I've had laser hair removal by Jill and she is wonderful! She's very knowledgeable in this field…read moreand she made me feel comfortable before/during/after appointment. I highly recommend her!!!

Jill provided me with multiple amazing services. First she shaped and waxed my desperately sad…read moreeyebrows. Then she performed the Awaken Signature Treatment facial. She took her time and almost put me to sleep between the cleansing, exfoliating, massaging and moisturizing. We wrapped up my services with a brow tint. My brows look incredible and my skin is literally glowing. Jill is a consummate professional and empathetic provider. Thank you so much!!

Can not say enough amazing things about the work my hairstylist Lenzie does on my hair. As someone…read morewho moved here from another city, it took me three years to find someone I could trust. Having naturally curly, thick hair it is hard to find someone who knows how to cut it right and not look uneven. Not only am I her client my wife is too and we would not have it any other way. Lenzie is kind, funny and helpful and offers suggestions when I am looking to try something new. She also handles my hair dye and root coverage. I highly recommend you check her out! I have included pictures to show off her work!

First time here a received a gift card. Easy to book appointment online. Even though I had a gift…read morecard I still had to reserve my appt by keeping a credit card on file. Arrived 15 mins early and walked into bouquet that sells products and clothes. I was escorted to a set of chairs to wait for my time. I was seated in a high traffic area that everyone walks by. I waited 20 mins in the chair. Was not offered anything to drink. Another lady came in and the tech said let me get you a glass of wine. No one even acknowledged that the tech was running late. Upon entering the pedicure/nail area I noticed it was a very loud environment. For $60 for a pedicure I expected more. Asena was friendly but you can tell either she was rushed or new. I had quit a bit of dead skin around my cuticles still after and had to ask her to do it again. I was then placed under a fan which didn't cover all my toes to dry and was blowing cold air. I saw a dryer open and asked to move under it and it had heat. I didn't noticed the spa music playing at all until I was getting ready to leave as that is how noisy it was.

Staff was always nice. However, I paid over $2,000.00 for under arm and bikini line. ZERO lasting…read moreeffects. When I emailed customer service, they called back and said I would just have to pay more for the additional treatments. Would NOT recommend wasting your money.

I arrived on time for my scheduled appointment when the very rude secretary informed me that I…read morecalled a week before and canceled my appointment. I informed her that I did not call and cancel my appointment on the stated date or any date for that matter. I also informed her I drove an hour to get to this appointment, she proceeded to tell me I must have forgotten I canceled it and they could not see me. I could wait in the waiting room and they would squeeze me in when they could but no estimate on how long I would have to wait. She did not apologize once and stated "I have kids I have no patience for this kind of thing". I then asked to speak to a manager who was unavailable so I asked if she could call me when she had time, it's been 4 months now she still hasn't called me. I then called cooperate who assured me they did not have an incoming call from my number on said date. I asked someone from cooperate management to call me I was assured someone would call me, again it's been 4 months and still nothing. This was the Rochester location. I have been to this location several times before this with no issues but this was very disheartening. Very sloppy business practice, not customer focused. Would not recommend!!

Lovely workers! Very kind, answer all my questions and make sure I feel comfortable throughout the…read moretreatments! I have been coming here for a couple years and have enjoyed each session!

Great facility. The nurses are excellent and friendly. Very professional. You could probably find…read moresomewhere cheaper, but you get what you pay for. Highly recommend.

I have been a patient of Dr. Duffy for several years. She is wonderful, very thorough and she takes…read morethe time to answer all my questions. She has done many biopsies for me and removed concerning moles, etc. I appreciate that she takes the time to explain everything she is going to do, and reassures me when I am nervous. I highly recommend her, and I have never had any issues with that office.

I normally do not like to complain, but this issue has to be heard. I was prescribed a medication…read morein February- that needed a PA ( pre- authorization) from my insurance, this is a very simple process, i even gave them the direct # and fax # to my Insurance as my Insurance was waiting for Docu and ready to Approve it. A peron at Genesee Valley Derm first name startig with a J, kept sending the documents to Noble Health Services which is a pharmacy, (who are 3 hours away) AND NOT my insurance, she did this 3xs, even after i called their office and told them again 3xs ...they need to call my insurance she even sent me a message in my PortaL assuring me that she sent the docs to my ins and had tge audacity to blame them, for the delay, been with this Insurance for 14 and NEVER had a problem. So after 4 wKS of this Necessary stress, ihad to call Noble Health services and cancel the prescription and Have GVD finally send the RX to my Pref pharmacy! Whats alarming is that this is a MEDICAL OFFICE????

Heather does my facials and is amazing. My face always looks and feels great after! Been getting…read morenouvaderm treatments and so far im loving my results!

False advertisement! They advertise for services which they do not even provide…read more They were advertising for a Botox special. So I called them up. The receptionist booked me for Botox and took my cc info. When I went there for my appointment, the doctor said she doesn't have any Botox and only offer dysport or xeomin. These are cheaper alternatives to me and I didn't want them when I booked a Botox appointment. They seem to pull a bait and switch on customers when you are there and maybe some people are like well I am already here so I will just take the dysport or xeomin. The front desk woman said they basically promote as Botox because she assumed people are only familiar with that brand, only to inform you much later at your appointment that they don't even use Botox. This is very shady. I consider this a bad business and to avoid them at all costs! When it comes down to it, an injection place that doesn't offer the mainstay of Botox is very odd! So watch out friends! They will waste your time with frozen smiles on their faces, which in and of itself is very disturbing!

I have had a great experience working with this business. Jenn is transparent about services and…read morecosts and really cares about her clients. She offers a wide range of services in different budgets and time frames. She was able to help me find a couple of treatments that have been incredibly successful and reasonably priced. Highly recommend- a spa without the blah blah of so many comparable businesses.

From the owner: Health Expressions NY is a premier medspa for alternative medicine in Pittsford, providing…read moreexceptional care to all patients. With free consultations and new patient specials on men's health services like pain relief or antiaging treatments, this place has it going on!

Came in with a online coupon for customized chemical peel. Had a wonderful initial consult with…read moreMichelle who then continued to do a wonderful job with cleansing, enzyme peel treatment and the best extractions I have ever had. Salon very clean and staff very pleasant and appear to genuinely want the best for your skin. They have a 20% deal if you return for another treatment within 8 weeks. I would highly recommend.

I came for a facial with a Groupon. Ever since I've gotten so many compliments on my skin! I love…read moreCarol so much that I scheduled a bikini wax the next week. She did an amazing job. She prepares the skin in a way that it hurts less and I have fewer ingrown hairs. Plus she is so nice. I felt so comfortable with her.