The food and service were great. The filet was so tender. We were so full that we took dessert to go. Definitely will be back

we ordered a filet and ribeye along with 3 baked potatos and salads. we received a sirloin with green beans and 2 side salads. we live 15 minutes away and of course the driver left before we discovered we didn't get what we ordered. it's been a year since we have ordered food from there because they did the same thing then! when I called the restaurant they literally told me they didn't have the steak we ordered. The location in Longview, TX is the worst location they have! read more

I've had SaltGrass here in Longview a few time and it's been a decent place to grab a bite but tonight was an unexpected turn. My medium rare ribeye came out more well-done than my wife's medium steak. Flavor was on a steep downhill slope and not coming back up. I wasn't able to finish my steak and left very disappointed. Hopefully this was just an off night and things start to turn around. Also when you wait 30 minutes for your meal you start losing your appetite. One more thing was we weren't brought any bread that's another reason I enjoy SaltGrass but after tonight I can only pray it gets better, won't be returning for awhile after tonight. Our bartender was good but everything else was not. read more

I understand COVID procedures so I ordered my dinner as curb side to go. My steaks were supposed to be medium well 1 ribeye 10 oz and 1 ribeye 16 oz. they were so bloody they bled onto the fries. The side salad and seasoned green beans were wonderful but I wanted my steak! When staying at a hotel you can't just cook it although I did try to microwave it and was not In the mood for shoe leather as a main entree. Saltgrass is supposed to be an upscale steak house so then why are the Texas Roadhouse steaks NEVER an issue and always better prepared. Disappointing read more

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We checked in with the hostess, said it would be 35 min, even tho the place looked empty . So we went to the bar to wait. After a glass of wine, wife went to ask how much longer, she said she forgot about us and seated us right away. So we waited and waited for a waiter. Went to the hostess again, but by that time I've had enough. So just walked out. The service is beyond bad. read more

I had the ribeye with the crab Oscar topping and it was delicious! I loved it. The bread was a little stale but I ate it anyway lol. The service was the only slight issue. My server didn't come back. I flagged another server for the extra ranch I asked for and later a Togo box. Everyone was very nice just the one guy was forgetful lol. I had a great meal. read more

Go to the the bar and sit with Marissa. She is amazing. Very personable and attentive service.

SaltGrass is Amazing! Managers and Servers 10/10 They are amazing! My friend used to work there she is also Amazing And she loves her Saltgrass Family! read more

Great food . We celebrated my birthday early and enjoyed both the appetizer and our Main course food was hot and delicious. It was topped off with great service provided by Kailey . read more

second time this had happened where I ordered showed up and my order never made it to the kitchen horrible service

The filet melts in your mouth. Food and drinks are always good. The waiters are prompt and get our orders right too. read more

Ordered to-go a few days ago and had a minor mixup on the order and the steak came out well done, but management had no issues replacing the order for me and second time was perfect! (The Mac and cheese could be a little cheesier though sometimes it is), overall very friendly staff and great service. read more

Went yesterday & when I say everything went wrong. Drink, food was wrong, took 45 minutes for my food. She brought my salad with just lettuce..... blank stare.... Steak was rare I ordered medium well.... so I had wait an additional 10 minutes, even my drink was wrong. Management came over spoke with me but didn't do much of anything to ease the situation. I didn't ask for a discount kinda wanted to see how it was gonna play out. I have no problem paying full price for the last time. I won't be returning anywhere where I'm treated like that! Food was really good when it finally came out though but I'm kool! read more

Love the food and the Service. Kim and Reggie always make sure I'm taken care of. Jacob takes excellent care of me at the bar as well.

Always a terrific meal, I keep writing the same thing over and over and Yelp keeps requesting g a new review. I think there is a bug in the matrix and they have not figuredbitniutbyet read more

Saltgrass Steak House - Steakhouses Near Me - Longview, Texas

IT WAS FANTASTIC... the combo of MUSHROOMS, GRAVY & STEAK was to DIE FOR, the aroma going to ur mouth was nearly orgasmic... we, my wife of 42 years & I will SURELY BE BACK (THE GOOD LORD WILLING and the roads don't wash away/greens don't rise.... Best I've EVER HAD and I'm 85 in '22, planning, even Vowing to make it to 95...and pray I can still drive myself there & back (but just in case, I have a great wife/alternate-driver!...) Bert in Kilgore... read more

We were promised a private room over a week ago when we made a reservation. We show up and were seated at a normal table. When we asked about our room the manager said he knew about our reservation but the room had already been filled when we called and the person on the phone didn't know that. So not only were they not going to tell us that our reservation changed but he did nothing to even attempt to make it up to us. Our waiter Rio was wonderful and friendly and even offered to put the cake we brought in the fridge while we ate. We were brought half of our food and then had to wait at least 10 minutes for the rest of our table to be fed. The shrimp came out over cooked with burnt shell stuck to it. Both steaks were brought out undercooked. The only reason we are giving two stars and not one is because of our waiter Rio! read more

Some of the best waitstaff that I have seen in a long time because they all work together. Excellent food especially the Cajun ribeye. All around good experience I will definitely be back when I'm in town! read more

Wow , What a rip off !!! Talk about taking advantage of a pickup order. The salad was brown , the steak overcooked, No bread. Rude lazy lady at Checkout, will be contacting corporate on this one . They did not even ask if a had a Landry's card . What a costly joke . read more

Saltgrass Steak House - Brown lettuce from "Salad" - Steakhouses Near Me - Longview, Texas

We stopped in and tried this restaurant and had outstanding service from Kaitlin! She was very attentive to all things and we had two demanding guests with us that were small children. Thanks Kaitlin for taking such great care of us with an outstanding meal!! read more

What has happened to Salt Grass? This used to be one of my favorite restaurants. It has severely gone down hill! Worst service ever! Fried mushrooms were cold. Lettuce in the salad tasted old. Steaks took so long we had to ask another waiter to find out what happened to our order! read more

The hype was only during the grand opening. After awhile it just died down like any other restaurant that just newly open. Ordered two dinners and a drink and the tab came to about 70$. The bbq shrimp is the best of all and the steak was perfectly fine. Love their Caesar salad. I do recommend this place if you are looking to dine here once and a while. read more

Saltgrass Steak House - Steakhouses Near Me - Longview, Texas

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Fun and excellent service. David was very friendly and great! Highly recommend. Will be back soon!!!

New in town and decided to try the Saltgrass. It was great food - tasty and large portion sizes. The waitstaff was friendly and touched base with us often throughout our meal. The food did take awhile to come out, but overall we enjoyed this restaurant and will be back. read more

Went for dinner tonight, the food is always good. But, they have the best Manager in Megan. Good on you guys for promoting this lady. She is AMAZING! read more

Have gone at least 4 times and have a good experience. The meat can be a little over but the seasoning is great. The service and been good as well. Very please and do recommend, worth the price. read more

Megan was a wonderful server. Everything cooked to perfection. I am pleased! It's improving here!

I've been to SG a couple of times and it was average to good on service and food. Today was terrible. We were seated and told the server would be with us momentarily but 25 minutes no service. We got up and walked out and so did a couple behind us. Won't go back. read more

Food great service wasn't good understaffed. Waitress was in the weeds. But tried her best.

Everything that I have had from this restaurant had been good. From a steak to hot chicken sandwich to ribs and all of the sides. Great place to eat a good meal read more

Great service and wonderful management! I have never had an issue with my food. Great dining experience all the way around!

Came here for our 34th Anniversary today we had a very long wait which was fine because we wanted a booth it didn't seem super busy but we waited almost 45 minutes finally got seated in the bar area Lacey was our server. We told her it was our anniversary and we where very hungry as we hadn't eaten all day and ordered an appetizer of the fried pickles and fried peppers. It took a very very long time nearly 25 minutes finally we got them and where ready to order we both orders steak and shrimp one steak was a 6 oz. the other an 8 oz there was quiet a bit of time that lapsed before we got our salads but they did make it to the table after about 20 minutes we ate them pretty quick since we hadn't eaten all day about another 30 or more minutes still no food our waitress came to our table and told us she forgot to put our order in. It was supposed to be ten minutes but it ended up being longer I had to ask for bread it was cold and barely any butter, finally our steaks came they where supposed to be medium rare they where literally raw macaroni and cheese was dry as a bone it took the available manager a while and he had us pay for our appetizer and drink read more

Saltgrass Steak House - Raw steak and dry Macaroni and Cheese couldn't tell which steal was 8 oz but both looked the same - Steakhouses Near Me - Longview, Texas

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This is our second visit to Longview, and second visit to Saltgrass. We were greeted by the manager and we requested to sit in the bar for a few appetizers. The Brisket Queso and chips were amazing as well as the Nashville Hot Chicken Tenders. We then were served by Meagan and she is an amazing asset to Saltgrass as an awesome server. Kind, friendly and extremely good at managing everyone in that area. We can't wait to visit again. Thank you for the enjoyable time after a long commute. read more

Always a great experience when we come to Salt grass, food is always seasoned to perfection, the service is next level and the managerial staff top tier. When I want a good steak and exceptional service, this is where I go! read more

Been waiting an hour for a table for three. For that entire hour we can see 4 empty tables from the hostess booth. Ridiculous. If I could give 0 stars I would. . read more

I never give bad reviews but I feel I have to in this case. Saltgrass has been my wife's and my go to spot for great quality food and experience. We went today for a late lunch so we weren't expecting a great experience as far as over all dinning goes. But we did expect a great meal. Ordered a 6oz filet and a 16oz ribeye, both medium rare. Got steaks and they were very rare. We never send stuff back but we were really steak hungry. They went back to the kitchen and they came back slightly less than rare. Needless to say we didn't eat steak. Manager took steaks off and the bill was $21 We tipped $21 dollars because it wasn't the servers fault. How in the world does a steak house not cook to desired temp? read more

I've been to several salt grass steakhouses and this is by far the most abysmal experience I've ever had. My fried shrimp was undercooked to the point the batter was dripping off. Three off our steaks were undercooked as if this great cow was alive and well in my mouth mooing. The chef or whoever is cooking needs to go ASAP, the sad thing is it's my second time at this location and it got even worse lol. read more

Disappointing for a Saltgrass!! Need a lot of work on their customer service. No one was at the hostess station so it took a bit to get seated. Should have known at that point should have left to find somewhere else to have dinner. I ordered the rib eye medium rare, and my son got the steak from the kids menu medium. Both temperatures were wrong and the steaks were very dry. I also ordered some grilled shrimp which our server didn't bring and said she forgot to put that in. She then asked if I still wanted it. Well, I wouldn't have ordered it if I really didn't want it. I had broccoli for my side that was well over cooked and almost mushy. Also, just as slow was our food coming out as it was to get seated. And the normal bread... well, that looked more like a dinner roll. Our server even warned us when she brought it that "the bread isn't very good today". Not that I've ever been to Longview before, but if I'm ever here again I won't be going to Saltgrass! I drove past Texas Roadhouse after dinner and their parking lot was much busier. I'll be going there instead. read more

The service was terrible and my waitress was not doing her job. My food was cold and I seen a drug pipe in her apron terrible service waitress name was Aymberly read more

One look at my belly and you can tell I love food. New to Longview and this is the first steakhouse I tried. Needless to say in my three weeks of living here, it is still the only steakhouse I've tried. I love chicken tenders and this place has not disappointed. I have only had the steak once, only because I prefer chicken but, on every visit since, I brought a friend with me and each time they purchase one of their many options of steaks and I am told of how amazing it was. read more