Hard beds, no back porch, if want to grill out you have to walk two flights of stairs, and it takes…read morean act of God to figure out how to turn on a light in the kitchen/common room.

My husband and I reserved a 3 bedroom unit at Triton's Trumpet through Coastal Resort Sales and…read moreRentals. Our first surprise, the master suite had no closet for our use; the owner put a lock and sign on it saying Owner's Closet. We checked another bedroom and saw it was filled with all kinds of stuff that belonged to the owner, including blankets, sheets, towels, toys, etc There was only 1 closet available. We've rented vacation units before and saw closets with that kind of lock and sign on it but it was in the hallway. The owner of this unit had a lock and sign on the closet in the hallway too. I called Coastal Resort and was very disappointed in the manner they chose to handle the situation. It left us no other choice but to stay there all night because they claimed they couldn't contact the owner until morning. I told them the only acceptable solution would be to move us to another unit or refund our money. I got a Call the next morning saying the owner said there was a hook we could hang our clothes on, and they said the owner said she could send over instructions for the tvs that my husband couldn't get to work (my husband worked at QVC for 25 yrs., as a Quality Assurance Specialist, testing every kind of electrical device imaginable and never had a problem setting up something as simple as a tv). This was TOTALLY UNACCEPTABLE!!! We left the next day and found a beautiful unit at the Astoria vacation rental, so nice. It had everything Coastal Resorts didn't have with Triton's Trumpet (we stayed in a 2 bedroom unit yrs ago & it was more room in that unit than the 3 bedroom unit, and more modern, too). 201A unit even had an electric stove with coils, an antique to say the least. I haven't cooked on a stove like that in over 25 yrs and I didn't like it then. Needless to say I did a dispute with our CC company and I told my CC company I wanted every cent returned because we had a miserable night and our guests who had medical problems were not happy either. I don't usually do reviews but I don't want anyone to experience what we went through. I feel strongly that the owner of 201A Triton's Trumpet cares very little about guests who rent their unit and more about their own desires. There were also issues with the keys...we had to use 3 to get into the unit and they were not marked. Oh and how could I forget this, they had no loading carts to carry your things. The only thing Coastal Rentals would say about the closet situation is that it was in the owner's lease that they could put locks on the closets for their use. I got no reply to my question: How does your making things comfortable for the Owner help us with this terrible inconvenience we find ourselves in because of their gross negligence? I don't want anyone to go through this nightmare. Oh and by the way, the nice unit Astoria was rented via Shoreline Rentals and not only was the unit absolutely phenomenal but the staff were great!!!

Beware of predatory, bait and switch price listings! The listing I booked showed a price range of…read more$985-3,535 per week. Based on that, you would assume $3535 would be peak season pricing. That is not correct. I was told I'd be paying at least $4480+ taxes and fees. And I was not even booking during peak travel season! How is this kind of thing legal? I was then told my deposit was gone if I could not afford the inflated rate. I was also told I could not use my deposit toward another, more affordable rental. This was 24 hours after making the initial booking. I could understand if I canceled just before the trip, but we are a good 9 months out. I tried to work with them and find a solution that worked for both parties but they refused. I will be disputing the deposit with my credit card company.

We have stayed here for many years. My grandparents used them for rentals when I was growing up and…read morenow my family and I come here yearly. We absolutely love it. Friendly staff.

Can't say enough about how disappointed we were with our stay at a Hobbs property in Holden Beach…read more The particulars are too lengthy, but the highlights are that they do not list things in their listings that would prevent people from renting if they knew. They left off a big one for us and just played dumb when we asked why it was never communicated. We also had issues with linens at the home they supply and they never resolved the issue. I called them 4 times. I finally gave up because it was turning the trip into something very negative S They just blamed the contractor they use to supply the linens and made no effort to confirm it was resolved. Worst of all is that I tried to post a negative review about the home we stayed in on their site and they prevented it from showing up on their site. (Once upon a Tide). We gave it one star due to our issues with Hobbs and also some other problems with the home. I have to say, this was probably my worst overall experience from renting from a vacation rental company that I have experienced in over 20 years of renting homes this way. I would advise you to stay away completely. We have had much better experiences with individual home owners and a few of the other rental agencies in that same area.

We truly like our little house but it needs some TLC! Hazel has been in a twisted situation…read morealready! The cleaning lady took a break! The towels were all left in a bag, last year they were placed hanging in the bathroom. The glass top table clearly hadn't been cleaned with Windex for possibly months if not longer. The toilet paper forget it we bring our own...the bushes need cutting back again to see to pull out in traffic. The stairs and wooden walkway are getting more than sketchy...we love Chuck. He haunts the house! Mildew or mold from Hazel? Lots of sneezing going on and stuffy noses...we think the air ducts perhaps? Crazy about our porch. Wish 10 days were an option! The beach is wonderful where we were located! Nobody across the street! Didn't see flying termites swallowing the tele this year! Yay! Till next year!Not fond of changing or stripping my own 3k sheets! We flew our big kites and fished and played with each other! It is possible to hear your neighbors and your neighbors hear you! Someone before us left sand in the tub...I like that retro tub like you wouldn't believe!

BEWARE! do not rent a home through them! If I could leave 0 stars I would. So incredibly…read moredisappointed and very sad that they take advantage the way they do. We booked a house 6 months is advance and bought the cancel anytime for any reason insurance for $900. We wanted to do an event at the property and after over a month of calling every day to get permission, they said no. Which is ok that we couldn't but we decided to change to a property that would allow it. When we cancelled we had to file a claim through the insurance. We were still over 3 months out! And they would not refund the full amount. It took over a month for the refund to come in which was half of what we paid. They robbed us!

This review pertains to the property "Dune Life," located at 214 Ocean Blvd East, Holden Beach, NC…read more Lesson learned - if you see an exterminator at your vacation rental at check-in time you should go the other way! We arrived at Dune Life at our 4pm check-in time to find an exterminator truck parked in the driveway. We were immediately concerned to see this, so my husband inquired with the gentleman on site to find out what was going on. He stated that they were there for routine spraying and it was completely safe for us and our pets. We took him at his word but thought it was rather odd that a rental company would allow an exterminator to come at the same time guests are about to check-in... unless of course they were aware of a problem. The home itself was lovely - recently updated, very spacious, and appeared clean on the surface. However, there was one major issue - ROACHES!! After our group unloaded and settled in for the week, including unpacking our nearly $500 grocery order, we started to notice these disgusting pests surfacing throughout the evening. Roaches were found crawling on the counters, cabinets, walls, floors, and even on the sofa! I've attached a few pictures showing what we experienced. We also found ants crawling on the counters, but we know this is a more common problem that we could have tolerated. Once we realized there was likely a roach infestation in the home, we contacted Proactive Vacations early Sunday morning via the afterhours emergency email and phone number. They were quick to respond to our call. We worked with one of their property coordinators who was very professional and did her best to handle the situation by relocating us to another available home. The two options they offered us were not the best. The home we ultimately went with (the better of the two) was not comparable to the home we rented (e.g. Duplex versus house; 1 master bedroom versus 3, etc.), and the condition of the property was fair at best. We did not report all the issues we found with the replacement home because why bother - there were no alternative pet-friendly, oceanfront homes available. As such, we settled for the sake of being able to continue our vacation without further disruption. We had driven 6 hours with two dogs and knew our last-minute options were likely limited. At least the replacement home did not have roaches. The whole ordeal of having to pack up and relocate to another home was extremely disruptive to our vacation and really left us feeling stressed, frustrated, and misled about the pest situation in the home we rented. Proactive Vacations did credit my credit card for the difference in price of the rentals (as they should have!) since the replacement home was smaller and less expensive than the home we rented. However, they never responded to my request for a partial refund, nor did they offer any compensation for the inconvenience and wasted time we experienced having to move to another property. Instead, they made sure to charge us for the one night we stayed in the roach infested home. A top-notch rental company who cares about their guests would have offered compensation without question. We are honest people who just wanted to enjoy a vacation that was interrupted due to no fault of our own. We were the only ones inconvenienced by this situation, yet we are stuck paying full price for a vacation rental that we didn't choose and was less than ideal for our needs. Despite this unfortunate experience with Proactive Vacations, we still love Holden Beach and will return again in the future. Next time, we won't be using this rental company.

Clean, basic motel. A bed, tv and shower (sort of). The shower was intermittent based on whether…read moreother rooms were showering. Could be a steady stream or a trickle. From what understand, management is only during business hours, not sure how to get help after hours. Parking is a premium, especially when you have big p/u trucks. Don't expect to park in front of your room. One more per peeve. The windows did not keep out the light. Spent entire night with a bright window due to the outdoor lighting. Dark curtains would be great. Serves the purpose of a roof over your head and a place to sleep. Considering location, price not unreasonable.

Stayed here for a friends wedding in Holden Beach. The staff was really friendly, helpful and kind…read more The room was clean and comfortable. I needed an iron and it was kindly taken to my room. Adorable quaint motel. The hardware store had some fun items as well. I meant to get a birdfeeder and completely forgot. I guess I'll have to go back and visit.

We stayed at a Holden Beach Rental, Extra Innings back in July of 2018. We were 14 people, however,…read morethe night before we arrived, we were informed that the house had been struck by lightning, which knocked out the power and fried all the appliances. Everything was fixed before we arrived, EXCEPT, the elevator which was the reason we booked this house because we had older family members in our group who could not climb steps. It was halfway through our vacation week before it was fixed. The customer service from the realtor was not great, and the lack of elevator put a slight damper on some of our family not being able to enjoy themselves. The house was great but the realtor was not great to work with. The owner of the house really needs to find another company to handle the management of the house.

Holden Beach is fabulous, and this house has a great view and location. It is fairly spacious with…read morea large open living/dining/cooking room. That's about the only good things I can say. The house does have great potential, but the owners have really let it go. The porch has a great view of the ocean, but the railings are weak and loose, and the nail pops are everywhere. The furniture inside the house is very run down, the beds are terrible. The kitchen and. baths are screaming for updates. There are cabinet doors missing in the kitchen and master bath. There are only 2 tvs that work in the 5 bedroom house. When we checked in two of the closet doors were broken, a light over the sink didn't work, an old rolled up carpet was taking up space in one bedroom, a shower curtain rod was broken, a light fixture was broken, and the place was not very clean. When you spend over $4K for a week rental, you expect more than this. We were so very disappointed.