Very professional and great prices. They were $100 less than Satellite who also doesn't do mobile…read moreservice in Dallas. Nick came out and had everything done in under and hour and even managed to swap my PeachPass to the new windshield. Highly recommended.

Ken was super professional but personable. They did great work and saved us lots of money. Highly…read morerecommend!!!

Called for a quote for same-day service. They were polite and professional and offered to squeeze…read moreme in. Upon an in-person inspection, they determined that my vehicle didn't need to undergo the service I thought I needed. I greatly appreciated their honesty and will definitely be back should the need arise!

Great service! Made an appointment same day, quick response with a great deal! There's a waiting…read moreroom, so I was able to work while they worked... I was in and out in under an hour. Friendly team, windows look great! Thanks again ;-) have already referred one person!!

This is a review of proper customer service when you don't get it right the first time. I had a…read morewindshield replaced on my 2000 Land Cruiser. The tech warned me before starting that on old cars, things like plastic molding may not survive the work. I accepted the risk, because my windshield was horrible and needed replacing. He removed some plastic molding around the windshield and told me he wasn't able to put it back because it was damaged. He did inform me that if I took the car in, they would cover the labor of putting in new molding (which is cosmetic - the windshield replacement was done). Well, when I took it in another tech looked at the work and very plainly said "this was done incorrectly and it's our fault the molding was damaged. We'll take care of it." Apparently the tech who did the windshield replacement had caused the damage to the molding by taking it off improperly. They ordered the parts and installed the new molding. So, while I was obviously not pleased with the damage from the initial install, I was impressed by their transparency and willingness to own up to the mistake and do the work to make it right. Too often, businesses will fight you and try to find ways not to honor their work. So, a tip of the hat to the team in Marietta.

Very disappointing experience. The technician, Cliffton, called me four times starting at 8:03 AM…read morefrom his personal phone number. Because I did not recognize the number, I had no way of knowing who was calling. I was at the gym at the time and never received the text message I was told had been sent. After listening to his voicemail, I returned his call at 11:37 AM. I was only about five minutes away from my home at that point. However, he was upset that he had been unable to reach me earlier, despite the fact that my appointment window was scheduled for 12:00 PM-5:00 PM and he was attempting to arrive well before that window. When we spoke, he was rude, unprofessional, and even hung up on me, making the interaction very uncomfortable. His tone and attitude were completely unnecessary given that I was still available within my scheduled appointment window. To be honest, even though I was in the process of cancelling, the job was still completed. I later spoke with Kendall, the manager, who was kind, professional, and took my concerns seriously. He stated that he would escalate the situation and even offered to have his boss reach out to me, which I greatly appreciate. The other manager Joe called as well and stated everything would be documented. I appreciate the swift response from him as well. However, Cliff's behavior was inappropriate and unacceptable. No customer should be spoken to or treated in that manner. I never want anyone else, especially another woman, to experience the level of disrespect I encountered during this interaction. Don't ever let this man be the technician calling your wife, girlfriend, daughter or any woman period for a service! See the picture below of the EXACT man who was so rude and disrespectful! BEWARE!!!!

Paul was great to work with! He was diligent and honest. He even cleaned out the debris from inside…read morethe cracks of the windshield before replacing the new windshield. It was a smooth and easy process. Would definitely recommend this company! Paul even let me watch him while putting the new windshield in. Has a great experience from the beginning to the end.

Quality service and excellent work. Worked well with insurance and took care of us quickly.read more

Second time using this service, this time to replace a rear window after it was busted in our…read moreneighborhood. Thanks for the great support and fast turn around!

I was driving on 20 and a rock flew up from recently done roadwork and caught under my windshield…read morewiper. What was a ding turned into a crack overnight! I called Auto Glass Tech and asked if they could come to my workplace since I was out of their service area(I live in Conyers and work in midtown), they said no problem! Scheduled an appointment for 2 days later. Simple, easy phone call. David and his partner kept me apprised of their ETA on the day of and I was able to come out on my lunch when they got there. Superior customer service! I so appreciate the convenience of them being able to come to my workplace and replace my windshield! I also would MUCH rather support small businesses than these big corporations and shops! Choose Auto Glass Tech! You won't be disappointed!! Thanks David!!

The service provided by this location was excellent. From the initial contact, Ashley made me feel…read morecomfortable by explaining in details the steps they will take to fix my car. It was also a great advantage that they had special rates with the local rental agency since my insurance did not pay for the rental saving me a few bucks. The communication was excellent, Ashley kept me in the loop of the progress on the repair, informed me when delays were happening and why via texts and phone calls. The information were detailed and accurate. The repairs were done within the time frame given to me. The payment (my deductible) was due upon the repair being completely finished. In other words, I did not spend a dime until the repairs were done. A full detailed final bill was given to me. A walk to examine the repairs were done. Ashley answered all the questions I had before giving me the key. I did not even had to drive back the rental to the rental agency since they will be taking care of it themselves. I am absolutely content and completely satisfied with the services provided by this Gerber location and want to point out Ashley as one of their star employee .

I will highly recommend this location of Gerber to anyone who is in need of auto-body repair…read more Especially a shoutout to Matthew Corcoran who was in charge of my car's repairs. He kept me up to date on the day to day repairs my car had, as well as made sure I was taken care of with the rental company and if I had any questions or needed any assistance. This was the best experience i've ever had with an autobody shop! By the time my car was finished, it looked brand new and drove brand new as well. I've seriously never been so excited to see my car and drive it. You can't even tell now that my car was ever in a wreck, the work done on it is next level.