I came to Boat Specialists to purchase a new trailer. Not only did they have a great selection of…read moretrailers, they had them IN STOCK which is unheard of in these times. Kyle, the sales person I was dealing with is fantastic. He has a great attitude, very knowledgeable and extremely responsive. Kyle got my trailer all taken care of on the business end and then turned me over to the service department to complete the work. Everyone in the service department is top notch. This has been the only boat repair service that I've ever left happy. All of the guys in the service department are very helpful and friendly, which I am not used to when dealing with boat people. They gave me a tour of their entire facility which is new, indoors and quite large. All of their repairs seem to happen in a large, clean and fully stocked Costco sized warehouse. They even have a fiberglass shop and paint booth. This place is fully stocked with Outboards, general boat gear and everything you could possibly need. It's extremely clean and well organized. Like anywhere else that's top notch, you might pay just a little more but it's definitely worth it. Worth it enough that I was inclined to write this review over a boat trailer. If you want a quality product with quality service to back it up, these guys are definitely who you want to go to. Also, they also included a complimentary torque wrench to keep the wheels properly torqued. They'll show you how to use it if you don't know how.

*** Some parts of my…read moreexperience here? Terrific !!! Some parts of my experience here - not so terrific YMMV Purchased a new, (smaller) Zodiac as a tender Thought about a purchasing a "larger vessel" here, pivoted to another option Ventura is fortunate to have this showroom and dealer in town. . .. ...

Customer service is always fantastic! We have few Cummins Sea Rays in Florida and this is our one…read morestop shop for all engine related products. We can a part that no one could locate even the Cummins dealer with their outdated catalogs. The updated Engine pictures and parts listed makes it a breeze find the parts we are looking for. Last night before placing my order I needed to confirm few parts and I called the store, everyone was very helpful especially Adrian. He not only pulled up all the diagrams on his computer but also went to look at an actual engine to make sure the parts I was ordering are correct. Would recommend to anyone in the marine industry, even though we are on opposite coasts the team here makes it feel like you are shopping at your neighborhood store. Thank you Adrian and the team

Amazing and EXCELLENT CUSTOMER SERVICE…read more Thank you Alex!!! so many shipping issues with FedEx. Belligerant staff, would not release my package. Alex acted swiftly to reship the same item. These guys are the best !!!!

I was having problems with my tender and my trailer bearings and elite handled it on the spot and…read moregot me back in the water for parade of lights. Thanks guys

I could not recommend Tim highly enough. He is a true diamond in the rough- courteous, responsive,…read morehelpful, honest. My mom had a broken pedal boat in Thousand Oaks and I reached out to him to see if he could fix it. After I sent him some photos I ordered the necessary parts and scheduled him to drive (!!!!) to my mom's house and fix the boat. His pricing was reasonable and service impeccable. He even came back the next week to fix snaps on my mom's boat cover. Thank you Tim!!!

Nick is responsive, honest, and punctual. He does excellent work at a fair price…read more He Gel-coated and mounted an aluminum outboard bracket on my 20' Anderson Custom Boat- Any custom work you need done see this dude FIRST!

Steve is great and has a wealth of knowledge on everything yanmar. If you can't find a part he will…read moreand if you need to know how to do something he will guide you on how to do it.

Steve is always cheerful and willing to help. He even helped me get rid of my old engine. I…read moreinstalled it myself, and his guidance was crucial. No complaints. Sorry it took so long to get out this review, Steve. Thanks for everything.

Amazing work and service! I had a complicated older system with a compressor, electric motor,…read moreeutonic plates and cooled system. Two companies came down to the boat to service and both could only recommend new units. Brian Von Eschen came down from Channel Coast and was able to bring the old system back to life. It was a lot to do, all while trying to meet an offshore time window to get to Marquesas! Can't thank Brian and his team enough for their help! Jordan E. S/V Samsara

Excellent service.. seldom found today. Everyone was…read moreextremely friendly and helpful! Probably the most friendly, helpful and knowledgable in this area! Tony in parts was particularly helpful Providing great information while I was actually working on a project in the engine room! I will always consider them when needed and have recommended them to all my friends in boating!

From pick up to delivery, this company is right on! Affordable, done right, professional and very…read moreboat user friendly! Way to go guys! I have used local boat yards for along time, until I found The Boat Specialists! I would never use a boat yard again! They cannot compare or compete with them!

BUYERS BEWARE!!! Ive…read moreactually really wanted to write a positive review and held off since July 2025 to allow Boat Specialist to resolve all the issues Ive had with them. But today, after 6 months I'm at the end of my patience and since some of you are praising James Doer, then some of you know who manages the Service Department. I bought a brand new 2025 Ranger Tug R23 or at least I thought I did, but since there was crap in the holding tank when I received it, Im starting to think it was used. I paid for a Radar to be installed before it was delivered. When the boat was delivered to me in the Marina, immediately I discovered the radar I paid to have installed did not work. The water pump didn't work. I got 1 key when it should be 2. The holding tank had crap in it. The solar system charger didn't work. The outboard motor sat in the water in full lift and there was no bottom paint to protect it even when I paid for bottom paint to be applied to the boat. The excuse for that was the Buyer needed to ask for it...How would a Bulyer know the outboard motor wouldnt come out the water fully? The Service Dept agreed to trailer the boat back to fix the Radar and fix the water pump and all issues Ive identified and advised it can be done when the boat comes back in for the 20 hr breaking in service, which I agreed would be a good time. When it finally was picked up for service and returned 1 month later, the boat was returned but did not have the bottom paint on the outboard that I had agreed to pay additionally for. Before the boat was taken off their trailer, I spoke to James Doer who promised he would trailer it back to do the bottom paint as it should had been done before it was returned to me. So again he advised I can use my boat and then later he'll work out a time to trailer it back to finish the bottom paint that they had forgotten to have done. Few weeks later, Boat Specialist trailers my boat back to their shop to do the bottom paint on the motor and I also paid to have some service done on my Bow Thrusters and Windless Anchor... 3 weeks later my boat was returned from BS and put back into the water and as their delivery guy pushed us off from the dock, we discovered the Bow Thruster didnt work! It was supposed to be fixed, but again BS does NOT verify that repairs were actually completed. Again James Doer said he'll send a tech out in a few weeks to repair it. Yet again, I've been patient with Boat Specialist. I waited for the tech to come out and they did repair the Bow Thruster several weeks later. Just as I thought every issue had been resolved, there's more. What's the problem now? I just learned the 20 hr break-in service that was supposed to have been done the first time Boat Specialist trailered my boat back to fix the Radar and other issues was never done! My boat is at its 50 hr service alert and I now discovered Boat Specialist never did the 20 hr break-in. Is it fair from the multiple instances where this Service Department failed to complete work that they were suppose to do for me to say that the people managing it has FAILED and do not give a rip for our boats in their shop? I have asked that Boat Specialist do the right thing, but as he claimed that theres no written record that I asked for the 20 hr service to be done, he has decided to not recall that we spoke on the phone that I wanted the 20 hr break-in service...today he just conveniently forgot that request was made because he forgot to have it done months ago and returned my boat anyways. If the Service Department's performance is any measure of how Boat Specialist ensures their product is quality and their service is aimed to satisfy customers, then they have failed at least me... If I am that one unlucky person to have the WORST experience dealing with them... I whole heartedly hope you will not be the next. Or perhaps I am one of many... BUYER BEWARE!!!! GOOD LUCK. I WOULD NOT RECOMMEND. Dont let the charm and smiles fool you.