Called to make an appointment which was frustrating in itself. From where I'm from, we call a…read moreno-chip manicure shellac or laquer. The one on the phone had NO idea what that was, despite me repeating it several times. Appointment was made for two days later. A couple of hours after said appointment was made, I received a call from them: "Hi, the appointment I booked for you at date, time: she is booked. So I have to cancel your appointment." There was no "Hey, I'm going to book you with someone else" or "Can you come in (at another time)?" Guess they don't need the business.

There was another time I had seen a technician her name was Lilly. My father had died from a brain…read moretumor. I was getting a manicure and a pedicure for his funeral. I explained to her that I was sad because I was getting them done because he had died of a brain tumor and it was a hard couple weeks working with hospice, helping my mother plan for the funeral, and the funeral tomorrow. I was sad and they were playing a sad musical on the TV. I asked if she could change it to cooking. She said " We are tired of cooking shows. She didn't change it. It was really making me sad the music was sad. I asked again she went to ask if she changed it but it seemed to bother her and the other employees. She did finally change it to a cooking channel, When I paid I added the tip up wrong and it was not 15 percent. She would not reschedule with me but she said "Sorry about your father." When I went to the car I realized I didn't tip her enough so I went back in and gave her more money to make it 15 percent tip. I apologize and said I was so sad I couldn't think straight. She said "Thank you" but refused to ever book with me again, I guess 15 percent tip is not good enough and I guess being sad for your father's funeral is to much work on her end. Don't go to this place and please go somewhere where you will be treated with respect. I would give them 0 stars if it was an option.

This place is the best! Everyone is nice and the quality of the service is top notch! The…read moreenvironment is very inviting and clean!

Went here to get my acrylics soaked off since they were wayyyyy overgrown since giving birth and…read morealso get a pedicure. I'm glad that this salon actually soaks off the acrylic and not rip them off causing more damage. I got a no chip mani after the acrylics were soaked off and they look so great! Sona did an amazing job on reviving my nails. Linda also did a great job on my pedicure. I needed this mommy refresh and so happy with the service!!

My nails turned out perfect with Milan .. Ana did my no chip pedicure and she was very detailed and…read morekind.. clean place good vibes Very reasonably priced

My paraffin wax pedicure was finished in under 25 minutes. He clipped my toenails down to stubs,…read moredidn't file or shape them in any way and there was no massage with lotion. Very disappointing. I will not be back and do not recommend this place.

Everybody is so friendly. They did a great job on my pedicure and manicure. Thanks again everyoneread more

Fabulous! Thank you Connor!…read more Went in for a pedicure, as it had been a hot while. Love the waiting area massage chairs! The attention to detail during my pedi was one I've not experienced in a loooong time. Connor did a truly stellar job. I fell asleep at some point. I'll be back!

love the service, Tammy was so sweet and professional. I loved the foot massage she gave me as part…read moreof my pedicure, I look forward for my next visit!

Full set of acrylic nails. First time. Dat did an excellent job! I showed him a picture and the…read moreresults were perfect! He was so sweet and professional. Would highly recommend.

Ahhh.. I've been going here for years! Before every vacation and never had a problem. I would get…read moreno chip pedi, and a regular manicure... this time. 12/07/2024 I went to get a regular manicure.. he started to do gel (I don't like gel) once I noticed, I declined and stated just regular. Well he then just rushed the polish on my nails and sent me away. Later that day the polish started cracking on my nails... so now I have cracked clear polish.. I don't understand how hard it is to get a nice manicure.. especially charging 32$ for something so simple. Part of me wants to go back and get it fixed.. but I rather not. I'll find a new nail place.

This is my favorite nail place in Rockford. They are very clean- they line the pedicure tubs with…read moreplastic, use autoclaved instruments, and often wear gloves. I have diabetes and have gotten infections from other locations in Rockford- never from here. The interior is cute. They respond promptly to Facebook messages. Depending on who you get, I've had my gel nails last anywhere from 2-4 weeks without chipping at all. Massages for manicures and pedicures vary based on who is performing them and how busy they are. I would definitely recommend making an appointment. Edit: this place is really hit or miss depending on who you get. Some of the employees do not listen or understand what you may be asking for. If the owner is there she will usually set things straight, but otherwise it's a bit difficult. My last appointment took 2 hours for a pedicure and no-chip, but it was because I walked in during a super busy time. Edit 2: since I had a different person this time, the manicure didn't last as long. I got a chip after 1 week. However, the pedicure is holding up better. Trade offs I guess! ¯\_(ツ)_/¯

Sitting here getting a pedicure... The staff is friendly but im very leary about certain things…read moresuch as liners in the tub or the foot scrubbers being used. Even though you sanitize them its still isnt good to use already used foot scrubbers . needless to say i had to ask for a new foot scrubber . I got a french pedicure $35.. Great prices compared to back home.. Might be a little more with glitter trim. The massage felt great . all in all semi good experience.

I get my hair cut and colored by Angie. She is so wonderful and will give an amazing experience as…read morewell as great hair. She's funny and personable and does a great shampoo (one of my favorite things about getting my hair done). I no longer live out in Illinois but I have Angie do my hair whenever I go out to visit - it's totally worth it. Within minutes of leaving the salon I got numerous compliments on my hair. If you go ask for Angie! The other cool thing about this salon is that they also do manicures and pedicures so you can make it into a nice relaxing spa day if you want.

The experience itself was pleasant, but both my manicure and my mom's gel "no-chip" manicure…read morechipped within two days. Since I needed this to last at least a week, this isn't acceptable. Edited: Improved the rating because they redid my nails for free.

I got a much needed pedicure here. The establishment is…read morevery clean and the staff is very friendly and helpful. My tootsies turned out so cute! I would definitely recommend this salon.

I recently went to this nail salon for the first time. I had a good experience in the nail salon,…read moretypically the nail salon that I go to doesn't do my cuticles or do proper nail prep and aftercare, and the salon definitely took care of my nails and took their time. No issues there. Although I have been getting dip on my natural nails for almost 2 years now, this is the first time where within a week almost all of my nails have chipped where I've had to re-file my nails just to remove the chipping. Honestly, I'm really disappointed. I don't know if it's the brand that they're using for the dip powder or what not but as someone who always has dip on their nails, it's been really sad to see all of my nails chipping within about a week and a half. Service is great the products they are using are bad.

It is always an amazing time at blush. Our cosmetologists were very friendly and kind (as well as…read morefun too)! It was my husband's first time getting a pedicure, and they made him feel extremely relaxed and gave us both awesome massages! I would highly recommend Blush.

I have been going to Perfect Nails for 6 years for pedicures and now acrylic nails. Helen and Hung…read moreknow their craft and give great service. I highly recommend them, just make an appointment.

Very nice people who do a good job. Love Helen and her husband-I always have them do mine and my…read moremother's nails. Reasonably priced.