When all hope was lost, I found Sal through East Bay Computer Services. I was working incessantly…read moreon my external hard drive for an entire day until, suddenly, it corrupted. I panicked and became extremely worried because I had an entire decade's worth of pictures on that hard drive and was foolish to not have any backups; I thought I had lost them all. Fortunately, I was able to contact Sal the next day and he was more than willing to help out. He replied extremely quickly, very professionally, and super kindly. I dropped off my hard drive after work and he was able to recover my files! I was so ecstatic and had no idea how he worked his magic but he did. I can't be any more grateful for his services. And he charged me at such a good rate. Thanks again, Sal. You have made my entire year for recovering my files and also much of my time. Highly recommend!

Just had another experience with Sal and he did not disappoint! Sal quoted a super reasonable price…read moreand called it "an easy data recovery job". He completed it in just a few days and I couldn't be happier with his work. Definitely recommend Sal and East Bay Computer Services!

Top rated I came in at the same time has a few others and…read moreThe gentleman quickly and quickly served all of us. The gentleman that dealt with me quick and professional.

Cell Phone screen repair? Try Bay IC Repair. Honest and professional business right here in town…read more (Castro Valley) Work was done within an hour.

My son's PS5 hdmi port went out and I called them they gave me a good price I dropped it off and…read morethey had it fixed before the estimated date. I will definitely go back.

I have a samsung galaxy phone. For weeks it had been freezing and displaying an error message: UI…read moresystem keeps stopping. After a while my phone shut down completely. I came to EFX not expecting anything. I figured my phone was done, but figured i'd at least try and see. I was greeted by Fernando. He is a very nice guy. He explained to me my options. Fortunately, he was able to get my phone back up and running for a good price IMO. The shop wasn't busy when I arrived so it only took about 30min. He did recommend I get a new phone. Something I already assumed. I recommend his shop! The service is good and the turnaround time is pretty fast. Way better than shipping your item somewhere to be fixed.

Very helpful staffs. Genuine people…read more Gave me free genuine consultation. And advise me to not waste money on unnecessary repair.

Jane is really helpful and kind. Answered all my questions and thoroughly check my computer. This…read morewill be my new go to place for computer maintenance.

I dropped my external harddrive and realized that the plug wouldn't go back in. I started to panic…read morea little and took it to Best Buy for a consultation. Turned out there was something wrong mechanically, and the worker at Best Buy said they would have to ship it out with no guarantee on time or results. I began searching for data recovery groups, and I decided to go with Jim and his team since they're local to me (and I was able to drop off and pick up). Jim was awesome, kept me updated and was real about what they could recover and what they couldn't. I appreciate that they were able to recover the priority folders that I requested and then some. Always love supporting a local business, and I feel like their prices are fair. Thank you to Jim and the team for saving me!

Service was good. He explained everything in detail and as less technical as he could. However…read morebottom line...Data Recovery Group did not recover my 10+years of data back and I lost $95 on top of that. I had such high hopes since he said with no noise and not dropping the external hard drive, it would be an 80% chance recovering it. But still no luck. I'm very sad :( But thanks for trying anyway.

Good service overall. They are able to do motherboard repairs that most shops can't do and replace…read moreparts instead of just replacing the motherboard.

Customer service and the quality of their job. It was quick and well done. It was ready in 1 day…read more And staff were very acknowledged. I will definitely recommend it.

I can't recommend My Emergency Guy enough i love this dude. My iPhone 15 Pro suddenly stopped…read moreturning on after I powered it off. Apple told me the logic board was bad and quoted me around $500 for a repair. I thought I was going to have to buy a whole new phone. I decided to get a second opinion from My Emergency Guy, and I'm so glad I did. They took the time to diagnose the problem, explained everything clearly, and repaired my phone for much less than Apple's quote. The communication was honest, professional, and straightforward the whole time. They even applied the diagnostic fee toward the repair, which I really appreciated. My phone is working perfectly again, and they saved me hundreds of dollars. If you have an iPhone with a logic board or motherboard issue, or Apple tells you your phone can't be repaired, do yourself a favor and come here before buying a new phone. you da goat for fixing my phone

I wanted to share my experience and concerns regarding my data recovery evaluation. I am not…read moresomeone who typically writes negative reviews. I'm about uplifting local businesses. However, because I work in the technology field, I felt it was important to share my experience after taking the time to look further into the situation and to help others going through a similar situation. Initially, I did not jump to conclusions. Instead, I sought additional opinions from other professional recovery companies to better understand available options. That's most important. Before posting this review, I reached out directly to Emergency Guy to give them an opportunity to address my concerns and provide clarification. Unfortunately, I did not receive a response. I came to Emergency Guy seeking guidance after experiencing issues with my HDD and SSD. Overall, the staff and technicians were respectful. However, I did have one interaction with an individual staff member who appeared overwhelmed and frustrated - possibly the owner, Phillip? While that affected the tone of that particular interaction, I understand that these situations can happen. It did not deter me from my overall experience, as I continued working with other staff members who were professional and helped improve the overall tone of the communication. I paidfor an evaluation and assessment, including shipping costs. During a follow-up phone conversation, I was asked over the phone whether I would consider increasing my budget to approximately $2,000 so the HDD could be sent to another company. While I was open to discussing available options, I ultimately decided not to proceed. Approximately four weeks later or longer, I was informed that the HDD platters were damaged and that there was essentially no realistic chance of recovering my data, even through another recovery provider. I was also asked whether I wanted the drive recycled, which I understood as disposing of the device, and I chose not to proceed with that option. I sought additional professional opinions. After receiving a second and third evaluation from other data recovery companies, I was advised that the condition of the HDD did not appear to match the assessment I had originally received. This experience raised concerns about the accuracy of the initial evaluation. Since I paid it, I expected a clear and accurate diagnosis of the drive's condition, along with realistic information regarding possible recovery options. My concern is not that recovery was uncertain -- I understand that data recovery can be complex and that outcomes are never guaranteed. My concern is that I was told it was beyond recovery, yet further evaluations resulted in my data being successfully recovered. My advice to anyone going through a similar situation is to seek multiple professional opinions. I chose Emergency Guy because I believe in supporting local businesses, and I appreciate the services they provide. However, when dealing with important data recovery decisions, it is always wise to consult other qualified professionals. If something does not feel right, take the time to ask questions, gather information, and get additional opinions before making a final decision. If someone becomes dismissive with questions - that's a sign to move on immediately.

V good Service. The guy really knows what he is doing. I would hire him again. It's nice to hire…read morelocal contractors.

I needed to have my Lenovo laptop touch screen replaced, and collected quotes from different repair…read moreservices. Ken's Tech Repair was the most affordable for me. I brought my laptop to him, and he immediately ordered the screen replacement, which arrived in a few days. Then he repaired it the same day it arrived, and we arranged for me to pick it up in the morning. I'm so glad he finished fixing my laptop in time before spring semester started, as I needed my laptop for class. I'll definitely go to him for any laptop repairs!

They repaired my wife's computer where others failed. It took a little while since they had to…read moreorder the part from China. They also speak Mandrin if you prefer that language. I highly recommend them

997 Jackson St Oakland, CA 94607…read more Last year my Skytech PC was the victim of a power failure. It wouldn't startup again. After almost a year, I decided to get it fixed. Using Yelp Projects, I filled out the repair request, and the bids came pouring in! YY Computer offered to do diagnostics and software install for $100. YY Computer is in Oakland Chinatown on Jackson St. I made an appt, and dropped by in the morning. While I was there, they did a quick check and found the hard drive (HD) to be damaged. They repaired my PC and upgraded my HD to 1 TB. It took about 2 business days. When I went to pickup my PC, they switched it on and show me the new HD. I'm very pleased with my experience. Small parking lot or meters on the street.

Neil was very quick to respond when I had an issue with my external hard drive. He was able to give…read moreme advice on what to do in order to recover my data and save it on a better type of drive as I had been using a more out-of-date device. Will reach out to him again if I have other computer-type issues.

Hello, I was recently experiencing some problems with my laptop due to age. The battery was no…read morelonger holding a good charge and I was getting constant alerts due to my laptop running Windows 10 and needing to upgrade to Windows 11. I am on a fixed budget and needed an upgrade. The thing that I appreciated about Neil is that he is willing to work with you based on your budget and needs. You just have to communicate, open up a working dialogue, and hear out all the options. Neil found me a refurbished Lenovo ThinkPad with all the right features and software. He could have also sourced me a new gaming laptop with the best speeds and processing power but of course- out of my budget. If you get to know Neil, you realize he does care about his clients and wants to make things right. So far I am satisfied with my laptop computer and if I run into an issue I can always call him and he'll do his best to help - obviously within reason.