Services - Salon One
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Recommended Reviews - Salon One
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SHORT STORY: TINA chemically burned my hair at the root and left me signifiant hair loss and painful injuries . Do not be mislead by the 5 star reviews. LONG STORY: My stylist in San Franciso retired and I made an appointment with TINA because she presented herself as an expert in hair straightening services. TINA confidently assured me of her many years of experience and familiarity with Keratin Straightening, Brazilian Blowout and Japanese Thermal Reconditioning. The appointment was a disaster. Not only did TINA appear unfamiliar with Japanese Thermal Reconditioning procedures, but she simultaneously worked on another client while treating my hair - this is something I have never experienced in 30 plus years of getting my hair chemically straightened. TINA sat me on her chair and went straight to applying the solution. She didn't bother assessing the quality of my hair or even washing it. Looking back, the instant she started working on me, I felt I was in trouble. Unfortunately I simply didn't want to believe that someone with 20 years of experience did not know what they were doing and I was being lied to. I finally spoke up while she was focused on the other client, as I had to alert her that my scalp was burning. By that point, significant damage had occurred. I now have blisters on my scalp, with patches of hair crisped and dead at the roots; my hair is so severely burned it's stuck to my scalp. What's left of my hair feels like Velcron - frizzy, dry and immovable. Since the treatment, I've been losing hair at an alarming rate -- I find burned strands broken hair and tufts of cuticled hair everywhere I turn. This experience has left me with visible bald patches and ongoing hair loss that constantly reminds me of the damage TINA had done. I had invested many years and thousands of dollars into maintaining my hair, I beat myself up every day for trusting TINA. This single appointment has undone decades of effort. If my hair cuticle is not damaged permanent, it will still take years for my hair to recover. The physical, financial, and emotional toll has been devastating. Once my scalp heals, I will need to be fitted for a wig, yet another expense incurred due to TINA's lies and incompetence. I asked for a one inch trim - she cut off at least 5 inches. In hindsight she chopped off my hair because she had burned it. As I walked back to my car I finally had a chance to touch my hair and felt the severity of the damage. I immediately returned and showed TINA the damage she had caused. She told me to come back for a conditioning treatment. I had to leave for another appointment, and I was in too much shock to even argue with her. I came back in a week later and TINA told me she wanted to do a Keratin Treatment on it!!!! I told her she wasn't getting anywhere near my hair again and asked for my money back. She refused; TINA attempted to place the blame on me, claiming the treatment failed because my hair was "too dry". She then had the audacity to tell me it's my fault because I told her I've had the service done before. Indeed I've had Japanese Thermal Reconditioning done countless times with excellent results by real experts who knew what they were doing. I couldn't believe TINA was not taking any responsibility. My only recourse was ask another stylist working at the salon to look at my scalp an touch my hair. At that point she got scared, broke out in hives and gave me a refund. Looks to me like she's willing to say and do anything to pay for the new house she's building down the street. This experience has been deeply distressing, and I hope it serves as a warning to others seeking any kind of service from TINA.
So far I've had three appts done by Tina in the past 2 years and each experience has been phenomenal!! In the beginning my hair was very dry from blonde dyes and very long. Tina recommended to have a haircut every 6 months and a touch up. Now, my hair is healthy and so soft. I always love the results! Tina is so kind and knowledgeable! I will trust her with my hair for the future.
This has become my regular salon, for both me & my husband! My 4 year old even had her first haircut here and enjoyed it so much she wants to go back. Tina always gives us exactly what we ask for. It's close to all the shops as well which is a plus. I always feel like my best self when I leave. We will keep coming back!
This is my first time going to Salon One, and Jessica did such a great job on my hair! I haven't had my hair colored in years, and I wasn't sure what I wanted. But after discussing with Jessica, I ended up going with a balayage and I love how it turned out. The prices were reasonable. The salon itself is clean and relaxing. Nice experience all around. I'll definitely be back! I highly recommend Jessica
I called ahead on a Saturday morning and got an early appointment at 10:30am! I went and they were so friendly and kind toward me! I was there for highlights and cut & Style! Tommy wast quick and efficient! I love my hairdo! Somewhat inexpensive! You're going to get your monies worth!!! The place is very clean and beautifully set-up! Clean restroom. Street Parking!
The worst haircut + style I've ever gotten. I told them I wanted to keep the length but they ended up cutting 4 inches off. The cut ended up being super uneven too. I showed them an inspo pic of how I wanted the cut and style and they didn't style my hair like the photo at all. My hair basically was straight at the end of the appointment. So disappointed in the results and lack of communication.
I've been a customer of Salon One for about 10 years now, and I can honestly say it's one of the few places I completely trust with my hair. Tina and Howie always make the space feel warm and welcoming -- it's like visiting friends who just happen to be amazing at what they do! Tina has been cutting and coloring my hair for years. I usually come in with an idea of what I want, and she always takes the time to explain what's realistic and how to get there without compromising the health of my hair. For example, when I wanted to go platinum blonde, she carefully worked with me over time to achieve the look while keeping my hair healthy and strong. Whether it's a simple trim or a big color change, I always leave feeling confident and happy with the results. I can't recommend Tina and the Salon One team enough!
I found this salon on a total fluke. My youngest daughter had a light brown balayage and when the color started to fade, she dyed it a more vibrant pinkish red until that started to fade as well. So, she decided that she wanted a light blonde balayage. However, every salon we went to told her that with her red dye, it would be pretty difficult to achieve that blonde in one sitting because of that red dye and it was going to be crazy expensive. So, we came to check out Jessica and I'm so glad we did. While she wasn't able to get it super light, it was still like a honey blonde which my daughter loved. About a month later, my older daughter decided to dye her entire head pink at home and since I am not the biggest fan of crazy colors, so we compromised, and I brought her to Jessica. She decided on chunky magenta highlights, and it turned out beautifully. She was so excited. I highly recommend Jessica as she is affordable, does quality work and super hardworking. I think we may have just found our go to for all of our hair needs.
3 years ago
Jessica was AMAZING! She had more confidence in my hair than I did. I came in with a a previous dye job and overgrown roots. Surprisingly we didn't have to bleach either and she still got my hair looking this RED!!! The integrity of my hair is still healthy and strong. I went to a music festival last weekend and got so many compliments! My hair stood out so much that my friend found me three different times. We didn't even come together read more
4 years ago
I went here for a simple undercut but they asked if I wanted a design. I wasn't really looking for one but I went for it and it came out better than expected! I've been here before for a Brazilian blow out and just a simple cut and staff is always very nice. read more
2 years ago
5 years ago
Honestly I went in expecting a great service. I was hopeful even during the service as the other employees seemed to be taking great care of their clients. This is my first time going with salon one and I was able to snag an appointment the night before for next day with Jessica. my hair is long and thick but very flat. I went in asking for layers to add some movement to my hair and fringe bangs with some face framing layers. Jessica sat me down and did not seem confident in cutting my hair. She then proceeded to spray my hair and began cutting it. Normally when I get layers I am asked where I want the first layer to begin and how many layers I am looking for, also my hair is sectioned as the layers are being cut. Jessica did non of this. Instead she began cutting vertically at random sections of my hair. This took me off guard as I've never seen layers cut this way but I trusted her and the process thinking this may just be her technique. To make matters worse she cut my hair dry as the water sprayed dried up in a matter of minutes. Once she was done cutting my "layers" she did not even bother to show me the final results and just began cleaning as if to get me going. I was confused because I did not see any face framing layers and she did not even attempt to cut my fringe bangs. When I asked her about it she was like "oh you want bangs?". This made me upset because she obviously ignored my simple requests. The bangs she ended up doing were literally over my eyes. She didn't offer to wash or style my hair, which I would have been happy to pay for. I still paid and tipped her but I left the salon feeling so bad and felt as if my business was not important nor wanted. I had to go home and have my friend fix my hair who told me my hair was uneven and badly done. read more
Salon One the type of place you go if your goal is to look *good*. I discovered this place in 2019 as a gem for solid haircuts and continued coming back when I began regularly coloring my hair the following year in an effort to try something new and different with my look. Before this, I had never colored my hair. Both Tina and Jessica do a fantastic job since I've decided to come in for balayage touch-ups on a quarterly basis. I can reliably arrive for my appointment, give a very broad direction on what I want ("Let's go lighter!") and then they work their magic. My hair is extremely thicc so these ladies have their work cut out for them, but they've shown me nothing but kindness and good humor during my ~3.5 hrs in the seat. As anyone would expect based on the time commitment of just one customer, this process requires significant attention to detail and a ton of patience. The results speak for themselves and my friends always compliment my hair -- one has even become a loyal customer. For a lot of women, when you find stylists who hit the mark every time, you can't help but become attached. There is a high degree of trust involved because your hair is pretty much the very first thing most people notice. Even when I lived almost an hour away in Marin, I never bothered to even look for a salon locally and just continued making the trek to Alameda, because my hair after walking out of Salon One was a guaranteed *chef's kiss*. The photos attached are from three separate occasions, dating back to my first balayage in Dec 2020 to Mar 2021 and today (Apr 2022). read more
5 years ago
My long tresses + highlights had grown out (way, way out) during the long pandemic of salon closures, and it was *finally* time to get it together Christigale. Made a 9am appointment with Howie. The street parking right in front is free which is AWESOME. The salon has large windows and high ceilings letting in an abundance of natural light. Overall nice comfortable and clean, with staff wearing masks and very friendly. Bathroom was also large, clean and stocked. At start of appointment, Howie took the time to discuss my hair goals in depth - I appreciate that he listened, gave feedback, and was very specific with color tones to ensure our expectations were aligned. For me this step is huge - Howie built the trust right from the start and I can say he 100% delivered. Everything I asked for, he nailed it! I love the depth in warm colors he created while still keeping dark on top as I wanted. I was extremely pleased with the whole experience. I left with extra soft, revived, beautifully styled hair and felt pretty glam walking out of there - haven't felt that way in a long time. Ahhhh :) I even ran errands afterwards and received compliments from random strangers! Thank you Salon One and Howie! You guys rock! I'm a fan and I will be back! read more
Edit: Tina the owner called me and offered to correct my hair for free, so I'm updating my review. I was able to book an appointment very quickly. It was just a simple correction to even out the roots and I'm glad were gracious about offering a free re-touch! I''m updating my review as my highlights are actually completely uneven. I didn't notice it as much when my hair was styled and curled, but the next day, it was obvious one side was more colored than the other. (you can still tell from the original photo that my hair is uneven if you look closely at the roots). I didn't immediately go back because I had plans to travel, and I quarantined myself for 2 weeks after that. I called the salon when I came back and they said I WOULD STILL HAVE TO PAY for their stylist's mistakes because it's been over 2 weeks. I don't think this is fair. It's obvious my hair didn't grow out and this was the mistake of the stylist. read more
3 years ago
I have seen Jessica twice for highlights and a cut and both times have been amazing! Jessica herself is so sweet and did a great job of interpreting what I said I wanted based on example photos, etc. Super reasonably priced for the Bay Area, I will definitely be going back for the foreseeable future. It's nice they have online booking and you can get an appointment without too much planning in advance. Thank you so much, Jessica!! read more
2 years ago
3 years ago
Before my appointment, my hair has had purple dye and box dye. Despite that, Tina lifted my hair beautifully and my hair feels healthy even though I got a balayage. Her work speaks for itself!! She's super careful and ensures her clients are happy. I'll definitely return for another lightening session in a couple of months. I'm super pleased with the results and I was shocked it even lifted this lightly considering my hair has box dye + purple hair dye that was super difficult to lift. read more
1 year ago
2 years ago
5 years ago
Came in for a quick haircut. No shampooing or style service, just a simple trim. I was happy to hear they were able to see me super last minute. I called at 2pm and they said to come in at 5pm which was totally fine for me. Salon cleanliness/safety: The salon was clean and everyone was wearing masks (workers and customers). After each customer, they cleaned the chairs and tools, but I didn't see them sanitize, which was the only issue I saw given that we are still in a pandemic. Custom service & Location: The hairdressers were nice and welcoming. They were all professional and friendly. The salon is in a great location and easy to spot when driving by. Price & Quality: I got a haircut for $38 which was a deal compared to the other 100+ places I called from San Leandro, Castro Valley, and Alameda. My stylist - Cindy - did an AMAZING job. Even if my cut was simple, the final product came out better than I ever expected. She took her time and did not try to make over the top suggestions and worked with the cut I had in mind. I would definitely be coming back to see Cindy. :) Also, when speaking my stylist/hairdresser about coloring service, she gave me a great price for my long hair. I will definitely be coming back to get this done. Downsides: Parking is always a hassle on Park Street during the weekends. So, give yourself plenty of time to get there at least 15 mins before your actual appointment. Overall, I'm definitely going back to Salon One! One of my favorite things about this place is that the stylists/hairdressers all engage WITH THE CUSTOMER, not with each other telling stories and making the customer uncomfortable. At least I feel uncomfortable when they talk to each other and ignore me the whole time I'm on the seat. Also, the price is not cheap (service + tip) but also does not cost you an arm and a leg like other places in the Bay. I'd say the price is right here at Salon One. Plus- the quality is top notch. If you're like me- looking for a great deal, good quality and excellent service- you found the place- go visit Salon One today!! read more
5 years ago
A friend referred me to Salon One so I went to their website and online booking was a breeze. I booked with Howie bc I read some of the reviews and it was good. He was very nice and attentive and understood what I wanted. I had a lot of yellow in my hair and it really worked hard to removed it. Their pricing is very reasonable compared to other salons that I used to go to. I am very happy with my results and would definitely come back in a few months to get it lighter. The salon has an Instagram page but I don't think the picture they post does justice. I think if they take nicer hair pictures with better lighting (like some of the IG stylist does) they would be more popular. read more
5 years ago
Howie gave my hair life again. I haven't had a cut and color since Jan 2020, and due to the pandemic, salons were closed which means I wasn't able to maintain my color. I have another salon I normally go to but is located 30-40 minutes away, I decided I needed to do this quick and stress free. I searched and came across salon one. I spoke with Tina initially, she is so sweet! I wanted a cut + color but decided I'll do a cut this week and color next week since they were so booked.. Although there was a small error with the appointment, I came on the date I was told but the time that was inputted in their system was for the next day... I arrived to the salon and was told my appointment wasn't until the next day.. I was actually a bit upset because I really wanted to get my cut done and over with.. but eventually left and came back the next day. Howie accommodated so well with me! He felt bad about the situation that he made himself available to help with my cut and color all in the same day! He was so knowledgeable and engaging! During my sessions, Tina came to assist with washing. They were both so sweet. Had a really nice experience here and will def come back!! Thanks Howie and Tina! read more
2 years ago
Tina is AWESOME! I have been coming here for about 4-5 years now. Their service is great, the environment is clean, all their staffs are super friendly, and prices are reasonable for color and hair cut. I always schedule my appointment with Tina and she does an exceptional job for my hair. I have gone to many salons to color my hair and it never comes out exactly right (something was always off) until I stumbled upon Salon One. I only showed her a picture of what I want on my very first visit to get started then all other appointments were verbal descriptions and she always gets it right. And I always get compliments on how great my hair looks afterward. Always a happy girl after doing my hair with Tina!! read more
Jessica made my hair look amazing! I came in with an at-home haircut and tons of frizz and I left looking like what's shown in the picture. I'm Asian (black hair). My hair has never looked this good. My boyfriend likes it a lot too. read more
2 years ago
Jessica is great! She always knows what I want everytime I come in. Here's a pic of my most recent appointment. I was very satisfied read more
4 years ago
I've been seeing Holly for 8 years!! She is an amazing hair stylist. Every single time she works her magic - I always leave happy with my expectations exceeded. I highly recommend this salon and especially HOLLY! read more
2 years ago
This is my first time getting my hair dyed and I was a bit hesitant since I don't want to damage my hair. I'm so glad I had Jessica. She seemed to have the best interest of my hair health since my hair is dark and think so she knew what colors would damage it. My hair came out wonderful, I am in love with it! I am now obsessed with myself!! It came out exactly how I wanted it. Thank you so much Jessica you did an amazing job! read more
2 years ago
I've been seeing Jessica for the past year and she always does such a great job at coloring my hair! I get a balayage and drive from San Francisco to see her. She has such great response times to get into appointments and listens/interprets exactly what you want. Would recommend! read more
4 years ago
Booked an appointment w Howie. First time here at One Salon and love the way my hair came out. First time balayage on me as well. He took his time to talk about my hair color and tips on how to care for my hair. I loved the experience that's why I give it a 5 stars. read more
6 years ago
If you want a great balyage that wont break the bank, this is where you should be! I'll give this place 10 stars if I could. Came in with a grown out balyage, pics below from a year ago. I booked Tina and she immediately went to work! I have thickkkk asian course hair so it took her longer and I thanked her for her patience because the result is definitely what I asked for! Thank you, Tina for being patient with my hair. I love it!!! Definitely will be back for my toner and brazilian blowout! read more
4 years ago
Cindy did an excellent job giving me beautiful and subtle French balayage highlights. I came in with a reddish hue and grown out roots asking for something that would grow out slower with blonde on the ends. She did a fantastic job and I'll be back. read more
3 years ago
I'm attending a wedding on Saturday and wanted to update my outgrown blonde balayage. Howie went above and beyond my expectations! The whole team at Salon One is so kind, I definitely will be back. read more
4 years ago
2 years ago
3 years ago
Howie is fantastic. I came in with long straight hair with no shape. I showed him a few pictures of what I was looking for and Howie delivered. My hair is so beautiful. read more
2 years ago
2 years ago
5 years ago
It was my first time to try Salon One's balayage service and I am extremely satisfied. Jessica did an amazing job!!! The staff are friendly and they give beneficial advices about hair care. I will surely be a regular client. Awesome customer service. read more
4 years ago
4 years ago
7 years ago
I was looking for a salon that had someone specialized in curly hair and that's how I ended up finding this salon and Zoie. She did a good job cutting my hair, so a decided to put some color in my hair (at the time completely virgin) in another appointment. I showed her what I wanted, and she said she could do it and would be great. I told her that I had a wedding to attend and wanted to have a nice hair for it. At the appointment day, I showed the photo again of what I was expecting. She started working on my hair and I already got suspicious, because the procedure she was doing didn't look that would give the results I was expecting. But she was the "professional" and I trusted her while I was telling her that I was nervous since my hair was 100% natural. Well... short long story, my hair end up was ORANGE, and with BIIIIIIG stripes on top of my head. I message her on Instagram saying that I had to fix it before the wedding, and she never replied. I ended up going in another professional and paying again to have my hair fixed. Here is the picture I showed to her and told that I wanted that, and how my hair was right after leave the salon. You can cut your hair with her,DO NOT COLOR your hair with her!! read more
4 years ago
I can always trust Tina with my hair. My hair is jet black and I always look for a light ombré/ balayage, and this is the lightest that it has gotten to thanks to Tina. Tina always gives the best hair advice as well when taking care of your new hair at home. Very quick service! I love it so much, will definitely always go to Salon One! read more
4 years ago
Howie is so talented!! I had attempted to do my hair by myself I continued to make it worse and worse. I finally had no option but to find a salon. I was very apprehensive about going to salon I hadn't been too and potentially making things worse. However, from the moment I called the salon I was received by so much kindness. Howie was so patient and kind. He listened to what I wanted to achieve. He gave his very knowledgeable recommendations. He didn't make me feel bad for the terrible job I had done on my hair. He made me feel comfortable and welcome. He is such an incredible artist. I cannot believe the results or the reasonable price. This far exceeded my expectations. I cannot express how much I would recommend this salon! Everyone there was so kind. read more
4 years ago
I had used some box dye that gave me a slight lift at only the roots. I decided to make an appointment at Salon One to get a balayage to fix it. It was my first time coming here and Jessica was extremely kind and booked me in for the earliest appointment she could. During the appointment she was very sweet. She checks up on you and I had some nice conversations with her. She was very attentive and thorough with her work. She even helped me touch up my uneven hair cut. She gave me exactly what I wanted and couldn't be happier! It's definitely worth coming here and get a booking with Jessica. I will be coming back here for sure. read more
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Ask the Community - Salon One
Do all women haircuts include wash?
Hi! How much are the perms?
Hello, we would love to answer all pricing questions over the phone or in person for a more accurate quote! Please give us a call at 510-523-5555 Thank you!
Review Highlights - Salon One
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79 reviews that are not currently recommended
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Salon One - hair - Updated July 2026
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