As a local massage therapist to this establishment, it is hard to find someone or someplace that…read morewill do an excellent job massaging. Today I had a 90 minute massage with Sandra for my own bodywork and it was outstanding. She focused on areas of pain/tightness and I left feeling like jello. Highly recommend Serenity Spa & Wellness.

Excellent massage therapists! Sandra gives an awesome massage. Megan is an amazing facialist. They…read morepay attention to your needs and wants. Very caring staff. I highly recommend going there.

Camilo is an expert when it come to relaxation thru old world techniques and methodologies. Be…read moreteleported to a calm island and be transformed into a new body. He is the best.

Soo so good!! Jennifer is amazing. The pressure was perfect, her suite and music r zen & relaxing,…read moreher sheets r SO comfy and she has a heated pad underneath that makes it even more cozy One of the best massages I've had! Cant wait to come back and try other massages with other add ons (that are free!) thank you Jennifer!!

I was so dissapointed. I had a terrible massage from Jennifer. I read a positive review on here…read more(from Michelle S.) and many more on Google and she sounded amazing! I love when massage therapists are intuitive and can truly bring relief. Jennifer's biography says she uses many different styles to cater to the needs of the client. Was Jennifer having a bad day? For whatever reason, Jennifer did not tailor to my needs whatsoever. She gave me a very generic massage. I told her some of my tight spots and she addressed none of them. I had a terrible headache when I walked into her office and had the same terrible headache when I left. It's upsetting to pay $100+ to receive NO relief. I have to say her bedside manner was not very friendly either. She didn't introduce herself and there was awkward silence during the session. I would not recommend.

Lisa was my Aesthetician and I cannot say enough about her. She was extremely knowledgeable. I told…read moreher I had very sensitive skin and she walked me through everything. She walked me through every step, she explained what products she was using and what ingredients were in them she was very conscientious of my skin sensitivity. She had extremely gentle hands. She never pulled, tugged or stretched my skin even when she did the extractions she was very gentle. The products she used never once burned or made my skin uncomfortable. A true professional. I highly recommend Lisa at this location. She was amazing.

I have a membership with Massage Envy and have found this location easy to get to and pretty easy…read moreto book at since I don't have a lot of time to plan out my visits. I like to go in and get some relax time when I can. The staff at the front has always been very friendly and the therapists are great and listen to your needs. I can count on this location to help me relax, unwind, and get some stress out. They have also helped with some sore muscles. I have done the facials here as well and I love the glow of my skin after. Hope to get back next month again.

The service and doctors are great. I have no complaint about the treatments. However, your…read moreinsurance appears to be useless here if they decide to put you on what they call a "maintenance plan". If you're not going regularly for a specific injury and are going just to get a regular adjustment you are forced to pay $49 out of pocket. No insurance. I find this ridiculous when I have insurance to cover these visits. We won't be returning sadly.

My family and I have been going to Dr. Brockman for about 14 years for our chiropractic needs, and…read morehe is always professional and treats us with respect, great care and kindness. Dr. Brockman spends time with his patients to get to know them, understand their issues and find the best solution for them. He is highly knowledgeable and is passionate about his work. You'll never feel like cattle herded in and out at South Lake Wellness. Their new office is fantastic, and they have upgraded their equipment and services to better meet patients' needs. I highly recommend this chiropractor - a doctor who has time for you and cares about you and your needs.

I recently visited Clermont Herb Shop and Spa for a one-hour massage with my partner. The check-in…read moreprocess was quick and easy, but upon entering, the establishment's setting raised concerns. Housed in a converted home, the massage room had a mildew smell, and the equipment was subpar, with a broken table and an improvised head frame causing discomfort. The awkward intake involved the therapist asking about what my body was telling me, without clear focus on pressure preferences. The massage itself was disappointingly more of a light rubdown than a proper massage, with minimal pressure, resembling a family member's attempt at a neck massage. The therapist incorporated sound bowls, though lacking the proper equipment for an effective sound bath. The session abruptly concluded with a discussion about my body's rotation, leaving me to change on my own. The positive note was the reasonable price, although still overpriced for the service. Overall, the experience fell short, highlighting the need for better therapist vetting, standardized procedures, and more comprehensive training to align with advertised services. The visit felt more like a meditation stretch than a massage, leading to a regrettable and misleading experience. Best of luck to this business, hope things can get better!

Exceptional care and customer service. I drove for over an hour to this shop because they had the…read moreonly bottle of a supplement I needed. The level of attention and care and help I received from Erin (while I coordinated by phone to drive up, and while I completed my purchase) was above and beyond what I could have asked for. Extremely thoughtful. I appreciated it so much - thank you Erin. Highly recommend this business.

I've been getting massages with Rosana for years. She is great! She is friendly, professional and…read morelistens to your concerns. She truly enjoys what she does and it shows!

My fascial was excellent. Sian was very informative but a bit pushy with the products after…read moresession. The massage was nothing worth commenting on. I guess it is okay if you're okay with being rubbed down with lotion.

First of as a religious spa goer, this is 100% my favorite spa in the Orlando area…read more The beauty starts as you drive in. Instantly transported out of Orlando. It's easy to get lost but once you find the spa the beauty continues into this Italian country side vibe. The facial was amazing! , Jessica was so kind and informative of what my facial would entail and what results I would see right after. The room was comfortable and I didn't feel rushed at all. My skin was glowing! And if you are a relaxation room girly like I am, these rooms are 10/10 and snacks are available to join your post champagne chill. Overall amazing spot, amazing staff, and amazing facial that stands out from the rest.

Yelp Review I rarely…read morewrite negative reviews, but I feel obligated to share this experience because I don't want another guest, especially another woman of color, to leave feeling the way I did. I originally booked this appointment after attending Bella Collina's Girls' Night Out event. The event itself was wonderful, and the spa offered special pricing if services were booked that evening. My mom and I both booked treatments, so I was genuinely looking forward to this visit. Instead, I experienced one disappointment after another. From the moment I called for directions after my GPS brought me through the wrong entrance, the tone of the interaction felt cold and unwelcoming. When I arrived, I immediately noticed the difference between Bella Collina and other luxury spas I have visited. There was no warm greeting, no orientation to the facilities, and no one escorting guests from place to place. I was simply pointed toward the locker room and later told where to go for my treatment. Those details may seem small, but they are exactly what separates true luxury hospitality from an average spa. The interaction with my massage therapist made me especially uncomfortable. She asked whether I wanted the complimentary scalp massage. I explained that I was wearing a wig and would prefer not to have it. Instead of accepting my answer, she continued asking me the same question multiple times. As a Black woman, that exchange felt deeply uncomfortable. Black women wear wigs and other protective styles for many reasons, and I have never before had someone fixate on my hairstyle during a spa treatment. Whether intentional or not, the repeated questioning demonstrated a lack of cultural competence and left me feeling othered rather than cared for. The massage itself was unfortunately the worst I have ever had. Instead of relaxing, I became increasingly tense. I found myself asking to stretch throughout the session because my muscles actually felt tighter as the massage continued. That has never happened to me before. The facial was excellent, and I want to acknowledge that. My esthetician was knowledgeable, professional, and gave me thoughtful advice about my skincare goals. She was the highlight of my visit. Unfortunately, the problems continued afterward. I asked if I could pay before changing into my swimsuit so I could enjoy the spa pool, but I was told no because someone would have to walk me outside. After changing, I returned wearing my swimsuit underneath the spa robe and was immediately told I could not wear the robe outside. At that point, it felt like every interaction centered around another rule or another correction. Instead of feeling welcomed or accommodated, I felt policed. Hospitality should make guests feel comfortable, not constantly worried that they are doing something wrong. Eventually, I decided to leave instead of using the pool because I simply did not feel welcome anymore. The most disappointing part of this experience was not just the poor massage or the lack of luxury service. It was leaving feeling that the staff lacked the cultural awareness necessary to make every guest feel respected and included. That feeling stayed with me long after I left. Bella Collina markets itself as a luxury destination. Luxury is not just beautiful buildings or expensive treatments. Luxury is exceptional hospitality, thoughtful service, and making every guest feel comfortable and valued. Sadly, that was not my experience.