam room. Jenny was so polite, professional, and attentive. She carefully explained every step of the treatment and made the entire experience relaxing and comfortable. I left feeling renewed, refreshed, and glowing. They truly deserve 5 stars

The most luxurious, refreshing experience his hidden away in the most unassuming strip center! I…read morewanted to surprise my wife with a unique spa experience before our wedding and Hammam spa was definitely the right choice. From booking to communications after, the whole process was so easy. When we arrived, we were provided a space to securely leave our clothes and belongings, given comfy robes (which were more than large enough to accommodate us), and taken to our therapy room. The full body scrub and mud mask we received left us feeling cleaner than ever before. The therapists very excitedly showed us how much dead skin was coming off our bodies. While my wife's therapist was a trainee who wasn't as vigorous with her scrubbing as mine was, both were still very thorough and attentive to every inch of our skin. When they say your skin will glow after, they don't lie! Our skin looked and felt great after about a 90 minute session. The delicious baklava and tea after the session was a nice way to enjoy a moment more of calm together before we left. This facility is entirely service based, meaning there are no lounge spaces like hot tubs, pools, steam rooms, etc. All the same, this was a great experience to have before our special day.

Iris did a good job on Shaadi's hair. Although, I didn't like that when I went to check on Shaadi's…read morehair she decided to dry and style het hair. It's so she could see how good a job she did. I didn't t ask for that just a cut and walk out with wet hair line always. She then preceded to tell the cashier all the extra stuff she did. Iris should have told me before hand she was going to do all that extra stuff. Bad communication skills on her part. Elly Dadelahi

My first visit for men's haircut and beard trim. Very clean and friendly staff. Kaitlyn was…read moreawesome as usual, followed her there from previous location. Already booked next appointment. Scott J

Very professional, accommodating to according to client needs. Also very clean office and friendly…read morestaff. I will certainly return and encourage friends to visit.

I honestly have been a member of Massage Heights for so long this is ridiculous to have to type…read moreout. I have a preferred therapist - Robyne- that I use at this location. Over the last 5 months, I have tried to book with her. In May, they called and told me she wasn't available due to a family emergency, I told them it was ok, and I would re-book once she was available. Done and totally fine. The second time I booked with Robyne was at the end of June. I booked online and came in to them telling me Robyne was still out and that Jessica would be my therapist. I was annoyed that they didn't tell me this ahead of time. The front desk person, Mona, tried to make it sound like I had made a mistake because Robyne has been out since the end of April. I didn't want to argue and she told me to trust that Jessica would take care of me. I agreed and went in for my massage. Jessica was not up to standard but I didn't complain and still tipped, but made a mental note that this seemed kind of shady on their part. Skip to August and I saw that Robyne would be available again starting September 7th. I excitedly booked, but remembering my last experience, I took a screenshot of my booking. Lo and behold, I came in today and another therapist came out to greet me. This time, I knew they were playing the bait and switch game and called them out on it. Mona not only didn't address the issue, but tried to convince me that this therapist would be better than Robyne. I tried to make her understand that my frustration wasn't in the therapist, it was in the fact they again did not give me the courtesy of at least informing me of the change in therapist ahead of time. She initially tried to gaslight me into thinking I made a mistake booking again. When I showed her the screenshot, she then said she's glad I took a screenshot but THEY didn't control the website... what? You guys are a franchise... if you don't control your own booking website, who does? Dont advertise a therapist who isn't available... it's that simple. We went back and forth for a bit but it got nowhere, so I just told them to cancel my appointment and I would eat the cost. I didn't care, but I would no longer be coming back to this location. At the end of the day, it wasn't the therapist, Mona, I'm sure Liberty is great. It's the fact that there was no integrity in your business practice. All it took was a phone call to say - "hey actually Robyne wont be available until next year, would you be okay with Liberty?" Mona even tried to say "well Robyne isn't gonna be back til next year, just to let you know" attitude at me, like that was the issue. Like if I were waiting for Robyne, I'm SOL. When I heard that, I knew she didn't understand the real issue and I wasn't going to argue with her anymore. This has left a bad taste in my mouth and I'm pretty much done with this location. Shame because this is the closest one to my house. I am posting a few photos to show you guys their shady practices. The first and second are of my booking of Robyne for sept 7, and their switch of me to Liberty. The third is of the fact that Robyne is still on their website for November - even though she's supposed to b unavailable until next year. An incredible lack of integrity and poor business practices. And Mona in the front trying to convince unsuspecting clients they made a mistake booking but this new therapist will do.

I was with the same waxer since 2011, until the place I went shut down. Finding a replacement has…read morenot been easy. I followed one lady from location to location until she finally closed. At that point, it was time to find a new place for the long term. Bare Necessities checks all the boxes for me. Professionals, convenient location, convenient appointment times, and availability for scheduling. I have had appointments with both Linh and more recently, Christiane. Both have been excellent and have set my mind at ease. I've known friends with bad experiences at other places, which always makes me uneasy trying someone new. But I've definitely been happy here. Oh and pricing is also on point--very comparable with what I've historically paid. I would definitely recommend coming here, as there are no downsides.

I didn't choose, this place, but my boyfriend did, and Ashlee gave me a very pleasant experience…read more The entire staff was very polite upon my entry and all. I definitely would recommend this place, and I could see myself using it in the future, or referring someone else. Vibe was so pleasant... You can go to sleep in there lololol