First of as a religious spa goer, this is 100% my favorite spa in the Orlando area…read more The beauty starts as you drive in. Instantly transported out of Orlando. It's easy to get lost but once you find the spa the beauty continues into this Italian country side vibe. The facial was amazing! , Jessica was so kind and informative of what my facial would entail and what results I would see right after. The room was comfortable and I didn't feel rushed at all. My skin was glowing! And if you are a relaxation room girly like I am, these rooms are 10/10 and snacks are available to join your post champagne chill. Overall amazing spot, amazing staff, and amazing facial that stands out from the rest.

Yelp Review I rarely…read morewrite negative reviews, but I feel obligated to share this experience because I don't want another guest, especially another woman of color, to leave feeling the way I did. I originally booked this appointment after attending Bella Collina's Girls' Night Out event. The event itself was wonderful, and the spa offered special pricing if services were booked that evening. My mom and I both booked treatments, so I was genuinely looking forward to this visit. Instead, I experienced one disappointment after another. From the moment I called for directions after my GPS brought me through the wrong entrance, the tone of the interaction felt cold and unwelcoming. When I arrived, I immediately noticed the difference between Bella Collina and other luxury spas I have visited. There was no warm greeting, no orientation to the facilities, and no one escorting guests from place to place. I was simply pointed toward the locker room and later told where to go for my treatment. Those details may seem small, but they are exactly what separates true luxury hospitality from an average spa. The interaction with my massage therapist made me especially uncomfortable. She asked whether I wanted the complimentary scalp massage. I explained that I was wearing a wig and would prefer not to have it. Instead of accepting my answer, she continued asking me the same question multiple times. As a Black woman, that exchange felt deeply uncomfortable. Black women wear wigs and other protective styles for many reasons, and I have never before had someone fixate on my hairstyle during a spa treatment. Whether intentional or not, the repeated questioning demonstrated a lack of cultural competence and left me feeling othered rather than cared for. The massage itself was unfortunately the worst I have ever had. Instead of relaxing, I became increasingly tense. I found myself asking to stretch throughout the session because my muscles actually felt tighter as the massage continued. That has never happened to me before. The facial was excellent, and I want to acknowledge that. My esthetician was knowledgeable, professional, and gave me thoughtful advice about my skincare goals. She was the highlight of my visit. Unfortunately, the problems continued afterward. I asked if I could pay before changing into my swimsuit so I could enjoy the spa pool, but I was told no because someone would have to walk me outside. After changing, I returned wearing my swimsuit underneath the spa robe and was immediately told I could not wear the robe outside. At that point, it felt like every interaction centered around another rule or another correction. Instead of feeling welcomed or accommodated, I felt policed. Hospitality should make guests feel comfortable, not constantly worried that they are doing something wrong. Eventually, I decided to leave instead of using the pool because I simply did not feel welcome anymore. The most disappointing part of this experience was not just the poor massage or the lack of luxury service. It was leaving feeling that the staff lacked the cultural awareness necessary to make every guest feel respected and included. That feeling stayed with me long after I left. Bella Collina markets itself as a luxury destination. Luxury is not just beautiful buildings or expensive treatments. Luxury is exceptional hospitality, thoughtful service, and making every guest feel comfortable and valued. Sadly, that was not my experience.

As a local massage therapist to this establishment, it is hard to find someone or someplace that…read morewill do an excellent job massaging. Today I had a 90 minute massage with Sandra for my own bodywork and it was outstanding. She focused on areas of pain/tightness and I left feeling like jello. Highly recommend Serenity Spa & Wellness.

Excellent massage therapists! Sandra gives an awesome massage. Megan is an amazing facialist. They…read morepay attention to your needs and wants. Very caring staff. I highly recommend going there.

I recently visited Clermont Herb Shop and Spa for a one-hour massage with my partner. The check-in…read moreprocess was quick and easy, but upon entering, the establishment's setting raised concerns. Housed in a converted home, the massage room had a mildew smell, and the equipment was subpar, with a broken table and an improvised head frame causing discomfort. The awkward intake involved the therapist asking about what my body was telling me, without clear focus on pressure preferences. The massage itself was disappointingly more of a light rubdown than a proper massage, with minimal pressure, resembling a family member's attempt at a neck massage. The therapist incorporated sound bowls, though lacking the proper equipment for an effective sound bath. The session abruptly concluded with a discussion about my body's rotation, leaving me to change on my own. The positive note was the reasonable price, although still overpriced for the service. Overall, the experience fell short, highlighting the need for better therapist vetting, standardized procedures, and more comprehensive training to align with advertised services. The visit felt more like a meditation stretch than a massage, leading to a regrettable and misleading experience. Best of luck to this business, hope things can get better!

Exceptional care and customer service. I drove for over an hour to this shop because they had the…read moreonly bottle of a supplement I needed. The level of attention and care and help I received from Erin (while I coordinated by phone to drive up, and while I completed my purchase) was above and beyond what I could have asked for. Extremely thoughtful. I appreciated it so much - thank you Erin. Highly recommend this business.

I've been getting massages with Rosana for years. She is great! She is friendly, professional and…read morelistens to your concerns. She truly enjoys what she does and it shows!

My fascial was excellent. Sian was very informative but a bit pushy with the products after…read moresession. The massage was nothing worth commenting on. I guess it is okay if you're okay with being rubbed down with lotion.

As a gift for Christmas my boyfriend got me a year of massages/facial a month. I'm bad at taking…read moreadvantage every month, but they roll over. I've even been able to transfer some to my boyfriend for a $10 fee but you can only do that 3 times, apparently, so today will be his last but I think this year I might get him the same package for Christmas so we both are doing some self care. I've done 2 facials but wasn't really impressed. I've done a few massages as well & never was impressed or left there very happy till today. She was fantastic, she didnt try to upcharge me or make me feel uncomfortable at all she even used some peppermint oil I believe, which was amazing. So, of course I went ahead & shechduled her again for next month & got her schedule. See you next month D.

I love this place and I've had a membership for almost 10 years. Only thing I have an issue with is…read moreI always seem to get charged for extra things during my facials. During my facial I feel like I have an understanding of what I'm paying for and then I get hit with unexpected charges. It's happened twice now so it's giving me trust issues...

I have been coming to this salon for years now. Always friendly & good service. I have never had…read moreany issues and nails come out great

Got little time before traveling away, tried to call Polished Spa to make an appointment. Even…read moretheir number on Yelp wasn't up to date. Owner Lily called back and gave me an open spot at the same day. Their place was cozy and offering free refreshments, it's a plus for a nail salon. They were pretty busy and I waited for a while. A girl named Laura at last did my pedicure, I just picked a regular, never like gel. She's a quiet girl but very gentle and articulated. Did everything that I asked for. Glad Polished Spa hires this sweet girl. Laura definitely adds a lot of value to this place. Will come back for sure!

I have been a member at this boutique since they opened in December 2024. I always have a great…read moremassage but I wanted to highlight my session yesterday. I bruised my foot last week and missed two days of work as it was too painful to walk. Yesterday I got out early and called the clinic to see who had a spot for an 80 minute massage. Emma had never been my therapist but she listened to my concerns and worked out a plan for my session. Her massage was incredible and she worked on pressure points I didn't even know about. She worked on my feet too, avoiding the injured area. Her massage relieved so much inflammation that I feel incredible today. Thank you Emma! I also have regularly visited Nina, Cass & Kate who are also amazing. The asthetic is lovely and calming with the found of waves in the background as you relax.

The aesthetic alone does it for me! Very intentional design and vibes. This place is for those of…read moreus who prioritize wellness and cultivated experiences. A boutique massage salon where you can add enhancements to your massage. I ended up adding gua sha and that was such a good call. The massage therapist was knowledgeable. We were only allowed to talk in the consultation area and kept all talking to a minimum to not disturb other patrons. The rooms are connected and separated by thick curtains, ocean sounds are playing in the background, the lighting is dim and ambient. The massage area gives Tulum vibes and is some of the most aesthetically pleasing decor. It feels like you are on a vacation without leaving the city limits.

Lisa was my Aesthetician and I cannot say enough about her. She was extremely knowledgeable. I told…read moreher I had very sensitive skin and she walked me through everything. She walked me through every step, she explained what products she was using and what ingredients were in them she was very conscientious of my skin sensitivity. She had extremely gentle hands. She never pulled, tugged or stretched my skin even when she did the extractions she was very gentle. The products she used never once burned or made my skin uncomfortable. A true professional. I highly recommend Lisa at this location. She was amazing.

I have a membership with Massage Envy and have found this location easy to get to and pretty easy…read moreto book at since I don't have a lot of time to plan out my visits. I like to go in and get some relax time when I can. The staff at the front has always been very friendly and the therapists are great and listen to your needs. I can count on this location to help me relax, unwind, and get some stress out. They have also helped with some sore muscles. I have done the facials here as well and I love the glow of my skin after. Hope to get back next month again.

Great local spot for a massage, salt room therapy and a small infrared sauna. She does not…read moreadvertise and uses word of mouth. For about $120 you can enjoy all 3 services. If pharmaceutical salt therapy is what you need, she offers a monthly plan for $99. Trish is awesome and we've been back twice. We love the salt therapy and she's able to fit us in on her limited schedule. Definitely schedule an appointment and try it out. You will enjoy yourself.

The Saltuary is a Great Place,The Massage Therapist Katie Kalama is very talented and professional…read more I have been getting massages for years for pains and relaxation. I found this place by accident and Im glad I did Katie makes you so relaxed that I feel that am in another world. I would recommend this place to anyone looking for a wonderful massage.

Camilo is an expert when it come to relaxation thru old world techniques and methodologies. Be…read moreteleported to a calm island and be transformed into a new body. He is the best.