I have been to The Salt Pad a handful of times and the experience has been great. I suffer with…read moreallergies and needed a new method to help me out. So I tried The Salt Pad and it helped. Breathing in the pink himalayan salt, helps to ease allergies and breathing. After I had left and headed home, I felt better. I don't go as much as I should, but regular visits will keep you in top shape when it comes to allergies and breathing. The Salt Pad is located on the upper level of the plaza, above Jason's Deli and the Mexican restaurant on the side facing Woodlawn. There is a waiting area available until your appointment time. Then you put your belongings in a locker and head into the room for 50-60 minutes of treatment. The staff is super helpful and explain the process to you if it's your first time. Definitely try it out!

Love, love, love this place. Low key laid back ambience. Totally zen. Relaxing and welcoming…read moreatmosphere.

Very clean, peaceful and serene. A hidden gem. It's nice to have the infrared option as well.read more

Are you looking for rest, relaxation, and rejuvenation? Well, Lake Norman Salt SPA is your place…read more The first time I visited was so good I came back a second time. There are so many benefits from sitting in the salt cave...please do your research. Then, I came back for the red light sauna. I loved every minute of it! They are very helpful and so nice. When you get a chance go check it out!!

The infrared saunas are well maintained and feel amazing. The salt room was unlike anything I ever…read moretried before and was so cool! Like the beach at night and the salty sand floor was a great immersive experience bonus. The owner is so well educated on both subjects of salt and sauna, I learned so much without feeling overwhelmed or pressured to buy a membership but walked away understanding the benefits of doing so. Will definitely be back and will be making this part of my wellness routine!

My boyfriend and I needed a little RNR, so we wanted to give Arden Salt Room a try after seeing…read morethem on Instagram. Let me tell you, this was the best relaxation session I have had in a long time. I felt more awake and well-rested than a literal 4-hour nap! We had the best conversation with the sweetest woman in the whole world while we were there, Barbara, I believe! (I was so relaxed so I apologize if I remembered the wrong name!) Barbara you are amazing and made us feel so welcome on our first visit! Ashley, the owner, was so kind throughout the booking process! Our salt room buddy was so kind and welcoming as well. We all mediated and napped! We absolutely cannot wait to come back!

Decent spot, although I was expecting way more considering the hotel's vibe. The so-called lounge…read moreis pretty small and the locker room even smaller, so overall pretty underwhelming. If you're looking for that elevated and relaxing feel, then this is not it, although the pricing would suggest otherwise. The one standout was my esthetician Timaia. If I return, it'll be only because of her.

I am extremely disappointed with the customer service and professionalism at the Spa by JW Marriott…read moreCharlotte. More than a week in advance, I booked two separate massage appointments in two separate rooms for my adult son and myself. On the day of our appointment, I received a call informing me that the spa had overbooked and now wanted to place us in the couples massage room together because we share the same last name. My 23-year-old son understandably did not want to receive a massage in the same room as his mother. I explained this clearly. The spa's "solution" was to move one appointment to 4:30 p.m. and offer a 20% discount on only that massage. Unfortunately, this created another problem because we already had dinner reservations at 5:00 p.m. as part of our vacation plans. After several phone calls, the only additional compensation they offered was two glasses of champagne. I even asked whether they could at least add hot stones to my massage for the inconvenience, but the receptionist said she would need manager approval. Multiple times, I requested to speak directly with a manager or supervisor, and each time I was told no one was available. What made this experience especially frustrating was that the manager never bothered to personally get on the phone despite the situation escalating over six separate calls. The receptionist was polite and apologetic, but she was unfairly left to act as the middle person while management remained completely absent. Ultimately, I canceled both appointments and requested that the cancellation fees be waived since this entire issue was caused by the spa's own overbooking mistake. This was supposed to be the relaxing start of our vacation. Instead it became stressful and frustrating. Had they contacted me earlier or handled the situation professionally, I would have had time to book services at another hotel spa. What disappointed me most was not simply the overbooking -- mistakes happen -- but the complete lack of accountability and customer care afterward. We spent part of the first day of our vacation dealing with six phone calls, repeated explanations, and no direct communication from management despite multiple requests. For a luxury hotel spa associated with the JW Marriott brand, I expected significantly better professionalism, problem-solving, and customer service. A manager should have personally addressed the issue and worked to make things right rather than leaving the receptionist to repeatedly relay messages. Unfortunately, this experience fell far below expectations, and I would not recommend this spa based on how this situation was handled.

My best friend booked me a facial at The Woodhouse Spa for my birthday, and it was divine. I wasn't…read moreexpecting all the extra relaxing touches, like complimentary mimosas, a gentle scalp massage during the facial, and a visit to their quiet room after my facial-wrapped in the softest robe I've ever worn. I decided to leave my phone behind to fully unplug (highly recommend!), but I did notice other guests enjoying theirs, so there's flexibility if you want to snap a few pics. Every detail felt thoughtful and luxurious. I left feeling pampered, refreshed, and already dreaming about my next visit.

I went here on my actual birthday. My experience was amazing per usual!!…read more My massage therapist Kimbi and she was very detailed , Kind , and used the right amount of pressure. I added on the hot stone and the salt cave at the last minute . I'm so glad that I did ! This was my second time visiting this location, and I cannot wait to return again.

It's a very nice day spa and very expensive. I would say it needs to be updated but not having…read moreanything else like it in charlotte makes that difficult. We sat by the pool and had lunch. The menu is not great considering the clientele, and the food was just okay. They do NOT tell you at the pool that 24% gratuity is included. My facial was wonderful and relaxing.

My friend and I visited the Spa at Ballantyne on a Friday evening for massages. Overall, we had a…read moregood experience. The staff were kind and helpful and both the spa and waiting areas were tidy. This spa boasts a lot of amenities (indoor and outdoor pool, sauna, steam room, etc) that are able to be used during your visit. Our massages were later in the evening (6 pm) so a lot of snacks and beverages were already put away for the day once we finished our massages. It's always a treat to visit this spa when I'm in Charlotte and this visit was no different!

Stopped through after the CLT marathon, as they were running a promo for participants. I tried the…read moreshared sauna and really enjoyed it. Despite the after work crowd we moved pretty efficiently through the sauna and cold baths. The space was well taken care of. I like the locker room space. The ambiance was very calm and clean. I also like that it's attached to the yoga studio. It was a nice way to connect with some runners post race for a group recovery, so thank you!

The experience at Sauna Culture was something I personally never would've thought to try. Sauna…read moreculture aims to promote relaxation, detoxification, stress relief, and improved circulation with the use of infrared technology. The convenience of the sauna and cold plunge in one area aids in your body's recovery in your every day life. The cleanliness of the studio is definitely something to take note of as well. Men's and women's locker rooms with showers and soaps and a shower after your sauna before plunging are readily available. Heated seats aid in stabilizing your temperature and made for an even better experience! Private and group sessions are available and other services are provided as well.

While on a business trip to Charlotte, I was lucky enough to get a wonderful, expert massage from…read moreMary Jane (MJ). She demonstrated extraordinary awareness of and sensitivity to my physical state and my response to her treatment, like a fine musician playing a violin. Her massage was very soothing, although she also applied extra pressure where I most needed and requested it (e.g., my neck). The water sounds, music, lighting, etc. all contributed to the relaxing atmosphere and I really can't think of anything that I would change about the whole experience.

Went to Charlotte for a conference and needed a last minute relaxation time. I'm so glad Day Break…read morewas able to accommodate me! Thank you, Sam! I will be back in Charlotte again next year!